White Paper Five Competitive Advantages of Cloud-based Integrated Construction Software Wondering where your profits have gone and why? The risks of non-integrated accounting, project and operational data in the construction industry. Using disparate accounting and project costing software is not uncommon in the Australian construction and civil sector. Smaller companies usually start out using a generic accounting system like MYOB, Xero or Quickbooks combined with manual spreadsheets for managing project costs, claims and forecasts. The larger companies often have a legacy accounting system in place along with a combination of spreadsheets and nonintegrated in-house or third-party project and operational systems. ABSTRACT Many construction businesses continue to use a number of disparate software systems designed for specific business functions. It’s a risky approach in a complex industry that demands integrated and accurate real-time data across the business. Managers need to know how their current projects are performing and how future projects will impact the company’s performance. Non-integrated accounting and project information is extremely cumbersome to manage and creates issues such as double entry, data accuracy, reconciliation challenges and significant delays in end of month project and financial reporting across the organisation. Considering the intensively competitive nature of the construction industry where businesses can tender with little to no margin, running software that fails to effectively help minimise project risk, maximise productivity and project profits, and manage cash flow can put companies at a serious competitive disadvantage. This is achieved by using an integrated information approach which brings together financials, projects, plant and equipment and payroll data in to one enterprise system, offering a timely, accurate and unified view of information that facilitates better decision making. Jobpac International Systems Pty Ltd, L1/201 Miller St, North Sydney, NSW 2060. Ph: +61 2 9492 4100. www.jobpac .com.au The challenges of ‘siloed information’. Any construction company, whether it’s a family owned subcontracting business or a billion dollar multinational wants to ensure that projects are profitable. This requires keeping projects on track with tight management and controls. Customer References “Because of the integration between accounts payable, accounts receivable and costing, we manage our liquidity and cash flow on a real time basis.” Rick Manias, CFO Planet Plumbing. Project Controls 1 Tight grip on work in progress (WIP) 2 Tight control and visibility of project costs 3 Accurate forecasts 4. Management of revenue and cash This is often extremely challenging when running disparate accounting, project and operational systems resulting in silos of information. For example, site staff working with a separate set of figures in spreadsheets, are likely reporting very different numbers/results to those that the accounts staff are seeing in the accounting system. This is generally due to site staff projecting an optimistic final forecast cost on their projects; consequently the ‘derived margin’ using the accounting standard of ‘percentage cost to complete’ will be overstated. This derived margin is often not reflected in the accounting system which is reporting actual revenue less costs. In this case, it’s impossible to reconcile the discrepancy without an in-depth review of the project, using contract valuation techniques. Worst case, it’s not until the project nears completion, that it becomes apparent to the management that due to understated forecasts during the duration of the project, a project loss may occur rather than a profit. To minimise this along with other risks, astute construction companies are throwing out disparate software systems and spreadsheets that don’t give them the operational and management information they need, when they need it, to run a successful contracting company. Delivering better business results through integration. Industry specific construction software that integrates business transactions, processes and workflows across the enterprise, and that is accessible to all staff on any device, at any time, provide five key competitive advantages to any construction business. “As soon as we enter data into Jobpac, it’s available for everyone to see. This means we’re all working with the same, up-to-theminute information - there’s no batch processing or scramble at end of month to pull reports together.” Robert Barron, CFO Wiley & Co. “The greatest benefit of Jobpac is that we’re not doing multiple entries of information. Previously we were entering information into two or three different spreadsheets. This saves us time and money.” Michael Roszka, Commercial Manager Abigroup (now Lend Lease). QLD. “The payback from implementing Jobpac was almost immediate. It has given us 100% visibility of project costs, better cash flow management and timely and reliable information. Jobpac has armed us to capitalise on opportunities and to support our growth strategy.” In fact, it is increasingly becoming a requirement in a tough, high risk and competitive industry that is encumbered with stringent reporting requirements. Jobpac International Systems Pty Ltd, L1/201 Miller St, North Sydney, NSW 2060. Ph: +61 2 9492 4100. www.jobpac .com.au Dean Willemsen, Director Prime Build Pty Ltd. The 5 key competitive advantages. 1. One record of the truth. A business will often evolve a non-integrated approach. It starts out with a generic accounting system, that is not designed to run a construction company. As the company grows and becomes more complex, other systems to support various business functions are acquired or managed in spreadsheets. For example, the payroll department may implement a standalone system. Site staff on one project may start using a complex set of formulaic spreadsheet templates to track and approve subcontractor claims and forecast costs. Another project manager may use his own set of spreadsheet templates. And it goes on across the company. By default, silos of information, in different formats are formed by business function and by project. Source documents are routed from department to department, office to site to office. And with no standard data validation processes in place, the accuracy of the data is questionable. This scenario is extremely difficult to manage. The CFO needs to bring all the information together, in its various formats to maintain financial control of the business and generate accurate timely reconciled reports and analysis, giving management visibility across the organisation. What Gartner Says ERP* improves business processes and the use of information across an organization by integrating functions such as finance, order management and purchasing into a set of interconnected modules. ERP applications automate and support a range of administrative and operational business processes across multiple industries, including line of business, customer-facing, administrative and the asset management aspects of an enterprise. Look for business benefits in four areas: 1. IT cost savings, 2. Business process efficiency, 3. As a business process platform for process standardization and 2. Reliable information and reports. 4. As a catalyst for business innovation. One of the big failings of multiple disparate systems is data integrity. With the source data being entered into multiple systems, by different people, errors and anomalies are par for the course. Most enterprises focus on the first two areas, because they are the easiest to quantify; however, the latter two areas often have the most significant impact on the enterprise. In stark comparison, a fully integrated system contains all project, operational and financial information across the organisation in one system – giving one record of the truth that is always accurate and up to date. Only then can the business have one hundred per cent confidence in the information to make the right business decisions in the right time. For example, an employee enters information into a standalone timesheet payroll system. That labour cost is then booked against a job in the project costing system by another person. And that same labour cost is then journalled into the accounting system. The same data has been entered into three systems, possibly by three different people. No wonder month end reconciliation is a tedious and time consuming exercise. The flow-on impacts of human error, nonvalidated data, missing paperwork and inefficient processes increases the likelihood that decisions are being made based on inaccurate information. Source: Jeff Woods Research Managing Vice President Gartner Inc. ERP Key Initiative Overview, 2010. * ERP is the acronym for Enterprise Resource Planning, a business management software being a suite of integrated applications - that a company can use to collect, store, manage and interpret data from many business activities. Jobpac International Systems Pty Ltd, L1/201 Miller St, North Sydney, NSW 2060. Ph: +61 2 9492 4100. www.jobpac .com.au 3. More accurate forecasting. Project forecasting is crucial for any construction business, with end of month project forecasting the norm. In the construction industry, every project manager wants his project to look good, and sometimes manipulation of, or understating the forecast final cost can occur. This incorrectly overstates the forecast final margin and can have dire consequences on the profitability of the project if the inaccuracy is not picked up. With a sophisticated integrated accounting and project costing solution there is no-where to hide as an understated forecast final cost becomes very evident when the forecast is validated during the end of period contract valuation review process. 4. Increased productivity. Legacy non-integrated systems rely on multiple entries of data with either manual or batch updates from one system to another occurring. Different parts of the business input almost identical data into different systems, as in the timesheet labour cost example, in different formats specific to the various systems being used. Conversely integrated systems require single time entry of data from the source document, guaranteeing no duplication of effort and one record of truth across the business. Staff can spend less time gathering data and more time analysing it. Additional features, such as on-line processing and authorisation of supplier invoices, allow the company to abandon traditional, unwieldy paper shuffling processes. There can also be significant savings on IT resources with a single integrated solution. There’s no longer a requirement to maintain multiple applications from multiple software vendors each with their own subscription costs and contracts, infrastructure requirements, support desks, software upgrades and annual support and maintenance costs. Instead the IT team can focus on delivering value-add to the business. 5. Efficient and standardised processes. Construction companies using non-integrated systems are less likely to be driven by efficient operational processes. There’s often an ad-hoc approach to decision-making, supported by information gathered on spreadsheets, passed by email and subject to little in the way of critical evaluation. In other words, decisions are made based on incomplete, out of date or erroneous data. Further the time it takes to reconcile accounting and project data and the time it takes to get accurate reports, handcuffs a company from making timely decisions. Jobpac - the most widely used construction management software. Jobpac is the most widely used specialised construction management software solution built for the Australian market. It is a complete web-enabled system that is delivered as software as a service. It is designed to give construction companies a project and business-wide integrated approach to managing projects, finances and complex business processes. In 2014, Jobpac was used to help manage and control more than $97 billion of project works in Australia. The implementation of an integrated solution demands companies adopt a new, more efficient way of working. Logical workflows operate across the company, where data is entered and authorised by business users of the data, with standards, validations and data security enforced and controlled. Processes, such as end of month contract forecasting and valuations that used to take weeks are now processed in hours or days. Jobpac International Systems develops, services and supports enterprise software for the construction industry to help run finances, operations and projects more profitably. Jobpac is designed to provide commercial, financial and management control to help companies sustain profitability and growth. www.jobpac.com.au +61 2 9492 4100 Jobpac International Systems Pty Ltd, L1/201 Miller St, North Sydney, NSW 2060. Ph: +61 2 9492 4100. www.jobpac .com.au
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