HUSEYIN KARAHASAN Solna, Sweden +46764093273 | [email protected] linkedin.com/in/huseyinkarahasan WORK EXPERIENCE Part-time Translator at Truecaller Stockholm, SE www.truecaller.com 11.2014 - Present Truecaller is a mobile tech company building the world's largest verified mobile phone community. It has a database with over 1.5 billion phone numbers and 100 million users. My main responsibilities include translating the Truecaller app and the website from English to Turkish and ensuring that the meaning of the Founder & Marketer of MacStickers.se www.MacStickers.se source text is retained. Stockholm, SE 06.2014 - Present MacStickers.se is an e-commerce website that sells 20 unique stickers for Macbooks. Currently I am managing social media presence on Facebook, Twitter and Instagram, running advertising campaigns with Google AdWords and Facebook Adverts, tracking and monitoring user activity with Google Analytics as well as handling orders through WooCommerce on a self-hosted WordPress installation. Customer Support Associate at IGS Sweden AB www.igssweden.com Stockholm, SE 11.2012 - Present IGS Sweden offers services and products to the online gaming industry. I am providing customer support for IGS Sweden’s services and products by email and chat using Oracle RightNow CX cloud CRM software. My main tasks include resolving service or product related issues by clarifying the customer's complaint, expediting corrections or adjustments and recommending potential products or services to the customers. Marketing Assistant at Gantek Technology www.gantek.com Istanbul, TR 10.2008 - 09.2009 As marketing assistant I worked with the marketing specialist and the marketing manager in the following areas: event preparation and organisation, corporate communications, advertising, preparing and proofreading of printed materials both in Turkish and English, taking price offers from third-party suppliers for various services and products, following up sector-specific reports and conducting online research for corporate presentations. Technical Support Assistant at Gantek Technology www.gantek.com Istanbul, TR 07.2008 - 09.2008 As technical support assistant I worked in the following areas: setting up computers and installing software systems required, maintaining other computer peripheral devices such as printers, scanners, copiers, and wireless devices as well as resolving problems as they arise. Furthermore, I provided hardware troubleshooting and problem resolution, delivered support for desktop software and created documentation for internal users. EDUCATIONAL BACKGROUND Master’s Student Stockholm Business School, Consumer & Business Marketing Stockholm, SE 09.2014 - Present Master’s Degree Linköping University, International and European Relations Linköping, SE 09.2010 - 06.2013 Bachelor’s Degree Ege University, Bachelor’s Degree in International Relations Izmir, TR 09.2002 - 06.2007 CERTIFICATIONS Excel Professional Certification Certified by IACT & eLearnexcel.com Received on 12.02.2015 Google AdWords Certification Certified by Google Received on 31.01.2015 Valid until 01.02.2016 Google Analytics Individual Qualification Certified by Google Received on 20.01.2015 Valid until 21.07.2016 Diploma in Online Marketing Certified by NCFE & Shaw Academy Received on 17.09.2014 LANGUAGE SKILLS Turkish Native English Fluent Swedish Basic SCHOLARSHIP Swedish - Turkish Scholarship Program for Master’s Level Studies The Swedish Institute Awarded a scholarship in a group of 20 out of 284 applicants within the Swedish-Turkish program for my master studies at Linköping University from September 2010 to June 2012. COMPUTER & SOFTWARE SKILLS Operating systems: Mac OS and Microsoft Windows (XP, Vista, 7, 8) Software: Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Publisher), Apple iWork (Keynote, Pages, Numbers), Open Office (Writer, Calc, Impress), various FTP software Online tools and systems: Google Apps, Google Drive, Microsoft One Drive, Dropbox, iCloud, WordPress, WooCommerce