Medical Staff Newsletter Medical Staff Contacts: Ashley McClellan, FACHE Chief Executive Officer 972.420.1549 [email protected] Mary Jo Sexton-Tosh, MSA Director, Medical Staff Services 972.420.1586 [email protected] Lora Jean Enty Director, Physician Relations 214.236.8614 [email protected] Stephanie Samuel Medical Staff Manager 972.420.1557 [email protected] Christine Bianco, CPCS Medical Staff Coordinator 972.420.1507 [email protected] Inside Medical Staff Leadership ................ page 2 Crimson.............................................. page 2 Anticoagulation Consults ............... page 2 Alpha Jalloh Recognized................... page 2 Magnet Recognition........................ page 3 Tele-Psychiatry................................. page 3 Q1 2015 HCA NORTH TEXAS WELCOMES CARENOW I am pleased to announce that HCA has acquired Dallas-based CareNow. CareNow will become part of HCA Physician Services Group, adding an exceptional network of 24 clinics and 130 physicians in the HCA North Texas Division to complement our hospital, emergency and urgent care services. Founded in 1993, CareNow is a well-respected brand and a high-quality provider in the DFW market that has grown to become one of the largest independent providers of urgent care, family practice, and occupational health in the United States. In 2013, the clinics served approximately nine percent of the Dallas-Fort Worth population. This transaction will substantially strengthen HCA North Texas’ primary and urgent care base, and will help provide a seamless continuum of care for our patients. It represents two trusted providers coming together to deliver the quality health care services our community needs, when and where they need them. Together HCA and CareNow will be able to offer patients the expertise of a proven network of primary and urgent care centers combined with the broader resources of a large hospital system when a higher level of care is required. I know you will join me in welcoming CareNow to the HCA North Texas family. Sincerely, Erol Akdamar, President HCA North Texas Division Flu Documentation.......................... page 3 2014 Accomplishments................... page 4 2015 Goals......................................... page 6 Clinical Documentation Tip............. page 7 Upcoming Events............................. page 7 Staff Calendars.................................. page 8 Connect with us: Our Mission: Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high quality, cost effective healthcare in the communities we serve. w w w.lewisvillemedical.com 2015 Medical Staff Leadership Crimson is Here! Chief of Staff Shirley Williams, MD Chief of Staff Elect Carl Menckhoff, MD Secretary Debra Naylor, MD Crimson is a data reporting tool created by the Advisory Board Company that is in use at hundreds of HCA facilities around the country. It is now being implemented at all North Texas HCA division locations. Anesthesia Chair Rishi Taneja, MD CV Chair Raul Santos, MD Credentials Chair Debra Naylor, MD Critical Care Chair Adekunle Adekola, MD ED Chair James Doyle, MD Hospitalist Chair Babar Zuberi, MD Medicine Chair Farrah Paracha, MD NICU Chair Maheshwar Thummala, MD OB/GYN Chair Thomas Fliedner, MD PAC Chair Stewart Coffman, MD Pathology Chair Michael Hew, MD Pediatric Chair Jason Buttles, MD Radiology Chair Joseph Chan, MD Surgery Chair Mathis Adams, MD Crimson provides for data transparency and physician led performance improvement by allowing physicians to view their performance in patient care compared to their peers for like cases. Crimson reports are not publicly reported, but it does allow physicians to access the same types of information that are being reported publicly by quality rating providers such as CMS, Leapfrog and U.S. News. As this year progresses, you will see more about Crimson in your Departmental meetings and at the Crimson signon events that we will begin having once a month starting in February. If you are interested in learning more about Crimson or logging in for the first time, please feel free to contact either Steve Adams at ext. 1555 or Holli Thornhill at ext. 7533. Medical Staff recognizes Alpha Jalloh Members of our Medical Staff recently came together to recognize Alpha Jalloh, Sous Chef in MCL’s Food and Nutrition Services. Alpha takes exceptional care of our physicians daily in the physician lounge. Dr. Shirley Williams (pictured with Alpha) and Dr. Farrah Paracha presented Alpha with a token of appreciate from their fellow physicians. Anticoagulation Consults The Clinical Pharmacy Department now provides anticoagulation consults on a requested basis. An order for “Coumadin Rx to Dose” may be entered into CPOE ePOM, which will prompt a clinical pharmacist consult. The clinical pharmacist will review the patient’s medical history, indications for anticoagulation and concurrent medications. The pharmacist will dose and monitor the patient based on the Medical Staff-approved nomograms, policies and protocols. The pharmacist will enter progress notes into the medical record and will communicate with the medical team regarding any issues that arise. We look forward to providing this additional service to our medical staff and improving the quality of care our patients receive! 2 Magnet Recognition Program Magnet is considered the highest honor bestowed on hospitals to recognize the quality of nursing care. It is outcomes-based and the standards are high – only 7% of U.S. hospitals (402) are Magnet designated. There are proportionally more Magnet hospitals in Texas (34) and more in Dallas/Fort Worth than other Texas cities. When MCL began this journey 3-4 years ago, there were less than 10 in Dallas Fort-Worth, there are now 16. It is a point of differentiation in a highly competitive market. 3-Pronged Goals of Magnet Recognition 1.Identify excellence in the delivery of nursing services to patients 2.Promote a professional practice environment that supports quality care 3.Provide a mechanism for the dissemination of “best practices” in nursing services 35 years of research demonstrates that being a Magnet hospital makes a difference. The standards are evidence-based and walk the organization through a roadmap to success that improves engagement, clinical outcomes, and patient experience. We are excited to be on the journey to Magnet and know that this designation will allow us to continue to provide Excellence Always! Tele-Psychiatry Green Oaks Hospital (GOH) is contracted with MCL to provide behavioral health and psychiatric consultation services utilizing MCL’s telemedicine equipment. The utilization of the telemedicine equipment allows for a psychiatrist to interface directly with patients and hospital staff to complete behavioral health assessments or psychiatric consultation and it may decrease the time a patient would otherwise have to wait to see a Psychiatrist. In some (but not all) cases, it may avoid the necessity to transfer patients to another facility or expedite the discharge. One of the greatest benefits to our behavioral health patients is that this service may be utilized at any point in the patient’s stay, rather than having to wait until the patient is medically stable for discharge. For example, patients may benefit from early directed treatment with psychiatric medications that could potentially impact the patient’s length of stay and discharge disposition. The telemedicine consultation will be performed using FDA-approved video conferencing equipment controlled by a licensed Psychiatrist that has privileges at MCL. Patients that have received Tele-Psychiatry assessments similar to this often report very satisfactory experiences, and appreciate the ability to see a licensed Psychiatrist timely. The Psychiatrist also feels confident and able to deliver the same level of services utilizing the equipment compared to an in-person consultation. During the consultation, a representative of the facility’s clinical staff (typically the nurse) will be present at all times. Details regarding the Tele-Psychiatry process have been sent to all medical staff via fax/email. If you have not received this information, please contact the Medical Staff office. Flu Documentation Employee Health and Medical Staff Services are requesting physicians turn in their flu vaccine documentation if they haven’t already done so. Documentation can be faxed to Gina Harrison at 972.420.1805. 3 2014 Accomplishments We enjoyed great success in 2014 thanks to your leadership and support, and look forward to continuing the momentum striving for “Excellence Always” in 2015. In this newsletter you will find details on both our accomplishments and 2015 goals (see pg 6). Thank you for your service and dedication to Medical Center of Lewisville. Service Excellence Physician Satisfaction: Employee Satisfaction: Top 10 in HCA for the 4th consecutive year Clinical Quality Sepsis: Reduced Sepsis mortality from 34% to 11% (79 lives saved) Mortality: Reduced mortality rate to below HCA Division and National Average (0.83 to 0.39; Goal= 0.79) Falls:1.46 YTD on a goal of 2.13 Core Measures: Significantly improved core measure performance over 2013 Accreditations/Designations: • Magnet Application accepted • Trauma IV • Texas Hospital Quality Silver Award • College of American Pathology (CAP) • Joint Commission Top Performer • Joint Commission Reaccreditations: - Facility Overall - Total Hip - Total Knee - Inpatient Diabetes - Inpatient Stroke 4 Earnings Outperformance Cardiovascular: • Opened new, dedicated CVCU • Introduced EP procedures and Cardiac MRI • Maintained significant Cath and CABG volumes Surgical Services: • Significantly exceeded budgeted surgical volumes • Acquired and installed DaVinci Robot (OR2D2) • Invested additional capital into our ORs Women’s & Children’s: • Exceeded Budgeted Deliveries and NICU Days • Ramped up Dr. Grubbs, Dr. Thomas and Dr. Banks • Identified 2015 OB-GYN Primary Care: • Recruited full-time physician for Senior Health Clinic • Initiated Primary Care Council Meetings • Stabilized new Adult Hospitalists Physicians • Recruited and opened Questcare Medical Clinic • Identified 2015 FP • HCA acquired CareNow (24 urgent care centers; 130 employed primary care physicians) Oncology Services: • Opened Solis Women’s Imaging Center • Two oncology groups signed leases to move to campus • Opened CLEAR Clinic- Low dose CT Clinic • Hired Lung Navigator and New Breast Navigators • Scheduled for ACOS Cancer Accreditation Survey Q3 2015 Rehabilitation Institute: • Exceeded budgeted admissions and patient days • Stroke Rehab Survey scheduled for Q1 2015 • Established quarterly meetings with referring hospitals to discuss quality and referrals • Dr. Jorgensen, Medical Director, appointed to HCA Corporate Rehabilitation Committee Emergency Services: • Secured funding and initiated construction for new Emergency Department to open Q4 2015 • Trauma IV Designation • Grew EMS volume 3% over prior year (17% growth in 2013) • Hired full-time EMS Liaison • Decreased Door to Greet times to below 10 minutes in Q4 2014 • Successfully on-boarded new medical director, Dr. Doyle 5 2015 Goal Summary Cardiology: • Grow volumes (EP, CABG and Caths) • Obtain Chest Pain V Surgical: • Grow surgical volumes via the robot and additional new Surgeons Women’s & Children’s: • Onboard new OB-GYNs • Evaluate pediatric surgery • New Pedi ED Q4 2015 Oncology & Rehab: • ACOS Accreditation • Clear Clinic • Grow Navigation • Stroke Rehab Survey-2.5.15 Emergency Services: • Open new ED in Q4 2015 • Obtain Trauma III Access Points/ Network: • Onboard new PCPs • Maximize CareNow referrals • Increase volumes in Senior Health Clinic • Continue stability of hospitalists programs Service: • Increase MCL as a “Place to Practice” to 80th percentile for physicians • Increase Employee Engagement to 81% • Reduce turnover • Improve HCAHPS & ED Overall Rating Medical Executive Committee Goals: • Reduce Sepsis Mortality • Successful implementation of CPOE • Coding Education for physicians • Increase participation in Physician Satisfaction Survey • Create “Past Chief of Staff Recognition Wall” Quality: • Reduce Sepsis Mortality • Be “Green” for Core Measures • Reduce Mortality Index to 0.58 (90th percentile) • Reduce Complication Index to 0.70 (80th percentile) 6 Clinical Documentation Tip AKI vs. ARF • AKI (Acute Kidney Injury) and ARF (Acute Renal Failure) are both considered acute renal failure by coding guidelines. • Acute kidney injury and acute renal insufficiency are not interchangeable diagnoses. • Consider documenting objective findings e.g. pre-renal azotemia, mildly elevated BUN/CR secondary to dehydration for a modest/transient rise in BUN/CR • Application of diagnostic criteria should be used only after an optimal state of hydration has been achieved. • Consider documenting AKI or ARF after expected time frame for normal renal function to return especially if Cr does not return to baseline or dialysis is required. Upcoming Events Friday, March 27 Thursday, April 2 Saturday, June 13 HortySpringer Seminar 1:00 – 5:00pm Community Room Doctors’ Day Celebration 5:30 – 7:30pm 2nd Floor Community Room Speaker: Scott Robins, MD 2015 Medical Staff Gala 7:00 – 11:00pm Dallas Arboretum – DeGolyer Mansion You and a guest are invited to join us for a sophisticated evening of smooth jazz under the stars as we enjoy cocktails, dinner and dancing. We will also recognize our physicians for their years of service. Formal invite with more details will arrive in your mailbox soon. You won’t want to miss it! HortySpringer offers seminars and workshops for medical staff leaders, hospital and health system board members and executives, legal counsel, and other management personnel. Medical Staff Leaders are faced with many challenging questions. This training will focus on best practices for medical staff peer review and the credentialing process. 4 hours of CME credit is provided. Registration Required. Contact Stephanie Samuel at 972.420.1557 for more information or to RSVP. Doctors’ Day celebrates doctors and recognizes their hard work and commitment to their community. Join us for a Doctors’ Day Celebration and general medical staff meeting, including a one-hour Ethics CME, Value Based Purchasing and the Patient Experience. Dinner will be provided. Registration preferred. Contact Stephanie Samuel at 972.420.1557 for more information or to RSVP 7 MEDICAL CENTER OF LEWISVILLE - MEDICAL STAFF MEETINGS MEDICAL CENTER of LEWISVILLE - MEDICAL STAFF MEETINGS March 2015 MARCH 2015 Sunday Monday 1 Tuesday Wednesday 2 Thursday 3 12:15pm – Credentials Committee (Admin Board room) 8 9 15 th 16 6 7 11 7:30am – Grand nd Rounds (2 floor Community room) 12 13 14 17 20 21 27 28 12:15pm – Cancer th Committee (4 floor conference room) 18 19 12:15pm – Dept of nd OB/GYN (2 floor Community room) 22 Saturday 5 12:15pm – Critical th Care Committee (4 floor conference room) 10 12:15pm – MEC (4 floor conference room) Friday 4 12:15pm – Dept of th Pediatrics (4 floor conference room) 23 24 12:15pm – PAC th Committee (4 floor conference room) 25 12:15pm – P&T th Committee (4 floor conference room) 26 7:30am – Dept of ED th (4 floor conference room) 12:15pm – Tumor th Board (4 floor conference room) 29 30 31 MEDICAL CENTER OF LEWISVILLE - MEDICAL STAFF MEETINGS MEDICAL CENTER of LEWISVILLE - MEDICAL STAFF MEETINGS April 2015 Sunday Monday APRIL 2015 Tuesday Wednesday Thursday Friday Saturday 3 4 9 10 11 16 17 18 23 24 25 1 2 DOCTOR’S DAY!!! 12:15pm – Critical th Care Committee (4 floor conference room) 6pm – General Medical Staff meeting 5 6 7 12:15pm – Credentials Committee (Admin Board room) 8 7:30am – Grand th Rounds (4 floor conference room) 7:30am – Dept of CV th Med/Surg (4 floor conference room) 12:15pm – Cancer th Committee (4 floor conference room) 12 13 14 12:15pm – MEC (4 floor conference room) 19 15 th 20 21 12:15pm – PAC (4 floor conference room) th 22 12:15pm – Infection Prevention & Control th Committee (4 floor conference room) 7:30am – Dept of Emergency Medicine th (4 floor conference room) 12:15pm – Tumor th Board (4 floor conference room) 26 27 28 29 30 12:15pm – Dept of th Surgery (4 floor conference room) 8
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