Brussels, 2 June 2015 E-Leadership Skills Education and Training and Policy Initiatives in the EU28 Service contract for the European Commission Werner B. Korte, Karsten Gareis, Tobias Hüsing, Eriona Dashja, Tobias Stabenow, Philipp Markus empirica GmbH Internal Market, Industry, Entrepreneurship and SMEs POLICIES & INITIATIVES Explicit policies on e-Leadership ICT Skills Action Plan (last revised in 2014) , Ireland Explicit policies on e-Leadership Strategy for the Digital Agenda , Italy / Lombardy Explicit policies on e-Leadership Scotland's Digital Future, U.K. e-Leadership excellence schemes Software Campus, Germany Towards a Digital Economy Importance of Policy Initiatives on e-Skills E-Leadership Policy Activity Importance of Policy Initiatives on e-Leadership Skills 8 Country Reports for EU28 Countries www.leadership2015.eu/documents 9 EDUCATION & TRAINING e-Leadership HEI Training Programmes 591 Initially selected programmes with a propensity to e-Leadership 291 Professionally oriented programmes & aimed at SMEs or entrepreneurs 591 56 e-Leadership Potential candidates programmes Aimed at experienced professionals with high levels of both IT and business learning outcomes. Already expect a high level of IT skills and significant business experience. 48 long programmes 8 short programmes 291 56 48 8 11 E-Leadership MOOCs – global landscape Global data (desk research) All information at face value None with exact definition and target group fit 91 with proximity to e-leadership Business / e-business and management related MOOCS 11 Digital transformation and innovation related MOOCS 6 41 8 IT management / MIS related MOOCS Start-up / entrepreneurship related MOOCS 19 6 Strategy and leadership related MOOCS Technical or technology related MOOCS 12 e-Leadership requirements of SMEs – Results from interviews and survey 13 e-Leadership: tech + business + strategic leadership Strategy 5% IS and 17% Business Strategy Alignment Tech Trend Monitoring IS Governance Risk Management Innovation / Transformation 10% Needs Identification 14% Architecture Design Innovating Business 5% Plan Development Managing Project / 12% portfolio management Product/Ser vice Planning Relationship management 19% 5% Inf. Security Strategy Development Change Management ICT Quality Strategy Development Add: • Solution Deployment 26% • Component 19% integration • Digital 17% marketing Applica40% tion • Application development Design 17% • Channel Management 12% Systems Enginee- 29% • Product Service ring Planning 10% • Forecast Development 7% Process improve • Sales 5% ment 5% Inform. Management 5% security management SME Research – How do SMEs obtain advanced e-skills? Source of e-Leadership skills Education / training need Founders / core team • Often bring strong ICT / business skills into company H&E Ed (long) + work experience Learning • • • • Informal learning, figuring out, on the job Employee time is dedicated to (self-)learning Short, ad-hoc trainings, often internal Learning from vendors /consultants Shorter trainings & some H&E Ed Hiring Deep (e-leadership) skills as hiring requirement Buying • Consultants • Vendors • H&E Ed (long) + work experience Shorter trainings & HEEd (long) 15 Importance of different sources for high growth SMEs 80% Ongoing survey, high growth SMEs & start-ups, so far 84 responses (Bias: Denmark) Question: ”Sources of learning and talent development for leaders and key staff in the areas of -Advanced IT skills- -Advanced business management skills- -Advanced business functional / line of business skills- -Strategic and leadership skills” - % “Important” 37% 37% 46% 46% 40% 30% 56% 58% 54% 40% 58% 50% 67% 60% 68% 70% 12% 10% 18% 20% 0% 16 Design education programme / course Identify requirements Target : SMEs offering ICT-enabled services SMEs offering other non-ICT related services DIFFERENT EDUCATION PROGRAMMES / COURSES Title Content Etc. Title Content Etc. DIFFERENT REQUIREMENTS Requirement for e-leadership: Leaning more towards ICT • Cloud computing; VMWARE; Virtualization • Big data/data analytics; Python, Django, Hadoop; image processing; SQL • Mobile apps development; usability design; java, javascript, interaction design • Social media • Security skills • Web development, flash development; PHP • ERP system • IT architecture, platform architecture • Knowledge of complex business systems Leaning more towards business & market • Business Development • Business analytics skills • Process optimisation • Project management • Agile methodology • Organisational change • Partnership establishment • Financial skills • Market analysis • Strategic marketing , marketing skills • Customer relations • Sales Leaning more towards strategy, personal and interpersonal competences • Foreseeing, forecasting future needs for information • Business savvy, understand customer's needs and business , transform this request to solution • Approach people, being a good communicator • Creativity • Independent learner • Team leading • Cultures, internationalization Education programme / course for eleadership: (description format) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. Institution Title Responding to which requirements Format (incl. formats like video lecture, webinar, MOOCs) Start Costs Partners Duration Number of participants / target, actual Feedback process Credits Embeddedness into existing degree programmes Certificate Participant profile at entry Participant aspired roles Modules / classes / sessions (format / to be agreed - e.g. names as offered in syllabus) Learning outcomes Mapping to generic e-Leadership learning outcomes, e-Leadership skills/competences, e-Leadership component e-CF e-skills Provide Demonstration DEMONSTRATIONS Demonstration Programme / course xxx Demonstration Programme / course 1 Demonstration: • Aarhus University (DK): • Partner management/ virtual business networks • Social Media Strategy • Strategic Business Analytics • Planning/Managing for Growth • Antwerp: School of Management (BE) • MITGA • Masterclass IT leadership etc. • MEITA • Platform • New Bulgarian University (BG): • Strategy Development for ICT Intensive Organizations • Cyber Security And Resilient Business • IT Marketing • Cloud Technology • TSP Executive Strategy • Leading a Development Team • Henley Business School (UK): • e-Leadership Skills: New Technology and Business Architecture • IE Business School (ES): • Digital Innovation: A Strategic View of IT and Innovation for SMEs • Program in management of Digital Innovation and IT Governance The e-leadership journey Coaching, Consulting and Co-creation of knowledge SME / entrepreneur is in need of Education institution activity / offer Direction Prioritisation Strategy Skills and Competences Strategy Dev’mt for e.g. ICT intens. e-Leadership Org e.g. Planning for growth Digital Innovation and IT Governance e.g. Social Media Strategy Expertise, mastery MITGA MEITA M.Sc. e.g. Cyber Security Education e.g. Cloud technology Training How-to’s, techniques, specific & ad hoc How-To’s Skills: New Technology and Business Architecture Needs assessment Familiarisation Case studies & understanding Trends and generalisations Knowledge base teaching Eye opening Prospecting teaching Awareness e.g. Digital Innovation: a strategic view for SMEs teaching Vision Hypothesizing and theory building E-leadership course demonstration • Aarhus University (DK): • Partner management/ virtual business networks • Social Media Marketing • Business Analytics • Planning/Managing for Growth • Antwerp: School of Management (BE) • MITGA • Masterclass IT leadership etc. • MEITA • Platform • New Bulgarian University (BG): • Strategy Development for ICT Intensive Organizations • Cyber Security And Resilient Business • IT Marketing • Cloud Technology • TSP Executive Strategy • Leading a Development Team • Henley Business School (UK): • Leading your company to high performance growth • IE Business School (ES): • Digital Innovation: A Strategic View of IT and Innovation for SMEs • Program in management of Digital Innovation and IT Governance 19 E-leadership „boomerang“ E-Learning courses, MOOCs Higher & Executive Education full e-Leadership programmes HE, public or MSP entrepreneurship support E-Leadership fit * Scalability H&EE short courses Learning material supporting structured self learning Learning material supporting structured self learning Inclusion of entrepreneurship training into initial Higher Education Industry / professional body training courses Training courses on e-leadership related topics targeted to SMEs or startups Professional / managerial certification courses Professional / managerial Entrepreneurship HE, public or MSP Support to informal on-the-job learning certification courses training in initial HE entrepreneurship support H&EE full e-Leadership programmes Coaching and consulting E-Learning courses, MOOCs Support to informal on-theProduct specific vendor seminars, webinars, job learning Venture Capital, investor product training Product specific vendor seminars, webinars, product training Coaching and consulting Venture Capital, investor Higher & Executive Education short courses SME or Start-Up fitness 20 E-Leadership Skills Education and Training and Policy Initiatives in the EU28 THANK YOU FEEDBACK FORM: PLEASE COMPLETE …! 22 e-Leadership Education Landscape Higher & Executive Education institutions Insufficient supply from HE side? – Universities concentrate on initial education in most countries – Professional education at academic level is relegated to business schools – Executive education is too expensive – and not seen as the natural choice of small or young enterprises – Exceptions exist: • modular offers e.g. at it-vest in Denmark, and • newly developed programmes by partners NBU, Aarhus University, Henley Business School, IE Business School and Antwerp Management School. Opportunities for Higher Education to be explored! 23 e-Leadership Education Landscape Higher & Executive Education institutions None found to fulfil all e-leadership criteria: – Combination of high level IT, business and leadership skills – Start-up or SME focussed – Targeting innovation or transformation – For experienced professionals and managers, not career start MOOCs contribute to e-leadership skills Good range of offers for mainstream and technical topcis English language clearly dominates, some also in Spanish Opportunities for HE and other MOOC players yet to be fully explored! 24
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