Planned Maintenance programme 2014 – 2019 Improvements to your home during the next five years Our five-year Planned Maintenance programme sets out the major work Link will carry out in your home between April 2014 and March 2019. We have included a summary of the key events throughout individual projects and on the back page further details on what may be involved with each improvement. As part of the preparation, and before work starts in your home, we will consult with your Housing Officer to identify any personal needs you have which may need to be taken into account during the work. Your address may not appear in the programme at this stage but we feel it is important to share the information with everyone. We will write to you separately to keep you informed of any work to be carried out in your own home. Sometimes work may need to be rescheduled. We try to keep these changes to a minimum and will always write to let you know if this has to happen. When the work is finished we will ask you to complete a survey form as this will help us to make sure you are happy with the finished product and identify any issues that could be improved for future contracts. Beyond the works noted in this programme, Link also carries out a range of other work such as external and internal common area painting, gas servicing, estate management repairs and a variety of KEY EVENTS – ALL CONTRACTS All contracts follow a similar series of events. These are: • Letter of introduction – Telling you about the work to be carried out and when this may occur. This letter may be sent out weeks in advance of the work starting in your home. • Letter to arrange an inspection – This will be to arrange a time when Link or our contractor can come and inspect your home. This inspection will provide the detailed information to help us decide the extent of works needed in your home or that, in certain instances, no work is needed. • Letter from contractor – To advise you of the proposed dates to carry out the work in your home. • Work carried out – Most major works such as bathroom/ kitchen replacements or a central heating installation are completed within five days. • Post work inspection – This will be carried out by Link after the completion of the works and arrangements made to have the contractor attend to any defects. servicing contracts for items such as fire alarms, lifts and warden call systems If you have any questions, please call the Administrative Team for the Planned Maintenance programme on 01324 417 113 or 01324 417 125 Link Group Ltd 1 2014 - 15 Bathrooms Edinburgh Grangemouth Bangor Road, Bonnington Road, Breadalbane Street Dryburgh Way Kitchens Edinburgh Dalkeith Eyemouth Falkirk Camelon Kilmarnock Cumbernauld Bellshill Kyle Of Lochalsh Belford Road, Westfield Road Dougall Court Renton Terrace Church Place, Victoria Road 9 - 29 Haddows Buildings, 458 - 468 Main Street Commonhead Road, Shortlees Crescent Glen Lyon Court John Bowman Gardens Dun Alainn Cambuslang Glasgow Coatbridge Linwood Lochwinnoch Luss Catrine Minor Electrical Upgrading Cambuslang Falkirk Windows Edinburgh Grangemouth Glasgow Dennistoun Airdrie 11 Buckingham Terrace Sealock Court Hope Street Whitehill Street,Onslow Drive Wilson Street, Robertson Street Roofing Edinburgh Dean Path Gas Heating/Boiler upgrade Linlithgow Polmont Dunfermline Linwood Avon Drive 13 - 17 Abbotsview 19/1e, 21 Canmore Street Erskinefauld Road Replacement of Electric Storage Heating Melrose Eildon View Edinburgh 11 Buckingham Terrace, Canongate, 8 Craighouse Gardens, 11 - 13 Cameron House Avenue, 3 Smithfield Street, 1/8 Springfield, Oxford Street Craigburn Court, Glenview Drive, Lionthorn Court, Parkview Avenue, 1 Thorndene Court Morar Court, Morar Place 10 - 60 Darley Road, 3 - 49 Fullarton Road, Falkirk Grangemouth Cumbernauld 2 2 - 37 Portland Road, Vicarland Place Hope Street, 9 Greendyke Street Dee Street Melrose Avenue Glenpark Road Roselea Cottage, Lomond Bank, Mostyn Cottage, Tigh a Mhaoir, The Bungalow, The Anchorage, Pier Cottage, Lonaigbank, The Sheiling Mill Square, Bridge Street www.linkhousing.org.uk Glenpark Gardens 132 - 150 Wallace Street, 238 - 252 Thornhill Road, 1 - 6 Wallace Buildings 2015 - 16 Bathrooms Eyemouth Falkirk Grangemouth Glasgow Port Glasgow Paisley Renton Terrace Castings House Almond Court Buccleuch Street Huntly Terrace, Shore Street Andrew Street, Blythswood Drive, Caledonia Street Kitchens Galashiels Loganlea Breich Addiewell Falkirk Airth Denny Airdrie Cumbernauld Camelon Laurieston Kyle Of Lochalsh Hamilton Andrew Street, Blythswood Drive, Caledonia Street Gas Heating/Boiler upgrade Edinburgh Crieff Falkirk Dollar Grangemouth Stirling Polmont Carlin Court Moorelands Place Woodmuir Place Meadowhead Crescent Windows Paisley Uphall Glenrothes Lumphinnans Cumbernauld Bughtlin Drive, Bughtlin Gardens, Jamaica Mews, New Broughton, Salmond Place, Stewart Terrace, Wardlaw Place, West Pilton Drive Dunkeld Place, Dunning Place, Lomond Drive, Seaforth Road, Shiel Gardens Kennedy Way Winchester Drive Cara Road, Harris Place, Lochalsh Place, Oronsay Road Cairntoul Court Kilsyth Airdrie Glasgow Paisley Replacement of Electric Storage Heating Falkirk Grangemouth Glasgow Cumbernauld Prestwick Airdrie Glynwed Court, Bradbury Street Dochart Path Balmore Place Lamerton Road, Kenmore Road Moor Park Crescent Lewis Place Minor Electrical Upgrading Coldstream Eyemouth Edinburgh Abbey Road, Market Square Renton Terrace Heriothill Terrace, Seaview Terrace, South Sloan Street, Brand Place, Milton Street, Taylor Place, Restalrig Drive, Sheriff Bank, St. Clair Place Renfrew Linwood Kilbarchan Johnstone Hawthorn Place Auchmithie Place 28 Robert Smith Court Glen Lyon Court, Ben Lui Place, Cairntoul Court Glenogle Court Castings House, Castings Avenue, Church Place Brown Street, 2 - 94 Hamilton Street, 50, 58 Glasgow Road Devon Road Dryburgh Way James Street, Falconer Court Abbotsview, Ainsley Gardens, Avonlea Drive, Ashley Road James Street, Mary Street Dun Alainn 50 Ann Street, 49 Donaldson Street, 55 Cameron Crescent 85 Midbarrwood Road 10 Lomond Drive, 108 Kirkness Street 165 Saltmarket, 2/1 Steel Street, 1253/13 Cathcart Road, 276/12 Berryknowes Road, 198 Corkerhill Place, 3/02 Bellgrove Street, 2/01 Memel Street, 111 Tweedsmuir Road, 148 Carsaig Drive, 20 Ardsheil Road 20 St Peters Close, 9 West Street, 66 Renfrew Road, 4 Turners Avenue, 47 Ellon Way, 35 Lochinver Crescent, 38 Oliphant Oval, 91 Whitesbridge Avenue 2/03 Houston Street 32 Loanhead Road 74 Meadside Avenue 44 Elm Lea, 29b Pine Crescent, Campbell Street External Doors Edinburgh Link Group Ltd 2 - 11 Bughtlin Drive, 1 - 21 Bughtlin Gardens, 1 - 19 Bughtlin Green, 3 - 23 Bughtlin Loan, Heriothill Terrace, St Stephen Place, St Stephen Street 3 Falkirk Bradbury Street, Dalderse Avenue, 238 - 252 Thornhill Road, 132 - 150 Wallace Street Redding Stirling Kyle Of Lochalsh Meadowbank Street Falconer Court Dun Alainn Bathgate Dunblane Camelon Falkirk Grangemouth Hamilton Drumcross Road Golfhill Haddows Building Woodside Court Dryburgh Way, Garry Place Belhaven Road, Dunkeld Place, Fleming Way, Thornhill Road Bracken Street Gillies Crescent, Peploe Drive, Cadell Gardens Cara Road, Harris Place, Oronsay Road, Skye Place, Strone Place, Arranview Street, Michael Terrace, Mcpherson Crescent Dumbarton Road Linton Place 2016 - 17 Kitchens Edinburgh Falkirk Laurieston Dennistoun Airdrie 4 - 12 Castlebrae Rigg, 9 - 21 Castlepark Green, 15 - 25 Craigmillar Castle Ave, 6 - 12 Craigmillar Castle Loan, 33 - 55 Craigmillar Castle Road Dalderse Avenue, St. Johns Court, 71 - 89 Wallace Street James Street, Mary Street Whitehill Street, Onslow Drive Alvie Place, Cara Road, Harris Place, Lismore Place, 3 - 88 Mcpherson Crescent, 6 - 60 Michael Terrace, Oronsay Road, 1 - 30 Oban Place, 1 - 28 St Andrews Gardens Avon Drive 295 High Street 40 - 44 William Street Maryburgh Court Roofing Edinburgh Port Glasgow Blackthorn Court, Bramble Drive East Woodside Avenue, Marloch Avenue, West Woodside Avenue, West Barmoss Avenue, Glenside Road, Golf Drive, Dykeneuk Road, Millburn Road, Muirdykes Avenue Gas Heating/Boiler upgrades Kelso Edinburgh Dunfermline 4 Airdrie Clydebank Coatbridge Replacement of Electric Storage Heating Windows Linlithgow Kirkcaldy Dunfermline Fort William Glasgow East Kilbride Broomlea Court, Jamieson Court Adelphi Grove, Balfour Street, Bangor Road, Beaverbank Place, Belford Road, Bonnington Road, Breadalbane Street, Downfield Place, Henderson Street, Heriothill Terrace, Lochend Drive, 10 - 24 and 11 - 13 Lyne Street, Milton Street, Queensferry Road, St. Stephen Street, Taylor Place, Westfield Road Canmore Street Edinburgh Mauchline Cumbernauld Glasgow Hutchison Avenue, 116 Queensferry Road, 31 - 39 St. Bernards Crescent Robert Burns Place Cardowan Drive 165 Saltmarket Minor Electrical Upgrading Galashiels Airdrie Carlin Court Robertson Street, Wilson Street Edinburgh Adelphi Grove, Bangor Road, Breadalbane Street, Bonnington Road, Heriothill Terrace, Abbey Street, Lyne Street, Salmond Place Kirkgate Imrie Place Avon Drive High Street Sealock Court, Almond Court Bayne Street, Union Street, Lower Bridge Street Bridge Street, Mill Square West Calder Penicuik Linlithgow Kirkcaldy Grangemouth Stirling Catrine External Doors Edinburgh Linlithgow Laurieston www.linkhousing.org.uk Abbey Street, Lyne Street Avon Drive Mary Street Penicuik Dunfermline Glasgow Dennistoun Airdrie Fort William Imrie Place 40 - 44 William Street Hope Street Onslow Drive, Whitehill Street Robertson Street, Wilson Street Maryburgh Court 2017 - 18 Kitchens Edinburgh Airth Grangemouth Falkirk Linlithgow Cumbernauld New Broughton Kennedy Way Sealock Court 132 - 150 Wallace Street, 238 - 252 Thornhill Road, 11 - 16 Woodside Court Avon Drive Ben Lui Place East Kilbride Glasgow Port Glasgow Windows Edinburgh Tillicoutry Falkirk Bangor Road, Bonnington Road, Breadalbane Street, Heriothill Terrace, New Broughton Kirk Court, The Avenue 132 - 150 Wallace Street 238 - 252 Thornhill Road Roofing Port Glasgow Clydeview Road, Cardross Avenue Johnstone Airdrie Daldowie Street, Dunure Street, Ellismuir Street Peploe Drive, Cadell Gardens, Gillies Crescent 1253/13 Cathcart Road, Claddens Place, Cladden Street, Bracken Street 1 Dykeneuk Road, 6, 24, 31, 36, 38, 46, 65 Glenside Road, 26, 31, 47 Golf Drive, 11 Millburn Road, 20, 75, 83 Moorfield Avenue, 4, 62, 137, 151 Muirdykes Avenue 44 Elm Lea, Pine Crescent Oronsay Road Replacement of Electric Storage Heating Edinburgh Bonnybridge Denny Glasgow 6 - 7 Brunswick Road Hunter Gardens Bulloch Crescent Balmore Place Gas Heating/Boiler upgrade Minor Electrical Upgrading Kelso Edinburgh Edinburgh West Calder Bathgate Glenrothes Methil Cowie Falkirk Grangemouth Hamilton Coatbridge Jamieson Court Castlebrae Avenue, Castlebrae Wynd, Castlepark Green, Castleview Avenue, Castleview Grove, Craigmillar Castle Garden, Craigmillar Castle Loan, Peffermill Road, 40/5 Hutchison Ave, St. Clair Place Kirkgate Drumcross Road Auchmithie Place 43 Keir Hardie Street Berryhill 4 - 80 and 71 - 89 Wallace Street, Castings Avenue Sealock Court Birnam Place, Fintrie Terrace, Comrie Crescent, Donaldson Street, 55 Cameron Crescent, Ann Street Bank Street, Kirkwood Street, North Berwick Methil Falkirk Carronshore Grangemouth Link Group Ltd 9/4 Bathfield, 1/1 Bothwell House, 8/7 Craighouse Gardens, 13/34 Balfour Street, 13/23 Downfield Place, 16/11 Dickson Street, 3/12 Smithfield Street, 3/12 Henderson Street, 7/7 Wardlaw Place, 1/8 Springfield, 9 D’arcy Crescent, 8/2 Lochend Drive, St. Stephen Street, St. Stephen Place, Hayfield Gilbert Avenue 11 Swan Street, 43 Keir Hardie Street 1 - 47 Thornhill Road, Millburn Street, 71 - 89 Wallace Street, 1 - 7 St. Johns Court, 105 Glengarry Crescent, 4 Laurie Gardens 22 Quarrollhall Crescent 13 Bearcroft Gardens, 213 Boness Road, 5 Tillicoultry Cowie Hamilton Blantyre Airdrie Cumbernauld East Kilbride Alexandria Glasgow Lochwinnoch Port Glasgow 6 56 Elizabeth Avenue, 21 Loanhead Avenue, 77, 120 Oswald Avenue Oxgang Road, Albert Avenue The Avenue, Kirk Court 91 Berryhill Belhaven Rd, Birnam Place, 2 - 136 Comrie Crescent, 1 - 41 Dunkeld Place, 2 - 24 Fintrie Terrace, 97 - 103 Fleming Way, 53 - 67 Thornhill Road Morven Avenue 1 - 50 St. Andrews Gardens, Hillrigg Avenue Glen Lyon Court Coolgardie Green Campbell Street, George Street Greendyke Street, Saltmarket, Steel Street Glenpark Road Grampian Road External Doors Edinburgh Falkirk Clydebank Kirkintilloch www.linkhousing.org.uk Cumberland Street, New Broughton 132 - 150 Wallace Street, 1 - 47 and 238 - 252 Thornhill Road Millburn Street 71 - 113 Dumbarton Road St. Columba Drive 2018 - 19 Bellshill John Bowman Gardens Glasgow Hope Street Minor Electrical Upgrading Kitchens Kelso Penicuik Edinburgh Falkirk Cumbernauld Kirkintilloch Linwood Jamieson Court Imrie Place Lyne Street 171 - 201 Lomond Drive Cairntoul Court Kilsyth Road Erskinefauld Road Edinburgh Windows Kelso Edinburgh Crieff Falkirk Bridge Of Allan Cambuslang Coatbridge Hamilton Linwood Catrine Jamieson Court Heriothill Terrace, Milton Street Glenogle Court 238 - 252 Thornhill Road, 132 - 150 Wallace Street Lyon Crescent Mansion Street Bank Street, Kirkwood Street Belhaven Road, Birnam Place, Comrie Crescent, Dunkeld Place, Fleming Way Erskinefauld Road Mill Square Roofing Stirling Stirling Tillicoultry Coatbridge Hamilton Dennistoun Clydebank Glasgow Edinburgh Stirling Falkirk Tillicoultry Coatbridge Hamilton Bayne Street, Union Street, Lower Bridge Street Gas Heating/Boiler upgrades Edinburgh Grangemouth Falkirk Dalkeith Falkirk Bathgate Grangemouth Stirling Paisley Lochwinnoch External Doors Whyte Place Almond Court, Sealock Court Bute Street, Castings Avenue, Church Place, Dunkeld Place, Dunning Place, 48 - 57 Lomond Drive, Seaforth Road, St. Johns Court, 2 - 80 Wallace Street, Wright Street James Street Kirk Court, The Avenue Bank Street, Kirkwood Street Belhaven Road, Thornhill Road Onslow Drive, Whitehill Street Dumbarton Road Fauldhouse Way, Newliston Drive Cambuslang Linwood Luss Belmont Road, Juniper Lane, Cumberland Street, New Broughton Dougall Court Glynwed Court Drumcross Road Morar Court, Morar Place Baker Street, Upper Craigs Glencoats Drive Glenpark Road Milton Street Baker Street, Bayne Street, Falconer Court, Lower Bridge Street, Union Street Castings House, Wallace Buildings, Glynwed Court Kirk Court , The Avenue Bank Street, Kirkwood Street 105 - 135 Belhaven Rd, 6 - 32 Birnam Place 10 - 136 Comrie Crescent, 2 - 15 Dunkeld Place, 2 - 20 Fintrie Terrace Mansion Street Erskinefauld Road Lomondbank, Lonaigbank, Lonaigview, Mostyn Cottage, Pier Cottage, Ravenslea Cottage, Rose Cottage, Roselea Cottage, Sunnyside, The Anchorage, The Bungalow, Tigh a Mhaoir Replacement of Electric Storage Heating Edinburgh Stirling Cambuslang Cramond Green, South Bridge Bayne Street, Union Street, Lower Bridge Street Mansion Street Link Group Ltd 7 Handy guide to the work carried out in your home Upgrade of Kitchen We will: • Replace all kitchen units and worktops including the stainless steel sink, taps, local pipework, washing machine valves and waste pipes. • Replace the electric extractor fan, or fit a new one if this is possible. • Replace electrical power sockets. • Replace wall tiling from worktop to bottom of kitchen wall units. A kitchen surveyor will visit to design a kitchen layout to suit your property. The surveyor will discuss the proposed design with you, leave a copy of the drawing and return a copy to Link. At this stage you can choose your kitchen units and worktop colours from a range of choices. There may be some re-design of the kitchen layout which means your existing floor coverings may need replaced. Link pays a standard disturbance allowance to help replace items (such as floor coverings and redecoration) not hidden by the new units and wall tiles. Replacement of Gas Boiler or Full Gas Heating System We will: • Replace the gas boiler, programmer/time-clock, water pump and thermostatic radiator valves. If the full system is being replaced then all the radiators will also be replaced. There may be some instances where some pipe work may need to be replaced. Link pays a standard disturbance allowance if you are having your full system replaced, to help you redecorate any walls where heaters have been altered or moved. Replacement of Electric Storage Heating System with an alternative Heating System We will: • Replace the electric storage heating system and, if possible, replace it with a more energy efficient system. At this stage we cannot say what type of system will be fitted, as this will be dependent on particular circumstances that exist for the area your property is located in. Upgrade of Bathroom We will: • Replace the bath (or shower cubicle), provide or renew electric shower unit, wash hand basin together with localised water and waste pipes. • Replace the wash hand basin and toilet if you have a second bathroom. • Replace the electric extractor fan in main bathroom (and second toilet, if you have one). • Provide decorative, waterproof boarding in place of ceramic tiles around the bath, shower and wash hand basin. • Fit new glass shower screen to side of bath to replace the need for a shower curtain. Certain addresses listed have had medical adaptations such as a level access or wet floor shower. In these instances we will assess and replace as necessary the shower, toilet and wash hand basin. Link pays a standard disturbance allowance to assist with any possible redecoration you may have. Replacement of Doors and Windows We will: • Replace external close entrance doors and the windows within your home. Timber facings are used on the inside to cover any damage to plasterwork caused when removing the old windows – this means that any re-decoration should be minimal after the contractor is finished. We fit good quality windows and these arrive with a factory finish to avoid painting in your home. If you have difficulties using standard handles on windows, then Link will try to arrange for alternatives if this is possible. We will try to identify specific requirements during the initial survey and before the work starts. Link will produce this information on request in Braille, Audio Tape, Large Print and Community Languages. To find out more, please telephone the Customer Service Centre on 0330 3030013. Link Group Limited is a Charity registered in Scotland number SC001026. Link Group Limited is a registered society under the Co-operative and Community Benefit Societies Act 2014, number 1481 R(S) and with the Scottish Housing Regulator, number HAL 148. Registered Office: Link House, 2C New Mart Road, Edinburgh EH14 1RL. Part of the Link group. © LinkGroup Ltd 2014. 8 www.linkhousing.org.uk
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