NORC at the University of Chicago The University of Chicago Did Henry Ford Pay Efficiency Wages? Author(s): Daniel M. G. Raff and Lawrence H. Summers Source: Journal of Labor Economics, Vol. 5, No. 4, Part 2: The New Economics of Personnel (Oct., 1987), pp. S57-S86 Published by: The University of Chicago Press on behalf of the Society of Labor Economists and the NORC at the University of Chicago Stable URL: http://www.jstor.org/stable/2534911 Accessed: 03-04-2015 18:46 UTC Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at http://www.jstor.org/page/info/about/policies/terms.jsp JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact [email protected]. The University of Chicago Press, Society of Labor Economists, NORC at the University of Chicago and The University of Chicago are collaborating with JSTOR to digitize, preserve and extend access to Journal of Labor Economics. http://www.jstor.org This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFord Pay Efficiency Wages? Daniel M. G. Raff,Harvard University, GraduateSchoolofBusiness Administration LawrenceH. Summers,Harvard University and NationalBureauofEconomicResearch We examine Henry Ford's introductionof the five-dollarday in 1914 in an effort to evaluatetherelevanceof efficiency wage theories of wage and employmentdetermination. We concludethattheFord experiencestronglysupportsthe relevanceof thesetheories.Ford's decision to increasewages dramaticallyis most plausiblythe consequence of labor problemsof the kind efficiency wage theorists stress.The structureof the five-dollarday programis consistent with the predictionsof efficiencywage theories.There is vivid evidence that the introductionof the five-dollarday resultedin substantialqueues for Ford jobs. Significantincreases in Ford productivity and profitsaccompaniedthe new regime. Economistsunderstandwell how a perfectlycompetitivelabor market withoutinformationproblemswould function.Flexible wages would a drasticrevisionof an earlierpaperby the second This paperrepresents authorhavingthesametitle.We aregrateful to AnnePiehlforherverycapable research assistance and to David Crippen,curatorof automobile at the history Thisresearch wassupported FordArchives, Dearborn, Michigan. bytheNational Thedataunderlying ScienceFoundation andtheSloanFoundation. theregressions areavailableon request. [JournalofLaborEconomics,1987,vol. 5, no. 4, pt. 2] ? 1987 by The University of Chicago. All rightsreserved. 0734-306X/87/0504-0012$01.50 S57 This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S58 RaftandSummers The wages unemployment. clearlabormarketsand eliminateinvoluntary would be equalized and would not of workersof a givenproductivity dependon age, race,sex, or locationof employment.Wage differentials for workers with the same productivitycould not persist because employerswould hire only the low-wage workers,creatingan excess does not seem to supplyof high-wageworkers.Yet wage determination work this way in practice. Involuntaryunemploymentis observed frequently,and it has proved extremelydifficultto account for the wage differextentof age-, race-,sex-, firmsize-, and industry-related in productivity or to relativedisamenities entialsby pointingto differences in the work itself.This is not just an artifactof union activity;even in unemployment labormarketsin whichlabor is unorganized,involuntary and wage differentials appear pervasive. wage theories These realitieshave led to thedevelopmentof efficiency along lines recentlysurveyedby Stiglitz(1984) and Katz (1986). These theorieshave in common the implicationthat over some range a firm can increaseits profitsby raisingthe wage it pays its workersto some one. A varietyof mechanisms,turning level above the market-clearing on the role wage increases might play in elicitingeffort,reducing turnover,attractingbetterworkers,and improvingmorale,have been suggestedto explain why profitsmightbe an increasingfunctionof wages. Some such mechanism must be central to any neoclassical explanationof these facts.So long as we assume that firmsmaximize profits,the only way to explain why firmsdo not lower theirwages in the face of excess supply of labor is to postulatethat it would lower theirprofitsto do so. This tautologicalargumentin supportof efficiency wage theoriesis in severalrespects.First,it restson the demonnot especiallysatisfying in thatcannotbe explainedby differences strationof wage differentials cannot be observeddirectly,such ability.Since individualproductivity an inferenceis inherently problematic.Second,it providesno indication of whichefficiency wage theoryexplainsthepaymentof supracompetitive wages and thereforegives no explanationof why firmsfail to lower their wages in the face of an excess supply of labor.' Third, as an argumentby elimination,it does not provide any direct support for efficiency wage theoriesas opposed to some as yetunspecifiedalternative line of explanationforwage differentials. For all these reasons, one would like to see more direct tests of particularefficiencywage theoriesor, more generally,of alternative Such testsare difficult to construct. explanationsforwage differentials. The very impedimentsto evaluatingworkers'ability,motivation,and I Throughout thispaper,we will use thephrases"supracompetitive wages" and"wagesabovethemarket-clearing level"interchangeably. This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFordPayEfficiency Wages? S59 stabilitythat might lead employers to pay efficiencywages make If theinformation conventional testingofefficiency wage theoriesdifficult. needed to testthesetheorieswere available,theremightbe no need to pay efficiency wages. Econometrictestsof efficiency wage theoriesalso face the problemthat variationsin wages across firmsor workersare unlikelyto be exogenous, complicatingconsiderablythe problem of It is thus not surprisingthat fullysatisfactory identification. tests of efficiency wage models have yet to be undertaken.2 This paper considersa famoushistoricalepisode withobvious bearing on the relevanceof efficiency wage theories.In January1914, Henry minimumwage in his automobile Ford instituteda five-dollar-a-day factory.This doubled the pay of most of his workers.Ford himself,in a subsequentcommentaryon this epochal event,observed,"There was . .. no charityin any way involved. . . . We wanted to pay these wages so thatthe businesswould be on a lastingfoundation.We were buildingfor the future.A low wage businessis always insecure.... The paymentof fivedollarsa day foran eighthour day was one of the finestcost cuttingmoves we evermade" (Ford 1922,pp. 126, 127, 147). Ford (or his ghostwriter)seems to be suggestinghere that efficiency wage concernsboth motivatedthe five-dollarday and werevalidatedby its aftermath. Given the generaldifficulties involvedin testingthesetheorieseconoa qualitativeapproachto a specific,narrowlydefinedepisode metrically, seemsto hold some promise.By focusingon a singleeventand a single company,we are able to avoid the blurringof importantdistinctions within firmsand industriesthat afflictsother recent studies and to examinecomplexitiesthatare inevitablyobscuredin situationsin which only summarystatisticsare available.We are greatlyaided in thisby the factthatan extraordinary amountis known (or inferablefrommaterials in archives)about productionin thisparticularfirmand about not only theactionsof the companyand theirconsequencesbut also the decision makers'motivations.Moreover,the Ford episode involvesa spectacular rise in workers'income. If evidence of productivity-enhancing effects cannot be found in this setting,with the take-homepay more than doubled,it is implausiblethatsuch effectscould representan important aspect of the much smallerdifferentials generallyobservedin contemporarylabor markets. We beginby describingthe developmentsat Ford and elsewherethat precededthe introductionof the five-dollarday. Our focus here is on whetherthe dramaticwage increaseofferedby Ford mighthave been motivatedby a desire to improveprofitsthroughinfluencingworker 2 Two recentbut not entirely satisfactory attemptsare Dickens and Katz (1986) and Kruegerand Summers(1986). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S60 RaftandSummers behavioralong the lines suggestedby some efficiencywage theories. Next we describethe five-dollarday program payoutsand associated rulesand institutions in some detail.Here thegoal is to drawinferences of the programput in place. Finally, about the intentfromthe structure we turn to an evaluationof the actual effectsof the five-dollarday, efficiency concentrating on thetwo questionssuggestedby contemporary wage theories.First,did theprogramin factgeneratequeues of workers? was Ford simplypaying the wage necessaryto attract (Alternatively, labor of the desiredqualityto his plant?)Second, did the wage increase benefitsthroughany of the channelssuggestedby conferproductivity efficiency wage theorists-increasedworkerdiscipline,betterselection or improvedworkermorale? of workers,reducedturnover, Our general conclusion is that the Ford experiencesupports the wage theories.Ford's decision to increasewages relevanceof efficiency dramaticallyis most plausiblyportrayedas the consequence of labor The structure wage theorists. problemsof thekind stressedby efficiency of the five-dollarday programis consistentwith the predictionsof efficiency wage theories.There is vividevidencethatthe five-dollarday increases resultedin substantialqueues forFord jobs. Finally,significant in productivity and profitsat Ford accompaniedthe introduction of the five-dollarday. While theFord experienceis generallyconsistentwithefficiency wage improvements theories,it is not easy to explain the large productivity thatoccurredin the Ford plantwhollyin termsof the mechanismsthat have been stressedin the recentefficiency wage literature.Jobs were menial that it is unlikelythathigh turnoverwas extremely sufficiently costlyor thatworkerselectioneffectswere important.While improved theincreases productivity was associatedwithnotableincreasesin effort, in effortprobablywere easilymonitored,contraryto the implicationof of perfectmonitoring.Ford's wagetheoriesbased on the difficulty settingpolicies probably involved a substantialcomponent of rent sharing-and at thatrentsharingin a contextin which historyand the beliefsof theemployedworkersmattered. To explaintheFord experience fully,richertheoriesthattreatthe detailsof the productiontechnology in more detail and assign a more active role to incumbentworkersin thewage-setting processappear to be required.Such ideas are developed and exploredin Raff(1986), which drawson extensivearchivalresearch to subjectsuch an account,along withthoseconsideredhere,to detailed analysis. This paper is organizedas follows.SectionI brieflydescribessome of of the five-dollar the eventsleadingup to the introduction day and puts themin the contextof efficiency wage theory.Section II describesthe measureitselfin a similarway. SectionIII examinestheextentto which the wage proved to exceed the equilibriumwage needed to attracta This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFord Pay Efficiency Wages? S61 sufficient supply of labor to the Ford plant. Section IV examinesthe effectof the five-dollarday on profitsand productivity.Section V concludes the paper by discussingthe implicationsof the resultsfor efficiency wage theoriesand more generallyfor the economic analysis of labor markets. I. The Period Preceding the Five-Dollar Day This sectiondescribesthe eventsprecedingFord's introduction of the five-dollarday in January1914. It draws heavily,as all subsequent treatments must,on Nevins's authorizedcompanyhistory,Ford (1954), and on Meyer'scarefulif less wide rangingstudy,The Five Dollar Day (1981). But it puts the basic material,and the gleaningsof our own research,in a verydifferent light,forneitherNevins nor Meyerwrites with an economist'sperspective.Nevins portraysFord as idealistically to do the rightthingforhis workers.Meyersees mattersin attempting termsof a strugglefor control of the workingenvironmentbetween Ford and his workers.The question of whetherFord was tryingto maximizesomethingotherthanprofitsis skirtedby both authors.More generally,these authors like the other historiansand more popular writerswho have writtenabout thefive-dollar day are moreconcerned with describingwhat happened than with analyzingin any systematic contextthe reasonsbehindthe event. GeneralBackground The Ford Motor Company was foundedin 1903 and remainedquite small for the next 5 years. By 1908 it had only 450 employeesand produced just 10,607 automobiles.At this point Ford's share of the automobilemarketwas 9.8%. A largefraction ofthecompany'semployees were skilled craftsmen one descriptionof the early Ford factorywas of "a congeriesof craftsmen'sshops ratherthan an integratedplant" (quoted in Meyer 1981,p. 15). By 1910 roughlytwo-thirdsof the work forcewere eitherforemenor mechanicsratedeither"highlyskilled" or "skilled" (Meyer 1981, p. 48). Such workersexercised,as theywould have done most everywherein Americanindustryof the day, "broad discretionin the directionof theirown work and thatof theirhelpers." The reasonsFord employmenthad thischaracterare easy to identify. Ford was not manufacturing, but merelyassembling,cars. The parts were produced by outside machineshops and were not made to any particularlyhigh tolerances.A great deal of shaping and fittingwas required to get them togetherproperly.Thus the judgmentof the craftsman had to be reliedon. metalworking The period 1908-14 saw drasticchangesin the methodand scale of productionat Ford. Early in 1908 Ford settledon the design of the This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S62 RaffandSummers Model T and the idea of producingnothingelse. Ford's philosophywas clear. As he subsequentlystated:"The way to make automobilesis to make one automobilelike anotherautomobile,to make themall alike, to make themcome throughthe factoryjust alike, just like one pin is like anotherpin when it comes fromthe pin factoryand one matchis like anothermatchwhen it comes fromthe matchfactory"(Chandler 1964,p. 28). Ford wantedto do thisby havingthe partsmade to sufficiently high tolerancesthatskilledfitting would no longerbe required.The production process was also simplifiedby redesigningthe workshopto minimize unnecessarymovementof workmenand parts.In general,thework was broughtto the workers,and theworkers'taskscame to involveless and less judgmentand discretion.All thisenabledproductionon an unprecedentedscale.3By 1913, just beforethe introductionof the five-dollar day, the numberof workershad increasedto 14,000.Output had risen twenty-five-fold over the preceding5 years to 248,307 cars. One sees in the vivid somethingof the impressionthis made on contemporaries descriptionof one journalist:"One day's shipmentalone leaving the factorya half a mile apart, would reach fromDetroit to New York City" (Colvin 1913, p. 758). That day's shipmentwas many timesthe daily, and in some cases even monthly,output of any of Ford's competitors. They stillproducedcars in the old-fashionedway. These changesin productionmethods,capped by the introduction of the assemblyline,were associatedwith a major changein the character of the Ford work force.By 1914 three-quarters of it were foreignborn, and more than half were recentimmigrantsfromthe unindustrialized regionsof southernand easternEurope. Thereis a greatdeal of evidence thatthe jobs theyfilledcould be learnedextremely easily.Meyerquotes reportssuggestingthatjobs could swiftlybe learnedby a man in offthe street.The followingreportof a Yale engineeringstudentwho worked forFord duringa summeris typical:4 'The firstmovingassemblylines were installedin April 1913,and that production technology firstcameto finalchassisassemblyin October.These werethedramatic events.Butwe shouldbe clear,as manywho writeon this workforcewas subjectarenot,thatas oflate1913mostoftheFordproduction line.Nonetheless, theinfluence oftheseroutinizing notworking on an assembly partsandsubassemblies methods waspervasive bythen.Demandsforcomponent weremoreand moredrivenby the demandsof the line. Machiningtasks rather weremoreand morebeingcarriedout withsingle-purpose themselves less and less scope for metalworking skills than general-purpose tools, offering broadly, and formachiniststo controltheirtime.(It was thisdevelopment--more the so-called American System of production-and not assembly lines in themselvesthatmade productionon a verylarge scale possible [see Hounshell 1984].) 4The period,we should note,was a laterone, but the technologyand shopfloormethodswere essentiallyunchanged. This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFordPayEfficiency Wages? S63 Division of labor has been carried on to such a point that an overwhelmingmajorityof the jobs consist of a very few simple operations.In most cases a complete masteryof the movements does not take more than fromfiveto ten minutes.All the training that a man receivesin connectionwith his job consistsof one or two demonstrations by the foremanor the workmanwho has been doing thatjob. Afterthesedemonstrations he is considereda fully qualified "production man." All that he has to do now is to automatize these few operations so that speed may rapidly be increased.[Meyer1981,p. 41] The dramaticevolutionin productiontechnologychangedthe lifeof As taskswere dividedmoreand more the workingman fundamentally. finelyand becamemoreand moreroutinized,workbecamemoremenial. At the same time,the need forworkersto be in lockstepto make the assemblyline work smoothlyincreasedthe pressureon workers.The issue hereis centralizedsettingof thepace of work and, moregenerally, centralizedcontrolof effortrequirements. Single-purposemachinetools and the movingassemblyline both offeredmeans for the companyto utilize fullythe labor time it purchasedin the same way its mechanics and repairshops allowed it to utilize fullyits machines.5Meyerquotes anotherYale studenton the immediateconsequences:"You've got to work like hell in Ford's. From the time you become a numberin the morninguntil the bell ringsfor quittingtime you have to keep at it. You can't let up. You've got to get out the productionand if you can't get it out, you get out" (Meyer 1981, p. 44). The effectof all this was well summedup by the contemporary autoworkerlaborerwho said, "If I keep puttingon Nut No. 86 for about 86 more days, I will be Nut No. 86 in the Pontiacbughouse"(Meyer 1981,p. 40). While anecdotal evidence of worker dissatisfactioncan be found at Ford took visible form.In almost anywhere,workerdissatisfaction 1913,annual turnoverat theFord plantreached370%. Ford had to hire 50,448 men during the course of the year in order to maintainthe averagelabor forceat 13,623.6A companysurveyrevealedthatslightly more than 7,300 workersleftthe company in March 1913. Of these, and 71% were so-called about 18% were discharged,11% quit formally, 5-day men who had missed 5 work days in a row withoutexcuse and so weresimplydeemedto have quit. The 370% was exceptionaleven by the standardsof the fluidDetroitlabor market,in which turnoverrates 5Fordhimself had longrailedagainsttheproblemof soldiering, i.e.,output restriction, whichhe labeledas "thesourceofmorethanhalfthetroublein the world today" (Meyer 1981, p. 88). Commons (1923, p. 365) describedthe labor marketbehaviorof such workersvividlywhen he wrote,"They are conducting a continuousunorganizedstrike." 6The figurescome fromSlichter(1921, p. 244). Other sources give slightly effect. different numbers,but to no different This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S64 RaftandSummers of 200% were quite common (Slichter1921,pp. 33-34). Contemporary expertson the problemof high turnover,notablyBoyd Fisher (1917), regardedhigh turnoveras being the resultof a combinationof factors, including the arbitrarinessof some foremen,inequities in pay, and inadequaciesin plantconditions.Some observersalso blamedtheproblem on the monotonyof workers'jobs. At the same time thatturnoverbecame so alarming,Ford also faced a 10% daily an epidemicof absenteeism.In 1913,the companysuffered absenteeismrate. (This meantthaton the averageday it was necessary to make use of 1,300or 1,400replacementworkers,each of whom was inexperiencedat the specifictask he was to perform.)SumnerSlichter (1919, pp. 826-27) took theview thattheworkersimplyneeded a break fromthe rigorsand routinesof mechanizedfactorylife.Withoutformal thevoluntary vacation. layoffwas theworking-class vacations,he thought, Despite all this the company was flush.Ford's marketniche had inexpensive emergedas a nearmonopolyin theproductionoftherelatively cars sellingfor$600 or less: by 1913, the Model T had a 96% market share. During the 5 years precedingMarch 1, 1913, profitsaveraged 118% of tangibleassets.During 1912 theseprofitshad exceeded 132%. It is indicativeof the demand forFord cars thatthe companywas able to price in such a way thatit earnedprofitsequal to 3l1% of sales. The reflectedin partthe popularityof Ford cars and in partthe profitability of Ford productiontechniques. efficiency MotivationsforMaking a Change in Compensation The motivationsfor the decision to introducethe five-dollarday to pin down. Ford's ghostwriters package in January1914 are difficult But enoughis known are certainlyinconsistent regardinghis intentions.7 of the historicalrecordto permitsome inferencesabout Ford's intent. The simplestexplanationsuggestedby economic theoryfor why a firmwould raise its wages sharplyinvolvesthe possibilitythat it was unable to attracta sufficient quantityof labor of the desired quality. Inabilityto attractworkerscould resultfromeitherwages thatwere too low or uncompensatedunpleasantaspectsof jobs. in retainingand elicitingeffort While Ford had substantialdifficulty fromworkers,it is veryunlikelythatFord raisedwages in January1914 because of difficulties gettingenough workersto accept Ford jobs. By 1913 the long employmentline in frontof the Ford plant had become, in the phraseof one contemporary observer,"one of sightsto whet the 7Compare, "If it is rightforthe managerof a businessto tryto make it pay a largerdividend,it is quite as rightthat he should tryto make it pay higher wages. . . . Such are the fundamentaltruthsof wages. They are partnership distributions," with,"I am not a reformer" (Ford 1922,pp. 121, 3). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFordPayEfficiency Wages? S65 curiosityof rubber neck tourists" (Porter 1917, p. 263). There is essentiallyno evidencethatthecompanyhad any troublewithvacancies at the wages it was offering.Ford's labor problems in this sense transcendeddemandand supply.And beginningin the summerof 1913, theavailablesupplyof labormusthaveincreasedas thenationaleconomy in generaland that of the Detroit hinterlandsin particularsuffereda downturn.Table 1 showsthatthenumberofpersonsreceiving significant special unemploymentreliefin the countyincludingDetroit increased by about two-thirdsbetweenthe period July1912-June1913 and the analogous period the followingyear. It is thus not veryplausible that labor shortages,to whateverextentthey existed,were expected to be particularly acute duringthe winterof 1914. Nor is it plausiblethatFord chose to raise wages in orderto attract more highlyqualifiedworkers.The whole of the technicalchange at Ford duringthis period was movingtoward less skilled work. Other thingsbeing equal, this would lead to a predictionthat wages would fall,not rise. Rulingout thesestandardcompetitive explanationsfora wage increase, we are left with two other possible explanations.Ford may have increased wages in an effortto raise productivityby reducing the turnoverand absenteeismor by gettingdirectlyat some moraleproblem. These are the canonicalefficiency wage explanationsforthe decisionto he mayhave doubledwages forsome personal raisewages.Alternatively, reason-to be magnanimousor perhaps to become famous.There is evidencein the eventsleadingup to the five-dollarday to supportand to refuteboth interpretations. It is clear that,for some time prior to the introductionof the fivedollar day in 1914, Ford managementhad been concernedabout labor and itsconsequencesforproductivity. motivation Originally,thecompany had had no particularpolicy or strategyfor managinglabor. JohnR. Table 1 Poor Relief in Wayne County, Michigan, 1910-15 Period July1910-June1911 July1911-June1912 July1912-June1913 July1913-June1914 July1914-June1915 July1915-June1916 PersonsGranted Relief 5,724 5,768 5,266 8,932* 19,085t 9,047 SOURCES.-Garrity (1940, tabularapps.). * Nearlya 50% increase. t The recessionin fullforce. This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S66 RaftandSummers Lee, the firstFord personnelmanager,laterdescribedthe evolutionof thisstateof affairs:"We began to realizesomethingof the relativevalue of men mechanismand material,so to speak,and we confessthatup to this time we believed that mechanismand materialwere of larger importanceand thatsomehow or otherthe humanelementof our men were takencare of automaticallyand needed littleor no consideration" (Lee 1916, p. 299). Lee went on to recountan incidentin which the outputof a drophammeroperatorfelloffabruptly.Investigation revealed thathis wifewas veryill and thathe was preoccupiedwithfearsforher and worriesabout payingforthe medicalexpensesbeing incurred.The companypaid offthe debts. The operator'sproductivity jumped back up again. In the summerof 1913 Ford managementasked Lee to undertakea studyof the conditionof labor at Ford,includingtheworryingturnover rates.Lee conductedan investigation, comparedwhat he had foundto what was to be seen in othercontemporary plants,and issued a report. In it he said that the chiefcauses of dissatisfaction and unrestamong the employeeswere as follows(Meyer 1981,pp. 100-101): 1. Too long hours. A man whose day is too long and whose work is exhaustingwill naturallybe lookingforanotherjob. 2. Low wages. A man who feelsthathe is being underpaidwill always be lookingfora changein occupation. 3. Bad housing conditions,wrong home influences,domestic trouble,etc. 4. Unsanitaryand otherundesirableshop conditions. 5. Last and perhapsthe most importantcause of dissatisfaction is the unintelligent handlingof the men on the partof the foremen and superintendents. These points speak to the questionof what lay behindthe turnover. They are equally consistentwith the view thatturnoverwas a problem in itselfand withtheview thatthedissatisfaction theturnover motivating was what was to be feared.Workerswho mayin the end leave but who for the momentare still on the shop floorare in a position to slow down or otherwiseinterfere with operations.Smooth coordinationwas becoming a more and more importantcomponentof the company's valueadded,and collectiveacquiescencein shop-floor orderand discipline was crucialin this. Following Lee's study,on October 1, 1913 3 monthsprior to the introductionof the five-dollarday the company instituteda new personnelprogramwith several elementsdesigned to combat worker dissatisfaction. The firstwas an across-the-board wage increaseof 15%. The secondwas a majoreffort to rationalizethepay structure. Previously, therehad been a wide varietyof pay scales and pay rates. Individual foremenhad had greatdiscretionand essentiallyno supervisionin these This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Wages? Did HenryFordPayEfficiency S67 matters.Lee introduceda simplerand less easily abused "skill-wages" classificationprogramin which workers'pay was determinedon the and seniority. basis of a relativelysimpleformulainvolvingperformance Lee arbitrarily ability to discharge workers Third, eliminatedforemen's and hiring firing in the Employment by centralizingauthorityover Department. Evaluating this program is important in determining the motivation for the five-dollarday. To the extentthat the reformsintroducedin October were successfulin solving the labor problems experienced withinthe Ford plant,it would be difficult to attributethe introduction if Alternatively, of the five-dollarday to efficiency wage considerations. the October programamelioratedbut did not solve the labor problems at Ford,it is reasonableto see the five-dollar day as just thesecond stage in a program(or the second battle in a campaign)directedat raising productivity.The limited informationthat is available supports the Lee, in describingthe introductionof the fivesecond interpretation. dollar day,treatsthe October and Januaryreformsas aspectsof a single program(Lee 1916,p. 301). Meyer(1981, p. 108) concurs,describingthe programas "supplementingand extending"the earlierFord reforms. Strongevidence supportingthis view is the observationthat turnover declinedin October when the reformswere introducedbut appears to have risen sharplyagain in November and December (see Hounshell 1984,p. 258).8 An incidentrecountedby Nevins suggeststhatefficiency wage considerationsmay have played quite a conscious role in Ford's decision to raise wages: it establishesthatFord had had the possibilityof a wagelink quite explicitlyexplainedto him. A close professional productivity associate and personal friendof Ford's, PercivalPerry,opened Ford's originalBritishplant in Manchester.At first,Perrypaid the thengoing wage of about 1.5 pounds a week. But he then discoveredthata wage of 3 pounds was required for a worker and his familyto subsist adequately.He thereuponraised wages for all workersto 3 pounds a benefits.When Ford visited week and reaped substantialproductivity we have reviewedon the 8All the availablesecondarysourceliterature introductionof the five-dollarday, except Nevins (1954, p. 537), draws the thedecisioninsteadto "practical conclusionreachedin thetext.Nevinsattributes engineeringwould have idealism,"claimingthat all the demands of efficiency been met by Lee's October reforms.He draws his views (often,indeed, his sentences)in that passage fromHeliker (n.d.) (Heliker was Nevin's research assistant).NeitherNevins nor Helikeraddresses,or even alludesto, any evidence to avoid theimpression in Novemberand December.It is difficult aboutturnover thattheysaw the monthlyturnoverfigurefor October, made up theirminds, and gave the matterno furtherthought.But thereare a numberof reasonsfor believingthatthisis too simplean analysisand thatthe reportscited above are what one oughtto have expected(see Raff1986,sec. 8). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S68 Raffand Summers Englandin 1912,Perryis known to have explainedhis "high wages and straightwages" plan in some detail(Meyer 1981,p. 120). We have been arguing,as we shall throughoutthispaper,as if it were certainthat Ford was coping with whateverproblemshe saw in an effortto maximizeprofits.But it is possible thatFord raisedwages not in response to labor market problems but out of a desire to be magnanimousor to attractattentionto himself.This possibilitymustbe takenseriously.HenryFord owned 58.5% of theFord Motor Company. There is littlereasonto expectthathe would maximizecompanyprofits ratherthanhis own utility.Ford spoke, at least in 1914,frequently and somewhatmysticallyabout the importanceof sharingwiththe working man. Furthermore, the introductionof the five-dollarday broughthim worldwidefame and reknown.9There is no particularreason to think thatFord did not enjoy thisacclaim. On the otherhand, he oftenseemed embarrassedthatanyone might thinkhim anythingother than a hardheadedbusinessman."Mr. Ford laid emphasis," the New York Times reportedof an informalpress conferencehe gave at the New York Auto Show shortlyafterthe announcement,'on the factthathe did not considerhis profit-sharing plan as a work of philanthropy"("Ford Gives Reasons for Profit Sharing"1914).The announcement itself, thoughproudand self-important in tone (see below), was hardlypublicizedat all. Ford and his business manager,Couzens (also presentat the announcement),knew verywell thatReutersand the nationalwire serviceshad residentcorrespondents in Detroit.SeveralEasternnewspapershad stringers. Representatives of auto and manufacturing trade journals were close at hand. Yet only reporters fromtheDetroit Free Press,Journal,and News were summoned to hear the greatnews (Lewis 1974,p. 69). While the desireforpublicityor an altruisticimpulsemay have had somethingto do withFord's decision,eitheror even both seem unlikely to representthe whole story.The five-dollarday was projected to representa $10 millionincreasein thecompany's1914 costs-an amount totalingabout half the projectedannual profits.It strainscredulityto suggestthatan expenditureof thismagnitudecould be explainedwholly withoutrecourseto tangiblegains Ford mighthave expectedto derive. and more tellingly,thereis no evidence of any serious Furthermore, objectionfromany of the minorityshareholders.This group certainly included men who were willing to go to a law court if necessaryto protecttheirminorityinterestsagainstwhat theysaw as Ford's unreaIn all likelihood,then,it seemssafeto place significant sonablecaprice.10 9 In 7 days,e.g., the New York pressdevotedmore than 50 columns,mostly on frontpages, to Ford. Lewis, who has surveyedthe New York Times systematically, says the conservativepaper ran 35 articlesin 90 days. On the presscoveragein general,see Lewis (1974, pp. 69-77). 10 The famouscase is discussedin Clark (1986, pp. 602-4). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFordPayEfficiency Wages? S69 weighton the motivationstemmingfromFord's view that he was in businessto make money.The act is certainlyconsistentwith thatview and what Ford knew in earlyJanuary. II. The Five-Dollar Day Program Itself The new policy was announced with rhetoricalflourishesbut, as noted above, without much real publicityon January5, 1914. The openingsentenceset the tone: "The Ford Motor Company,the greatest and most successfulin the world, will on January12, inauguratethe greatestrevolutionin the matterof rewardsforits workerseverknown to the industrialworld" (Ford Motor Co. 1914). The details were a reductionin the lengthof the workingday from9 to 8 hours and a raisein minimumdaily pay from$2.34 to $5.00 a day forthoseworkers who were judged to qualify.The extracompensationpaid to workers was labeled as profitsharingratherthan as wages. (We will come back to this point below.) At the same time, a numberof the company's to tie to policies were altered.Some aspectsof the package are difficult but manyof the centralfeaturesthe efficiency wage theoryliterature, writtenoffby historiansto Ford's (undoubted)personnelidiosyncrasiesare preciselythe sortof featuresefficiency wage theorywould lead one to expect. There were three main qualificationsfor eligibility.First,the fivedollarday was extendedonlyto menovertheage of 22. Second,workers had to have worked with the company for 6 or more monthsto be eligible.1"Third, in the words of a 1914 Ford pamphlet,"A workeris only put on the list of profitsharersafterhe has been carefullylooked up and the companyis satisfiedthathe will not debauch the additional money he receives"(Meyer 1981, p. 125). A Sociological Department witha teamof investigators and a considerablesupportstaff-interpreters, drivers,cars,and so forth-was set up to carryout thislast provision. Paternalismis the most commonlyadvanced explanationfor why women and young men were excluded fromthe Ford profit-sharing program.The New York Times,afterinterviewinga numberof Ford officials, reportedon January7, 1914: The reasonthatwomen and girlsin the employof the Ford Motor announcedby the Companywill not sharein theprofitdistribution companyis because theyare not,as a rule,the heads of families.In thisrespect,theyare classed with the youths,the male employees of less than22 yearsof age not [profit]sharingunless theyhappen to be marriedor supportingtheirmothersor familiesof brothers and sisters.It is understoodthatthereare no women or girlsin the 11Thiswas,in fact,notbrought in untilthefollowing autumn, butthereafter it or a closevariant remained as an integral partoftheprogram roughly as long as theprogram itselflasted. This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S70 RaffandSummers If thereshould be, Ford plant who come underthis classification. they undoubtedlywould be taken care of. ["Wage Earners Only Get Ford Bounty" 1914] A more cynical explanation consistentwith the efficiencywage hypothesisis offeredby Conot. He writes,"Women did not work on the assemblyline,and were not likelyto drinkand failto show up for work. They did not jump fromjob to job. So therewas no reason to includethem"(Conot 1974,p. 175).12 The motivationforthe 6-monthqualifyingperiod was thoughtto be even less clear. Unlike the exclusionof women and the requirementof scrutiny by theSociologicalDepartment,it receivesvirtuallyno attention in eithercontemporary or subsequentdiscussionsof the five-dollarday. Nevins does discussit briefly,suggestingthatthe intentwas to reward experienceand reduceturnoveras a matterof fairnessand good business practice. But some sortof tenurerequirement forthe receiptof the supracompetitivecompensationis entirelyconsistentwith the hypothesisthat Ford was pursuing an efficiencywage strategy.Modern theoretical analysesof efficiency wage models based on eithereffortelicitationor turnoverconsiderations suggestthatfirmswill profitby tiltingage-wage profilesrelativeto age-productivity profiles.13 The performance incentives of such tiltingwill be limitedby employees'fear that,if the tilt gets steep enough,the firmwill be temptedto renegeon its commitments. So the paymentof efficiency wages is predictedto coincide with the limiteduse of bondingdevicessuch as the grantingof highwages only to experiencedworkers.Nevins specificallycites fearsthatFord would fireworkersbeforetheir6-monthprobationary systematically periodran out but says that Ford did not do this. It is thus plausible that such fearsconstrainedFord fromimposingtoo long a probationaryperiod, whateverhis impulsesabout the appropriatelengthmay have been. Most historicalaccountsof the five-dollarday devote a greatdeal of space to discussions of the role of the Sociological Departmentin regulatingthe habits of Ford workers.Both Lee and Ford themselves made much of it. They said that teachingtheirworkersgood living 12 Nevins (1954, pp. 547-48) reports that Ford, under pressurefrom his colleagues,reluctantlyallowed white-collarworkersto share in the five-dollar day even though he did not see the need to raise theirwages. ("He always figuredyou didn't need an office.. . . Mr. Ford not being an officeman, he didn'tunderstandthe routine"[Brown,n.d., p. 118].) He acted,it was said, on groundsof fairness.This type of behavior is consistentwith the findingof wage structureis similaracross Dickens and Katz (1986) thatthe interindustry occupations. see Stiglitz(1984) or Katz (1986). 13 For surveys, This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFordPayEfficiency Wages? S71 habitswas a moral obligationon the company'spart.The messagewas pointed and clear. Ford pamphletstold workersabout the importance of taking baths, living in clean, airy, well-lighted,and uncrowded surroundings, and saving to buy one's own house. Excessive drinking, gambling,untidiness,consumptionof unwholesomefoods,and lack of enthusiasmforputtingmoneyregularlyinto a savingsaccountwere all potentialgroundsfor exclusionfromthe profits.The 150 Sociological Departmentinspectorswent to the homes of all workersand had to certify thembeforetheiroccupantscould receiveprofit-sharing payments. Those workerswho were disqualifiedfromprofitsharingcould get their full paymentsrestoredif they complied with the Sociological Department'sinstructions within30 days.Theycould getpartialpayments if it took them longer to come into compliance.Once a workerfell fromgrace,theprofitshareswere donatedto charityuntilhe returnedthiswas a show of good faithon the company'spart.14In all thisthere seems to be a postureof conscious education,and the company said repeatedlythatthe interventions seemedto be welcome. Accountsof the fractionof workerswho actuallyreceivedpayments of at least $5.00 a day in spite of thesehurdlesvary.Ford claimed that all but 1/%receiveda paymentof at least $5.00 a day. Lee wrotein 1916 that69% of the labor forcequalifiedforprofitsharingwithinthe first6 monthsof the plan and thatthisfigurerose to 87% aftera year and to 90% in mid-1916.These figuresappear not to includeworkerswho had not yet been at Ford for 6 months.Whicheverfigureis accepted,the overallpercentageis large. Two otherelementsof the Ford plan meritcomment.First,Ford was at pains to avoid the capriciousdischargeof workersbut at the same timeto maintainthe threatthatinefficient workerswould be discharged. The founderingworkerwas to be givenseveralchancesto locate a job he could do well. But ifnone of theseworkedout or if theworkercame to seem simplya disciplinaryproblem,he was indeed to be let go. The strategyof tryingto avoid capriciousfiringsby stabilizingemployment while at the same time threateningto punish genuine shirkerswith dischargeis exactlythe one predictedby effortelicitationversionsof efficiency wage theories.15 Second,Ford executiveslaid considerablepublic stresson thefactthat it was a profit-sharing ratherthan a wage-increasingplan.16 This was intendedto convey a notion that the extra paymentswere giftsto See theexchangebetweenCarmichael(1985) and Shapiroand Stiglitz(1985). 15As Bulow and Summers(1986) emphasize,the possibilityof an arbitrary termination of employmentreducesa worker'shorizon.This makes holdinghis job less valuableand therefore encouragesshirking. 16 They were to lay less stresson thisas timepassed and profits fluctuated. 14 This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S72 RaffandSummers workersratherthanpaymentstheyhad a rightto expect.17 The factthat theprofitswere beingsharedwithworkerswas said to be a justification for the company'sconditioningpaymentson workers'spendingtheir salarieswisely.Labeling the paymentsprofitsharingalso made it clear thatthecompanywould not feelbound,and certainlycould not be held to have promised,to continuethe income streamif its own fortunes sagged. Indeed, the plan was initiallyannounced as an experimentto whichthe companywas bound only for 1 year. This discussion of Ford's five-dollarday programgives a picture broadlyconsistentwith the conclusionsreachedfromour reviewof its prehistory.Whetheror not the Ford wage increaseswere given for reasonslike those suggestedby efficiency wage theories,theyprovidea naturaltestinggroundforthesetheories.We therefore turnin the next two sectionsto eventsoccurringin the aftermath of the introductionof the five-dollarday. III. Were the New Ford Wages Competitive? A hallmarkof efficiency wage theoriesis theirimplicationthatsome firmschoose to pay a wage greaterthannecessaryto attractlabor of the qualitythey desire." Since firmspaying efficiency wages pay workers more than theiropportunitycost, theywill in generalface an excess supplyof labor and so will findthemselvesrationingjobs. In thissection we argue that the available evidence stronglysuggeststhat the Ford Motor Company was payingmore thanthe going wage forthe typeof This of course does not establishthatFord was labor it was attracting. payingefficiency wages ratherthan simplyexcessivelyhigh wages. In the next section, therefore,we consider the profitand productivity consequences of Ford's wage strategyand possible wage-productivitylinks. The evidencethatthe five-dollarday representeda supracompetitive wage at least in 1914 and 1915 is overwhelming.We examine the questionfirstby lookingat the responseof the externallabor marketto Ford's offerof highwages and thenby consideringtheresponseof those employedat Ford.As notedabove,Ford did nothaveproblemsattracting labor even priorto doublingthe wage it paid. The deteriorating labor marketconditionsin Detroit and its hinterlandsmeantthat,even with no wage increase,the lengthof the queues for Ford jobs would have 1Perhaps this should be interpreted as an instanceof Akerlof's(1982) gift exchangeefficiency wage model. We discussthisfurther below. 18 Put more formally, efficiency wage theorieshave the implicationthat the constraintfacingfirms-thattheyprovideworkerswith a reservationlevel of utility-does not bind. Eaton and White (1983) are particularlyclear on this point. Note that it refersto the strategyof a single firm,not the natureof marketequilibrium.This is fortunatesince our analysisis concernedonly with Ford's strategy. This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFordPayEfficiency Wages? S73 been increasingin January1914, all otherthingsbeingequal. As would be expected,a doublingof the wage, even offeredwith a 6-monthlag, had a largeeffecton the supplyof labor to Ford. day,long queues forjobs Followingtheintroduction of thefive-dollar were all too evident.The New YorkTimesreporton January13, 1914, is typicalof the reportsthatappearedalmostdaily forthe 2 weeks after the inceptionof the five-dollarday: "Twelve thousandmen,more than congregatedaroundthe planton any day last week celebratedthe [fivedollar day] witha rushon theplantwhichresultedin a riotand turning of a firehose on the crowd in weatherbut littledifferent fromzero. . . . The crowd began formingat 10 o'clock last nightin spite of a blizzard. As a last resortat about 8 o'clock this morningthe police As soon as the job huntershad dried or got out the water hose. changedtheirclothingtheycame back" ("JobSeekersRiot, StormFord Plant" 1914). There is evidencethatan excess supplyof labor seekingjobs at Ford persistedeven afterworkersgave up on liningup outsidetheplantgates. The Ford Archivescontaina letterfromthe Ford legal departmentto the Sociological Department dated April 1915 indicatingthat two entrepreneurs who had chargedlarge numbersof would-be Ford employees $0.50 or $1.00 for writinglettersof applicationto Ford had been induced to give up the practice(Hartman 1915). It is hard to see why Ford would object to this practiceif it was activelyseekingmore workers.More tellingperhapsis the observationthatlarge numbersof workers migratedto Detroit in the hope of gettingjobs at Ford. Eventually,it provednecessaryforFord to make a rule thatno worker would be hiredwho had not alreadylived in Detroitfor6 months. Furtherevidenceof the supracompetitive wages beingofferedat Ford in Detroit.The comes fromthe reactionof other auto manufacturers treasurerof one firmwas quoted as saying,"The Ford plant can only give employmentto so manymen and afterthatthe otherswill have to seek employmentin otherplantsat the prevailingwage" ("Other Auto Men Say They Do Not Expect Plants to Be Affected"1914). Nevins goes so faras to assertthatthe Ford plan benefitedall the automobile companiesin Detroitby swellingthepool of availablelabor. (Even after it was announcedthatFord would not hireworkersfromout of town, thousandscontinuedto streamin to Detroit.) The economist'sstandardresponse to evidence of this type is to suggestthatthe increasein wages was intendedto improvethe quality of the workersFord was attracting.In this case, the apparentexcess supply of labor would have reflectedonly the low skill levels of the workers applying, levels inferiorto those of the workers actually engaged.This line of argumentdoes not seem veryrelevantto the Ford experience.Ford made no effortto replace his work forcewith new, This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S74 Raffand Summers morehighlyskilledworkerswhen he raisedwages. Abell (1914, p. 306) noted,"The Ford Motor Company does not wish to changethe present standardof labor in its plant. Three quartersof the employeesare of foreignbirth;a large numberof themnon-Englishspeakingand of the grade ordinarily fittedfor common labor. . . . The increment added to wages under the plan will not resultthereforein the attractionof a forthe class at present highergrade of workmenand theirsubstitution we know about the technicalchange employed."Certainly,everything under way is consistentwith this. Finally,if the goal were to attract betterworkers,it is hard to see why Ford would excludeworkersfrom othercitiesfrombeinghired. The long queues forjobs at Ford seem to belie theview thattheFord highwage was merelya compensatingdifferential (to the sortof people on the queues) for unpleasantworkingconditions.19 the Furthermore, behaviorof workerswithinthe plant casts seriousdoubt on the compensatingdifferential explanation for the five-dollarday. If it were correct,one would expectthatthe radicalchangein the conditionsand wages package would not be to the tasteof some workers,who would then quit. On the other hand, if the change were simply toward an equilibriumin which workerswere paid more than theiropportunity cost,one would expectto see the quit rateplummet. In fact,as we discussbelow, turnoverdeclinedprecipitouslyafterthe introductionof the five-dollarday. Abell (1915, p. 37) reportsthat the quit rate fell by 87% betweenMarch 1913 and March 1914. A similar comparisonis provided by Fisher (1917, p. 15), who concludes that turnoverfell from400% to 23% between the period October 1912October 1913 and the subsequentyear. Slichter(1921, p. 233) gives the figures370% forcalendaryear 1913 and 54% for 1914. Anecdotalevidenceon whetherthe five-dollarday was necessaryas a The experienceof Charles compensatingdifferential appearsconflicting. Madison,a skilledmechanicwho leftthe Dodge plant to work at Ford and then returnedbecause he was "too fatiguedafterleavingthe Ford factoryto do any serious readingor attenda play or concert"seems atypicalin more respectsthan just Madison's leisure tastes (Madison 1980/1981).Being a skilled mechanic,Madison was welcomed back to Dodge. (The Dodge foremanwas not surprisedto see him again.) But most of the Ford employees lacked Madison's skills. There is more insightinto the situationat the Ford plant in the observationsof Leslie McDonnell,a Ford worker,who recalled,"It would almosthaverequired whodidnot It mightbe arguedthatthequeueswerecomposedofworkers lifewas insidetheFordplant.Even granting realizehow unpleasant this,an excesssupplyoflaborwas nevertheless readilyavailableto Ford. 19 This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFord Pay Efficiency Wages? S75 Table 2 Ford Motor Company Net Income, 1910-15 1910 1911 1912 1913 1914 1915 Nominal ($) (1910 $) 4,163,451 7,338,588 13,542,678 27,087,204 31,757,769 40,307,167 4,163,451 7,413,464 13,139,301 26,452,347 30,419,318 36,901,187 Real SOURCE.-Nevins(1954,p.647).The 1914and 1915 figureshavebeen(crudely)adjustedto putthem,like the others,on a calendaryearbasis.The real values use thegrossnationalproductdeflatorfromU.S. Department of Commerce(1975, p. 224). the use of a riflein orderto separatethe averageFord employeefrom the payroll"(McDonnell, n.d.).20 On balance, it seems fairto inferthat the introductionof the fivedollar day representeda decision to pay more than was necessaryto attractworkers.Indeed, it is hard to see how a sudden doubling of wages paid given constant or deterioratingopportunitycosts could possibly be explained in any other way. Whetherthe five-dollarday have been motivatedby profitmaximimightreasonably,in retrospect, zation is anothermatter.We turnnextto the questionof whetherit was in fact,as HenryFord claimed,"one of thefinestcost cuttingmoveswe evermade" (Ford 1922,p. 147). IV. Was the Five-Dollar Day Profitable?Why? Some crude statisticson Ford Motor Company profitsare given in table2. Profitsrose steadilyin both nominaland real termsin 1914 and 1915. Recall thatthe out-of-pocket cost of the five-dollarday program was estimatedto be $10 millionfora year in which total profitswere forecastat only $20 million. Where did the money come from?Two contemporariesdiscussed Ford productivityquite explicitly.Abell (1915, pp. 33, 36) appears detached,thoughobviouslyveryimpressedby the Ford experiment.He beginsby asserting,"Conditionsin industrycould hardlyhave provided a moreseveretestforprofitsharingplans thantheyhave undergonefor the past year.Distributionsto employeeshave been suspendedby some of those organizationscommonlyaccepted as the leaders in successful 20 For a careful and thestructure of thelocal examinationof skillrequirements labor marketrevealingthe underlyingconsistencyhere,see Raff(1986, sec. 7). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions RaffandSummers S76 management.By way of contrastthe comparativefinancialstatementof the Ford Motor Company as of September30, 1913 and September30, 1914 is a strikingly interesting and significant document." Abell providesan estimateof the productivitygains resultingfrom thefive-dollar day as well. He concludeson thebasis of Ford's testimony beforethe IndustrialRelationsCommissionthatbetween1913 and 1914 the Ford company produced 15% more cars per day, with 2,000, or about 14%, fewerworkersand a reductionin the numberof hours increment worked per worker.This figureunderstatesthe productivity becausenew productiontechniquesraisedsignificantly theshareof Ford several car parts that had value added in each car by manufacturing previouslybeen purchasedfromother suppliers.Even withouttaking any account of the increasein Ford value added or the reductionin increment. hoursper day,his figuressuggestclose to a 30% productivity Lee is said to have calculatedthatthe Ford plan raisedwages by 105% but labor costs by only 35% implyingabout a 50% improvementin productivity (Nevins 1954, p. 548). It is not clear that this calculation took account of the increase in value added per car that occurred in 1914. These estimatesare confirmedby the available quantitativeinformation.Table 3 presentssome information drawnfromthe Ford Archives on the cost of makingthe Model T chassis.Despite the drasticincrease in the wages Ford paid, totalcosts actuallydeclinedbetweenDecember 1913 and December 1914, even fullycountingallocated overhead.The sharpdeclinein the costs of materialscorroboratesthe suggestionmade above thatthe fractionof value added generatedinside the Ford plant was increasedin 1913. Similardetaileddata are not availableon thecostsof othercomponents of Ford cars. But the productivityquestion can be addressedcrudely following usingaggregatedata. To isolateany incrementin productivity the introductionof the five-dollarday in January1914, we estimated multipleregressions relatingthelog ofproductivity (measuredalternatively using totallabor hours and total productionlabor hoursin the denomdummies inator)or seasonal dummies,a time trend,and (alternatively) Table 3 Selected Monthly Cost Figures for the Model T Chassis, 1913-15 ($) Materials December1913 March1914 June1914 1914 September December 1914 122.23 Labor($) ($) Overhead 17.03 22.66 26.18 25.86 34.94 34.54 105.07 23.54 99.28 24.39 106.29 94.69 31.40 32.52 accession125(ModelT CostBooks). SOURCE.-Ford Archives, This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S77 Wages? Did HenryFord Pay Efficiency Table 4 Effectof the Five-Dollar Day on Productivity DummyTime Period 1914 1914-15 Log of Outputper Production Worker Log of Outputper Worker(Total WorkForce) .655 (.164) .530 (.155) .528 (.177) .414 (.166) datacomefrom accession 922(monthly SOURCE.-Regression FordArchives, data).Theperiodis 1912-18. production including seasonal equations, NOTE.-Estimates arebasedon regression anda timetrend. Standard errors aregiveninparentheses. dummies for 1914 and for 1914 and 1915. The data are monthlyand the period 1912-18.The resultsdisplayedin table4 suggesta substantial productivity increment of between 40% and 70% following the introduction of the giventhatno five-dollar day. These figuresare probablyunderestimates, accountis takenof theincreasedshareof value added thatwas generated insidethe Ford plant. An alternative and somewhatindependentway of lookingat theeffect is to considerits effecton prices. of the five-dollarday on productivity If it representeda substantialcost increase,one would expectto see an abnormalincreasein priceand reductionin profitsat itsinception.Table on prices.It is clear thatpricescontinued 5 presentssome information theirdownwardtrendin 1914 at about the same pace thattypifiedthe reasonperiod 1910-20.As we have alreadyobserved,profitsperformed ably well despitefallingprices. Table 5 Model T Prices, 1910-21 Nominal Price Real Price 950 780 690 600 550 490 440 360 450 525 507 397 950.0 787.9 669.4 585.9 526.8 448.6 359.3 236.7 263.1 269.0 227.9 214.0 ($) 1910 1911 1912 1913 1914 1915 1916 1917 1918 1919 1920 1921 (1910 $) SOURCES.-Ford (1922,p. 145)andU.S. Department ofCommerce (1975,p. 224). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S78 Raffand Summers Table 6 Separations from the Ford Motor Company for Se ected Months, 1912-14 December1912 March 1913 October 1913 March 1914 5-Day Men Discharges Quits 3,594 5,156 322 166 176 1,276 137 166 386 870 326 115 SOURCES.-Abell (1914, p. 49) andFord(1916, p. 7628). The Sourcesof IncreasedProductivity We are therefore drivento the questionof whetherthefive-dollar day itselfcaused the productivityimprovementsor merelycoincided with the introductionof productivity-enhancing technologies.In order to answerthis question,we examinepossible mechanismsthroughwhich wage increasesmay have directlyincreasedproductivity. The historicaldetailsof technicalchangeclose offinterestin efficiency wage theoriesbased on selectionconsiderations. These theorieshold that the point of the highwages is to encouragemore highlyskilled(and so moreproductive)individuals,the higheropportunity cost of whose time would certainlybe known to them,to select themselvesto apply for jobs. But the industrialjournalistsArnold and Faurote (1915, pp. 4142), writingabout the Ford factoryfor a technical audience in this needs: "As to machinists,old-time allperiod, record very different around men, perish the thought!The Ford Company has no use for experiencein the working ranks,in any way. It desires and prefers machine tool operatorswho have nothingto unlearn,who have no theoriesof correctsurfacespeeds for finishing,frombell-timeto belltime." To a firstapproximation,the company did not want skilled workers.It would thereforehardlyhave been willing to pay to find them.Ford engineerswere deskillingthe jobs.21 The second theoryhas increasedwages increasingproductivityby reducingturnovercosts.We have notedthat,priorto thefive-dollar day, turnoverrates at Ford had reached dramaticheightsand that they subsequentlydeclinedverysharply.Table 6 presentsthe only detailed information thatis availableforparticularmonths.22 Thereare difficulties in judging just how much of the drasticdecline in turnoverbetween 1913 and 1914 can be attributedto the effectsof the five-dollarday. As 21 For a historicalnarrative,see Hounshell (1984, pp. 217-62). For some statisticson the evolutionof skill requirements in the plant,see Meyer (1981, pp. 48, 50, 51). 22 It is clear that therewas once much more,but our archivalsearcheshave not,as yet,turnedany of it up. We suspectit simplyhas not survived. This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S79 Wages? Did HenryFord Pay Efficiency Table 7 Annual Turnover Rates, 1913-15 Averageforceemployed Total leaving Turnoverrate(%) Resignations Layoffs Discharges 1913 1914 1915 13,623 50,448 370 39,575 2,383 8,490 12,115 6,508 54 5,199 385 926 18,028 2,931 16 2,871 23 27 SOURCE.-Slichter(1921,p. 244). we notedabove,theextentto whichthereformsof October 1913 solved day is unclear. theturnoverproblempriorto theadventof thefive-dollar Moreover,thesharpeconomicdownturnthathad hitDetroit'shinterlands the cityitselfby late springtimewould by late 1913 and was afflicting havesubstantially reducedturnoverevenifwages had notbeen increased. Raff(1986) arguesthat this effectalone may have accountedforup to halfthe declinein turnoverbetween1913 and 1914. But thereis a more troublesomeproblemwith this explanationthan these timingissues. Paymentsto the duly-qualifiedworkersdid rise radicallywith the adventof the five-dollarday. In orderto rationalize the five-dollarday on grounds of reduced turnover,however, it is necessarythatthe cost to firmsof turnoverbe considerablyreduced.In order to make a crude assessmentof the savings,we begin with an expressionforthe user cost of labor: c = w + (i + q)T, wherew is the wage,i the relevantinterestrate,q the turnoverrate,and T trainingcosts. The crucial question is whetherthe decline in q associatedwiththe five-dollarday made the second termshrinkenough to reducethe totaluser cost on balance. It is instructive to insertsome plausible values into the formulafor the user cost of labor. Since we have w on a daily basis,we want i and q on a daily basis. On a daily basis, any reasonableannual i is zero. Puttingannual turnoverratesfor1913 and 1914 (whichwe do possesssee table 7) on a dailybasis,the cyclicallyadjustedchangein q is .520%.23 The calculation then turns on the size of T. Raff (1986) examines contemporarycalculations of the trainingand breaking-incosts of various grades of labor and a Ford plant survey of trainingtimes 23 The adjustment followsthe conservativesuggestionof Slichter(1921, p. 32). The detailedsurveyhe refersto on pp. 33-34, which mighthave yieldeddata does not seem to have survived. fora moresophisticatedcorrection, This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S80 RaffandSummers thesameproduction conducted (withreference to essentially process)in 1917.He concludesthatsettingT equal to a week'spay (i.e.,$30) is somewhere betweenaccurateand generous. Assuminga valueof $30 forthe turnover cost,one thencalculates thatreducedturnover savedthefirms about$0.16perday.Evenallowing forthefactthataftera timeworkersdid not earnthefive-dollar day until6 monthsaftercomingon thejob and thatsomeworkers werefor it remains one reasonor anothersimplyineligible, difficult to conclude thatmorethanabout6% ofthecostofthefive-dollar dayprogram was offsetby increasedwages. Even the most favorableof the pairs of turnover numbersin table 6 yieldsonly 19%. These are verysmall fractions. This calculationdoes,however,presumethatthe relevantturnover costsaresimpletraining costs.It is veryplausiblethatturnover imposed new workers. costsotherthantraining First,turnover largelytookthe formof workers notshowingup forworkand thenafter5 daysbeing firms declaredto havequit.Presumably, withhighturnover, werevery needsand so frequently unsureof theirstaffing either foundthemselves shorthanded or withunnecessary workers.Second,in a highlyfluid it maywellhavebeenthecasethatmorethanone worker environment, had to changejobs foreach personwho left.In thiscase, a single couldrequiretraining departure coststo be bornea numberof times. was associatedwithdissatisfaction, it maywell Third,whendeparture haveinvolveda negativeeffect on theproductivity of others.Sabotage is onlyan extreme withforemen, whichwas example.Overtconflict is another. verycommon, A thirdalternative forhow a wageincreasemightraise explanation is thathigherwagesmightelicitincreased effort. productivity Suppose is verifiable effort onlyat somecost.If wagesaresetat a levelat which willautonomously thereis a utility costto losinga job,workers choose and control. formonitoring to workharder:highwageswillsubstitute Thereis ampleevidencethatworkersworkedharderaftertheintroductionof the five-dollar day. Table 8 shows a pronouncedfall in in discharges forexample.Evenmoredramatic reductions absenteeism, appear to have been realized.Abell (1915) reportsthat discharges declinedby90% betweenMarch1913andMarch1914,whileLee (1916) Table 8 Absenteeismat Ford Total Workers NumberAbsent PercentAbsent 12,548 12,645 1,250 311 10 2.5 October6, 1913 October6, 1914 SOURCE.-Abell (1915,p. 37). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Did HenryFord Pay Efficiency Wages? S81 notes that therewas only one dischargeat Ford in the early part of 1916. The decline in dischargesmay well reflectboth alteredpersonnel policies (the company both tryingto keep its employeesand having figuredout ways to make those it had given up on decide to leave in employeeperformance to withoutbeing fired)and the improvement be associatedwithincreasedcost of job loss.24 It is difficultto gauge the effectof these changes on productivity. of less easily They are probablybest thoughtof as visiblemanifestations quantifiedchanges in workers' behavior. Certainly,there is ample anecdotalevidencethatworkhabitsin theFord plantchangeddrastically followingthe introductionof the five-dollarday. Klann, a production foremanat the time, described the change in the company's labor strategysimply:"[They] called us in and said that since the workers were gettingtwice the wages, [themanagement]wanted twice as much work. On the assemblylines,we just simplyturnedup the speed of the lines" (Klann, n.d., p. 84). Harold Slausen (1914, p. 263), a journalist reviewingtheFord experience, concluded,"But as muchas themonotony of each man's workmightbe expectedto lead to discontenttheprospect of wages double those thatcould be obtainedin any otherfactoryfor the same work servesas a deterrentand positionsin the Ford factory are eagerlysoughtfor."Arnoldand Faurote(1915, p. 331) describedthe resultsof Ford's strategywhen theywrote,"The Ford high wage does away with all of this inertiaand livingforceresistance.The workingmen are absolutelydocile, and it is safe to say thatsince the last day of 1912, everysingle day has seen markedreductionsin the Ford shops labor costs." A difficulty with the effortelicitationefficiency wage explanationfor theproductivity increasewithintheFord plantis thatmanyof thekinds of malfeasanceFord soughtto controlwere probablyeasy to monitor. Absenteeismis only the most obvious example. The coming of the assemblyline must have made monitoringworkers'speed easier (Raff 1986, sec. 6). Increasedease of monitoringmightbe expected,on the efficiencywage theories,to lead to decreased ratherthan increased wages. On the other hand, it is apparent from Mathewson's (1931) classicworkthatin automobileproductiontherewas substantialscopeeven for the workers with routinizedjobs-to collude and restrict output.25 More important,the cost to Ford of any shirkingby workerswas characterof increasingsharply,given the increasinglyinterdependent 24 to quit,see,e.g.,Bondie foundto induceemployees On waysthecompany (n.d., P. 11). 25See Mathewson (1931);thepassageson pp. 21-22 and 125 deal explicitly withassemblylines,but thereare manyothercogentpassages-seep. 61 in particular. This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S82 RaffandSummers production.More intensiveuse of fixedand quasi-fixedfactorsthrough smoothcoordinationof work flows(or, more abstractly, throughdedicated,Model T-specificphysicaland humancapital)was the real source of theprofits.It is revealingin thisregardthat,in additionto influencing the workerthroughthe use of the assemblyline and sharplyincreasing wages, Ford also increased the relativenumberof supervisorsin his plant drasticallybetween 1913 and 1915 (Meyer 1981, p. 56). This suggeststhatthe increasedcost, and risk,of shirkingfollowingroutinization and the introductionof the assemblyline was a more important thantheautomaticmonitoring consideration thesemechanicalinnovations provided.26 The questionof cooperationraisedin theprecedingparagraphsbrings us finallyto what might be called "morale-based" efficiencywage theoriessuch as theone proposedbyAkerlof(1982). Morale explanations in general,and Akerlof'sgiftexchanges in particular,have received relativelylittleattentioncomparedto otherefficiency wage theories.But it is quite plausiblethatthe higherwages mighthave raisedmoraleand contributedto the Ford plant'sproductivity. The Ford shops were certainlyno workers'paradise in 1914. The companyproudlyclaimedthatit crowdedworkersand machinestogether extraordinarily tightlyto take advantageof everyavailableinch of space on the shop floor.It even filledthe air with work in progress.There was no particulardignityin work at the plant. Thus therewas ample scope forFord to raise morale.The changingtechnologyalso increased the importanceto Ford of "buyingthe peace" and avoidingsystematic soldiering and output restrictionor other collective action by his work force. The companycoupled wage increaseswith explicitconcernwith its workers'senseof dignity.Thereis evidenceto suggestthattheemployees were quite pleased withtheirnew lot. There were manyFord clubs and societies.Nevins(1954,p. 549) remarksthatworkerswore theirnumbered company ID badges with pride to dances and other social events.In mustnevertheless contemporary Detroit,theseotherwiseraw immigrants men of substance.The company have seemed,in theethnicshantytowns, even triedto help thembecome citizensand encouragedthemto vote. Other aspectsof the Ford programbesidesthewage increasecan also be seen as directedat potentialmoraleproblemsand theirconsequences. For characterinvestigations werenot theonlyactivityof theSociological Its Englishclasses,withtheirlessonsorientedself-consciously Department. toward "American" home life, a high school civics-stylepicture of and democracy,and, most striking,the Americanhistory,government, 26 On all this, and in particular on thesenseof riskas wellas cost,see Raff (1986,sec.9). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions Wages? Did HenryFordPayEfficiency S83 and labor relations,appear in generalsubjects of industrialefficiency exercise in formingworkers'attitudes retrospectas much an elaborate It as a programof language training." is also plausible that, in the contextof the costs of malfeasancebeing more easilyimposed by large thecompanymayhavebeen tacitlybargaining groupsthanby individuals, policies ratherthanjust respondingto with workersin its wage-setting function.Rent sharingwas going on in a contextin a fixed-reaction mattered.These which historyand beliefs(as distinctfrompreferences) which to some extentstand outsidethe established two considerations, wage theory,even of the mixed shirking-morale corpus of efficiency variety,are developedin detailin Raff(1986). On balance it seems fairto conclude thatFord was able, by offering the five-dollarday, to reduce the turnoveramong his workersand to fromthem. extractmuchmoreintensive,and generallyproductive,effort These developmentscomplementedthe revolutionin the production process,and so in work content,that Ford was bringingabout. They allowed him to realize thatrevolution'sfullcommercialvalue. V. Conclusions Henry Ford's five-dollarday arose at least in part out of concern about turnoverand poor worker morale and their consequences for cost productivity. Ford's wage surelyexceededhis workers'opportunity him The did increased wages and put in the positionof rationingjobs. and profits. productivity benefits yield substantial A naturalquestion raised by this studyis the extentto which other firmsemulatedFord. To the extentthattheydid, some evidenceforthe of Ford's actionsis provided.While it is efficiency wage interpretation obvious thatsudden doublingsof wages did not become commoneven afterFord's actions,thereis evidencethatFord's actionsdid affectwage concludes patterns.Rae (1965),in his historyof theautomobileindustry, that, as other firmseventuallyintroducedFord's technologies,they emulatedhis high-wagepolicies.By 1928,beforetheUnitedAutomobile Workershad become an importantfactorin the automobileindustry, (Rae wages were almost40% greaterthan in the restof manufacturing 1965,p. 127; see also Brissendon1929,pp. 96-97). In futureresearchit would be usefulto examinethewage-productivity nexus at otherfirmsas well. This would also permita judgmentabout the breadthof the relevanceof our findings.The Ford Motor Company as few companiesin the contemporary was dedicatedto manufacturing Americaneconomycan be. The overwhelming majorityof its staffwere 27See Marquis (1916, p. 911) and, for some glimpsesat materials,Roberts (1912a, 1912b)and the materialsfromThe Small Accession1544,Ford Archives, Dearborn,Michigan,quoted at lengthin Raff(1986). This content downloaded from 162.129.250.14 on Fri, 03 Apr 2015 18:46:24 UTC All use subject to JSTOR Terms and Conditions S84 RaffandSummers actuallyworkingon production.A pessimistwould conclude that the dramatictechnologicaldevelopmentsin theFord plantmakeit extremely atypical.An optimistwould say that,if one could findevidencehere, thereis real promisein so muchless routinizeda collectionof enterprises as the Americanmacroeconomytoday. References Abell, 0. J. "The Ford Plan for Employees' Betterment."Iron Age (January8, 1914),pp. 307-8. "The Making of Men, Motor Cars, and Profits."Iron Age (January9, 1915),pp. 33-41, 56. Akerlof,G. A. "Labor Contractsas Partial Gift Exchange." Quarterly JournalofEconomics97 (November1982): 543-69. Arnold,H. 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