Global E-Service
This is a complete hardware, software, and
network solution designed to improve the
management, security, and productivity of
your Kawasaki-KCM Loader.
Global e-Service is the proprietary telematics system for Kawasaki-KCM
loaders. This system monitors all machine systems and collects operating
data and alerts, which are then transmitted to Equipment Managers,
Dealers and factory support staff at KCMA. This system allows for more
efficient management of fleets, control of maintenance schedules and
notification of alerts that can reduce downtime and operating costs.
Z7 TECHNOLOGY
The Z7 IntelliTech Operating System uses logic
and intelligence to sense and record operating
characteristics of the wheel loader. Our intuitive
system captures every aspect of working
conditions and operating demands. Global
e-Service accesses this information, interprets
it, and records it in a simple format that allows
you to access and manage your fleet. Whether
one wheel loader, or an entire fleet with multiple
locations — you can now quickly and easily
access this information allowing you to make
informed decisions, plan of action, and analysis
of your wheel loader production.
Global E-Service
AT YOUR SERVICE
Through our long term commitment to maintaining a leadership
position in technology, service and support, KCM supports an
extensive network of independent local Dealers focused on
providing you with knowledgeable and experienced service and
support. KCM Dealers will work with you to develop a Predictive
Maintenance Program, customized Maintenance & Repair
Program, Extended Warranty Coverage, and provide 24-Hour
parts availability to keep your wheel loaders up and running at
their peak performance.
• Remote troubleshooting will save service call time
• Service personnel will spend less time searching for equipment
to service
• Schedule Preventative Maintenance
• Set Multiple Alert Recipients, local, regional, international
• Receive timely service notices from Dealers
• Monitor Weather Conditions for multiple sites
• Provides complete maintenance history to aid in resale value
• Used equipment value increases due to higher maintenance protocol
• Equipment damage will decrease through out-of-parameter maintenance alerts
SAFETY
The safety benefits are well documented, and with use continue to provide job site
managers, equipment managers, and owners with valuable data assisting in creating a
safe and productive working environment.
We are seeing savings in insurance premiums based on safe practices monitored through
telematics. Company Safety programs are increasingly incorporating telematics as part of
their routine safety program.
• Monitor unsafe operator practices • Accident documentation
•T
he location monitoring feature of Global e-Service automatically notifies assigned
personnel of equipment movement outside of the current location.
• Minimize unauthorized use of equipment •Enforce traffic management plans
ASSET MANAGEMENT
Theft Prevention
• Improved equipment tracking will reduce theft • Alarms can limit unauthorized movement
with the Location Monitoring feature
• Improved location information will permit quicker recovery of stolen equipment
Improved Inventory Control
• Time involved in physical inventory searches and audits will decrease
• Equipment Utilization will be increased through equipment site management
WHEEL LOADER PRODUCTIVITY — AT A GLANCE
Customize your dashboard by creating widgets, view, and reports based on the information
you need, when you need it. Available in US and Metric measurements, and several
languages, reports can be customized for local, regional, national, and international levels.
Customize your dashboard with widgets
Utilization
From E-Mail notices to website reports,
utilizing information uploaded to Global
e-Service real-time and as a daily recap,
it is easy to analyze data at a glance.
•S
tart/Stop Data Log: Records first
engine start of the day and last
shutdown of the day
ff-Hours Usage: Engine is started
•O
during off-hours
•Q
uickly Assess Alarms and Fault
Warnings to reduce downtime
•M
onitor Operator Behavior
• Fuel Consumption — Cost
• Power vs. Normal Mode Operation
• CO2 Emmission Reading
Global E-Service
GLOBAL E-SERVICE COMMUNICATION
Kawasaki-KCM Z7 Wheel Loaders use two types of technology to report information gathered through the
IntelliTech system. In most locations the GSM (Cellular) Service, will provide proper service. However, in
extreme remote locations the GPS (Satellite) Service will be required. Both of these services are available on
Z7 all models.
Two Configurations — Same Service
GSM (Cellular) Service is offered as a 4 year service
Standard on the 80Z7 — 115Z7
Available on the 60Z7 — 70Z7
GPS (Satellite) Service is offered as a 2 year service
Available on the 60Z7 — 70Z7
Available as an upgrade on the 80Z7 — 115Z7
Realtime Reporting
Once data is relayed to Global e-Service there are several ways
to retrieve this information. A variety of reports are easily
downloaded to Excel, or stored on the Global e-Service
web site for access 24/7. Reports and Urgent Alarm
Notifications can be sent to e-mail addresses on site,
regionally, nationally, or internationally, allowing
personnel in different locations, and in different
positions within an organization to be
notified at once.
Immediate Notification via E-Mail:
• Maintenance Notification — 50
Hours prior to scheduled
maintenance
• Machine Movement — Location Monitoring
24-Hour Activity
transmitted once a day:
• Location
• Travel Distance
• Hours
• Fuel Consumption
• Idle Time
• Alarms
ONE FOCUS. COMPLETE SOLUTIONS.
2140 Barrett Park Drive
Suite 101
Kennesaw, Georgia 30144
770-499-7000
WWW.KAWASAKILOADERS.COM