Your Guide to Selling Your Home SPOKANE’S TOP SELLING REAL ESTATE GROUP 7 YEARS IN A ROW! www.LegacyGroupSpokane.com 509-922-7355 1015 N Calispel Ste. A Spokane, WA 99201 Fax: (509) 340-9491 Our Team John Graham Claudia Restrepo Seth Maefsky, ASR CEO Owner Owner Michael Kiter Steve Hagen, CRS,GRI, SRS Chris Gross Dalene Kersey Megan Reynolds Nick Harkness Sarah Webb Sarah Hoiland Sarah Darcy Teri Riddle Donnie Wilkins Charlie Miller Whitney Schumacher Marcos Morales Sally Olsen Office Staff Jenny Kiter Transaction Coordinator Darlene Mellies Listing Coordinator Susan Beardslee Marketing Coordinator Catherine Nelson Inside Sales Agent The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Our Guarantee to You I t is our commitment to provide you with the best customer service in the real estate industry today. We focus attention on listening and carefully identifying your needs and concerns. We then handle all of the details of your transaction while keeping you informed in each step of the process. This is what makes for a strong, mutually beneficial relationship. In 2014 The Legacy Group helped our clients buy and sell 350 homes for a total of $57 million! We are not in the business of selling homes -we are in the business of building relationships. We look forward to getting to know you and serving you. Thank you for considering the Legacy Group! As your Listing Specialists, we at The Legacy Group will: Help you to understand the current market conditions Create a Comparative Market Analysis for your house Assist you in setting a marketable price Explain how to prepare your house for sale Market your house with the most effective tools available Qualify buyers for your house and review contract offers Work toward a satisfying and efficient closing for all concerned The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Easy Exit Listing Agreement W hat is your biggest fear when you list your home with a real estate agent? You might worry about being locked into a lengthy listing agreement with a less than competent real estate agent, costing you valuable time and your home valuable exposure on the market. Well, worry no more! The Legacy Group takes the risk and the fear out of listing your home with a real estate agent. How? By offering you our Easy Exit Listing Agreement. When you list your home with The Legacy Group’s Easy Exit Listing Agreement you can cancel your listing at any time! No hassles. It's simply that easy. You can cancel your listing any time with 24 hours written notice. You can relax knowing you won't be locked into a lengthy contract. You can be assured a continued high level of service throughout the entire time of your listing with us. T he Legacy Group believes you should get the best real estate service. If you are unhappy with the service you receive, you should have the power to fire your agent. It takes a strong belief in the quality of one's service to make this kind of stand, but we never settle for less than the highest professional standards from ourselves and our staff. We’re confident you will be happy with our service and results. That's the simple truth. The Legacy Group always stands behind our service. Don’t get locked in when selling your house. Call today and set your mind at ease! The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Why The Legacy Group? Flexible commissions, easy cancellation and “No Pressure” presentations of offers… to name just a few reasons! P ut more money in your pocket with our Flexible Commissions. Most Brokers will charge you the same fee no matter how your home sells… even if you find the buyer. With The Legacy Group you have complete flexibility. What if you, the owner, procure a buyer and there is no other agent involved? You pay The Legacy Group nothing. Total Commission is 0%. If you would like The Legacy Group Listing Specialist to write the contract and process it through escrow, you merely pay a Total Commission of 1%. If your property sells to a buyer procured through the MLS or The Legacy Group marketing. and another agent represents the buyer -- the buyer’s agent’s commission is 3% and The Legacy Group Listing Specialist’s commission is 3%. Total Commission is 6%. Y ou can withdraw your listing with The Legacy Group at any time according to our Easy Exit Listing Agreement. Simply provide us with 24-hour written notice, and the cancellation becomes effective immediately; however, allow five business days to have the sign removed and the listing withdrawn from the Multiple Listing Service. O ur “No Pressure” Presentations of Offers: You authorize your Listing Specialist to receive all offers, which they will then present to you. This means there’s no pressure coming from the agent representing the potential buyer. Just a calm conversation between you and your trusted Legacy Group Listing Specialist. The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 A Tale of Three Markets The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Is Your Price on Target? W ith our expertise, experience and knowledge of the market, we can help you hit the bullseye... ACTIVITY PRICE Offers! Offers! Offers! Price is on target Showings and no offers 3% - 6% off Drive ups and low showings 6% - 12% off Drive ups only 12% off The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Knowing the Market And keeping you informed... T he Total Market Overview or TMO Report, is an exclusive tool for agents of Keller Williams. Updated every week, this report provides information, broken down into price ranges about Active Listings, Pending Ratios, List to Sales Price Ratios, Average Days on Market and much more. The market graphs are produced twice a month, providing long term information about the market to show where the it has been and hopefully predict where it is going. Our agents at The Legacy Group have a total of 46 reports per month at their fingertips -ready to help you sell your house as quickly as possible for the best price. These are the tools of experts. The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 The Power of the Internet Did you know…? 92% of buyers turn to the Internet before contacting a REALTOR® or driving around to search for homes. And of those buyers… 82% viewed homes with their agent that they first saw online. The Legacy Group will make sure you’re seen by those buyers! Actually, we can’t even begin to list all the sites we use. There are a lot of them! So your home will be seen online, 24/7, everywhere. The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 The Legacy Group Website The Legacy Group’s state-of-the-art website will feature your property and capture prospective buyers. We offer valuable tips for buyers and information they need so they start their search with us and see your property first! Take a look for yourself at www.LegacyGroupSpokane.com The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Virtual Tours E very home listed with The Legacy Group has an individualized Virtual Tour. People have busy schedules and looking at homes is often done first on evenings and weekends online. By providing 24-hour viewing to not only the outside, but the inside of your house, The Legacy Group allows both local and out-of-state buyers to view your property quickly and conveniently. This allows qualified buyers the opportunity to put in an offer on your home faster and also limits your showings to those that are truly interested. 40% more views occur when there is a Virtual Tour! The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Luxury Homes: Excellence and Expertise T he Legacy Group is a member of Keller Williams Luxury Homes International -- an exclusive, elite and sophisticated group of real estate consultants from all over the world who work together to sell properties in the upper-tier home market. In order to become a member, The Legacy Group was required to demonstrate that we have the highest level of expertise and a proven track record of success with the top 10% of real estate in our market. Seth Maefsky 509-879-6732 View My Profile Featured Luxury Agent As members, we have unparalleled connections and marketing resources to assist us in serving you -- and in ensuring that your luxury property is seen by qualified buyers on an international scale. The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Multiple Listing Service A ll real estate agents that are members of our local REALTOR® Association can enter listings into the MLS but most only submit the minimum required information. All of our listings are submitted in their entirety with a written description of the property, photos, virtual tour, disclosure paperwork, and driving directions. This is the first place that agents with qualified buyers look for properties. It is our goal to make sure that they find yours and are enticed to show their clients. Complete listings bring the best Results! The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Yard Signs O ur unique signage is designed to encourage interested buyers to call. This sign will promote your property 24 hours a day, 7 days a week. The 922–7355 phone number is a direct line to The Legacy Group and our agents, and we answer our phones 7 days a week from 9:00 am to 8:00 pm. If a prospective buyer calls about your house, one of our team members will be available to answer their questions and show them your property. If that possible buyer chooses to call the 800 number printed on our property flyers, they will begin with recorded information and will then be directed to one of our agents to have a conversation with a real person who knows about your house and the neighborhood. The bottom line? We capture more buyers in more ways than anyone else in town! The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 W Full Color Flyers hether they’re at your house for a full showing or just driving by -- prospective buyers will leave with information that will not only help them remember the look of your house but its features as well. Our professional photography will showcase your house and allow those just driving by a view of what they missed inside. Our flyers have a clear call to action in three ways: your Listing Specialist’s phone number, the Legacy Group office number or the 800 number with recorded information. If a buyer calls any of those three numbers (depending on their comfort level) we will either talk with them or have their number so we can call them back. They’ll see your home at its best with our professional flyers! The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Meticulous Attention to the Details... Professional Photography We put your property in the best light possible -- literally! With our professional photography services (at no extra cost to you), potential buyers will see the most desirable qualities of your house put front and center. Then we use those photos everywhere: on our color flyers, in our virtual tours, on the Multiple Listing Service and marketed out into the internet at large on Zillow, Trulia, realtor.com and many other sites. Home Staging We have partnered with the best home stager in the Spokane area. Having your home staged can result in it selling in substantially less time and for closer to your asking price. Our home stager will develop a plan of action for getting your home showroom-ready and talk with you about pricing options. Because of its powerful return on investment, we strongly recommend staging your home to sell in any market. Showing Feedback After each showing of your house an email requesting feedback is automatically sent to the agent who brought the potential buyers -- within 15 minutes! The house and their buyers’ reactions are fresh in their minds, and we’re able to get that information to you. This feedback is very important in determining what adjustments need to be made throughout the listing period. The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 What Our Clients Say About Us “ You listened to what we wanted, walked us through the whole process, respected our needs, calmed our fears and kept us excited! The exceptional service provided by your team at The Legacy Group certainly should be commended! -- Kevin and Mary I was very pleased with the service. All the people I worked with were friendly, personable “ and most helpful. -- Wendie “ It was great doing business with Steve! I wish I had more houses to sell! -- Bryan My experience working with Seth and The Legacy Group was outstanding! The individual “ attention and advocacy displayed by both Seth and his group went far and above what was necessary. Seth ensured that my family’s needs and future was his number one priority and was able to help us meet our goals. -- Melissa We would like to thank you for all your assistance during our home-selling. It was reassuring “ to us to know you were there to answer questions, calm our fears and listen to our stress! -- Dale and Karen Wanted to thank you for everything during the sale and purchase of my homes. You were “ wonderful! -- Caroline Thanks so much for all your hard work and “ dedication to us. You are definitely great at what you do and we appreciate your knowledge, determination and professionalism. -- Brian and Lacey The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Preferred Vendors How can a renovation loan help you sell your home? After Before HOMESTYLE RENOVATION LOAN What is a renovation loan and how does it work? What, Why, How Renovation financing allows someone to purchase your home if it’s in less than ideal condition or great condition but a person wants to put their personal touch on it: cabinets, granite, flooring, an addition, etc. They can make the improvements immediately after closing and there is no minimum renovation amount. Who Can Benefit Homebuyers can purchase your home in any condition “as-is” and begin their renovation immediately after closing. The loan closes and funds prior to any work beginning. There are no restrictions on the type of improvements that can be made, however all improvements must be fixed to the property and add value. Luxury items are permitted: new pool, deck-pavers…Vision! Common Misconceptions “Renovation loans are hard to do and complicated.“ Not true! It all comes down to the people that are involved in the process. We have a designated renovation team that will help sell your home quickly. A renovation loan should take no more than 30 days to close. The Legacy Group and Movement Mortgage look forward to helping you sell your home! The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Preferred Vendors The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Preferred Vendors Lender Robin Malsbury 208-660-3190 Home Inspection Keith Robertson 509-720-7813 www.pillartopost.com Home Security Ben McGuire 509-202-3234 The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201 Preferred Vendors Closing Attorney Steve Gustafson 509-456-0400 Insurance Agent Scott Jensen 509-228-9125 www.countryfinancial.com The COUNTRY Financial® group and COUNTRY Financial® representative Scott Jensen are not affiliated with The Legacy Group. In no event shall this advertisement or any reference made by one party to the other be construed as an approval, guarantee, representation or endorsement of the other party’s products or services. Cable Services Anthony Leavitt 509-464-3474 The Legacy Group • 509-922-7355 • 1015 N. Calispel, Ste. A • Spokane, WA 99201
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