1. business and industrial

Women in
Retail and FMCG
Leadership Summit 2015
An inspiring and informative leadership development experience
for leaders and emerging leaders working within the fast paced
environment of Retail and FMCG
FEATURED SPEAKERS
Erica Berchtold Managing Director - Sports Retailing
Super Retail Group
Kate Mason-Dryden Human Resource Director
Coca-Cola Amatil Australia
Vice-President
International Womens Forum
Amanda Banfield Managing Director
Mondelez
Cathi Scarce General Manager National Operations Liquor
Coles
Jennifer Moss Ph.D. Vice President, Research &
Development - Asia Pacific
Campbell Arnott’s
Melinda Smith Commercial Director
Masters
Yvonne van Nes Commercial Strategy Director
PepsiCo
Michele Garra Vice President of Retail Sales
Optus
Judy Coomber Managing Director
Peter Alexander
Nicola Mills Chief Executive Officer
Pacific Retail Management
Christine Corbett Executive General Manager, Postal
Services
Australia Post
Sarah Cleggett General Manager - Product, Experience
and Communications
Scentre Group
Julia Banks Chief General Counsel and Company
Secretary
George Weston Foods
Karen Bozic General Manager Replenishment - Food and
Liquor
Woolworths Limited
Louise Baker Sales Director
Frucor Beverages
Janie Heywood Regulatory & Medical Affairs Director,
Australia and NZ
Reckitt Benckiser
Catherine Nolan Founder
Gender Gap Gone
Sonia McDonald Chief Executive Officer
Leadership HQ
Suzi Skinner Managing Director
Roar People
PROUDLY SUPPORTED BY
Pre-Summit Workshop
8 September 2015
Summit
9 & 10 September 2015
Post-Summit Workshop
11 September 2015
Novotel Darling Harbour
EXPLORE
Harness the tools required to excel
in a complex, competitive and
changing / disrupted environment
Understand the importance of your
unique value proposition and brand
as a leader
Master critical leadership skills to
enhance culture, performance and
employee engagement
Inspirational stories of achievement and
success from established leaders from
across the Retail and FMCG sector
EARLY BIRD DISCOUNTS
Book & Pay by 16 June 2015 to
receive an additional Value Plus Discount!
Phone: +61 2 8239 9700
Fax: +61 2 8239 9777
www.liquidlearning.com.au
Booking Code - I
Pre-Summit Workshop
8 September 2015
9.00 - 4.30
Projecting an Executive Presence to Influence Career Advancement
Great career heights are rarely reached without a little help from others. When you ask senior leaders how they found their supporters, their
answers frequently encompass a great deal of chance, luck and shoulder-tapping. It seems a hard model to replicate.
As an Executive Coach of eight years, Cath has a deeper insight into what elements can contribute towards career advancement. Luck is not
as random as a lottery win, but can be created with the right combination of science and art. The gold lies in a combination of competence and
presence. This interactive workshop will tackle both. It is not enough to be the best at your job. You must demonstrate your leadership brilliance,
and project a few key attributes to proactively enhance your chances of attaining your career goals. By leveraging your strengths, building a fanclub and exerting a powerful executive presence you will be noticed.
This interactive workshop will provide the tools to leverage your leadership capabilities. It will provide practical strategies which can be
implemented to help you become a stronger, more authentic leader and to attract the attention of those who can speed up your career rise. This
workshop will explore:
Know your why:
• Identify your career joy so that you can chase it and others attract to it
• Understand your core strengths and how to best leverage them
• Understand what strengths you need to have, for the goals you are chasing
Mentors:
• Identify who you need in your network
• Maximise your mentor relationships
• Understand the difference between advocates, supporters and mentors – and how to get them all!
Creating executive presence:
• How effective are your verbal communication skills?
• Elevate your physical presence
• Have your attitude working for you
Digital Presence:
• Create your least-painful, most impactful digital presence
• Identify strategies for boosting your online footprint
Expert Facilitator:
Catherine Nolan Founder
Gender Gap Gone
Catherine has extensive background in organisational and individual development across a wide range of industries. Catherine’s client group has
previously included many reputable companies - including Coca-Cola Amatil and Johnson & Johnson.
Catherine’s background experience and professional development allows real-world and up to date insight into market trends and expectations.
She has broad experience assisting businesses to design and implement their own talent acquisition, development of high performing teams,
coaching leadership and overall talent management practices that features training line managers in these critical areas of management and
leadership.
WORKSHOP SCHEDULE
•
8.30 - 9.00
•
•
Registration
•
11.00 - 12.30 Session Two
•
3.00 - 3.20
9.00 - 10.40 Session One
•
12.30 - 1.30 Lunch
•
3.20 - 4.30
Session Four
10.40 - 11.00 Morning Tea
•
1.30 - 3.00
•
4.30
Close of Workshop
VALUE PLUS DISCOUNT
Receive $400 off registration if you
register and pay by 16 June 2015
Session Three
Afternoon Tea
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9700 or email:
[email protected]
Enhancing your Leadership Potential and Profile to Thriv
Day One
9 September 2015
8.30 - 8.55
Registration and Morning Coffee
8.55 - 9.00
Official Welcome and Opening Remarks from
the Chair
9.00 - 9.30
OPENING KEYNOTE CASE STUDY
Optimising your potential as an executive, wife,
mother and friend
In order to be successful in your professional and
personal life, women must productively juggle numerous
responsibilities. Splitting your time and resources between
these different roles and seeking the right balance, is
extremely challenging. To be effective in any role demands
full commitment and presence. Melinda understands the
importance of setting priorities and giving her full attention
to every task in order to optimise her time as an executive,
wife, mother and friend. She will discuss:
• Advice on juggling a successful career with a demanding
personal life
• Planning, prioritising and remaining fully committed to
every role you play
• Personal strategies used to be successful as an
executive, wife, mother and friend
9.30 - 9.45
in the Just Group. In this session Judy will discuss:
• Leadership journey – The ups and the downs
• Constructing and communicating a strong sense of image,
brand and values to your team and the consumer
• Practical advice for aspiring and existing leaders
Judy Coomber Managing Director
Peter Alexander
11.30 - 11.45 Questions and Discussion
11.45 - 12.15 CASE STUDY
Influencing, inspiring and inducing creativity and
change
Creativity and change are key elements to facilitate success
in both the Retail and FMCG sectors. In order to gain a
competitive advantage, it is critical to encourage yourself
and your team to think outside the box in order to deliver
innovative outcomes. In this session, Jennifer will explore how
to influence and inspire creativity and change across crossfunctional teams. She will use real life examples, to discuss:
• Addressing and challenging entrenched ideas and processes
• Gaining the confidence to drive your ideas forward
• Challenging yourself to think more creatively
Jennifer Moss Ph.D. Vice President, Research and
Development - Asia Pacific
Campbell Arnott’s
Melinda Smith Commercial Director
Masters
12.15 - 12.30 Questions and Discussion
Questions and Discussion
12.30 - 1.30 Networking Lunch
9.45 - 10.15 EXPERT COMMENTARY
1.30 - 2.30
Overcoming the barriers to success - Addressing
adversity with agility, assurance and achievement
Louise Baker Sales Director
Frucor Beverages
Janie Heywood Regulatory and Medical Affairs
Director, Australia and NZ
Reckitt Benckiser
Karen Bozic General Manager Replenishment - Food
and Liquor
Woolworths Limited
Sarah Cleggett General Manager - Product,
Experience and Communications
Scentre Group
Julia Banks Chief General Counsel and Company
Secretary
George Weston Foods
10.15 - 10.30 Questions and Discussion
10.30 - 10.45 INTERACTIVE NETWORKING SESSION
10.45 - 11.00 Morning Tea
11.00 - 11.30 CASE STUDY
Succeeding as a leader in the Retail and FMCG sector does not
only require refined leadership capabilities, but also the aptitude
to convey a strong sense of brand to both your team and the
consumer. Strong branding is more than simply awareness; it
encompasses your organisations messages, values and culture.
As a leader it is your responsibility to ensure your brand is aptly
projected in both the workplace and marketplace. Judy is the
Managing Director of Peter Alexander - one of seven portfolios
Navigating the ever changing, competitive landscape
The Retail and FMCG landscape is forever evolving and
poses continual challenges to the leader. For a leader to
survive and thrive in such a dynamic environment, it is critical
to constantly adapt to change and embrace it as a constant.
Continually embracing your unique value preposition can help
to define leadership excellence. This panel will discuss:
• Developing workable strategies to cope with constant
change, and unanticipated events, challenges and crises
• Upholding your unique value preposition to attain a
competitive edge
• Building resilience in yourself and others in order to cope
with change
• Navigating a complex environment to attain leadership
success
Leading through times of significant adversity, major
projects and conflicting “priorities” in business can be
challenging to balance against a woman’s “day to day
business job” and personal priorities. With extensive
experience across the FMCG sector, Julia understands the
challenges for women coming up through the ranks, and
is a reputable mentor for helping women develop focus for
success in leadership. She will discuss:
• Leading teams through “big” business issues such as
complex projects, deals, crisis and issues management
situations while managing a “day to day business job”
and personal priorities
• Developing focus and techniques for success towards
leadership positions
Become a leading brand – Conveying and
communicating central values to your team and
customer
INTERACTIVE PANEL DISCUSSION
2.30 - 3.00
EXPERT COMMENTARY
Developing and nurturing successful, strategic
partnerships to leverage its benefits
Unlocking the potential of a strategic partnership provides
great opportunity to accelerate business success. When
executed efficiently, these strategic alliances can provide a
gateway to secure revenue streams and growth in a highly
competitive industry. With twenty years of experience, Yvonne
has mastered the building blocks required to harness the
PLUS TWO WORKSHOPS!
SUPER SAVER DISCOUNT
Plus Two Separately Bookable Full-Day
Workshops on 8 & 11 September 2015
Receive $300 off registration if you
register and pay by 14 July 2015
ve in a Complex Environment
benefits from a strategic partnership. She will explore:
• Identifying opportunities for developing strategic partnerships
• Adopting clear commercial strategy with structure,
accountability, and collaboration
• Maintaining a win-win relationship
Yvonne van Nes Commercial Strategy Director
PepsiCo
3.00 - 3.15
Questions and Discussion
3.15 - 3.30
Afternoon Tea
3.30 - 4.00
Master
Day Two 10 September 2015
8.30 - 8.55
Morning Coffee
8.55 - 9.00
Opening Remarks from the Chair
9.00 - 9.30
The path to leadership can be complex and varied, and calls
for a range of high-level skills, an entrepreneurial acumen and
the right opportunity. As one of the most influential women in
the retail industry, Erica understands the challenges women
face to reach the top. In this session, she will share:
• Her personal leadership journey - The challenges faced and
overcome
• Seizing the right opportunity
• Developing the confidence to put yourself forward for
success
CASE STUDY
Leading innovation and transformation – Continuously
adjusting to match customers contemporary needs
Leading innovation to ensure business outcomes is a frequent
challenge for every leader. The customer’s needs are forever
evolving, and to be successful in the Retail and FMCG
industries, it is critical to continuously reassess and develop
new approaches. Tasked with modernising the letters business
to meet the needs of all Australians, Christine understands the
importance of innovation. In this session, Christine will share:
• Continuously modernising to meet customers continuously
changing needs
• Compelling constant business transformation in approach
and processes
• Encouraging, embracing and collaborating ideas as a
source of innovation
Christine Corbett Executive General Manager, Postal
Services
Australia Post
4.00 - 4.15
Questions and Discussion
4.15 - 4.45
CASE STUDY
Cultivating a successful and engaging workplace
culture
As a leader, it is critical to build a workplace culture that
encourages positivity, engagement and success. Such a
culture supports your team’s development, and as a result
leverages excellent business outcomes. It takes a particular
type of leader to construct this so efficaciously. Cathi has
developed positive workplace relations between herself and
her team, and as a consequence has constructed a satisfying
and successful environment. In this session, Cathi will discuss:
• Mobilising, engaging and compelling large teams
• Building successful and productive professional relations
• Fostering a healthy work place culture
Cathi Scarce General Manager National Operations
Liquor
Coles
4.45 - 5.00
Questions and Discussion
5.00
Concluding Remarks from the Chair
NETWORKING RECEPTION
5.00 - 6.00
OPENING CASE STUDY
Attaining leadership success - An inspirational
leadership story
Erica Berchtold Managing Director - Sports
Retailing
Super Retail Group
9.30 - 9.45
Questions and Discussion
9.45 - 10.15 CASE STUDY
Building and refining high performing teams to
maximise outcomes
Releasing your team’s full potential is one of the great
challenges for a leader. It is a leader’s responsibility to
hone a team’s skills and competencies to ensure that
they are well equipped to achieve outstanding outcomes.
Michele will explore how she has learnt to maximise her
team’s outcomes throughout her career. She will explore:
• Insights from her career story
• Developing and managing high performance teams
• Strategies to encourage and increase productivity
Michele Garra Vice President of Retail Sales
Optus
10.15 - 10.30 Questions and Discussion
10.30 - 10.45 Morning Tea
10.45 - 11.15 CASE STUDY
Lead your own way – Embracing individuality to
harness your competitive advantage
Remaining true to yourself is one of the understated attributes
that contribute towards leadership excellence. By embracing
your own unique outlook; creativity and inventiveness
can be increased in leadership. On a more personal note,
authenticity allows for you to set your priorities accurately,
which delivers greater satisfaction and successful outcomes.
With extensive experience leading one of the fastest growing
food manufacturers in Australia and New Zealand, previously
known as Kraft Foods and Cadbury, Amanda will discuss:
• Her global leadership journey
• Setting priorities accurately
• The competitive advantage released through authenticity
Amanda Banfield Managing Director
Mondelez
11.15 - 11.30 Questions and Discussion
11.30 - 12.00 CASE STUDY
Embracing an entrepreneurial mind-set in
leadership
Make the most of your Liquid Learning experience, join us to
network over complimentary canapés and drinks
Frequently listed as one of eight entrepreneurs to watch
in 2015, Nicola is the founder and CEO of Pacific Retail
EARLY BIRD DISCOUNT
VALUE PLUS DISCOUNT
Receive $150 off registration if you
register and pay by 11 August 2015
Receive $400 off registration if you
register and pay by 16 June 2015
ring the Tools to Become an Inspiring, Influential and Dynamic Leader
leadership capability. Our chair, Sonia, will:
• Discuss the most valuable advice to take from the
conference
• Consider how the lessons which have been learnt can
be put into practice
• Facilitate the interactive ‘think tank’ - Table your
individual questions and personal challenges
Management with 50 retail and commercial kitchen
outlets throughout Australia, New Zealand, the Philippines
and Hong Kong. Nicola’s leadership encapsulates an
entrepreneurial mind-set, which has contributed to her
success. In this session, Nicola will share:
• Her leadership journey
• A tenacity to push ideas into reality
• Having the confidence to take risks
Nicola Mills Chief Executive Officer
Pacific Retail Management
12.00 - 12.15 Questions and Discussion
Sonia McDonald Chief Executive Officer
Leadership HQ
Concluding Remarks from the Chair
and Summit Close
4.15
12.15 - 1.15 Networking Lunch
1.15 - 2.00
EXPERT COMMENTARY
Diversity inclusive as a leadership strategy
Leaders are often frustrated by the gender pay gap: “I like
women; I’m not part of the problem”. Or more dangerously,
“I’m a woman; I’m not part of the problem”. How can
you be sure that your behaviours are inclusive? Flexible,
inclusive corporate policies don’t necessarily translate
to gender equity among leaders. Inclusive environments
are hard won because they are different to the traditional
employment landscape. Divisive behaviours are most often
unconscious. When new people join your team it’s critical
that their values match the culture you’re aiming for and not
the one you’re running from. Cath will explore:
• Practical application to being an inclusive leader
• Navigating your own unconscious bias
• Building and developing an inclusive team
Catherine Nolan Founder
Gender Gap Gone
2.00 - 2.15
Questions and Discussion
2.15 - 3.00
CASE STUDY
Leveraging opportunity to obtain optimum
leadership potential
Leveraging opportunity can be a powerful catalyst for
facilitating career progression. However opportunity is not
always presented in a clear-cut manner, and is potentially
perceived as a risk. Kate explores how to identify the right
opportunity and to have the confidence to take necessary
risks. She will discuss:
• Her personal leadership journey and the opportunities
she seized
• Identifying, grasping and maximising the right opportunities
• Possessing the confidence to take and follow-through
by maximising opportunities in line with career aspirations
Kate Mason-Dryden Human Resource Director
Coca-Cola Amatil Australia
Vice-President
International Womens Forum
3.00 - 3.15
Questions and Discussion
3.15 - 3.30
Afternoon Tea
3.30 - 4.15
INTERACTIVE CLOSING ROUNDTABLE
What happens next? The future for female
leaders in the Retail and FMCG Sectors
Summing up the advice, strategies and tools that were
discussed during the past two days, this interactive
roundtable is an opportunity to reflect on the presentations
and explore what has been learnt. It is important to fully
grasp what has been presented so to develop your future
vision and ideas into strategic actionable plans. Sonia will
assist to revitalise the learning outcomes and to motivate
delegates to effectively drive positive change to their
Phone: +61 2 8239 9700
Fax: +61 2 8239 9777
www.liquidlearning.com.au
ABOUT THE EVENT
Women make up the majority of the Retail and FMCG workforce, and
influence over 80% of consumer purchasing decisions. These two
verities invoke the expectation that women would hold the lions share
of top leadership roles within the Sector– however, in reality, this fails
to be the case. Despite considerable progress over the past decade,
the hard truth remains that many complex and enduring factors are
holding women back from acquiring these top leadership positions.
The Women in Retail and FMCG Leadership Summit 2015
addresses the challenges women face in this unique environment,
and provides practical insight and solutions to overcome obstacles.
Inspirational women who have navigated their way to top leadership,
will offer their individual accounts on how to overcome challenges,
grasp opportunities and gain a competitive edge. This event aims to
equip emerging and aspiring female leaders from across Retail and
FMCG with the essential tools required to attain their personal career
goals and achieve leadership excellence.
Individual and team package options are available, register early to
ensure you are part of this outstanding event!
Follow this event on Twitter using the event hashtag
#WRF15 and @LiquidLearning for daily industry
updates!
WHO WILL ATTEND
Aspiring, emerging and existing female leaders from any role
across the Retail and FMCG Sector, including:
•
Chief Executive Officers
•
State Managers
•
Chief Marketing Officer
•
Group Managers
•
Chief Financial Officer
•
Senior Managers
•
Managing Directors
•
Line or Business
•
Vice-Presidents
•
Directors
•
Team Leaders
•
Heads of
•
Leadership Programs
•
General Managers
•
HR / L & OD / Diversity
•
National Managers
Managers
Post-Summit Workshop
11 September 2015
9.00 - 4.30
Inspiring, Initiating and Coping with Change - Enhancing your Ability to Impact and Manage Change
Change takes a multitude of forms in the Retail and FMCG Sectors. It can be a change in your workplace structure, transitioning roles, or simply
driving change to remain competitive and relevant within the market. To succeed as a leader, it is crucial to exceptionally manage all forms of
change.
Managing change requires a strong ability to be adaptable and possess a strong understanding of how to effectively influence innovation to
determine successful outcomes. Leaders who are successful at working with change have actively honed their leadership toolkit - they are resilient,
confident and exert a natural influence.
This interactive workshop will explore the tools necessary to ensure you are a successful change leader. It will explore:
Influencing and managing positive change
• Exerting authentic influence
• Proactively targeting and improving your own capabilities to drive change
• Tenaciously driving your ideas into a reality by making an emotional and rational case
• Using influencing strategies to drive change effectively
Dealing with resistance
• Building a common consensus to change
• Constantly communicating your vision to engage your team
• Effective skills to deal with conflict and resistance
Innovative change
• Embracing innovation and new ways of operating to ensure long-term success
• Encouraging your team to think outside the box
• Building the confidence to challenge entrenched ideas
Expert Facilitator:
Suzi Skinner Managing Director
Roar People
Suzi is the Managing Director of a boutique consultancy in Sydney Australia, working with organisations to transform leadership, accelerate change
toward more inclusive workplaces and enhance employee engagement.
For over a decade, Suzi has coached and facilitated at executive and board level in a range of leading organisations. Her focus on sustainable
transformational leadership, and creating high performing teams, has resulted in successful outcomes in a wide variety of national and international
client projects, in the UK, USA, Middle East and Asia Pacific.
WORKSHOP SCHEDULE
•
8.30 - 9.00
•
•
Registration
•
11.00 - 12.30 Session Two
•
3.00 - 3.20
9.00 - 10.40 Session One
•
12.30 - 1.30 Lunch
•
3.20 - 4.30
Session Four
10.40 - 11.00 Morning Tea
•
1.30 - 3.00
•
4.30
Close of Workshop
Session Three
Afternoon Tea
ALSO AVAILABLE
Women in Procurement
Leadership Summit 2015
21, 22 & 23 July 2015
Crowne Plaza Melbourne
The 3rd Women in Media
and Communications
Leadership Summit 2015
14, 15, 16 & 17 September 2015
Mercure Sydney
SUPER SAVER DISCOUNT
Receive $300 off registration if you
register and pay by 14 July 2015
The 2nd Women in
Project Management
Leadership Summit 2015
14, 15, 16 & 17 September 2015
Rendezvous Grand Hotel, Melbourne
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9700 or email:
[email protected]
Booking Form
Novotel Darling Harbour
100 Murray St Pyrmont NSW 2009
Ph: +61 2 9934 0000
Women in Retail and FMCG
Leadership Summit 2015
8, 9, 10 & 11 September 2015
VALUE PLUS DISCOUNT SUPER SAVER DISCOUNT EARLY BIRD DISCOUNT
Receive $400 off registration if you
register and pay by 16 June 2015
1
Receive $150 off registration if you
register and pay by 11 August 2015
Receive $300 off registration if you
register and pay by 14 July 2015
Organisation Name
Registration Information
Address
Title
Suburb
Full Name or TBA
Title
Position
State
Full Name or TBA
Title
Position
Phone
Fax
Fax
Phone
Email
c Pre-Workshop
c Summit
c Post-Workshop
Full Name or TBA
Position
Phone
Email
Postcode
Fax
Email
c Pre-Workshop
c Summit
c Post-Workshop
c Pre-Workshop
c Summit
c Post-Workshop
* Please photocopy this form if more than three will attend
2
Please confirm my registration for the Women in Retail and FMCG Leadership Summit 2015
c
Your Investment
No. #
Standard Rate
Early Bird Rate*
Super Saver Rate**
Value Plus Rate***
Summit + 2 Full-Day Workshop (4 days)
Options (per person)
$4095 + GST = ($4504.50)
$3945 + GST = ($4339.50)
$3795 + GST = ($4174.50)
$3695 + GST = ($4064.50)
Summit + 1 Full-Day Workshop (3 days)
$3295 + GST = ($3624.50)
$3145 + GST = ($3459.50)
$2995 + GST = ($3294.50)
$2895 + GST = ($3184.50)
Summit Only (2 days)
$2495 + GST = ($2744.50)
$2345 + GST = ($2579.50)
$2195 + GST = ($2414.50)
$2095 + GST = ($2304.50)
1 Full-Day Workshop (1 day)
$1295 + GST = ($1424.50)
N/A
N/A
N/A
* Receive $150 off registration if you register and pay by 11 August 2015
** Receive $300 off registration if you register and pay by 14 July 2015
*** Receive $400 off registration if you register and pay by 16 June 2015
Group Discounts Available:
3 – 4 people: 10% off Standard Rate
TOTAL incl GST
5 – 7 people: 15% off Standard Rate
8 + people: 20% off Standard Rate
Conditions:
Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group
discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Value Plus, Super Saver and Early Bird Discounts are not
applicable to the individual Workshop. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid
Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts.
All Prices listed in Australian Dollars
WRF0915 - I
Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per
person only.
Email this form to:
3
[email protected] or
Call us on:
+61 2 8239 9700
Payment Details
Please Note: Payment is required prior to attending this event.
Credit Card Details - Please charge my credit card for this registration:
c Credit Card
Card Type
c Cheque (payable to Liquid Learning Group Pty Ltd)
c Electronic Funds Transfer
c Visa
c MasterCard
c Diners Club
c American Express
Note: 2% surcharge applies to Diners Club and American Express payments
Card Number
Expiry
c Please invoice me:
Purchase Order No. #
Full Name as on card
Amount
Cardholder’s Contact Number
Please quote ref WRF0915
and registrant name
Signature
Send To
5
Authorisation
X
4
Electronic Funds Transfer (EFT)
Please transfer funds directly to:
Westpac Account Name: Liquid
Learning Group Pty Ltd
BSB: 032 002
Account No: 407 273
SWIFT Code: WPACAU2S
Authorising Manager’s Details: This registration is invalid without a signature.
Name
Position
Signature
Date
X
Fax
7
Mail
+61 2 8239 9777
*
Liquid Learning Group Pty Ltd
GPO Box 1542
Sydney NSW 2001
Registration Policy
If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please
advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run
by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify
us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid
Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14
days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus
GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person
per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split
tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details.
Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised
details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to
change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances
arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be
responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is
cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an
event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use
towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance.
Email
:
Phone
[email protected]
)
+61 2 8239 9700
Disclaimer
Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course
facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should
not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and
recommends that its clients seek further professional advice.
Privacy Statement
Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in
the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your
information to a secure database. This will be used primarily to contact you for ongoing research, product development
and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive
information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such
information please tick this box: c
To update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd,
Level 9, 80 Clarence Street, Sydney NSW 2000, PH: +61 2 8239 9700, FX: +61 2 8239 9777,
email: [email protected] 
© 2015 Liquid Learning Group Pty Ltd ACN 108 415 354