Warning of Phishing e-mail/SMS and website We wish to inform you of the recent phishing activities that involve sending fraudulent e-mail/SMS to random users stating that your account has problems or the Bank’s security has been upgraded and requires you to take some actions by clicking the link embedded in the e-mail/SMS, which then directs you to the fraudulent website that looks identical to the real one. The fraudulent URL (website address) may or may not resemble bank’s URL. How to report phishing e-mail/SMS and website Please immediately contact ICBC Call Center at 0 2629 5588 The Bank does not have a policy of sending you an e-mail or SMS that contains a link for you to click in order to access any system at the Bank, install application on mobile phone/smart phone to work parallel with Internet Banking or ask for any personal information. We wish to remind you once again that if you want to access ICBC Internet Banking or any other systems at the Bank, you must manually type in www.icbcthai.com We thank you for helping us to detect and prevent access to phishing website.