Information Services Revised 03.04.15 ICT Customer Services Configuring an Android device to connect to Office 365 student email. Screenshots and menu options provided from Google Nexus, Android version 5.0.2 Lollipop. Please note that these may vary dependent on Android version on your device. Device Security – Screen Lock Important Note: connection to your Office 365 email requires that you meet basic security standards on your Android device. If you do not have a screen lock enabled, the configuration of O365 will require you to do so before connection is enabled. Information Services recommend you enable this manually before starting your email configuration. We advise you use a minimum 4-digit PIN code. This can be enabled within the Android Settings – Security - Screen Lock section. Connecting Office 365 via Mail App You can add your email account either by opening the Gmail App and selecting Settings – Add Account or via Settings – Accounts – Add Account. (These screenshots below are taken from the Gmail app method. Note, with older versions of Android you may need to use the Mail app instead of the Gmail app.) From the list of available account types, select Exchange 1 Enter your Office 365 email address. Enter your Office 365 email password. (If you do not know it, refer to http://www.ulster.ac.uk/isd/help/faqs/finding-your-email-password) After the Retrieving Account Information popup, you will be presented with Incoming Server Settings. IMPORTANT: you must manually change the server to outlook.office365.com or else the account will not connect. Upon hitting Next, you will see a Validating server settings popup and then the following prompt: 2 This refers to the screen lock, which you must enable as above. Select OK. The following screen gives you the ability to decide what you want to sync from Office 365 to your device and how often. Note: if you wish to see the entire contents of your Office 365 mailbox, make sure you set Sync emails from to All, otherwise the default as shown is Last week. You will then see the following screen: 3 This refers to the screen lock. Select Activate. You will then see the following screen: The account name will normally show your email address. You do not need to change this. This example above shows you can change it to anything you will readily identify the account by (your mail app may already have a personally owned email account connected). Select Next and your email mailbox will then be connected. If you have multiple mailboxes connected within the app, you can easily switch between them. [END] 4
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