Leicester, Leicestershire & Rutland Safeguarding Children Learning Multi-Agency Training Programme – Partnership Agreement April 2015 Contents Introduction, context and principles: 1.1 Introduction 1.2 Background & Context 1.3 Current Position 1.4 Principles of the Programme 1.5 Parties involved in the Partnership Agreement The Process: 2.1 Flow Chart outlining the process for events being placed on the programme 2.2 Identifying the Priorities 2.3 ‘Commissioning’ the Learning event 2.4 Defining the ‘Mixed Economy’ – resourcing the programme 2.5 Organising the learning including annual scheduling. 2.6 Delivery of the event Additional Information: 3.1 Trainers Network 3.2 Alternative Multi Agency Learning 3.3 Dissemination of essential information 3.4 Promotion & Publicity 3.5 Selecting Appropriate Learning 3.6 Charging for non-attendance 3.7 Review dates and contact details Document reviewed on 27th April 2015 ‘The Leicester, Leicestershire & Rutland Learning, Development & Training Strategy and associated documents are the intellectual property of Leicestershire & Rutland and Leicester City Safeguarding Boards, and cannot be used without expressed permission of those LSCB’s and must not be reproduced or used for commercial or financial gain.’ Page 1 of 16 LLR Multi Agency Partnership Agreement (April 2015) Section 1 – Introduction, Context & Principles 1.1 Introduction This document is intended to be used as guidance in order to outline the expectations and process for Safeguarding learning across Leicester, Leicestershire and Rutland that is delivered and co-ordinated via the Multi-Agency Programme, available at http://www.childrensworkforcematters.org.uk/node/1634. This programme is co-ordinated by the Leicester, Leicestershire and Rutland Safeguarding Project Co-ordinator’s hosted by Voluntary Action Leicester. The document provides guidance, so that all involved with this programme are aware of the process of how the programme works, and how the programme is resourced. The Leicester, Leicestershire and Rutland Safeguarding multi-agency programme is one of the many ways that staff can access multi-agency learning. The development of the programme has provided a way of bringing together different agencies from a range of sectors, (statutory, private, voluntary and independent sector) successfully, to enhance understanding of roles, responsibilities and sharing of expertise, all of which contributes to effectiveness in safeguarding. The programmes primary purpose and function is to provide learning opportunities to allow Specialist Front line practitioners who require a multi-agency learning event (LLR Competency Groups 3-9)1 the opportunity to learn together in order to promote effective interagency working, that is essential in safeguarding children’s welfare. The programme may offer learning opportunities for other groups of staff (Groups 1&2 / those form the adult and wider workforce who support a ‘whole family’ approach). 1.2 Background & Context: In 2012 – 13 the Leicester, Leicestershire and Rutland Children’s Trusts/Commissioning Board developed a new training strategy; ‘Training Learning and Development Strategy’ (September 2011) and the Leicester, Leicestershire and Rutland Training Task and Finish Group convened; this group developed the multi-agency programme following a fundamental change in the approach of training delivery for specialist front line staff within the children’s workforce. The move from a set training course to meet the needs of these specialist Front Line Practitioners, to themed and specific topic based training was welcomed; this approach has allowed the workforce to access different learning opportunities around specific areas, whilst also contributing to meeting requirements for their role and responsibilities. Partner agencies made contributions to the newly formed multi-agency programme, and this has allowed for the partners to use their own areas of expertise and knowledge base, and share these with a multi-agency audience. In April 2014 the revised Learning, Development & Training Strategy2 became operational which continues to support principles of a themed programme. 1 2 http://lrsb.org.uk/competency-framework-overview http://lrsb.org.uk/strategy-and-duties Page 2 of 16 LLR Multi Agency Partnership Agreement (April 2015) 1.3 Current Position: After the first successful 3 years of the programme, (which has seen the number of training places increase from 600 – 1800) there has been a review and continued development of a formal infrastructure3 to support the running of the programme, this includes; Partnership Agreement - to support the running of the programme Development of an ‘Annual Delivery Schedule’ document – to ensure an even distribution of courses and topics over the year enabling effective planning, coordination and administration of the programme. Best Practice Guidance & Best Practice Matrix – minimum standards for delivery, used to support the commissioning and delivery of high quality learning events. Priority Needs Analysis & Priority Needs Course Outlines Document- to support the content of essential courses on the programme. Safeguarding Competency Framework – minimum standards for practitioners Development and regular review of an Offers and Contributions document to track the contributions to the Multi-Agency programme. Development of a process to have the priorities endorsed formally by Safeguarding Boards and also linking into Quality Assurance process and LSCB Safeguarding Effectiveness Groups. Strategic oversight of the programme and other safeguarding learning across the partnership; Leicester, Leicestershire & Rutland Safeguarding Multi agency Training, Learning and Development Commissioning and Delivery Group. It is important to recognise, appreciate and acknowledge that the programme has continued to grow and significantly develop in Years 1-3. This is an example of good practice and strong partnership working across Leicester, Leicestershire & Rutland. This partnership agreement outlines the process for the organisation of the safeguarding interagency programme. It has been recognised that there is a continuing need for a Partnership Agreement to achieve the following: To clarify the process of identifying what is required on the programme and how this is then provided, including annual scheduling. To outline the expectations and standards for learning delivered on the programme. To clarify the expectations and responsibilities of the role of the Provider, Project coordinator, Training Project Officer and the Leicester, Leicestershire & Rutland Safeguarding Multi agency Training, Learning and Development Commissioning and Delivery Group. 3 Documents available on LSCB website http://lrsb.org.uk/safeguarding-children-learning Page 3 of 16 LLR Multi Agency Partnership Agreement (April 2015) 1.4 Principles of the Programme: The programme is just one of the many ways that Specialist Front line practitioners are able to access multi-agency learning opportunities. All events on the programme are available to all sectors / roles that require multi-agency learning, unless there is a specific need to ‘target’ the learning event to a specific role or sector. The learning will be available to all staff from Leicester, Leicestershire and Rutland, unless there is a specific need to target a geographical area (i.e. Serious Case Review briefing, funding priorities, event based on local procedures etc.) The programme will have an annual delivery schedule, regarding the distribution of courses over the year, in order to allow regular learning opportunities for the workforce, and to also ensure that the co-ordination and administration can be planned and managed effectively. The principle of using a ‘mixed economy’ will be used to resource the programme to offer funded places on courses: where a variety of contributions are recognised and valued: for example offers of rooms, expertise, facilitation of sessions, financing training events, running training sessions etc. The primary focus of the learning events, will support staff in meeting the Safeguarding requirements and also reflect national and local priorities. Funded places on the programme will be available to staff from all sectors free of charge. There will be a charge for non-attendance of training events.4 The programme is planned, reviewed and evaluated, and also is subject to Quality Assurance processes. When appropriate, opportunities to open the programme to staff from the adult and wider workforce who support a whole family approach, will be considered in order to maximise shared learning opportunity. Golden Threads: The safeguarding training events on the multi-agency program have a requirement to have the following themes embedded in a way that is integral within the learning event: These 'Golden Threads' are, Maintaining a child focus in safeguarding including supporting the ‘Voice of the Child’ being recognised and represented. Recognition of factors that create additional vulnerabilities in children and young people (i.e. Disability, age - including safeguarding babies and toddlers, living away from home, socio-economic factors etc) Diversity and difference Effective multi-agency working 4 http://lrsb.org.uk/learning-opportunities Page 4 of 16 LLR Multi Agency Partnership Agreement (April 2015) Roles and responsibilities (including use of relevant policy and procedures, including information sharing guidance) 1.5 The parties involved in this process are as follows: Learning Providers: (agencies / sectors that make up the Children’s Workforce5 under Leicester City and Rutland Children’s Trusts and Leicestershire Commissioning Board who will organise and deliver the learning events) LLR LSCB Multi-agency Project Co-ordinator: hosted by VAL. (Primary role and function to administrate and co-ordinate the delivery of learning events, and also undertake analysis and manage the 4 stage evaluation system which is in place, which includes detailed reporting and analysis of the learning. This also supports the Quality Assurance processes and reports to SEG and Leicester, Leicestershire & Rutland Safeguarding Multi agency Training, Learning and Development Commissioning and Delivery Group. LSCB Training Project Development Officer: (Primary role is to support the implementation of the training strategy). For the multi-agency programme, the Project Development Officer will undertake the training needs analysis and also support the running of the programme and advise. Also update of emerging needs and assist in the evaluation processes and analysis of this in terms of impact. Leicester, Leicestershire & Rutland Safeguarding Multi Agency Training, Learning and Development Commissioning and Delivery Group: This group has overall responsibility for the strategic direction of Safeguarding Learning in line with the current Training Strategy. This group is made up of representatives of key partner agencies; which have the strategic authority to commission and commit resources to the multi-agency programme in order to meet the essential requirements. 5 This may also include contributions from other agencies / sectors that are not part of the Workforce, i.e. adult services. Page 5 of 16 LLR Multi Agency Partnership Agreement (April 2015) Section 2 – The Process Identification of priorities for the multi-agency programme: Informed by safeguarding minimum requirements / SCR Reccomendations / Local and national guidance and drivers, Liasion with LSCB etc Development of: (Draft) Priority Needs Document & (Draft) Priority Needs Document Course Outlines Documents endorsed by LLR Training, Learning and Development Commissioning & Delivery group & LSCB Safeguarding Effectiveness Group (SEG's) Safeguarding Effectiveness Group endorsed documents lodged with SEG 's for Quality Assurance and monitoring purposes. LLR Training, Learning and Development Commissioning & Delivery group: resource the programme via the 'mixed economy' Providers contribute learning events that meet the essential requirements in line with the Partnership Agreement. Learning Events recorded and tracked in order to ensure that we are meeting the minimum requirements - Feedback to SEG Learning Events evaluated, reviewed to contribute to future planning of programme, and for Quality Assurance Processes Page 6 of 16 LLR Multi Agency Partnership Agreement (April 2015) Multi-Agency Programme – Process 2.2 Identifying and meeting the priorities: The Training Project officer will develop a Priority Needs Analysis. This overview document will establish the priority areas for the programme for the year. This will happen formally once a year, and will be reviewed every 6 months by the training policy officer, who will liaise with LSCB SEG officers; this will also support the programme to be flexible and responsive to new and emerging issues. This will identify Essential, Recommended and Additional requirements. The Priority Needs Analysis document is used to develop the Priority Needs Course Outline document that will enable partners to develop courses that meet the essential requirements. Other courses which are recommended and additional will not have the same detailed information – however will be subject to the Best Practice Standards and also the Golden threads as a minimum. These documents will be submitted to the Leicester, Leicestershire and Rutland Training, Learning and Development Commissioning and Delivery Group (multi-agency group) for their consideration. This group is made up of representatives of the Children’s Workforce, and other key partner agencies, who have the strategic authority to commission and commit resources to the multi-agency programme in order to meet the essential requirements. The primary aim and priority is to ensure that learning opportunities meet the essential requirements, are available as a minimum. The Strategic group will regularly review the programme and identify unmet priority courses and address these gaps via the partnership arrangements. This information will also be fed back to the safeguarding boards on a regular basis. The priorities identified are based on the following: The minimum safeguarding learning requirements for the workforce, as determined by the LLR Competency Framework. Local and national priorities / recommendations and drivers. Recommendations from Serious Case Reviews and SILPS, DHR’s and other significant reviews where appropriate. Changes in legislation and law. ‘Interest’ areas and emerging topics The Priority Needs Analysis and course outline document will focus on identifying themes and areas for learning, by giving minimum content; however, it will be the responsibility of the agency organising the learning to decide on the most effective way to do this: in order to avoid being overly prescriptive and allow flexibility for the provider. The Priority Needs Analysis document and course outlines will be submitted to LSCB sub group / boards for endorsement and then the endorsed priorities will be formally submitted to LSCB Safeguarding Effectiveness Groups, in order to assist in Quality Assurance Processes6 for learning and also to review how SCR recommendations are being met. 6 SEG Safeguarding Board Officers are reviewing the Quality Assurance process. (Spring 2015) Page 7 of 16 LLR Multi Agency Partnership Agreement (April 2015) The opportunity to consider different types of delivery, i.e. workshops, facilitated briefings, briefing sessions, etc. are welcomed as different ways to engage learners and ensure that the learning on the multi-agency programme is relevant and meaningful. 2.3 ‘Commissioning’ the learning event Principles of Leicester, Leicestershire and Rutland Training, Learning and Development Commissioning and Delivery Group: The Priority Need course outline document is submitted to the Leicester, Leicestershire and Rutland Training, Learning and Development Commissioning and Delivery Group for their consideration. This group will also consider other actions, resources and methods to ensure that the learning is provided, and may make recommendations to partners to support learning via other methods. This group endorses the approach of adopting a ‘mixed economy’ where different solutions and contributions are welcomed to support the delivery of the programme; i.e. resources such as funding, offers of venues, practice expertise, direct delivery of courses etc. This process will allow for opportunity for sectors to deliver in their fields of expertise and experience, and also look for shared delivery opportunities. It would be an expectation that sectors that would benefit from the multi-agency programme (ie Social Care, Police, Education, PVI, CCG, LPT, UHL, Probation, YOS etc) should be expected to make a contribution to the programme – this should be proportionate to the size and scale of the organisation and also be proportionate to the numbers of staff who would likely to attend the programme Contributions to the programme should be proportionate to the size of the sector and also consider and utilise expertise from their areas. The Group and providers will refer to the proposed annual schedule to allow courses to be distributed evenly throughout the year. Some of the learning events may be appropriate to staff who do not require multiagency learning as part of their competencies, or also adult staff: there is scope for some events to be opened to these staff groups, where possible; however this needs to be closely monitored and evaluated in terms of take up, as we need to ensure that essential learning opportunities for the Children’s Workforce specialist front line staff are not compromised. Potentially this reciprocal approach should add extra diversity and depth to the learning available and by inviting specialist / experts to contribute to the program (e.g. adult services to contribute sessions on essential awareness on mental health.) 2.4 Defining the mixed economy: The programme was developed and resourced by using the principle of a ‘mixed economy’. This has successfully worked well for years 1-3 of the programme and the programme for 2015-16 continues to use this flexible approach. This offers the opportunity for partners to be able to be more flexible in how they ‘resource’ and contribute to the programme, and consider a range of contributions to the programme. Page 8 of 16 LLR Multi Agency Partnership Agreement (April 2015) Learning and Development support to enable practice experts to deliver workshops Commisioned courses Financial contributions Expert practitioners: (guest slots and running sessions) Support with tendering processes Multi agency programme: resourced via a 'mixed economy' Joint ventures between partners Rooms / venues workshops delivered courses by partners resources and materials briefings Mixed Economy diagram 1 Examples of the Mixed Economy in Practice In 2012 – 15 Local Authority Children’s Social Care Workforce contributed a number of commissioned courses for the multi-agency programme, delivered by a third party provider. Effective Partnership Working Courses, and associated workshops jointly funded across Leicester, Leicestershire and Rutland: funding via Stay Safe (Leicester City) and LSCB (Leicestershire and Rutland), and commissioned by Training Project officer. The procurement process was supported by Leicester City Corporate learning, delivery in 2013-14. Direct delivery of training, briefing sessions on a variety of topics by partner agencies. Free venues offered by District Council & Local Authority to support the Trainers Network, which in turn supports the trainers who are involved in delivering Safeguarding training across Leicester, Leicestershire and Rutland. Joint large scale conference (funded by Leicestershire and Leicester City) on neglect. Specialist training events i.e. Signs of Safety and DASH training hosted via the multiagency programme. Page 9 of 16 LLR Multi Agency Partnership Agreement (April 2015) Increase in joint / partnership ventures: i.e. Best Practice Workshops – could be achieved via input by 2 practitioners from different professional backgrounds, workforce development to support the practitioners developing a presentation / briefing. Funding via the LSCB / Stay Safe money (venues organised by LSCB Project Officer) 4 x Large scale LSCB events on a significant topic – lead agency could organise, however request input from guest speakers / experts from other areas, or be jointly funded. Offers of rooms / space to run a number of events form a range of providers (health, Leicestershire Police, Probation, LA) Offers to input to support process when courses are commissioned out. Joint financial ventures, where underspend / budget is offered to commission in courses / experts to meet essential criteria. LSCB briefing sessions. Continuation of other specialised training / learning events that are not priority learning, but still are appropriate to be placed on the programme (i.e. Prevent, DASH, Signs of Safety) Offers of specialist input from sectors such as Adult services etc. LSCB briefing sessions on SCR’s. This approach allows the opportunity for many agencies to be represented and offer opportunity’s to share expertise and skills in a wide range of areas, and continues to add additional scope and breadth of the programme. The joint approach could also allow expert input from sectors that do not usually contribute to the programme (i.e. Voluntary sector representatives, and adult input) and could support their involvement to the programme. Annually the Training Project Officer will undertake a costing exercise to identify the approximate cost of the contributions via the mixed economy, in order to fully recognise, and use as comparative information for funding bids. 2.5 ‘Organising’ the learning: Annual Delivery Schedule: In the last 3 years the Interagency programme has significantly grown both in terms of number of spaces and variety of courses. There has been a significant increase in training places available through the programme: from 600 spaces in year 1 to 1800 in year 3. A review in terms of programme capacity and scheduling identified a consistent trend for quarter 4 to be the busiest quarter. During year 3 almost half the number of training places on offer had been offered during quarter 4. This has an impact on the co-ordination, availability and accessibility of training for the workforce. In order to continue to ensure the smooth co-ordination of the programme the following recommendations are being made: The programme will have an annual delivery schedule that will make recommendations about the distribution of courses and topics throughout the year. This will ensure a range of regular learning opportunities are available for the workforce at all times as well as supporting the co-ordination team to plan and manage the programme effectively. Page 10 of 16 LLR Multi Agency Partnership Agreement (April 2015) There will be a maximum number of spaces per quarter, and suggestions will be made as to when the best time for delivery will be – this will also allow repeat deliveries of courses to be distributed throughout the year. The schedule will also note down significant dates to consider when planning events (i.e. Easter holidays and half term weeks). Where events are to be added to the programme, outside of those included in the annual schedule, providers are asked to provide a minimum lead in time of 2 months to ensure the co-ordination team have sufficient time to set up and promote the event. Where the maximum number of spaces per quarter is exceeded, the co-ordinators will not accept the course on the programme at that time and will make recommendations regarding suitable dates for delivery. There will be a limitation of the number large scale events per quarter. Providers are asked to support this approach by providing details of large scale events and working to the recommended quarters where practicable. The proposed numbers per quarter for 2015-16 are 450 per quarter. It is anticipated that as the majority of events are planned in advance, instances where quarterly numbers exceed the maximum, will be an exception. The annual schedule aims to assist and support the provider in scheduling the training events as well as supporting the effective running of the programme and maximising attendance. Furthermore, utilising a strategic approach to the scheduling of training will allow the programme co-ordinators to respond to unanticipated events that fall outside of the planned activities for the year (e.g. SCR briefing) Arranging the event: Once a partner agency has identified a learning event that they wish to contribute to the programme, the event will be organised by the agency, however they will liaise with the Project Coordinator, who will support the scheduling, publicity, administration, applications and evaluation processes, as well as prepare information for the commissioner / trainer. The Project Coordinator will record these ‘offers’ and in conjunction with the training officer, a regular report will be feedback to the strategic group. For new providers direct contact will be made to support the new provider, and to explain the process, forms and support available. This work will usually be undertaken by the project co-coordinators. Page 11 of 16 LLR Multi Agency Partnership Agreement (April 2015) For each event the following actions need to be undertaken: Provider: The provider will commission or develop the event that meets the need, topic area as determined by the LLR Safeguarding Priority Needs Course Outline document. The provider will complete 2 forms; (Course Information template & competency group form. ) Event title and type (i.e. is it a training day, briefing, workshop), the information required as follows: Who the course is for, target audience. If it is targeted training for specific groups or roles, these will be identified. (The Multi-agency programme cannot administrate targeted training for named individual staff.) Aims and objectives as appropriate (it is recognised that a briefing session would not necessarily have learning outcomes that can be tested out.) Any pre-requisite knowledge that is required to attend the course. Minimum and maximum numbers. Event dates and venues, times and length of session. Name and numbers of trainers (if available) Details of contact person both for potential delegates and who will be the contact person for LSCB Project co-ordinator. Details of which competencies or are met or contributed to (for publicity in order to help staff identify which course meets their needs best and to support delegates identify and discuss this with their manager after the event.) Details and confirmation of which essential requirements for multi-agency programme are met. (In order that we can monitor which requirements are being met, identify gaps, and identify where the requirements are being met in more than one event). Identify the preference for blank evaluation forms, i.e. electronic or paper copies. The provider will ensure that the learning event reflects the LLR Safeguarding learning Best Practice Guidance, which considers the minimum standards and expectations for delivered events. The rationale for this is to provide consistency across the providers about the minimum standards for all events. The provider will provide this information to the Project co-ordinator least 8 weeks prior to the event. Courses will be advertised on the programme throughout the year, with a note of when the course booking opens (4 weeks in advance). The use of a 4 week booking period has been the most effective way to reduce non-attendance. When this information is received, the project coordinator will: Create the event onto Eventbrite system, reflecting the provider information, which allows delegates to book spaces on the event. Advertise and promote this course via Children’s Workforce Matters website. Send additional promotional emails as required to support booking uptake. Open the booking a month prior to the event. Add the details to the Multi-agency learning Course Management document. Update the Multiagency training programme document. Page 12 of 16 LLR Multi Agency Partnership Agreement (April 2015) Administer and process applications using Eventbrite NB for targeted training the Project Coordinator is unable to assess each application individually (due to volume of applications and other roles and responsibilities) to ensure they meet the requirements to attend the event. It is the responsibility of the trainer / provider to check the delegates meet the criteria to attend. However, if the Project co-ordinator identifies that a potential delegate does not meet the criteria, they will highlight this to the commissioner. Oversee the whole process of the administration of the booking process of the event. Stay in contact and send reminder emails prior to the event, to the commissioner at appropriate timescales. Respond to telephone enquiries and advise as appropriate, or signpost back to the provider or Training Project Officer where appropriate. Identify needs that are unmet and feedback to the Project Officer. Send out pre course evaluation forms, and manage the post course evaluation processes. Liaise with provider during this process as appropriate. Prior to the event (7 – 10 days) the project co-ordinator will provide the Learning Provider with the following: Delegate contact details Details of learning support needs that have been identified. Signing in sheet Evaluation forms – electronically or paper copies. Electronic / paper copies of the attendance certificate (blank so trainer or delegates can complete). Individual agencies also have responsibility to promote the learning event to their own agencies and relevant staff. If requested a booking link can be sent to the provider to allow the additional promotion of the event to identified sectors. Please contact the training co-ordinators to request a link for promotion. The Provider will: Check and ensure the delegates meet the requirements to attend the learning event. The Provider will make a decision about who attends and whether they meet the criteria for attendance, and liaise with these delegates as required. Follow up on any learning support needs for delegates, in order to facilitate their learning. 2.6 Delivery of the event The partnership agrees that: The event will adhere to the LLR Safeguarding Best Practice Guidance.7 The event will reflect the Golden Threads in the event. 7 http://lrsb.org.uk/standards Page 13 of 16 LLR Multi Agency Partnership Agreement (April 2015) All events will meet the essential requirements on the course outline, in order to support the priorities being met. When delegates fail to attend a course and no explanation is received, the facilitators will strive to make a courtesy call to their workplace, where practical. (A pragmatic approach should be taken in respect of this, as may not be possible for large scale events.) The rationale for this call would be for health and safety reasons, rather than establishing cause of non-attendance. Follow up of non-attendance will be done via an email after the event to delegate and manager via the project co-coordinator and LSCB in line with the nonattendance charging policy. There will be a ‘Working Together agreement’ for the duration of the event, which includes a clear confidentiality statement / action required if concerns noted or support need for delegates. There is acknowledgement of ‘emotional component’ of safeguarding learning, and delegates are aware of how to access support should they need this, both during and after the event. The learning, where possible, will reflect and relate to the delegates roles and responsibilities. The event will have clear learning outcomes and objectives where possible (may not be possible for briefing sessions). The learning will consider, where practicable, the inclusion of issues of partnership working and opportunities to develop understanding, strengthen and build effective partnership working in safeguarding. Where possible and relevant, the event will refer to local procedures, guidance and resources – e.g. LSCB procedures and Threshold documents. Certificates of attendance will only be issued if the delegates attend the whole event. Some of the events may be appropriate for those staff who work in adult settings, who may have contact with children to attend. This is supported by the partnership, on the basis that it supports a ‘whole family’ approach. There is an agreement made around the mechanisms to feed back issues around support, attendance, attitudes, concerns around practice, and safeguarding matters between the commissioner, provider and the partnership – especially relevant when delivering to a multi-agency group. This feedback needs to be given in a timely manner. Any concern should be fed back to the individual as appropriate and then back to the provider, and also the line manager as appropriate. The partners will have a lead contact person that issues can be fed back to about their agency. After the delivery: The facilitator will return the attendance logs and evaluation forms to the project coordinator. The facilitator will feed back any issues around delivery, practice or concerns or emerging themes / needs to the agency lead as appropriate, (individual practice issues or concerns) or to the Project Coordinator or Project Development Officer if general issues around themes. Page 14 of 16 LLR Multi Agency Partnership Agreement (April 2015) Repeat non-attendance, or significant ‘inappropriate’ booking onto courses will be considered and responded to by Project Development Officer and Project Coordinator, in order to ensure that training events are accessed by the correct staff, given the investment by partners. The Provider is able to reclaim costs of refreshments for the event. Reimbursement will be managed by the Project Co-ordinator. The evaluation forms contribute to the formal evaluation processes, and also are followed up on a 3 – 6 month basis, in order to look at the impact of the learning. The Project Coordinator will complete an evaluation report and present to LLR Safeguarding Multi Agency Training, Learning and Development Commissioning and Delivery Group and SEG. This report is circulated to partners and summary’s and report is available on the Children Workforce Matters website. http://www.childrensworkforcematters.org.uk/research/inter-agency-safeguardingtraining-new-quarterly-evaluation-reports/ Section 3 – Additional Information 3.1 Trainer’s network Providers are able to access support for those delivering safeguarding training via the trainer’s network. The primary function of this group is to disseminate information, support and develop trainers, networking and supporting for the safeguarding framework and multiagency programme. 3.2 Alternative multi-agency learning It is acknowledged that there will be many other learning events that will not be facilitated by the Multi-agency programme, i.e. specialised training, or joint workshops where named individuals are targeted rather than role. Agencies will be invited to share a brief overview of these events in order to capture basic information, but not detailed, i.e. name of event, numbers trained and roles. This information will be added onto the offers and contributions document for information. 3.3 Dissemination of key information The LSCB will use their own websites and Children’s Workforce Matters to disseminate key information. There will also be a process established and links with Children’s Trusts, Commissioning Board and also LSCB boards using the Communications strategy, to action the dissemination of information that cannot be met wholly by the interagency training programme. This process will also support the work of SEG. 3.4 Promotion and publicity It is the responsibility of individual agencies to cascade and promote the events available on the multi-agency programme, in order to ensure that the learning events have the maximum potential applicants. Page 15 of 16 LLR Multi Agency Partnership Agreement (April 2015) 3.5 Selecting appropriate learning It is the responsibility of the organisation and individual to decide which learning event will be suitable to meet their needs. 3.6 Charging for Non-attendance The Leicester, Leicestershire & Rutland Safeguarding Multi agency Training, Learning and Development Commissioning and Delivery Group has agreed that places on the multiagency events programme should be free of charge to all agencies and sectors. The group has endorsed a charge for non-attendance on the programme. This reflects the practice of many local authorities and other large scale organisations. This again is subject to the same endorsement route as charging for profit organisations. Any income generated from non-attendance or charges from ‘for profit’ organisations, would then be reinvested into the multi-agency programme, to provide specialist events, fund guest speakers, additional sessions or additional spaces on courses for the voluntary sector partners. 3.7: Review & Contact details This process and partnership agreement has been reviewed in April 2015. Views from partner agencies have been sought, and the agreement and process has been endorsed by the Leicester, Leicestershire and Rutland Training, Learning and Development Commissioning and Delivery Group. Further information and guidance is available from; Hartirath Gill-Sharma (LLR LSCB Multi-agency Project Co-ordinator) [email protected] 0116 2574964 Emma Ranger (LLR LSCB Training Project Development Officer) [email protected] 0116 2565029 / 07772 57743 Emma Ranger Leicester Leicestershire & Rutland LSCB Training Project Development Officer 27th April 2015 Page 16 of 16 LLR Multi Agency Partnership Agreement (April 2015)
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