Recognized Expertise
Loto-Québec has developed its expertise in many fields – Products development,
advertising campaigns, restaurant and hotel business, promotion of responsible gambling,
etc. – which have been recognized many times by here and overseas.
Loto-Québec
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Média Award 2015
Mai 2015
The Control public awareness campaign for responsible gambling that ran from January
through March 2014 won two awards: one in the Best use of outdoor advertising category
and a second for the Best use of mixed media of more than $250,000.
This campaign was produced by Carat Canada stood out thanks to its surprising and novel
deployment.
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2015 Créa Awards
April 2015
The Créativité hors média award annually honours an advertisement or campaign
developed for use on free or non-existent media (interactive installations or screenings,
gaming consoles, etc.), and whose media plan brings added value in terms of creativity.
This award was given to Les rendez-vous Loto-Québec for their promotional video clips
showcasing the Festival international Contes en Îles, in the Îles-de-la-Madeleine region, and
for their installation at Espace La Fontaine, the restaurant at Montréal’s Parc La Fontaine, in
2014.
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National Council on Problem Gambling Award
July 2014
The U.S.-based National Council on Problem Gambling (NCPG) has recognized
Loto-Québec's agameshouldremainagame.com web site as the most efficient among North
American sites with regard to raising public awareness about problem gambling and various
initiatives promoting healthy gaming habits.
The NCPG is itself an organization recognized for its U.S. programs that draw attention to
problem gambling and works to establish responsible gaming practices for legal gaming
operators, conducts research on pathological gambling, carries out prevention activities and
provides assistance to pathological gamblers and their families.
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Média Award 2014
May 2014
Last update: May 2015
The “It’s all up to chance” campaign produced by the Carat agency on behalf of the Office of
the Vice President for Responsible Gaming first launched in March 2013 was recognized for
the effectiveness of its message and visuals. The judging panel for the best use of visuals
category emphasized the creativity of posters displayed in downtown Montréal office
building elevators, on which the message read “Some machines we control,” with an arrow
pointing to elevator buttons. Once on the elevator, passengers were presented with an ad
installed on the inside of the doors depicting a video lottery terminal and the following
message: “Others we cannot control.”
The public awareness campaign was designed to correct misconceptions people hold,
particularly slot machine and video lottery terminal players, about gambling and especially
the role chance plays in game outcomes.
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2014 Créa Award
April 2014
Produced by Frame Studio, the Alice animation depicting a whole world of events and
colours, fun and surprises for Les rendez-vous Loto-Québec, won the grand prize in the
Artisans – Animation category.
Créa’s ninth annual awards ceremony honouring the most creative Québec ads was held
April 3, 2014, at Place des Arts, in Montréal. For more information, go to concourscrea.com.
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International Guild of Sponsors Award
February 2014
The International Guild of Sponsors, an organization that brings together sponsorship
professionals from around the world, has bestowed upon Loto-Québec the Highest
PerforMind Achiever award for the second consecutive year (2013 and 2014). This honour
recognizes across-category sponsorship performance. The Guild seeks to spotlight work by
corporations who promote health, growth and art in sponsorships, within their local market
and internationally.
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2013 Batchy Award
October 2013
The very first communications program intended for the general public launched by the
Office of the Vice President for Responsible Gambling garnered much attention at the 2013
North American Association of State and Provincial Lotteries (NASPL). Loto Québec took
home the first Batchy awards for its TV and printed campaign There are machines you can
control. And machines you can't control, aired in the spring of 2013.
The quality of Loto-Québec’s in-house newsletter, En jeux, was recognized with a finalist
award in the Corporate Communications category.
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2012 Média Award
April 2012
Bleublancrouge’s Les rendez-vous.tv campaign was awarded a distinction in the Television
category. For the summer 2011 season, sponsors became cultural content broadcasters
thanks to Les rendez-vous.tv TV capsules aired three times a day on TVA and online on
Canoë. Announcers from all over Québec presented live capsules of events in their region.
In all, 150 clips were produced, each reaching an average of 570,000 viewers.
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Level IV certification of the World Lottery Association's Responsible Gaming
Framework
April 2012
Level IV certification of the World Lottery Association's (WLA) Responsible Gaming
Framework. The WLA comprises 140 lottery corporations worldwide. This internationallyrecognized certification was extended in 2012 and is valid until 2015.
Last update: May 2015
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Security Control Standard Certification of the World Lottery Association
July 2011
This certification recognizes the secure and trustworthy operation of games of chance.
Worldwide, a mere 40 lottery corporations have received this certification.
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Vision Awards 2011 by the League of American Communications Professionals
July 2011
Loto-Québec received a Bronze Award for the 2010 Annual Report.
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ICI ON RECYCLE!
ICI ON RECYCLE! is a Government of Québec program recognizing the environmental
performance of industries, businesses and institutions.
Level 3 certification – Performance
This level recognizes establishments that have put in place measures to reduce, reuse,
recycle and reclaim (4R) 70% (bronze level), 80% (Silver) or 90% (Gold) of their residual
materials. The following Loto-Québec installations have received that certification (valid for
a period of 3 years):
o
o
Québec City Office (Bronze)
Laval Office (Silver)
Level 2 certification – Implementation
This level recognizes establishments that have implemented measures relating to the 4R
principle as well as information and awareness activities. The following Loto-Québec
installations have received that certification (valid for a period of 2 years):
o
o
o
o
o
o
o
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Headquarters (Montréal)
Loto-Québec multifunctional complex (Montréal)
Computer centre (Montréal)
Québec City gaming hall
Trois-Rivières gaming hall
Casino de Montréal
Casino de Mont-Tremblant
BOMA BESt
BOMA BESt (which stands for Building Environmental Standards) is a certification standard
relating to commercial building sustainability.
BOMA BESt Level 4
This level recognizes the implementation of BESt best practices where an overall evaluation
score of 90% or higher was earned. The following Loto-Québec installation has met that
standard (valid for a period of 2 years):
o Laval Office
BOMA BESt Level 3
This level recognizes the implementation of BESt best practices where an overall evaluation
score of 80% to 89% or higher was earned. The following Loto-Québec installations have
met that standard (valid for a period of 2 years):
o
o
Headquarters (Montréal)
Québec City Office
Last update: May 2015
o
o
o
o
o
o
o
o
o
Loto-Québec multifunctional complex (Montréal)
Computer centre (Montréal)
Québec City gaming hall
Trois-Rivières gaming hall
Casino de Montréal
Casino du Lac-Leamy
Hilton Lac-Leamy
Casino de Charlevoix
Casino de Mont-Tremblant
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LEED Certification
LEED (which stands for Leadership in Energy and Environmental Design) is a certification
program and international benchmark for the design, construction and operation of high
performance “green” buildings. Each project is evaluated on a total of 110 points, leading to
various certifications. The following two Loto-Québec establishments have earned the Silver
Level (50 to 59 points):
o Trois-Rivières gaming hall
o Québec City gaming hall
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North American Association of State and Provincial Lotteries (NASPL) Convention
December 2010
Batchy Award at the 2010 North American Association of State and Provincial Lotteries
(NASPL) Convention, in the Corporate Communication category. The company newsletter
En jeux was honoured with a Batchy Award for Best Employee Newsletter.
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Vision Awards 2010 by the League of American Communications Professionals
July 2010
Loto-Québec received a Silver Award for the 2009 Annual Report.
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Contech Innovation Awards
October 2009
Thanks to its energy conservation program for its multi-function complex, the award
recognizes innovative practices in sustainable development in the industrial, commercial
and institutional building category.
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Octas Awards
May 2009
Loto-Québec won in the Online Learning and Knowledge Management (1000 + employees)
category and was short-listed in the Innovation (100 + employees) category for its retail
outlet digital display network.
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Pilier d’Or competition by the Association des gestionnaires de parcs immobiliers
institutionnels (AGPI)
September 2009
Loto-Québec was honoured with a second award in the Human Resources category at the
Pilier d’Or competition organized by the AGPI.
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Level 3 certification - Performance from the ICI ON RECYCLE! 2009 program
August 2009
Our regional offices in Laval and Québec City have obtained level 3 certification Performance from the ICI ON RECYCLE! 2009 program. This level recognizes businesses
that have implemented measures to reduce, reuse, recover, and recycle waste (4 Rs), and
have attained an over 80% recovery rate.
Last update: May 2015
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Level 2 certification - Implementation from the ICI ON RECYCLE! 2009 program
August 2009
The Loto-Québec head office, the Multifunctional Complex, the Pierre-de-Coubertin
building, and our gaming halls in Québec City and Trois-Rivières have also achieved Level
2 certification - Implementation from the ICI ON RECYCLE! 2009 program. This level
recognizes businesses that have implemented measures that respect the 4 Rs, as well as
activities that educate and raise awareness.
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Level IV certification of the World Lottery Association's Responsible Gaming
Framework
April 2009
This internationally-recognized certification is valid until 2012.
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2009-2010 BOMA Gala
April 2009
Loto-Québec took the spotlight at the BOMA 2009-2010 Québec Awards by taking home
four BOMA awards:
1. BOMA Québec 2009-2010 Building of the Year Award in the "Under 100,000 Square
Feet" category for the Centre régional de Montréal et du Nord-Ouest du Québec in
Laval.
2. BOMA Québec 2009-2010 Building of the Year Award in the "Corporate Building"
category for Corporate Headquarters in Montréal.
3. BOMA Québec 2009-2010 Earth Award for the Complexe multifonctionnel Loto-Québec
in Montréal.
4. BOMA Québec 2009-2010 Pinnacle Award – Customer Service for the quality of service
provided by the Corporate Department of Real Estate Operations.
In addition, the Corporation also received 10 BOMA BESt certifications for 10 of its
buildings.
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Vision Awards 2008 by the League of American Communications Professionals
2008
Loto-Québec received a Platinum Award and the Gold Award for Most Engaging Report for
the 2008 Annual Report.
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World Lottery Association Convention and Trade Show
October 2008
Loto-Québec distinguished itself at the first World Lottery Association Responsible Gaming
award ceremony by winning the Best Player Education Program prize.
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Pilier d’Or competition by the Association des gestionnaires de parcs immobiliers
institutionnels (AGPI)
October 2008
Loto-Québec was honoured with a third award in the Environment category at the Pilier d’Or
competition organized by the AGPI.
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Pilier d’Or competition by the Association des gestionnaires de parcs immobiliers
institutionnels (AGPI)
October 2008
Loto-Québec was honoured with a second award in the Management Merit category at the
Pilier d’Or competition organized by the AGPI.
Last update: May 2015
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North American Association of State and Provincial Lotteries (NASPL) Convention
September 2008
Loto-Québec received a Batchy Award in the Corporate Communication category for the
Annual Report 2007. The company newsletter En jeux was honoured with a Batchy Award
for Best Employee Newsletter.
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Environmental and Sustainable Development Recognition Gala
April 2008
Loto-Québec received an award in the Companies and Industries category for the Organize
Events That Respect the Principles of Eco-Responsibility project.
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Vision Awards 2007 by the League of American Communications Professionals
2007
Loto-Québec received a Silver Award for the 2007 Annual Report.
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Pilier d’Or competition by the Association des gestionnaires de parcs immobiliers
institutionnels (AGPI)
October 2007
Participating for the first time in the Pilier d’Or competition organized by the AGPI,
Loto-Québec was honoured with an award in the Management Merit category.
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2007-2008 BOMA Gala
June 2007
Loto-Québec received the Office Building of the Year Award in the 100,000 to 249,999Square-Feet category for its Complexe multifonctionnel Loto-Québec in Montréal, as well as
the Earth Award for the Édifice Loto-Québec located on Grande-Allée Street West in
Québec City. Moreover, the Corporation has earned four new Go Green Plus certifications.
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2007 Équinoxes Awards
June 2007
Loto-Québec’s Corporate Awareness Campaign on Information Technology Security has
earned it the distinguished Platinum Équinoxe Award in the “Internal Public Relations
Program” category.
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North American Association of State and Provincial Lotteries (NASPL) Convention
October 2006
Loto-Québec received a Batchy Award in the Corporate Communication category for the
Annual Report 2005 and the Social Responsibility Review 2005. The company newsletter
En jeux was honoured with a Batchy Award for Best Employee Newsletter.
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Orange awarded to CEO Alain Cousineau by Commerce magazine
March 2005
As part of the first Orange and Lemon Awards for management, Commerce magazine
presented an Orange to Loto-Québec CEO Alain Cousineau for what the publication’s
editorial team deemed a ‘courageous’ decision to reduce public accessibility to video lottery
terminals.
Lotteries
2014 NASPL Prize
September 2014
Loto 6/49’s Wedding and Stones ads from the Careful what you promise campaign won first
prize in the TV Advertising – Coordinated Campaign category at the annual North American
Association of State and Provincial Lotteries (NASPL) conference.
Last update: May 2015
2014 ICSC Prize
June 2014
Loto-Québec’s new shopping centre kiosks were awarded a Silver prize by the Conseil
international des centres commerciaux (ICSC) in the Design – Retail, Kiosk category. Designed
from the sales clerk’s point of view, i.e. from the interior and somewhat like an airplane pilot’s
seat, the new kiosks have a more modern look that is both simple and original.
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Marketing Awards 2014
May 2014
The national Marketing Awards competition awarded a SILVER prize to Loto-Québec for
two Lotto 6/49 television ads from the Careful what you promise campaign. The ads,
entitled Wedding and Pebbles, won in the Television Campaign category. The awardwinning ads were developed by the Sid Lee agency and produced by Nicolas Monette from
401 Productions.
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2014 Créa Award
April 2014
The ad campaign entitled Careful what you promise, created by Sid Lee to support the
launch of the new Lotto 6/49 offering guaranteed prizes, took the grand prize in the Film –
TV Ad category. In the same campaign, the Pebbles message also won the grand prize in
the TV Ad – Product category, making it the third consecutive year for Loto-Québec to
garner top honours in that category.
The 60-second ad created by lg2 showing a Lotto Max winner at the heart of Times Square
in New York to surprise his wife also won a prize in the TV Ad – Product category.
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2013 Batchy Award
October 2013
Mise-o-jeu’s Lock-out campaign received a finalist award in the under $25,000 TV ads
segment.
Sprinto was also recognized with a finalist award in the Best New Online Games category.
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2013 Créa Award
March 2013
The ad campaign created by ad agency lg2 for the $100 million Extravaganza scratch ticket
took the grand prize in the TV Ad – Product category, in addition to a prize in the Off-TV –
Single Item category (for the long version of a hip-hop video parody, available on the
Internet) and the grand prize in the Original Music category. The music for the ad was
produced by Studios Apollo.
To promote the Sprinto lottery, a web campaign focusing on gaming experience and the
excitement of horse racing was designed by lg2, winning a prize in the online ad category.
Loto-Québec was the first Canadian lottery corporation to offer a lottery product inspired
from the pan-Canadian Lotto Max to be sold exclusively in Québec. The ad campaign for
Québec Max, produced by Sid Lee, focused on the possibility of creating home-grown
millionaires. That ad took the prize in the outdoor or transit ad campaign category.
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2013 Média Award
May 2013
The ad offensive orchestrated by Carat (in association with lg2) highlighting the launch of
the new Sprinto instant game was rewarded in the Display category for its production in the
Berri-UQAM metro station.
Last update: May 2015
Station turnstiles were dressed up as starting gates for a horse race, placing metro users in
racing lanes headed for the finish line! The concept of the finish line extended to metro
platforms.
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2012 Créa Award
March 2012
The TV ad designed by Sid Lee to announce the first $100,000 per year for life bonus prize
offered by Lotto 6/49 won the grand prize in the TV Ad – Product category.
The ad campaign for the Mots cachés instant lottery, dreamed up by the Saint Jacques
Vallée Young & Rubicam agency, also caught the selection panel’s attention. The
innovative sectional display concept in the McGill metro station garnered three awards for
Loto Québec: a Media Creativity prize and two Indoor Display prizes (Single Item and
Campaign). Thanks to the use of distorted perspectives, the puzzle pieces of the Mots
cachés logo came together when the viewer stood at a specific location on the platform.
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2012 Média Award
April 2012
The Mots cachés scratch ticket also won the grand prize in the Display category. MEC
Montréal’s multimedia campaign design for Mise-o-jeu was awarded the grand prize in the
Over $250,000 Mixed-Media category with the promotion of media as a real way to bet and
brand presence in social media, particularly Forum Mise-o-jeu.
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North American Association of State and Provincial Lotteries (NASPL) Convention
October 2011
Loto-Québec on three awards, including “Best of the Batch” for its Sunrise TV ad promoting
the Lotto Max lottery. Created by the agency Bos, that same Lotto Max TV ad was also
recognized in the “Best Use of Cinematography” category. In the “Best use of Humor”
category, the Lotto Poker English language TV ad was awarded top prize. Designed by
Montréal agency Sid Lee, this TV ad was also recognized in the “Daily Games” category.
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Sponsorship Marketing Awards
April 2011
Award of distinction for the program Making the Brand Promise Reality for Lotto Max, in the
Small Budget category (sponsorships of less than $100,000 a year, including activation and
rights fees).
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Créa 2011 Contest
March 2011
Two agencies mandated by Loto-Québec were honoured for ad creation. BOS received a
Créa Award in the Television – Services, Individual Ad category with an ad for the
100 millions fortune lottery. Sid Lee received two Créa Awards for the Lotto 6/49 lottery, one
in the Television – Services, Individual Ad category for an ad from the campaign "Défi –
Pour un million de dollars, fais-tu ça?" ["Challenge – For a million dollars, would you do
that?"], and the other in the Outdoor Display, Ad category for an ad from the campaign
"Vivez en dessous de vos moyens" ["Live within your means"].
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North American Association of State and Provincial Lotteries (NASPL) Convention
December 2010
Batchy Award* at the 2010 North American Association of State and Provincial Lotteries
Convention (NASPL) for the Best New Online Games for Lotto Max.
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The World Lottery Association (WLA) Convention and Trade Show
November 2006
Loto-Québec earned the Advertising Award in the Internet Advertising category for the
company’s ad "Vous voulez l’auto. Grattez Loto" (You want the auto? Scratch Loto!”).
Last update: May 2015
Created by Diesel Marketing (now Sid Lee), this ad presented Loto, the instant lottery that
offered cars and several other MINI Cooper merchandise prizes. Players on the Web were
invited to scratch the virtual lottery ticket using their mouse
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North American Association of State and Provincial Lotteries (NASPL) Convention
October 2006
Loto-Québec received a Batchy Award in the "Television Advertising" category for
Ma Maison Rona ad. Célébration 2006 was nominated for a Hickey Award in the "Special
Events Promotion" category.
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Metro Global Print Awards
September 2006
Published in the Montréal edition of the Metro daily on October 5, 2006, an ad with the
theme "It's hockey time!" for Loto-Québec's Mise-o-jeu and Pronostik products won third
place in the Metro Global Print Awards, an international competition that honours the most
creative advertising campaign appearing in a Metro daily.
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Concours Créa
March 2006
Two advertising agencies received awards for ads created for Loto-Québec. Diesel was
awarded a Grand Prix Crea in the "Television - Services, Individual Ad" category for two
advertisements from the "Always be nice to the people who play Lotto 6/49 ad" campaign.
BOS also won a Grand Prix Crea in the "Radio, Individual Ad" category for a Super 7
advertisement.
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The 2005 CASSIES Awards (Canadian Advertising Success Stories)
November 2005
Loto-Québec was recognized for the creativity and effectiveness of its "Always be nice to
people who play the new Lotto 6/49" ad campaign launched in May 2004 to promote the
new Lotto 6/49.This campaign was the sole 2005 CASSIES award-winner in the "Services General" category.
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North American Association of State and Provincial Lotteries (NASPL) Convention
September 2005
Vlan! instant lottery was ranked as being among the best five new instant games in North
America.
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46th Concours de création publicitaire (creative advertising competition) of the
Publicité Club de Montréal
May 2005
Loto-Québec won 3 Coq awards: a Coq d’or in the TV/Cinema - Service category for the
Lotto 6/49 English-language "Mark" ad, another for the Mixed Media category for the Lotto
6/49 "Always be nice" campaign and a Coq d’argent in the Radio - Service category for the
"Insomnia" ad. The Corporation thus became the second most award-winning advertiser.
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The 2004 World Lottery Association Advertising Awards
March 2005
Loto-Québec won two prestigious awards in the Lottery Games category: Best Lotto Ad for
the Lotto 6/49 "Mariachis" produced as part of the "Always be nice to people who play the
new Lotto 6/49" campaign and Best Instant Product Ad for the "Pleasures of Golf" campaign
created for the Mini-Golf CD-ROM game.
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45th Publicité Club de Montréal - Concours de création publicitaire
May 2004
Loto-Québec was awarded the Prix Hommage Jacques-Bouchard by the Publicité Club de
Montréal. Created three years ago, this award recognizes the recipient’s exceptional
contribution to Québec’s advertising industry. Loto-Québec received the honour for the
Last update: May 2015
consistent quality of its advertising production.
Loto-Québec also won a Coq de bronze in the TV/Cinema – Service category for
"Incognito", the TV ad for Mots Cachés, and a Coq d’argent for the Super 7 "Faites le un"
ad in the Radio – Service category.
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North American Association of State and Provincial Lotteries (NASPL) Convention
October 2004
Loto-Québec hosted the annual convention attended by nearly 1 000 members from
Canada and the United States.
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North American Association of State and Provincial Lotteries (NASPL) Convention
September 2003
Loto-Québec received the Hickey Trophy in the Special Events Promotion category for
Célébration 2003, a Batchy Award for Best TV Production – TV Draw and another in Best
TV Production – TV Show for "La Chasse aux trésors"”, and a third Batchy in the Corporate
Communication category.
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44th Concours de création publicitaire of the Publicité Club de Montréal
May 2003
Loto-Québec won a Coq de bronze in the TV/Cinema – Service category for the "l’Extra,
Oui" ad and a Coq d’argent in the Newspaper category for the Super 7 ad, "Le domaine à
Roger".
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Smart Ideas Trophy
2002
Awarded by the Public Gaming Research Institute in the Lotteries category for implementing
an extranet to broadcast draw results to the media.
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The 2001 World Lottery Association Advertising Awards
2001
Loto-Québec took second place for a Gagnant à Vie! ad.
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Annual Fédération de l’informatique du Québec competition
2001
The OCTAS B2B prize was granted to Loto-Québec for creating a draw results broadcast
system.
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Prix Hommage Jacques-Bouchard
Office québécois de la langue française
2001
Awarded in the TV category for the quality of French in the Extra ad "Conseiller capillaire"
produced by ad agency BOS.
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The 2000 World Lottery Association Advertising Awards
2000
Loto-Québec wins top awards in the following categories:
Most Innovative Instant Ticket Design and Retailer Promotion.
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Publicité Club de Montréal - Concours de création publicitaire
2000
Coq de bronze in the TV/Cinema – Service category for the Super 7 "La Rolls" ad produced
by ad agency BOS.
* Over the years, Loto-Québec has won many Batchy trophies.
Last update: May 2015
Casinos
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Romero Awards*
2014
The marketing campaign for the Zone, a hosted multi-game space, was awarded the
Diamond prize (first place) in the Online Marketing (Internet site and social media) – Major
Casino category.
The Par pur plaisir... de donner! volunteer day was awarded the Silver prize (third place) in
the Community Relations (charity, programs) – Major Casino category.
Honourable mentions were also awarded for:
–
–
–
–
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The variety of betting levels (promotional offers to the public during the October 2013
Casino Privilèges campaign)
The Un été dans le 1 000 promotion, deployed in our four casinos
The My casino online promotion
The marketing campaign for the reopening of the Casino de Montréal
Romero Awards*
2013
The October 2012 promotion was awarded Silver in the Direct Marketing category.
The Loto-Casino promotion launching the CASINO scratch ticket received an honourable
mention in the Casino On-Site Promotion category.
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Romero Awards*
2012
The Casino Privilèges Winter Promotion campaign received an honourable mention in the
Relationship Marketing category.
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Concours Grafika
2009
Casino-supplier advertising agency Sid Lee won an award for Québec’s casinos web site in
the Site web informatif/éducatif category.
Casino de Montréal
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GRANDS PRIX DU DESIGN
2012
During the 2012 GRANDS PRIX DU DESIGN, the Casino won an Espace public prize in the
Hotel category for its Level 5 restaurant area design. Moureaux Hauspy + Associés and
Blazysgérard architects and designers carried out the project, setting themselves apart from
the 300 projects submitted, thanks to their great creativity. The annual pan-Québec contest
highlights the best in architecture as well as interior and industrial design.
The selection panel especially liked the project's Expo 67 flavour. The new space was
designed to create a unique area for social interaction and discovery. The refinement of its
interior design, warm futuristic curves and lighting enable Montréal to shine brightly on the
international casino scene.
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Romero Awards*
2013
Last update: May 2015
The Casino received an honourable mention in the Community Relations category for its
Pink Carpet event.
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Romero Awards*
2012
The Million Dollar Race promotion took Silver in the Floor Promotion category.
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Gala de l’ADISQ (Association québécoise de l'industrie du disque, du spectacle et de
la vidéo)
2003
Le Cabaret du Casino is nominated in the Best Performance Hall of the Year category.
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Prix ULYSSE
2000
Awarded by Tourisme Montréal to Resto-Casino in the Food Services – Tourism
Development category.
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Grands Prix du tourisme québécois
1995
Awarded to the Casino de Montréal in the Public Enterprise category.
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Grands Prix du tourisme québécois
1995
The Kéroul honourable mention recognizing the Casino’s efforts to facilitate access for
people with limited mobility.
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Paul Waterbury Award of Excellence for Outdoor Lighting
1994
Prize presented for exceptional contribution to the art and science of lighting design by the
International Illumination Design Association awards program.
Nuances Restaurant – Casino de Montréal
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Five Diamond Rating
2000 to 2010
Awarded to Nuances by the Canadian Automobile Association and the American
Automobile Association (CAA-AAA).
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2007 Restaurant of the Year
November 2006
Awarded to Nuances restaurant by the Guide Debeur for its exceptional cuisine, service and
décor.
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DiRōNa Guide
2002 to 2006
Nuances was a member of the Distinguished Restaurants of North America (DiRōNa) from
2002 to 2006.
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Best of Award of Excellence
2002 to 2006
Awarded to Nuances restaurant by Wine Spectator magazine.
Last update: May 2015
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Three-star Rating
2002 to 2006
Awarded to Nuances restaurant by Mobil Travel Guide.
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Four Stars
1999 to 2006
Awarded to Nuances restaurant by the Guide Debeur.
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Diamond Wine Award
2003
International award of excellence to Nuances restaurant by International Restaurant and
Hospitality Rating Bureau.
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Grands Prix du tourisme québécois
1997
"Table de Prestige" award presented to Nuances.
Casino du Lac-Leamy
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Écolectrique Network
The Casino is one of 13 Québec companies to earn membership in Hydro-Québec’s
Écolectrique network thanks to its energy conservation efforts and exceptional performance
in energy efficiency. Such acknowledgement confirms that these companies are taking
concrete steps on the energy front.
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Romero Awards*
2013
The Casino received an honourable mention in the Direct Marketing category for the Hilton
Lac-Leamy mailing for an exclusive stay offer.
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Romero Awards*
2012
The Zappers promotion won the Diamond prize in the E-Mail Marketing category.
The Devinez pour gagner Facebook promotion received an honourable mention in the
Cyber Marketing category.
The Sustainable Development campaign (composting, reduction of bottled water) at the
Casino du Lac-Leamy and the Casino de Mont-Tremblant received a special mention in the
Community Relations category.
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Entreprise vélosympathique
2011
Celebrating international In Town Without My Car Day! The Casino du Lac-Leamy received
Vélo Québec's 2011 “Entreprise vélosympathique” award, which recognizes concrete
actions taken by employers to encourage their employees to bike to work.
The Casino took first place in the category of businesses with over 1,000 employees for
providing its staff with a supervised free-access and secure bike parking zone as well as
sanitary installations (dressing room, showers and lockers).
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BOMA BESt 2008
December 2008
Last update: May 2015
The Hilton Lac-Leamy hotel is certified BOMA BESt, Level 2 (out of a possible four), while
the Casino du Lac-Leamy receives Level 3 certification. BOMA BESt measures the
environmental performance of buildings.
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Gaming Voice Award
2004 - 2005
The Casino du Lac-Leamy won a Gaming Voice award in the Best Outdoor Ad for its
“Ottawa Outdoor Campaign” created by ad agency lg2. This prestigious honour was
received from the American Gaming Association at their annual communications awards
event.
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Tourism product of the year
1998
Award presented by the Ottawa Tourism and Convention Authority.
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Benefactor of the Year
1998
Award presented during the Culturiades event to highlight the Casino’s commitment to the
community.
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"Urban Design 1996" category
1996
Honourable mention awarded by the Ordre des architectes du Québec for the layout of the
site surrounding the complex.
Le Baccara Restaurant – Casino du Lac-Leamy
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Five Diamond Rating
2001 to 2014
th
Le Baccara received this award, bestowed by the CAA-AAA, for the 15 consecutive year.
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Best of Award of Excellence
2004-2010
Awarded by Wine Spectator magazine.
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Four Stars
Since 1997
The guide's highest award, a mark of the restaurant’s excellence, awarded to Le Baccara
restaurant by the Guide Debeur since 1997.
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Epicurean Awards – Ottawa Wine and Food Show
2008
During the 2008 edition of the Ottawa Wine and Food Show, Le Baccara received not one,
but three awards: "Best Restaurant", "Chef of the Year" (Serge Rourre), and "Best Wine
Experience" (sommelier Danielle Dupont”).
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Epicurean Awards – Ottawa Wine and Food Show
2003, 2005 and 2006
Two gold medals won in the "Best Service" and "Best Haute Cuisine Restaurant"
categories.
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Best Wine List Award
2004
Presented during Ottawa Magazine’s 4th Annual Restaurant Awards.
Last update: May 2015
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Epicurean Awards
2004
" Best Sommelier" Gold Medal.
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Four-star Rating
2002
Awarded to Le Baccara restaurant by Mobil Travel Guide.
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Table de Prestige
2000
Fine-dining tribute bestowed by le Grand Prix du tourisme québécois en gastronomie.
Hilton Lac-Leamy
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Ottawa Wedding Awards
2015: The Casino du Lac-Leamy’s Hilton Lac-Leamy hotel was recognized by its peers as
a leader in the industry when it won Ottawa Wedding Awards’ top honours in the Reception
Venue – Hotel category. The population at large named the Hilton Lac-Leamy as OttawaGatineau’s best hotel to hold a wedding reception.
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TripAdvisor’s 2013 Certificate of Excellence
The Hilton Lac-Leamy received TripAdvisor’s 2013 Certificate of Excellence, which
recognizes the best-performing companies on its web site.
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Hotel Award of Excellence - Hilton Hotels
2011
Awarded for customer loyalty and satisfaction as well as for the quality of its service and
installations in the under-500-room category.
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Condé Nast Traveler
2010
Selected by readers of this prestigious magazine as one of the Top 100 hotels in the world.
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Four Diamonds
2002-2007
Awarded for six consecutive years by the CAA-AAA Award, from 2002 to 2007.
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Five Stars
2001-2007
Awarded by Tourisme Québec’s CITQ (Corporation de l’industrie touristique du Québec)
from 2001 to 2007.
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Conrad Hilton (Connie) Award
2002, 2004, 2005 and 2006
Best Overall Performance in North America (commercial category) awarded at Hilton
Hotels’ annual convention.
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Conrad Hilton (Connie) Award
2006
Best Restaurant and Best Food and Beverage Experience awarded at Hilton Hotels’ annual
convention.
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Guest Assistance Award
2005
Awarded by Hilton Corporation in recognition of the Hilton Lac-Leamy’s outstanding
Last update: May 2015
handling of guest concerns and requests.
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Best Overall Service and Best Overall Experience
2005
Awarded by Hilton Corporation.
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Choice Location
2004 and 2005
Chosen Central Canada’s Meeting Planner’s Choice hotel by Meetings and Incentive Travel
magazine.
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Best Overall Experience
2004
Hilton Hotels
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Verbal recognition for Guest Assistance Award
2004
Hilton Hotels
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Verbal recognition for Overall Service
2004
Hilton Hotels
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Guest Satisfaction Award (500 rooms and less)
March 2003
Awarded at Hilton Hotels’ annual convention.
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First in customer satisfaction, 500 and under rooms
2001
Hilton Hotels
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Annual Reader’s Choice Award
Awarded by Meetings and Incentive Travel (M&IT) magazine. Meeting planners singled out
the establishment because of the attention to detail and the exceptional customer service.
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Meeting Planners Choice
Awarded in 2003-2004 by the readers of Meeting & Incentive Travel Magazine.
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Four Green Keys
Awarded by Green Key Global, an eco-rating program which recognizes environmental
performances in hotel industry.
Casino de Charlevoix
• Green Keys
The Hotel Association of Canada awarded Four Green Keys to the Fairmont Le Manoir
Richelieu for its leadership and commitment to protecting the environment thanks to
programs involving management, employees, customers and the general public. These
programs have produced significant and measurable results.
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Accessible Road
The Fairmont Le Manoir Richelieu is a member of The Accessible Road (specially designed
to promote accessible tourism to customers with functional limitations).
Last update: May 2015
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Condé Nast Traveler
2011, 2012
The Condé Nast Traveler ranked the Fairmont Le Manoir Richelieu among the 20 best
resorts in Canada and as one of the 50 best ski resorts in Canada (2011 and 2012).
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Creative Power Retreats
2010, 2011 and 2012
The Fairmont Le Manoir Richelieu was recommended by the Creative Power Retreats site
(2010, 2011 and 2012).
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Expedia Insiders’ Select
2010
The Fairmont Le Manoir Richelieu was selected as one of the best hotels in the world by
Expedia Insiders’ Select (2010).
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Mobil Guide
The Mobil Guide (now the Forbes Travel Guide) awarded three stars to the Fairmont
Le Manoir Richelieu.
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Grands Prix du tourisme québécois
2009
The Grands Prix du tourisme québécois awarded the National Or prize to the Fairmont
Le Manoir Richelieu (2009).
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Four Diamond Rating
2001 to 2007, 2012
Fairmont Le Manoir Richelieu and Le Charlevoix restaurant are awarded the Four Diamond
Rating by the Canadian Automobile Association and the American Automobile Association
(CAA-AAA).
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Mérite environnement
2008
The Council of Mayors of the Charlevoix-Est RMC awards the Mérite environnement prize
to the Fairmont Le Manoir Richelieu during the Charlevoix Chamber of Commerce’s Gala
Méritas Charlevoix 2008 event.
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In the 500 World’s Best Hotels
2007, 2013
Fairmont Le Manoir Richelieu received this honour by Travel and Leisure magazine.
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Gold List
2001, 2004, 2006-2010
Awarded to Fairmont Le Manoir Richelieu by the prestigious Condé Nast Traveler magazine
in 2001 and 2004 as well as from 2006 to 2010. The Casino was also voted among the top
75 best North American resorts in 2003 by the magazine’s readers.
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Stars for Fairmont Le Manoir Richelieu
Since 2001
Last update: May 2015
o
o
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Fairmont Le Manoir Richelieu receives the Five-Star rating from Hébergement
Québec.
The hotel’s high standards are recognized with a three-star rating by the Mobil
Travel Guide.
Grands Prix du tourisme québécois
2002 and 2004
Le Charlevoix and Fairmont Le Manoir Richelieu received top honours in the provincial
"Grands Prix du tourisme québécois" awards in the "Gastronomy" and "Accommodations"
categories.
Le Charlevoix and Le Saint-Laurent Restaurants
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Le Charlevoix restaurant was awarded Four Diamonds by the AAA/CAA in 2012.
In recognition of their sound management of marine resources, the restaurants were Blue
Fork certified by Exploramer.
Québec’s Collège des ambassadeurs du vin award their Gold Card to the restaurants
(2009).
Wine Spectator Award
2003-2011
Fairmont Le Manoir Richelieu’s Le Charlevoix restaurant is distinguished for its excellent
wine list by Wine Spectator magazine.
Golf Course
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The golf course was ranked Four Stars by the Corporation de l’industrie touristique du
Québec (2011 and 2012).
The course was named Best Canadian Course by Golfweek Magazine (2011).
The course was awarded the National Argent prize by the Grands Prix du tourisme
québécois (2007).
The course was awarded the Régional Or prize by the Grands Prix du tourisme québécois
(2007).
The course was ranked 7th out of the 100 best golf resorts in the world by Condé Nast
Traveler (2007).
The course won the Golf Destination of the Year – North America prize in the IAGTO
Awards (2007).
The course was named Best New Canadian Golf Course by Golf’s Digest (2006).
* These distinctions are awarded annually by North-American casino industry marketing professionals.
Ingenio
• Premières en affaires
June 2013
Nathalie Rajotte, General Manager at Ingenio, was named by Québécois magazine
Premières en affaires as one of the eight most influential people in the field of innovation
and technology in Québec.
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OCTAS 2013
Mai 2013
Volcan, a gaming concept created by the Société des casinos du Québec and led by
Ingenio, was nominated as a finalist for the 2013 OCTAS award in the gaming and
entertainment category.
Last update: May 2015
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2005 Marketing Personality
April 2005
Nathalie Rajotte, General Manager for Ingenio, won the title of Marketing Personality of the
Year in the B2B category from the Association marketing de Montréal.
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Recognition of the French language in Information Technology
March 2005
The Office québécois de la langue française confers an honourable mention for the
multimedia lottery Eldorado.
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OCTAS - Fédération de l’informatique du Québec
May 2003
The CD-ROM lottery Mini-Golf wins top honours in the Multimedia – General and
Educational and Games category.
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Gutenberg Prize
March 2003
Awarded to the Québecor World Colour Graphics printing plant and Vasco Design
International by the Artisans des arts graphiques de Montréal in the Folders and Products
Presentations category for Ingenio’s promotional folder.
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MIM d’or prize
March 2003
Mini-Golf lottery with CD-ROM nominated in the Adult Game category.
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Prix Boomerang - Les éditions Infopresse
December 2003
Mini-Golf lottery with CD-ROM nominated in the Edutainment CD-ROM category.
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Award for Quality and Excellence in the World Lottery Industry
August 2002
Awarded by the Public Gaming Research Institute in the Outstanding Achievement
category.
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Great Ideas Award
2002
Won at the ILAC convention attended by lottery corporations from Latin America and the
Caribbean.
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Smart Ideas Award
February 2001
First place in the Revenue Enhancing - Supplier category for the Mot Mystère lottery with
CD-ROM, awarded by the Public Gaming Research Institut.
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Award of Excellence (Lottery)
March 2001
Awarded at the Canadian Gaming Summit and Exhibition.
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Award for Quality and Excellence in the World Lottery Industry
April 2001
Awarded at the International Lottery Exposition.
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2000 WLA Competition
June 2000
Recipient of the Most Innovative Instant Ticket Design award and Best Retailer Promotion
award for the Trésors de la Tour lottery promotion “Real Fun, Real Cash” (Loto-Québec).
Last update: May 2015
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Smart Ideas Award
February 2000
First place in the New Lotteries category.
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Prix Boomerang - Les éditions Infopresse
December 1999
Prize awarded in the Information Terminals category for the Make sure gambling remains a
game information terminal.
Société des loteries vidéos du Québec inc. (SLVQ)
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International Association of Business Communicators
2003
EXCEL award presented to the SLVQ for distinguishing itself internationally with its public
awareness program "Au hasard du jeu" about the risks of gambling. This ground-breaking
project was presented in and reported on by The WAGER (The Worldwide Addiction
Gambling Education Report), a research bulletin affiliated with Harvard Medical School. The
SLVQ is the first company in the industry world to have implemented and evaluated such a
program.
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ISO 9001 certification (obtained in 1999)
Last update: May 2015