Jumpstart Service:
Apptio® Cost Transparency
Start on the path to a successful Technology Business Management (TBM) practice with the most experienced team in the business.
The Apptio Jumpstart Service for Cost Transparency offers convenient, fixed fee onboarding packages that accelerate adoption and build TBM
momentum for your team.
Best-in-Class Delivery from the
Industry Leader
Apptio’s onboarding approach is highly effective with industryproven best practices to quickly ramp up users and accelerate timeto-value. You have the peace of mind that comes from partnering
with the TBM market leader:
Key Benefits
• Delivery by Domain Experts: Apptio pioneered TBM.
Our onboarding teams have deep knowledge of IT, finance, and
analytics best practices.
• Proven Onboarding: Apptio’s delivery approach is built on
hundreds of successful customers in a broad range of industries
and environments
• Efficient: Your IT team has many priorities. Jumpstart Services
are designed to minimize the impact on your limited resources.
• Hundreds of successful customers
• Proven implementation approach
• Seasoned TBM and Apptio solution experts
• Best practices for people, process, and technology
• Quick & Comprehensive: our interactive, hands-on approach
includes everything you need to accelerate adoption for rapid
time-to-value
Fast & Effective
Apptio’s Professional Services team knows what it takes to start your TBM journey with a successful onboarding experience. Jumpstart
Services are designed to implement your Apptio Cost Transparency application through a series of configuration cycles that provide quick
time-to-value. Our delivery experts guide you each step of the way through workshops, templates, and coaching sessions.
Jumpstart Provides Answers to
Your Key Questions
• How can I easily cleanse, transform, and
map the raw data from my existing systems?
• Which cost model allocation strategies
should I use given my current data?
• What data quality issues should I focus on to
improve decision-making?
Apptio Jumpstart Services include clearly defined outputs and goals. Everything needed
to prepare you to transition to production, establish a strong TBM foundation, and
accelerate user adoption:
• Setup, configure, and test your application
• Establish TBM processes
• Learn best practices
• Define a TBM roadmap for on-going success
• Continually build value with each configuration cycle
• Create momentum for your TBM journey
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© 2015 Apptio, Inc. All rights reserved.
http://www.apptio.com
Apptio Professional Services: Jumpstart Services for Cost Transparency
Analyze Actuals vs. Plan Variance in Just Three Weeks
Apptio Jumpstart Services are designed for rapid time-to-value. At completion of the workshop in week three you will be able to analyze
variance for IT finance. From there you continue to build value as additional Cost Transparency (CT) use cases are configured. Customers
implementing Apptio’s Cost Transparency Foundation module complete onboarding in eight weeks. Customers implementing all Cost
Transparency modules are onboarded in 14 weeks, with incremental value building as described below.
Key Outcomes by Week: Jumpstart Service for Cost Transparency
Weeks 1-2
Weeks 3-5
Weeks 6-7
Weeks 8-9
Week 10
Weeks 11-13
Week 14
Gather Data
Configure
Financials
Configure Vendors
& Cloud
Configure IT
Towers
Configure Storage
& Servers
Configure Apps
& BUs
CT (All Modules)
Fully Deployed
Start
Configure
In Person
Workshop
Analyze
variance for
IT Finance
Review
labor actual
& planned
headcount
Track &
Review
manage
project
vendor spend, financials
including cloud
Wrap Up
In Person
Workshop
Analyze
variance
for IT Ops
Analyze
infrastructure
spend
Analyze
application TCO
& portfolio
Review
application cost
by Business Unit
Options to Meet Your Needs
Apptio offers several fixed-fee Jumpstart packages, with options available based on your initial Apptio Cost Transparency rollout. They are
designed for customers implementing Apptio Cost Transparency with a standard Apptio TBM Unified Model™ (ATUM™) configuration. For
customers implementing Apptio Cost Transparency modules with a custom configuration, Apptio can tailor an onboarding solution with our
consulting services.
Jumpstart Service Packages for Cost Transparency1
A&S
CTF
Use Case Configuration
CTF Jumpstart
CT A&S Jumpstart
All CT Modules Jumpstart
Spend

Labor

IT Tower

Data Quality

Vendor

Project
Add-On

Public Cloud
Add-On

Application TCO & Portfolio

Server & Storage detail by app

Add-On
Add-On
BU
BU Cost & Consumption (unit cost)
ITBM
Service Desk detail by app
Infrastructure Benchmarking

Add-On
Add-On
Add-On
CT = Cost Transparency | CTF = Cost Transparency Foundation | A&S = Applications & Services | BU = Business Units | ITBM = IT Benchmarking
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Apptio also offers Jumpstart Plus services for customers that require additional onboarding assistance. Contact Apptio Sales for more details.
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© 2015 Apptio, Inc. All rights reserved.
http://www.apptio.com
Apptio Professional Services: Jumpstart Services for Cost Transparency
Apptio Success Programs: A Team of Experts for Your Continued Success
All Apptio customers are enrolled in our Standard Success program to maximize the value of your TBM investments. This program includes
health checks with technical architecture and product model reviews to ensure effective system performance, TBM roadmap plans, and ongoing assessments to measure user adoption and best practices. Customers receive assistance from our top notch support team and access to
Apptio’s robust community for a wealth of additional resource. Apptio also offers Premier Success programs for a customized TBM experience
with enhanced support.
What’s it like to Work with Apptio?
From the Global 2000 to the public sector and every segment in-between, our team is experienced. We pride ourselves on the positive
relationships we build and focus on creating wildly successful customers. Apptio’s creativity and experience allow us to offer proven, effective
Jumpstart Services. We guide you from initial environment setup through a smooth transition to production, into the Apptio Success Program.
You have the confidence that comes from being led by world-class TBM and technical product experts. Soon you will be up and running on
Apptio Cost Transparency so you can understand costs and KPIs to drive more value with your technology business.
Key Outcomes
Week (outcome assumed at the end of the week)
Analyze variance for IT Finance
3
Review labor actual & planned headcount
4
Track & manage vendor spend, including cloud
6
Review project financials
8
Analyze variance for IT Ops
9
Analyze infrastructure spend
10
Analyze application TCO & portfolio
12
Review application cost by Business Unit
14
In-Person Workshops (three days)
Week (outcome assumed in the middle of the week)
First workshop
3
Second workshop
10
“Apptio Jumpstart Service for Cost Transparency: Key outcomes by week”
Apptio is the leading provider of cloud-based Technology Business Management (TBM) software that helps CIOs manage the business of IT. For
more information, visit the Apptio website or the Apptio blog at www.apptio.com.
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© 2015 Apptio, Inc. All rights reserved.
http://www.apptio.com