Liquid Learning Presents the Strategic Pricing Masterclass 2015 A cutting-edge training experience designed to give grounding in strategic pricing models and pricing goods and services to increase business revenue and capture a greater market share. Facilitated by one of Australia’s leading consultants in market researchers – this intensive program is specifically designed to equip business practitioners with the ability to strategically price their services and products. Attendees will benefit from real-life examples to strategically price their products and services. KEY MASTERCLASS OUTCOMES: • Understand key factors of GST and how it will affect pricing strategy • Harness essential skill-sets to price products and services while having a competitive edge in the market • Develop strategic pricing methods • Take away tips and insights for successful pricing post GST • Build the capabilities to price goods and products strategically without overcharging the consumer • Implement competitor tracking • Discuss key trends in pricing 9 & 10 June 2015 The Majestic Hotel, Kuala Lumpur EARLY BIRD & GROUP DISCOUNTS AVAILABLE See registration form for details Please note participant numbers will be strictly capped to ensure a quality, interactive experience for attendees Phone: +60 3 2164 9920 Fax: +60 3 2164 9921 www.liquidlearning.asia [email protected] • Improve your organisation’s informed pricing decisions HRDF/SBL CLAIMABLE for MALAYSIAN ORGANISATIONS EXPERT FACILITATOR Dhruba Gupta Managing Director DBM Consultants Pty Ltd Strategic Pricing Masterclass 2015 WORKSHOP BACKGROUND With GST happening in April, likely a lot of consumers will become more price sensitive, spend lesser or spending with ‘value for money’ in mind. Businesses will need to be smarter in pricing so that they won’t lose out in the market competition. Some of the questions they should be asking when making decisions about pricing are: • • • Should I be giving discounts to draw in more customers? When should I be giving discounts? Should I be pricing differently? Different price ranges for different customers? The reality is that once consumers are used to the lower price range for goods, they will be comfortable with the new lower prices and will be unwilling to pay more in the future. It is therefore important to consider the long-term impact that pricing decisions made now can have in the future. This masterclass will look at pricing strategies and methodologies that will enable businesses to set the right prices and increase profitability and bottom-line performance. Facilitated by one of Australia’s leading market researchers this hands-on and highly interactive training program is uniquely designed to impart practical insights and key strategies for strategic pricing of products and services. Attendees will benefit from real-life examples and will leave the event with a range of best practices for achieving success in pricing their products and services with an edge over competitors. Register your seat today to be part of this exciting learning experience! TRAINING DELIVERY AND PRE-COURSE QUESTIONNAIRE INTRODUCING YOUR EXPERT INTERNATIONAL FACILITATOR Dhruba Gupta Managing Director DBM Consultants Pty Ltd Dhruba Gupta founded DBM Consultants in 1992 and serves as its Managing Director. DBM has grown to become one of the Top 10 Australian market research organisations. He has been engaged by most of the largest 15 Australian corporations, a number of global firms and several government departments. He has also worked in Hong Kong, Singapore, New Zealand, South Korea, Japan, Thailand, Indonesia, Denmark and the UK. As a pricing expert with 25 years experience, he has advised banking, insurance, telecommunications, pharmaceuticals, airlines, energy, media, manufacturing and food sector clients. He has been trained by and worked with some of the world’s leading academics and practitioners to bring best practice research methods to support strategic pricing decisions. He has a Master’s degree in Market Research from the University of Western Australia and attended the Harvard Business School. He is an elected Fellow of the Australian Market Research Society for his contributions to the industry and sits on the board of examiners that accredits Australian market research practitioners. WHO WILL ATTEND Senior Management and Professionals from around the region in roles spanning: • Pricing Analyst • Pricing Executive • Pricing Manager • Pricing Strategist This workshop will be delivered using a three-tiered approach.The structure of each session is as follows: 1. Technical overview of the topic area under discussion 2. Practical application of management principles in the review of case studies, worked examples and interactive exercises 3. Discussion of subject outcomes and implementation problems Workshop participants will have the opportunity to include comments and questions about issues outlined in the program by way of a pre-course questionnaire. This feedback will enable the course facilitator to address individual questions and concerns. VALUE PLUS DISCOUNTS Receive $300 off registration if you book and pay by 20 March April • Strategy and Planning Managers • Category Management • Product Management • Marketing MASTERCLASS SCHEDULE • 8.30 - 9.00 Registration • 9.00 - 10.40 Session • 10.40 - 11.00 Morning Tea • 11.00 - 12.30 Session • 12.30 - 1.30 Lunch • 1.30 - 3.00 Session • 3.00 - 3.20 Afternoon Tea • 3.20 - 5.00 Session • 5.00 Close of Seminar SUPER SAVER DISCOUNTS Receive $200 off registration if you book and pay by 24 April 2015 Day 1 9 June 2015 Day 2 10 June 2015 An overview of the implementation of GST and strategic pricing of products and services Price Elasticity and Competitive Position – An Introduction to Optimised Customer Pricing • Understanding the key factors of GST and how it will • Understanding price elasticity of demand, the way impact businesses • Connecting the implementation of GST to pricing of goods • Examples and lessons learnt from key businesses in other countries when pricing products and services with GST Group discussion of key issues and how to price effectively in a GST environment Aligning Pricing, People and Process within your Organisation to Drive Sales Growth • Understanding the magnitude of pricing functions • Unleashing the true power of pricing functions in driving sales growth through alignment Optimising Pricing Strategies using Consumer Preference Modelling • Developing pricing strategies, without understanding what the end consumer is willing to pay and not pay, risks the possibility of charging too much or not enough • How market simulators can provide pricing decision makers with a desk-top model that predicts how consumers are likely to behave under a wide range of scenarios where brands are competing with each other on pricing and non-pricing based offers • The price elasticities associated with the individual elements that can make up the overall price (e.g. for a home loan: how sensitive are customers to establishment fees, on-going fees, early exit penalties, honeymoon interest rates, standard interest rates etc) • The price points at which the brand will maximise market share, revenues and profits The key do’s and don’ts that will ensure that modelling based on consumer research can be successfully used for strategic and tactical decisions on an on-going basis customers respond to price changes and using it effectively to set price levels • Data foundation - How to structure internal data processes to ensure key information is not lost • Competitor tracking - Making use of the information competitors make available online Elasticity • Modelling - determining measure the drivers of customer purchasing behaviour • Effects Price optimisation - Using differences in elasticity between specific customers to work out the best individual price Informed Pricing Decisions: Choice Modelling and Demand Forecasting • Informed pricing decisions • Estimating likely market share and long term demand • Using Choice Modelling to estimate prices given particular competitive offers in any market • Choice Modelling and the need to segment the market Choice Modelling Vs. Demand Forecasting Case Study: Choice Modelling Vs. Demand Forecasting Profit Margin Vs Sales Volume • Understanding that higher sales volume does not necessarily lead to greater profits • There are various complex factors at play spanning supply / demand economics, competitive forces and organisational cost realities among others that need to be considered and understood • Many organisations find themselves in a tug of war for ‘what sends the most to their bottom line?’ Pricing is at the centre of this dilemma Customer Segmentation Pricing for Outsourcing Contracts and the Importance of a Basecase • Understanding the values, behaviours and relationships • Understanding pricing for customised outsourcing in specific customer segments results in a widening base of satisfied customers • The process of developing customer segmentation models that enable the precise matching of value to demand, a process that leads to improved customer focus and business outcomes contracts • How contractual terms can impact the pricing case • How to price for a win-win outcome for both the supplier and the client • How to identify value through solving your clients’ key issues CERTIFICATE OF COMPLETION Each participant will receive a prestigious certificate of completion. EARLY BIRD DISCOUNTS Receive $100 off registration if you book and pay by 22 May 2015 PRE-COURSE QUESTIONNAIRE Issued to participants prior to the course to ensure your needs are met Booking Form 9 & 10 June 2015 The Majestic Hotel Kuala Lumpur 5 Jalan Sultan Hishamuddin 50000 Kuala Lumpur Malaysia Ph: +603 2785 8000 VALUE PLUS DISCOUNT SUPER SAVER DISCOUNT EARLY BIRD DISCOUNT Receive $300 off registration if you book and pay by 20 March 2015 Receive $200 off registration if you book and pay by 24 April 2015 Receive $100 off registration if you book and pay by 22 May 2015 Liquid Learning Presents the Strategic Pricing Masterclass 2015 1 Registration Information Organisation Name Address Title Suburb Full Name or TBA Title Position State Full Name or TBA Title Position Phone Fax Full Name or TBA Position Phone Email Postcode Fax Phone Email Fax Email * Please photocopy this form if more than three will attend Please confirm my registration for The Strategic Pricing Masterclass 2015 c No. # Masterclass (2 Days) Your Investment 2 Options (per person) Standard Rate Early Bird Rate* Super Saver Rate** Value Plus Rate*** $1995 + GST 6% = $2114.70 $1895 + GST 6% = $2008.70 $1795 + GST 6% = $1902.70 $1695 + GST 6% = $1796.70 Note: Course materials, refreshments & lunches are included.Travel and accommodation are NOT included. Registration Options are per person only. * Receive $100 off registration if you register and pay by 22 May 2015 ** Receive $200 off registration if you register and pay by 24 April 2015 *** Receive $300 off registration if you register and pay by 20 March 2015 TOTAL incl GST MALAYSIAN ORGANISATIONS Group Discounts Available: 3+ people 10% off Standard Rate 5+ people 15% off Standard Rate 8+ people Call us for a Special Rate Conditions: Group Discounts apply for bookings made simultaneously and on one invoice only. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. 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