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WHERE CAN I CALL FOR HELP?
WHERE CAN I FIND SOME CLOTHES, SHOES OR A COAT?
24/7 telephone crisis intervention service
1.888.353.2273
Employment and Assistance
Provides information on community resources
Mon-Fri, 9am - 4pm * telephone services available during lunch
period
Elizabeth Fry Society
Domestic violence and sexual assault services
1855 Kirschner Rd, Ste 280
778.478.9939
RCMP Victim Services
250.470.6242
350 Doyle Ave
Mon-Sat, 9:30am - 4:30pm
250.763.8117
VictimLink BC
Pro Life Thrift Shop
Wed-Sat, 10am - 4pm
250.762.9266
HealthLinkBC
Kelowna Women’s Shelter
Mon-Sat, 10am - 4:30pm
250.762.8561
John Howard Society
Provides emotional support and services to victims of crime or
tragedy who may or may not have reported the crime
24/7 immediate crisis support to victims of family and sexual
violence, all crimes
To speak with a registered nurse, dietitian or pharmacist
Services and programs for offenders, ex-offenders, those in conflict
with the law and their families
Kelowna’s Gospel Mission,
Free Clothing Bank
Kelowna’s Gospel Mission,
Helping Hands Thrift Store
10am - 11:45am and 3:30pm - 4:45pm
250.763.3737
251 Leon Ave
Kelowna LGBTQI Resources,
Okanagan Pride Society
Lesbian, Gay, Bisexual, Transgendered and Queer resources
250.860.8555
Mon-Sat, 10am - 5pm
250.862.2404
125 Roxby Rd
Mennonite Central Committee
Store Hours: Mon-Sat, 9:30am - 5pm
250.765.7838
Living Positive Resource Centre
Provides services to those experiencing issues related to housing,
income, nutrition, and access to health services including addictions 778.753.5830
168 Asher Rd
and mental health services
Metro Community,
Free Clothing Room
Tue and Thu, 9:30am - 12pm and 1pm - 4pm
778.478.9727
Rutland Hospital Auxiliary
Mon-Sat, 9am - 4pm
250.765.2859
The Salvation Army,
Rutland Location
The Salvation Army,
Kelowna Location
Mon-Wed, 9am - 6pm * Thu-Fri, 9am - 8pm * Sat, 9am - 5pm * Sun, closed 250.765.3450
200 Rutland Rd S
778.753.0553
189 Hwy 33 Hwy E
250.717.3366
3790 Casorso Rd
Anchor Missionary Thrift Shop
Mon-Sat, 9am - 5pm
BCSPCA Thrift Store
Mon-Sat, 10am - 5pm
Bibles for Missions
Mon-Fri, 9:30am - 5pm * Sat, 10am - 4pm
250.860.4791
First United Church
Wed-Fri, 10am - 3pm, Sep-May
250.762.3311
IODE Thrift Shop
Mon-Sat, 12pm - 3pm
Kelowna & District S.H.A.R.E. Society
Offers quality items for sale
1889 Springfield Rd
721 Bernard Ave
1425 Ellis St
581 Gaston Ave
1159 Sutherland Ave
368 Industrial Ave, Unit 6
Hot Sands Beach - City Park
Okanagan Military Museum
Kelowna Memorial Arena
Stuart Park - Across from City Hall
Tugboat Bay Pavilion
140 Dougall Rd N
778.478.7250
103-1511 Sutherland Ave
1435 Water St
544 Harvey Ave
Tue-Sat, 9am - 4pm
1425 Ellis St
Sun-Sat, 8am - 10pm
Apr 1-Jun 14 and Sep 3-Oct 13: 8am - 8pm
Jun 15-Sep 3: 8am - 10pm
1414 Water St
Outreach Urban Health Centre,
Interior Health
1600 Abbott St
1200 Water St
Open in the winter: men’s and women’s bathrooms
Open in the summer: men’s and women’s bathrooms
1600 Abbott St
Drop off during office hours: Mon-Fri, 8:30am - 4:30pm
168 Asher Rd
Rear South Wall
Sun-Sat, 8am - 10pm
By back entrance
Across from City Hall
1424 Ellis St
455 Leon Ave
1414 Water St
Compiled by Community Services, a program of Kelowna Community Resources, and updated every 6 months. For the current
version, see www.kcr.ca | Community Services | Publications. Please phone each organization in the Guide for dates, times
and additional information before visiting the location.
This Guide is NOT a full list of all services available.
Kelowna General Hospital,
Interior Health
Kelowna’s Gospel Mission,
Dental Clinic
Options for Sexual Health Kelowna
Mon-Fri, 8am - 4pm
Mon-Fri, 9am - 5pm * Sat, Sun & Holidays: 10am - 3pm
Apr 1-Jun 14 and Sep 3-Oct 13: 8am - 8pm
Jun 15-Sep 3: 8am - 10pm
250.763.8008 ext.125
1.866.866.0800
1640 Dilworth Dr
250.763.4613
1.800.563.0808
8-1-1
250.763.1331
1440 St. Paul St
WHERE CAN I GET MEDICAL ATTENTION?
1470 Water St
KELOWNA NEEDLE DROP BOXES
City Park Pavilion, Kelowna
Hot Sands Beach, Kelowna
Living Positive Resource Centre,
Rutland
Memorial Arena, Kelowna
Outreach Urban Health,
Kelowna
Stuart Park, Kelowna
Community Information Centre
155 Rutland Rd S
KELOWNA PUBLIC WASHROOM LOCATIONS
City Hall
Chamber of Commerce
Crisis Line
Lakeland Medical Clinic
Medi-Kel Family Practice &
Walk-in Clinic
Orchard Medical Centre
Spall Medical Centre & Walk-In
Glenvalley Health Centre
Lakeshore Medical Centre
Mission Medical Centre
Rutland Medical Clinic
Winfield-Lake Country Family Practice
Provides high-level, specialty medical care
Provides restorative dental care to homeless, at risk of being homeless
and those with low-income * expect to be on wait-list * assessment and
proof of income required
Offers support about sex, sexuality, safer sex supplies * counselling *
women’s health screening including PAP, pregnancy, STI testing, and
emergency contraception * birth control at reduced rates
Clinic Hours: 10am-4pm
Physician services * psychiatry services * street nurse services including
wound care, HIV/AIDS & Hepatitis prevention and education * harm
reduction supplies (condoms, needle exchange) * mental health and
addiction support * social work support * TB nursing and outreach and
pharmacy support
1715 Ellis St
2280 Baron Rd (located inside Superstore)
104-1990 Cooper Rd
150-1940 Harvey Ave
207-437 Glenmore Rd
3970 Lakeshore Rd
102-3320 Richter St
25-590 Hwy 33 W
1-9966 Pollard Rd
250.862.4000
2268 Pandosy St
1.800.789.0680
259B Leon Ave
250.868.7700 *
250.712.6400
1340 Ellis St
250.868.2230
455 Leon Ave
778.478.0277
250.862.4996
250.861.3235
250.860.9909
250.860.5811
250.764.8878
250.868.8222
250.862.5915
1.250.766.3432
WHERE CAN I GET HELP WITH MENTAL HEALTH EMERGENCIES?
Crisis Line
24/7 telephone crisis intervention service
Canadian Mental Health Association
Offers mental health resources and support for adults
Mental Health and Substance Use,
Interior health
Provides crisis intervention, advocacy, education, & support groups for
adults with mental health issues
1.888.353.2273
250.861.3644
Ki-Low-Na Friendship Society
504 Sutherland Ave
250.868.7788
1340 Ellist St
Provides support, advocacy and assistance to the Aboriginal community 250.763.4905
442 Leon Ave
Outreach Urban Health Centre
Provides mental health support
250.868.2230
455 Leon Ave
WHERE CAN I FIND A WARM BED?
Alexandra Gardner Women &
Children Safe Centre
Inn from the Cold - Kelowna
WHERE CAN I GET A WARM MEAL OR CUP OF COFFEE?
First United Church
250.762.3311
721 Bernard Ave
Tue-Wed, 9:30am - 1pm, Sep-Jun * ministry with light meal served at 250.868.2238
noon * no cost to attend
1305 Hwy 33 W
Men, women and families welcome
250.763.3737
Breakfast, 7am-7:30am * Lunch, Noon-1pm * Dinner, 5pm-6pm *
251 Leon Ave
Coffee and Snacks, 10am and 3:30pm
Coffee, Tue and Thu, 10am-11am
Ladies Haven, Women’s
Coffee House
Kelowna’s Gospel Mission ,
Warm Meals and Coffee
Ki-Low-Na Friendship Society, Coffee Coffee, Mon-Fri, 9:30am - 12:30pm * Breakfast, Sat, 8:30am
and Saturday Breakfast
Hot lunches, Tue and Thu, 12noon
Metro Community
Free hot chocolate, hotdogs and snacks, Wed, 5pm-9pm
250.763.4905
442 Leon Ave
778.478.9727
1470 Water St
WHERE CAN I GET GROCERIES?
First United Church
250.762.3311
721 Bernard Ave
Provides food hampers to those in need * please call for additional 250.762.9559
details on eligibility
905 Badke Rd
Assists individuals and families who are in temporary financial
250.763.7161
difficulty and are in need of food
1265 Ellis St
Supplies emergency food and help for families. Lower Mission: 250.860.2536 * Rutland:
250.765.0800 * Downtown: 250.826.5562 * Glenmore: 250.762.2577
Food distribution on Friday mornings ONLY between 10am - 11am 250.762.3321
608 Sutherland Ave
Emergency assistance with food, clothing, housewares, and furniture 250.765.3450
200 Rutland Rd S
Emergency food once a month for those in crisis
Kelowna Christian Center , Rutland
Community Food Centre
Kelowna Community Food Bank
Society of St. Vincent De Paul
St. Michael & All Angels Anglican
Cathedral
The Salvation Army,
Community Life Centre
WHERE CAN I SHOWER, HAVE A HAIRCUT, OR DO LAUNDRY?
Kelowna’s Gospel Mission, Showers,
Haircuts and Laundry,
Metro Community,
Laundry and Women’s Showers
Showers: Men, women and families: 10am - 11:45am and
3:30am - 4:45pm * first come, first served
Laundry: Please come to the Mission and make an appointment
Drop-in Barber: Tue and Thu, 10am - 12pm
Laundry: Tue-Fri, 8:30am - 11:30am
Women’s Shower: Tue-Fri, 9:30am - 11:30am
250.763.3737
251 Leon Ave
778.478.9727
1470 Water St
WHERE CAN I REPORT A BAD DATE?
Crisis Line
Downtown On Call,
Downtown Kelowna Association
Elizabeth Fry Society
H.O.P.E. Outreach
STREET SURVIVAL GUIDE
24/7 telephone crisis intervention service
1.888.353.2273
Patrol, escort and emergency services
250.470.9058
Domestic violence and sexual assault services
Report a bad date * 24 hours
250.763.4613
250.864.0399
Spring 2015
TABLE OF CONTENTS
I Need to Report a Bad Date......................................................................... Pg 4
I Need Help. Who Can I Call?........................................................................ Pg 3
I Need Medical Attention............................................................................... Pg 3
I have a Mental Health Emergency............................................................ Pg 3
I need a bed for the night/I need a safe place to stay................................. Pg 4
I need a Hot Coffee or a Warm Meal........................................................ Pg 4
Where can I get Groceries or Emergency Food?.................................... Pg 4
Where can I Shower, do Laundry, have a Haircut?............................... Pg 4
I Need Some Clothing or Shoes................................................................... Pg 2
Produced by:
KCR - Community Services
120-1735 Dolphin Ave
Kelowna, BC V1Y 8A6
P: 250.763.8008 ext.125
E: [email protected]
Kelowna Women’s Shelter
Men’s Hostel
Kelowna’s Gospel Mission
Women’s Emergency Shelter,
Kelowna’s Gospel Mission
250.763.2262
2609 Richter St
250.448.6403
1187 Sutherland Ave
250.763.1040
250.763.3737
Registration throughout the day for men 19+ years
251 Leon Ave
Short-term emergency shelter for women 19+ years. Must call NOW 250.862.3733
Canada to register
251 Leon Ave
24/7 low-barrier emergency shelter for homeless women, youth and
children
Provides shelter during Nov 1 - Apr 15 to men and women 19+ years
* intake: 7pm - 8pm
For women fleeing abusive situations
I Want Help for My Alcohol and Drug Addictions................................. Pg 1
Where are the Public Washrooms?............................................................ Pg 2
Where are the Needle Drop Box Sites?...................................................... Pg 2
If you are in Crisis, call 1.888.353.2273 * 24/7
For other resources, call 250.763.8008 ext.125 * Mon-Fri, 8:30am - 4:30pm
WHERE CAN I GET HELP WITH MY DRUG/ALCOHOL ADDICTION?
Alcoholics Anonymous
Call or visit www.bcyukonaa.org for meeting times and locations.
Cocaine Anonymous
- Wed, 8:30pm - 9:30pm, First United Church, 721 Bernard Ave
- Sat, 8pm - 9pm, Rutland Senior Citizen Branch 55,150D Gray Rd
250.763.5555
250.868.7788
1340 Ellis St, 2nd Flr
Kelowna Alcohol and Drug Services, Office Hours: Mon-Fri 8am - 4:30pm
Interior Health
Intake Hours: Mon-Fri 10am - 2pm
Non-regligious peer support group
Kelowna Secular Sobriety Group
Tue, 7pm * CNIB Office, 101-1456 St Paul St, Kelowna
Ki-Low-Na Friendship Society,
Co-ed Wellbriety: Mon, 5pm - 7pm
Addictions Program
Men’s Circle of Courage: Thu, 1pm - 3:30pm
250.859.4300
Narcotics Anonymous
Call or visit www.bcrna.ca for meeting times and locations
1.877.604.7613
Outreach Urban Health Centre, IHA
Clinic Hours: 10am - 4pm
250.868.2230
455 Leon Ave
250.763.4905
442 Leon Ave