Investor Presentation René Chabot Executive Vice-President, Chief Actuary and CFO Denis Ricard Executive Vice-President Business Development June 4th, 2015 1 Opportunity for More Profitable Growth Strong execution on business plan Integration of 30+ acquisitions including 20 in retail wealth management Continuity of strategy through internal development of management Building distribution is our world-class skill Proven ability to develop niche markets Many businesses at various stages of development Mostly capital light with ROEs above iA hurdle rate An appetite for acquisitions Significant capital available for deployment Focused on retail wealth and niche businesses Always looking for new distribution 2 Steady Earnings Growth Guidance is robust Diluted EPS ($) 3.97 3.57 Reported 3.22 Guidance 3.10 2.50 2012 3 3.40 3.00 2013 3.80 3.40 2014 4.20 3.80 2015 Guidance increased by 11% annually since 2012 Q1-2015 A solid start to the year Q1 Guidance Q1 Reported EPS1 $0.85 to $0.95 $1.03 ROE1 11.0% to 12.5% 12.7% Strain 35% 39% 175% to 200% 211% 25% to 35% 27% Solvency ratio Payout ratio 4 1 No reserve strengthening considered in EPS and ROE guidance. (mid-range) Trailing iA’s Value Proposition Building sustainable value for shareholders Q1/15 $34.94 Book Value Per Share (end of period) Book Value CAGR $9.36 1-year +11% 5-year +8% Since 2000 +10% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Q1/15 2.2 5 2.2 1.7 1.6 1.8 1.7 1.9 2.0 1.1 1.4 Price/book value per share 1.5 1.0 1.1 1.5 1.3 Our Distribution Network Managing multi-channel distribution is our world-class skill Career 35% Ind. Wealth Mgmt Individual Insurance Life Insurance 6 iA Excellence MGAs in Québec 44% Career 15% Career 50% iA Auto and Home Career 42% Seg Funds/GICs Mutual Funds Mutual Funds 50/50 IIROC/MFDA Based on 2014 data. iA Affiliates (broker- dealers) 23% Other MGAs 42% Dedicated MGAs 23% Strategic 17% Rest-of-Canada MGAs 41% Dealer Services 11% Dedicated MGAs 20% iAAH Direct 39% Other MGAs 38% Independents 60% iA Wealth Client-facing Advisors One of Canada’s largest non-bank advice channels WEALTH More than 2,800 advisors More than $35 billion in AUA INVESTIA 7 FundEX iA Securities T E WEALTH $14.1B in AUA $13.6B in AUA $5.8B in AUA $3.7B in AUA/AUM 2,000 advisors 600 advisors 240 advisors 40 advisors MFDA MFDA IIROC HNW planning and portfolio management Insurance Businesses – Retail and Group Still room for profit and ROE improvement Total net premiums ($M) Net income ($M) 279 2,950 ► Represent 70% of total profit, 11.6% ROE ► Two profit initiatives : improve Employee Plans contribution and manage strain ► Could increase EPS by 20¢ ► Could generate 60 bps ROE expansion ► Profit growth would outpace premium growth 2,299 169 2010 8 2014 2010 2014 Insurance Businesses – Retail and Group Growing each business segment to its full potential 2014 premiums $1,254M ► Continuing to build distribution Individual Disability $86M ► Accelerating expansion outside Québec Life (US) $155M ► Building presence in underserved market Group Insurance Employee Plans $915M ► Bringing back profitability Dealer Services $372M ► Maximizing product penetration Special Markets $168M ► Growing steadily in highest ROE niche Other iA Auto & Home $233M ► Leveraging iA distribution networks Retail Insurance 9 Life (Canada) Strategic Focus Individual Insurance A solid performer in a competitive market Sales1 10/8 withdrawal (in $M) 216 ► Distribution includes 1,900 career agents and 700 dedicated MGAs ► Sales growing rapidly in US and for individual disability product in Canada ► Market share of 8.9% for direct premiums in 2014, 1% higher than in 2008 (Canada) 187 55 2010 10 1 2011 2012 2013 +16% YoY 2014 Q1/15 Includes Canada and US life insurance as well as individual adjustable disability. Growth Strategy Individual Insurance – Adjustable Disability Building a Canada-wide market Sales (in $M) 11.2 7.9 ► Leveraging iA distribution network ► High potential for growth across Canada ► 90% of premiums are adjustable ► Low capital requirements 3.0 +32% YoY Rest of Canada Quebec 11 2010 2011 2012 2013 2014 Q1/15 Individual Insurance – US Opportunistic in an underserved market 54 Sales1 (in CN$M) 17 16 2010 12 2011 2012 2013 2014 Q1/15 +26% YoY ► Strong foothold established in 2010 with acquisition of American-Amicable ► Target segment is growing : low-to-mid-income clientele ► Limited number of players in this segment Group Insurance – Employee Plans Goal is to be the leader among the 2nd tier players Sales (Direct premiums, in $M) 72 70 15 13 2010 2011 2012 2013 2014 Q1/15 +70% YoY ► Continuing our geographic expansion ► Currently focused on profit improvement ► Traditionally a high-ROE business for iA ► Next rendez-vous on recent initiatives is in Q3 Group Insurance – Dealer Services One of top 2 players in Canada for creditor insurance and warranties Sales ($M) 536 261 101 +1% YoY ► 3,200 exclusive car dealers across Canada and growing ► Focused on one-stop shopping for dealers: recently added car loans ► Provides cross-references to iA Auto & Home Creditor Insurance P&C Warranties 14 2010 2011 2012 2013 2014 Q1/15 Group Insurance – Special Markets Solutions Market leader with few competitors Sales1 180 (in $M) 133 48 2010 15 2011 2012 2013 2014 Q1/15 -1% YoY ► Over 725 distribution partners Canada-wide ► Niche insurance markets underserved by traditional group carriers ► Capital-light, short-term guarantees iA Auto and Home Still room for growth in Canada’s most profitable market Sales (Direct premiums, in $M) 233 155 47 16 2010 2011 2012 2013 2014 Q1/15 +4% YoY ► Selective competition by geography: Québec is the most profitable market in Canada ► Leverages iA career network and Dealer Services ► Direct selling and lean philosophy help maintain competitiveness iA Wealth – Manufacturing and Distribution Our goal: Capture a larger piece of the pie AUM and AUA ($B) Net Income ($M) 128 72.3 ► Represent 30% of total profit with 16.2% ROE ► Canada’s 2nd largest non-bank advice channel: > 2,800 clientfacing advisors ► Move AUA to AUM 92 49.2 ► 2010 17 2014 2010 2014 ► Affiliates’ AUM currently at 7% vs industry high of ~30% ► AUM profit ~10x that of AUA Distribution opportunities with CRM2 iA Wealth Key action items to accelerate momentum Assets at Dec. 31, 2014 4-year CAGR Initiatives ► Seg funds $11.8B +8% ► AUM ► ► ► Mutual funds $11.8B +11% ► AUA ► 18 Affiliates $32.7B +10% ► Continue deployment of Canada-wide wholesaling team Ready for CRM2 with mutual-fund clone Product for high-net-worth market in development Reverse mutual fund outflows Be proactive about gaining a larger part of our affiliates’ business Review fund line-up to include noncurrency hedging Leverage strong performance of in-house seg fund portfolio managers Continue to expand distribution network organically and through acquisitions Trailing ROE: Many Businesses Above Target Overall 12.7%: Insurance at 11.6% and Wealth at 16.2% Bubble size = contribution to net income 24% 18% 19% 26% 21% 17% 14% 11% (4%) (4%) 19 For the last twelve months ended March 31, 2015. 15% ROE target range: 11.0% to 12.5% Balance Sheet Flexibility More than $500M for deployment: Could increase ROE by 50 bps At March 31, 2015 Target Agency Rating Outlook Solvency ratio 211% 175-200% S&P A+ (Strong) Stable Leverage ratio 25% < 35% A.M. Best A+ (Superior) Stable Coverage ratio 8x > 5x DBRS IC-2 Stable (end of period) 20 Appetite for Acquisitions With a preference for capital-light businesses HIGH Retail Wealth - Manufacturing & Distribution Dealer Services Group Businesses US Life insurance Auto and home insurance Institutional Wealth Management LOW 21 Conclusion Focused long-term value creator for shareholders • Many business segments exceeding ROE target range • Still room for profit improvement in Insurance • Implementing initiatives to accelerate momentum in Wealth • Further potential for ROE expansion through acquisitions 22 Macroeconomic Protection Significant capacity to weather market and rate downturns Interest rates Stock markets Intra-year variations don’t matter, management has time to act Reserves can sustain a 32% drop in equity markets 40 bps 43 bps Next rendezvous is at year-end 2013 23 2014 Note: Data at the end of period. 2015 32% 32% 2014 Q1/15 23% 2013 Investor Relations Contact Grace Pollock Tel. 418-780-5945 [email protected] Reporting Dates Q1/15 – May 7, 2015 Q2/15 – July 30, 2015 Q3/15 – November 4, 2015 Q4/15 – February 11, 2016 For information on our earnings releases, conference calls and related disclosure documents, consult the Investor Relations section of our website at www.ia.ca. 24 Non-IFRS Financial Information Industrial Alliance Insurance and Financial Services Inc. reports its financial results in accordance with International Financial Reporting Standards (IFRS). It also publishes certain non-IFRS financial measures that do not have an IFRS equivalent, including sales, value of new business, embedded value and solvency ratio, or which have an IFRS equivalent such as data on operating profit and income taxes on earnings presented in the sources of earnings table. The Company also uses non-IFRS adjusted data in relation to net income, earnings per share and return on equity. These non-IFRS financial measures are always accompanied by and reconciled with IFRS financial measures. The Company believes that these non-IFRS financial measures provide investors and analysts with additional information to better understand the Company’s financial results as well as assess its growth and earnings potential. Since non-IFRS financial measures do not have a standardized definition, they may differ from the non-IFRS financial measures used by other institutions. The Company strongly encourages investors to review its financial statements and other publicly-filed reports in their entirety and not to rely on any single financial measure. 25 Forward-Looking Statements This document may contain statements relating to strategies used by Industrial Alliance or statements that are predictive in nature, that depend upon or refer to future events or conditions, or that include words such as “may”, “could”, “should”, “would”, “suspect”, “expect”, “anticipate”, “intend”, “plan”, “believe”, “estimate”, and “continue” (or the negative thereof), as well as words such as “objective” or “goal” or other similar words or expressions. Such statements constitute forward-looking statements within the meaning of securities laws. Forward-looking statements include, but are not limited to, information concerning the Company’s possible or assumed future operating results. These statements are not historical facts; they represent only the Company’s expectations, estimates and projections regarding future events. Although Industrial Alliance believes that the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements. Certain material factors or assumptions are applied in making forward-looking statements, and actual results may differ materially from those expressed or implied in such statements. Factors that could cause actual results to differ materially from expectations include, but are not limited to: general business and economic conditions; level of competition and consolidation; changes in laws and regulations including tax laws; liquidity of Industrial Alliance including the availability of financing to meet existing financial commitments on their expected maturity dates when required; accuracy of information received from counterparties and the ability of counterparties to meet their obligations; accuracy of accounting policies and actuarial methods used by Industrial Alliance; insurance risks including mortality, morbidity, longevity and policyholder behaviour including the occurrence of natural or man-made disasters, pandemic diseases and acts of terrorism. Additional information about the material factors that could cause actual results to differ materially from expectations and about material factors or assumptions applied in making forward-looking statements may be found in the “Risk Management” section of the Management’s Discussion and Analysis and in the “Management of Risks Associated with Financial Instruments” note to Industrial Alliance’s consolidated financial statements, and elsewhere in Industrial Alliance’s filings with Canadian securities regulators, which are available for review at www.sedar.com. 26 The forward-looking statements in this document reflect the Company’s expectations as of the date of this document. Industrial Alliance does not undertake to update or release any revisions to these forward-looking statements to reflect events or circumstances after the date of this document or to reflect the occurrence of unanticipated events, except as required by law. 27
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