Planet Fitness and Vitality – making your training affordable for...

Planet Fitness and Vitality – making your training affordable for you
With Discovery Vitality, you can keep fit for less and earn Vitality points! Whether you’re a fitness fanatic
or prefer the holistic effect of a yoga class, you’re welcome at all Planet Fitness gyms across the country.
Planet Fitness gyms open from early until late so that you can work out when it suits you.
What the Vitality Planet Fitness benefit offers Vitality members
This benefit allows you to use Planet Fitness health clubs at a reduced fee and to earn Vitality points for
using the health clubs.
Who may use this benefit
Vitality members 16 years and older on an active Vitality membership can earn Vitality points for each
visit to Planet Fitness. Children under 18 years can use the gym for free (except for Planet Platinum) but
only if the main member or spouse has a Planet Fitness membership.
If you use the Vitality Planet Fitness benefit, you cannot join Virgin Active or Run/Walk For Life at the
Vitality rates. If you join Virgin Active or Run/Walk For Life as a self-paid member, you can earn fitness
points for training at these partners.
What you pay
Access tag
You must pay a fee for an access tag for each person who will go to the health club. Contact Planet
Fitness for details of this fee.
Activation fee
You pay a standard once-off activation fee of R1 030 for each adult 18 years and older who wants to use
the Planet Fitness benefit. The fee is the same whether you want a Local, National or Platinum
membership. If you start with a Local membership at one health club, and change to another health
club, Planet Fitness will charge you an administration fee.
Dependants under 18 years can use the health club for free (except for Planet Platinum) – but only if the
main member or spouse has the Planet Fitness benefit.
Go to www.discovery.co.za for the applicable activation fees.
Monthly fee paid to the health club
If you start the benefit after 1 January 2010:
Membership type
Savings on the monthly fee
Local membership: Main member and spouse
80% off the club rate
Local membership: Adult dependants (18 years and older)
50% off the club rate
National membership: Main member and spouse
67% off the national retail rate
National membership: Adult dependants (18 years and
50% off the national retail rate
older)
Children under 18 years
Free access, but only if the main
member or spouse has the Planet
Fitness benefit
Planet Platinum – main member
50% off the Platinum rate
Planet Platinum – spouse
50% off the Platinum rate
Planet Platinum – Adult dependants (18 years and older)
50% off the Platinum rate
Planet Platinum – children under 18 years
No access
If you go to the health club fewer than 36 times in a rolling 12-month period, the monthly gym
membership saving will reduce from up to 80% to 50% off the standard monthly fee. See the next page
for details on how this works.
Guest fees if using a different health club
Anyone who has this benefit but does not have National or Platinum membership must pay a guest fee
when using any other club.
For upgrades, downgrades or transfers between health clubs
If you want membership to all Planet Fitness health clubs in South Africa, you can upgrade to National or
Platinum membership. Please see above for the monthly fees you will pay. If you want to upgrade,
downgrade or change your chosen health club, you must call Planet Fitness on 0861 496 463. Planet
Fitness may charge an administration fee for these changes.
How it works
Getting started
You must choose a health club and a membership type
Visit www.planetfitness.co.za or phone the Planet Fitness call centre on 0861 496 463 to find out about
the health clubs. Planet Fitness offers three types of memberships:

Local membership – you may go to one Planet Fitness health club.

National membership – you may go to all Planet Fitness health clubs in South Africa, except
Platinum health clubs.

Platinum membership – you may go to all Planet Fitness health clubs in South Africa.
Access is free for children (except at Planet Fitness Platinum), but only if the main member or spouse has
the Planet Fitness benefit. Children between 6 months and 6 years will be cared for in a supervised child
care facility, Planet Kids.


Children between the ages of 13 and 18, will have free access to the Club (except for Planet
Platinum)
Planet Fitness terms and conditions apply (visit www.planetfitness.co.za).
You must go to your chosen Planet Fitness health club to sign up
To start using the benefit, go to your chosen health club and do all of the following:

Show the consultant your Discovery membership card and identity document.

Fill in the Vitality Planet Fitness application form.

Hand in your signed application form and physical activity readiness questionnaire.

Pay the once-off activation and gym tag fees to the receptionist at the Planet Fitness facility.

Give Planet Fitness your banking details for the monthly debit order.

You will get a receipt and a Planet Fitness membership tag giving you access to Planet
Fitness.

Planet Fitness will contact you to make an appointment with a fitness consultant to help you
get started with your exercise programme.
To keep the full benefit, visit a health club regularly
Once you have joined, you need to make the required number of 36 visits in a rolling 12-month period.
At the end of your first year of using the Planet Fitness benefit, we count your visits to check that you
have been to the health club enough times in that 12-month period. From then on, at the end of every
month we count back 12 months to find out what your total number of visits was during that period. It
must always be the required number of visits. If you do not visit the gym at least 36 times in a rolling 12month period, you will still have access to the gym but your discount will reduce and you will pay the
increased fee until you have reached the required 36 visits in a rolling 12-month period again.
You must swipe your membership tag each time you go to the health club to get Vitality points
You earn Vitality points by swiping the access tag each time you visit the health club. If the health club
cannot swipe your access tag for any reason, you must ask to sign the manual register or show your
identity document at the reception to ensure that your points are allocated for that visit.
You can find out how many Vitality points you have
On www.discovery.co.za, go to the Vitality Points Monitor. It will show how many times you have visited
the health club in the previous 12 months. Remember to count back in a rolling 12-month period as the
Vitality Points Monitor shows a calendar 12 months. It will also show you how many Vitality points you
have earned from visiting the health club. You can also:

Call 0860 998877 and follow the instructions to get to your Vitality Points Monitor.

SMS ‘Vitality’ to 31347. Standard SMS rates apply.
Your Vitality points take about one week to show on the Vitality Points Monitor on the website. It is up
to you to check that you have visited a Planet Fitness health club the required number of times in a
rolling 12-month period.
Planet Fitness members who join Vitality
If you are already a Planet Fitness member and then join Vitality, you must pay the Planet Fitness
standard monthly fee until your contract ends. From then on you can pay the once-off standard Vitality
activation fee and pay the lower monthly fees from Vitality. To start earning Vitality points right away on
your existing Planet Fitness membership, give us your identity number, health club name and contract
start date. When we have this information, you can start earning Vitality points. We can backdate points
for up to three months.
Vitality points you earn
150 Vitality points for each visit
Adults (18 years and older) earn 150 Vitality points for workouts. You get Vitality points for one workout
each day up to a maximum of 15 000 points a year in the fitness category.
All dependents between 16 and up to 18 years old earn 150 Vitality points a day for a workout
(maximum one workout a day), up to a maximum of 10 000 Vitality points.
Vitality points count towards limit of fitness points
All Vitality points you earn at the health club go towards the fitness points category. You can find more
information on www.discovery.co.za. Points will only be awarded for one fitness activity a day. If you
complete two fitness activities in one day, then the higher points between the two will be awarded.
How to cancel your membership
Follow these steps to cancel your Planet Fitness membership:


Contact Planet Fitness to inform them of your intention to cancel.
You will need to provide a month’s notice to cancel the Discovery Vitality discount on the
contract:




Your discount will stop at the end of your notice period.
If you are still within your first 12 months then Planet Fitness rules will apply and you may
need to pay a cancellation fee.
During the notice period, you may not start a Virgin Active or Run/Walk For Life benefit
through Vitality.
These rules apply with the rules of your Planet Fitness contract, which you would have
received when you completed the application form.
When this benefit ends


When your Vitality membership ends.
When the main member starts a Vitality Planet Fitness contract, there is a five-day coolingoff period. During this time, you can cancel the contract and get a refund for any amounts
you have paid.
Stay in touch
Terms and conditions apply. If you have any questions or need more information about this benefit,
please visit www.discovery.co.za and click on Vitality or call 0860 99 88 77. If, for any reason, there is a
conflict between rules in this benefit guide and the Vitality Main Rules – the Vitality Main Rules will apply
at all times.
Keep up to date with the latest news from Vitality: Download the
Vitality on
(@Discovery_SA) and
(DiscoverySA).
Discovery app, follow Discovery