You’re invited! RSVP TODAY! Date Friday, June 5, 2015 Time 9 a.m. to 12 p.m. Cost FREE! Location Aurora Town Hall Holland Room 100 John West Way, Aurora RSVP Please RSVP by: Tuesday, June 2 to Jim Kyle at 905-727-3123, ext. 4345 or [email protected] Pan Am Games Tourism Ambassador Training offered for stakeholders in Aurora, King and Newmarket! What is the Tourism Ambassador Training? More than 250,000 visitors are expected to travel to the Greater Toronto Area to watch Pan Am/Parapan Am events ranging from baseball, weightlifting, and boxing to equestrian events, golf, badminton, table tennis, judo, bocce and water polo. Central Counties Tourism Board has partnered with the School of Hospitality, Recreation & Tourism at the Humber Institute of Technology & Advanced Learning to launch The Central Counties’ Tourism Ambassador Program (TAP). The goal of the Central Counties-Humber TAP is to provide local stakeholders in the host destinations and surrounding communities with an overview of what Pan Am/Parapan Am-related activities are taking place in each of the central regions. It is also provides a Service Excellence Strategy to ensure that local service providers make the most of each and every visitor interaction. Who should attend? Participants can be anyone who will be in direct contact with visitors who are coming into the region in advance of and/or during the Pan Am/Parapan Am Games. This includes those involved with local tourism, business owners, hotel and restaurant employees, municipal employees, people who work at local attractions or for sports organizations, transportation providers etc. The ultimate goal is to create a lasting SERVICE LEGACY and build a large cohort of new, loyal and repeat visitors! Ensuring that every visitor feels welcome and leaves the region with positive and lasting memories! If you are interested in attending, please call 905-727-3123 ext. 4345 for more information.