Our Path to
Supporting
Healthy Lives
Laura S. Kaiser, FACHE
Trustee Conference • Mar 20, 2015
2014
Results
2014 Board Goals:
119% Achievement
Source: Intermountain Healthcare Planning, January 2015
Top-scoring hospitals
for safety and respect
Intermountain Medical Group Growth
•
Continued growth
• 294 new physicians
• 13 new clinics/expansions
• Expanded hours/TeleHealth
Source: Intermountain Medical Group, January 2015
Going forward,
what can you
expect from
Intermountain?
Our Trustees
Who are you?
Thank you
for supporting
“healthiest lives
possible” in our
communities
Continuum of Care
InstaCare
Clinic
Source: Sg2 – Systems of CARE Model, 2014
Intermountain’s Thesis
Cost and
Quality
Evidence-based best practice produces
higher quality at lower cost
The Intermountain Way
Evidencebased best
practices
Engage
patients
& align
incentives
Optimal Outcomes
Systematic
approachmeasure &
improve
Clinical Programs
and Research
•
•
•
•
Since 1997
Ten Clinical Programs
Evidence-based care, driving out
variation and utilization that doesn’t
add value
Creating new models of care
including the Comprehensive Care
Clinic and TeleHealth
Evidencebased best
practices
Improving NICU Culture
Dixie Regional Medical Center
• Give babies only what they need
• Empower bedside team
• Go home “better, sooner” and
decrease “length of separation”
Source: Erick Ridout, MD, Neonatology, Dixie Regional Medical Center, March 2015
Improving NICU Culture
Primary Children’s:
Launched January 2015
McKay-Dee:
Launching with iCentra, April 2015
Other Intermountain hospitals:
Launching with iCentra
Expanding to adult ICUs
Source: Erick Ridout, MD, Neonatology, Dixie Regional Medical Center, March 2015
• Live: TeleCritical Care, Telestroke,
Telepsychiatry, Teleneonatal
Resuscitations, Telelactation,
Pediatric eVisits and Telewound
Care
• Remote patient monitoring
• 2015 – primary care eVisits
Every provider and payer has asked about TeleHealth
Engage
patients
& align
incentives
Post-Acute Care Strategy
• Homecare and Hospice
• Skilled Nursing Facility
January 2015, Network
successfully launched
Engaging Patients
We are engaging
patients, plan members
and communities in
their health and
healthcare decisions
Patient Family
Advisory Council
Genuine, informed
collaboration between
leadership and the patients
and families we serve
Patient-Driven Care
Imagine the possibilities
Source: Institute for Healthcare Improvement, 2015
Physician
Engagement:
Intermountain
Medical Group
Forum
March 2015
Evidencebased best
practices
Transparency
Leadership
Dr. Brent Wallace
Susan Dubois
Areas of Focus
Patient satisfaction
Outcomes
Pricing