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The War Against Bugs in the Defense of Our Country!
The Client
This Government Agency provides personnel,
pensions, welfare and support services to members
of its department, other stakeholders and their
dependents. Software quality is important for all
businesses, but for this government agency it is of
paramount importance. Its technology infrastructure
and software applications are highly complex and
critical to the defence of its host nation.
The Challenge
Our Customers Views
“We plan to build our future
testing strategy very much on
the testing roadmap developed
to date across the account,
and use the rich heritage
of our investment in future
work, continuing to invest and
benefit accordingly. ”
There were numerous challenges we faced, these
were:
•
•
•
•
•
We picked up a Programme in mid-flight from an
incumbent vendor
A contractual commitment was made to deliver
to the same timescale as the incumbent
No requirements existed and consequently tests
were not mapped or properly documented
The ALM tools were out of date and on
unsupported versions of the product
We were not allowed to speak to internal SME
staff for 4-months or colleagues to be as they
were officially under contract to the incumbent
vendor
The complete lack of requirements coverage matrix
led to an inability to make fact based statements of
truth about the software quality and it was headline
making news if we did not deliver on-time and to
quality expected.
And finally, even though timescales, software quality
and performance were the key drivers for the project;
the solution still had to provide a realistic Return on
Investment (RoI)
“Performance of Infuse and their
SI partner have been excellent.
They are very professional
and have delivered exactly
what they said they would.”
Technology Used
© Infuse Consulting 2002-2013 | Queen Elizabeth II Conference Centre | Broad Sanctuary | London | SW1P 3EE | UK | Tel: +44 (0) 20 7025 8714 | Fax: +44 (0) 20 7106 9373 | http://www.infuse.it
Application Software
Specialist
2013
Solution Highlights
So what did we do?
Infuse Consulting and SI team up to rescue an
out of control Oracle E-business R11 to R12
upgrade
Together with our SI partner we did the
following:
•
How?
We conducted a thorough due diligence
using a testing assessment model called
(Testing Maturity Model (TMMi) we chose
this as it was vendor agnostic and focused
on delivery to identify our testing issues
•We
then
implemented
a
process
improvement
plan
after
the
TMMi
assessment against the following criteria:
• Would
it
help
us
deliver
on
it
payback
after
By using the Test Assessment Method
called TMMi
•
By using the industry-leading test automation technology, useMango™
This enabled Infuse and the SI to deliver the
project:
time?
• Would it give return on investment?
• Would
•
go-live?
•
On time
•
Within budget
•
At a fixed priced and with 50% fewer resources
• We worked with the system users to
capture
front-end
business
processes
in video and prioritised the business
processes for input in System Integration
Testing (SIT) and performance testing
•
a thorough understanding of the business
impact and applications under test and be
able to re-use some of these outputs (test
results) for the subsequent performance tests.
We upgraded and integrated all the ALM tools
and implemented useMango™ to automate
90% of the business processes and run them in Benefits
iterative test cycles in prioritised order over SIT The key measurable benefits from this Tech Refresh
have been:
•
What did this enable us to do?
By involving the Customer earlier in the
•
process - they understood what we were going
to test first and why we were testing it, so
they understood the quality of the results •
and we understood their business processes.
• It enabled the project team to make fact- •
based judgments on software quality so that •
improvements could be made strategically
on areas of risk and not in a reactive
•
manner
without
requiring
guess-work
•
•
It enabled us to test the most important
business
processes
many
times
during
System
Integration
Testing.
We delivered the programme on-time and the
testing on-budget.
We secured the reputation of ourselves, our
partner and our customer.
We delivered it with 50% of the testing resources
for a manual testing approach for a fixed price
Future test cycles reduced by 75%
We enabled the programme to deliver 50%
more programmes of changes
We enabled the ability to test business
processes during development capturing major
business defects earlier at 1/10th of the cost
• We were able to move rapidly into the Build
and Deploy phases of test automation with
Contact us for more information
Infuse Consulting 2002-2013 | Queen Elizabeth II Conference Centre | Broad Sanctuary | London | SW1P 3EE | UK
| Tel: +44 (0) 20 7025 8714 | Fax: +44 (0) 20 7106 9373 | http://www.infuse.it