The iVision Difference

The iVision Difference
Engineer the future, today®
At iVision, we seek to understand our clients’
business first. We work with clients to architect,
transform and support their technology —
enabling them to realize their vision of a better
tomorrow.
Customized approach. Continuous collaboration.
Our approach to infrastructure and applications is
customized to your needs — whether in a private, public or
hybrid environment. We provide objective guidance rooted
in an understanding of your evolving business.
Consultative discovery. Thoughtful solutions.
We begin every client relationship with consultative
discovery. We dive deep to get to the bottom of your
business challenges. Our goal is to engineer thoughtful IT
solutions that advance your business.
TECHNOLOGY SERVICES
BUSINESS SERVICES
Strategy & Roadmaps
Portfolio Management
Data Center
Analytics & Data
Management
Mergers & Acquisitions
Business Continuity
Networking
User Management
Management Consulting
Disaster Recovery
Collaboration
Security
Program & Project
Management
Procurement
Application Development
Cloud
Business Applications
Maintenance Programs
Systems Management
Mobility
1430 West Peachtree Street, Suite 425
Atlanta, Georgia 30309
678.999.3002
iVision.com
Anticipate what’s ahead. Scale for success.
iVision engineers thoughtful, robust and flexible IT solutions for
today’s business challenges and tomorrow’s opportunities.
Our Partners
iVision’s Global Support Center in Atlanta allows us to support clients across the globe. Our center is SSAE 16 / ISAE 3402
compliant and operates 24/7/365 supporting our clients’ infrastructure and applications.
GLOBAL SUPPORT CENTER SERVICES
Proactive Customer Notifications of System Issues
Critical Support and Problem Resolution
Customer Care Portal Access for Service Request Tracking
Vendor Escalation and Coordination for Technical Issues
SILVER
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Proactive Critical/Non-critical Problem Resolution
Nightly Health Checks (nightly systems checks and audits)
Minor System Upgrades
GOLD
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System Administration (Moves, Adds and Changes)
Performance Measurement and Analysis
Capacity Management and Planning
Security Patch Management
Optional
Optional
Semi-Annual Best Practices Assessment
Optional
Optional
PLATINUM
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1430 West Peachtree Street, Suite 425
Atlanta, Georgia 30309
678.999.3002
iVision.com