1. business and industrial
2. tanning

Lack of Salon Compliance Could
Prove Devastating to Industry
FE AT UR IN G C E L E
BR IT Y GU ES T A R T
IST S
barber schools, the potential for devastating
consequences is huge.
Blue Highways
We refer to consumer protection, and who
Jerry Tyler
is that consumer? It is our client.
I have seen some real crimes of fashion
when
it comes to a bad hair day; we all have.
As I travel the blue highways of our indusHowever, no one has ever been placed on high
try, I am often confronted with some rather
dose antibiotics for over a year due to bad hair.
bizarre misconceptions.
In one outbreak of micro bacteria due to
These myths are passed around as truth
below
standard disinfection of foot spas, over
like potato salad at the company picnic.
200
people
were infected. Standards were in
Myth Number One: The concept that
place
and
they
were not followed. Who paid
there are two different sets of health and safety
for
that?
We
all
did. The confidence in the
standards, one to be followed during beauty
integrity
of
our
profession was dealt a serious
school, and a different set out in the salon
blow, one that will take years to recover from.
world.
After all, a pedicure is not worth dying for.
During school, we learn about the state
Many salon and spa owners understand the
board world of salon and professional complireal
world impact a clean and safe environment
ance. When we receive our licenses and enter
can have on the bottom
the salon workforce,
line. Yet, they feel they
we sometimes wind
cannot get their staff to
up with a different
Standards were in place and
buy into the concept. I
viewpoint as to
heard this repeathealth and safety
they were not followed. Who have
edly
in
disciplinary
standards.
review
cases.
To these
Truth: The
paid for that? We all did.
owners,
I
offer
what I
truth is that our
call
the
“one
minute
success is based on
miracle.” At some preour guests’ confidence. They must be assured
determined
time,
have
the
salon coordinator
that every facet of our service is the best that
or
assistant
manager
go
to
each
working station
can be offered, no matter what the price point.
and stylist and whisper these simple words,
When it comes to the standards of artistry
“State Board is in the neighborhood.”
and technical mastery, there are never enough
Miraculously, missing licenses go from the
days in the month for us to work on improvtrunk
of a car to the stylist’s station, brushes
ing our skills. However, when it comes to clibecome
hair free and clean and you can actuent protection, do we give them the same level
ally
see
through
the barbercide. Amazingly,
of care and concern?
Board
rules
and
regulations
appear framed on
In the world of psychology, these areas are
display
for
clients
to
see
at
the
front of the sareferred to as hygienic. (Hygienic: a system of
lon, bottles become properly labeled and dirty
principles for promoting health). The client does
towels disappear. A clean and compliant salon
not come to the salon to check to see if the
change room is clean, the combs in the barber- in only minutes, now that is what I call a “one
minute miracle.”
cide are completely submerged or the licenses
In the end, the reason we regulate estabof the salon professionals are valid and current;
lishments
and licensees is to assure our clients
they expect it. They expect a clean brush, free
that
we
are
maintaining a standard that will
of the last client’s hair from her blow dry.
guarantee
their
safety. In addition, we must
They do not go to the salon because of
provide an environment that reflects the same
these dynamics, but they will leave if these
high regard for their well-being as we do for
expectations are not met. One industry
the quality of services we provide to them.
leader offered a great template to gage the true
After all, they deserve the highest quality in
value of any business. Go to the bathroom.
every facet of their services, and for those
Whether they do or do not provide a hygienic
services to be rendered in a clean and protected
environment there will usually be an accurate
environment.
indicator of how they run every facet of their
business.
As the former State Board President of
California, home to the largest license population in the US, I can just imagine the overall
impact salon compliance or the lack thereof
could have on our client base. With close to
half a million licensees, over 40,000 licensed
establishments and close to 300 beauty and
| SEPTEMBER 2010 | TEXAS STYLIST & SALON
Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective on
the solutions and challenges facing the beauty industry. Jerry Tyler has been
a stylist since 1975 serving as the former artistic director for Vidal Sassoon
Academy and currently as Director of Education for Carlton Hair salons. He
is also a licensed cosmetology instructor and has served as President of the
California State Board of Barbering and Cosmetology.
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May I have your attention!
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In this issue... Experts Rebut Claims that UV
Nail Lamps are Unsafe for Skin
Blue Highways
2
When it comes to the standards
of artistry and technical mastery,
there are never enough days in the
month for us to work on improving
our skills. However, when it comes
to client protection, do we give
them the same level of care and
concern?
5 Beauty Business Buzz
What do we need to do on a daily
basis to ensure the health and
safety of our co-workers, customers, and ourselves? In this day
and age, it should not hurt you or
your workers to continue to create
beauty.
7 Retail Matters
When a potential client walks into
your salon for the first time, their
first impression is the lynchpin on
whether or not they become a
loyal customer. Not only is a dirty
salon a hazard to acquiring new
clients, it is a hazard to the retention of your current clients.
Blue Highways . . . . . . . . . . . . 2
UV Nail Lamps . . . . . . . . . . . . 4
Beauty Business Buzz . . . . . . . 5
Technology at the Color Bar . . . 6
Retail Matters . . . . . . . . . . . . 7
Esthetic Endeavors . . . . . . . . . 8
Opening of CHI School . . . . . . . 9
Turn Service into Experience . . 10
Texas TDLR News . . . . . . . . . 11
Classifieds . . . . . . . . . . . . 12-13
Better Business . . . . . . . . . . 14
Calendar . . . . . . . . . . . . . . . 14
What’s New in the Market . . . . 15
On the cover...
Photo courtesy of
ENJOY Hair Care
Color: Katie Petta
Cut & Style: Daniel James
Makeup: Keesch
Winkler-Smith
Photo: Allen Carrasco
by Doug Schoon, M.S. Chemistry, Chief Scientific Advisor, CND
1. UV-B output for both UV nail lamps was
Recent reports incorrectly claim that UV
less than what was found in natural sunlight.
nail lamps are a source of “high-dose UV-A”
The bulbs used in UV nail lamps contain
and also inaccurately compare UV tanning
special internal filters which remove almost
beds with UV nail lamps by overestimating
all UV-B, so this result is not surprising. The
the exposure of client skin to UV light emitted
test results show that the amount of UV-B to
from UV nail lamps.
which client skin is exposed is equal to what
I worked with two other leading industry
they could expect from spending an extra 17
scientists and others in the Nail Manufacturers to 26 seconds in sunlight each day of the two
Council (NMC) to review these claims and
weeks between nail salon appointments.
verify the facts. Using an independent labora2. UV-A exposure is much lower than sugtory to test leading UV nail lamps, we meagested by the dermatologist’s report.
sured how much UV-A and UV-B is emitted
Test results show that UV-A exposure
and then compared that to natural sunlight.
for client skin is equivalent to spending an
We tested popular UV nail lamps designed
extra 1.5 to 2.7 minutes in sunlight each day
to utilize four 9-watt UV bulbs, as well as
between salon visits, depending on the type
lamps with two 9-watt UV bulbs, so that the
of UV nail lamp used (2 or 4 bulb). This is
results would be applicable to the vast majority equivalent to spending 10 to 20 minutes eating
of salons. The UV nail lamps selected for test- lunch outdoors in natural sunlight once per
ing are likely representative of more than 90%
week. These are relatively low levels of UV
of those used in salons.
light and these expoWe used an indepensure levels are considdent scientific laboraered well within safe
Client hands are likely to
tory not in the business of
levels when they are
be exposed to more UV
manufacturing or selling
used to perform UV
UV nail lamps. Highly
artificial nail services
light while driving their
sensitive UV detectors
in nail salons.
were placed where client
The dermatolocars than they will be from
hands would normally regists claim that two
side while inside a UV nail
patients’ skin cancer
UV gel nail services.
lamp. To ensure a proper
was caused by UV nail
comparison, the same test
lamps, but both of
equipment was used to measure the UV-A and their patients live in Texas, a climate where sigUV-B light found in natural sunlight.
nificant incidental UV exposure from sunlight
We have determined that the original deris inevitable even in the absence of deliberate
matogist’s report was flawed in several ways,
recreational exposure. One patient had been
e.g. authors incorrectly conclude that putting a
exposed to a UV nail lamp only eight times
hand into a tanning bed with twelve 100-watt
during the same year, and the authors admitted
UV bulbs is the same as putting that hand
their patient had “moderate recreational UV
into a UV nail lamp with four 9-watt bulbs.
exposure”. It seems unreasonable to conclude
This is incorrect because: 1) tanning bed users
that this case of nonmelanoma skin cancer was
typically use these devices more often and for
caused by these eight exposures to a UV nail
much longer periods than seen with nail salon
lamp.
services, 2) the authors mistakenly assumed
A fair examination of the facts supports the
that UV bulb “wattage” is a measure of UV
conclusion that UV nail lamps are safe when
exposure to the skin, when wattage is actually
used as directed and brief client exposures are
a measure of energy usage, 3) the authors
as safe as brief exposures to natural sunlight.
erred significantly by relying solely on UV
Client hands are likely to be exposed to more
bulb wattage to estimate the actual amount of
UV light while driving their cars than they will
UV exposure to skin, and 4) they neglected
be from UV gel nail services.
to consider that UV light reflects many times
Please read the full report to get more ininside the tanning bed and these internal reformation, e.g. what to recommend to clients
flections further increase UV exposure to skin.
who express anxiety. www.schoonscientific.
Therefore, their “estimates” of UV exposure to com/downloads/UV-Nail-Lamp-Facts.pdf. skin are not scientifically valid.
Since each of the client’s hands are placed
Doug Schoon, M.S. Chemistry, UC Irvine, is an internationally known scientist
and lecturer with 20 years experience as a scientific researcher in the profesinto the UV lamp for intervals of two minutes
sional nail industry and has many years experience developing UV cure nail
or less, for a total of 6-10 minutes, our study
products. Schoon is author of Nail Structure and Product Chemistry, 1st & 2nd
assumed the highest level of exposure: 10
editions, many dozens of trade magazine articles and chapters in the textbook
minutes per hand, twice per month. Here is
Milady’s Standard Nail Technology, as well as chapters on cosmetics in a variety
what we concluded:
of different reference books for Dermatologists.
| SEPTEMBER 2010 | TEXAS STYLIST & SALON
Texas Stylist & Salon
Volume 5, Number 2, Issue 50
September 2010
Published monthly by
Holland Graphics, Inc.
1750 SW Skyline Blvd., Suite 24
Portland OR 97221
Toll-free (888) 297-7010
or (503) 297-7010
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Publisher
Holland Graphics, Inc.
Managing Editor
Lisa Kind
Production Manager
Joel Holland
Advertising Director
Marcy Avenson
Art Director
Erica Gibson
Classified Sales
Kelly Smith
Contributing Writers:
Judy Culp, Jerry Tyler, Charlene Abretske,
Neil Ducoff, Jaime Schrabek, Marco Pelusi,
Doug Schoon, Amy Colvin, Debbie Miller
Texas Department of
Licensing and Regulation
Susan Stanford, Public Information Officer
TEXAS STYLIST & SALON is mailed free of charge
to licensed salons, barbershops, beauty schools,
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Ensure the Health and Safety of Your Workplace
Beauty
Business Buzz
Charlene Abretske
The worst environmental disaster in
American history began to unfold on April
20, 2010. We all watched, stunned as we saw
the cataclysm develop slowly in the Gulf of
Mexico.
Day after day, the destruction worsened
and heartbreaking photos of wildlife caught
up in the devastated ecosystem reflected
the damage in a very real way for the whole
country.
As the fishermen were being employed to
clean up the spill, allegations concerning the
treatment of the workers by BP surfaced.
OSHA regulations were not being followed, MSDS sheets were not given out and
proper safety equipment was not provided to
workers. Furthermore, many were discouraged from wearing the protective equipment
that was issued, and were allegedly told, “it
would give the wrong impression” if they
wore it.
Watching this unfold brought to mind
all of the hazardous chemicals we come into
contact with in our salons. More importantly,
it made me think about what we need to do
on a daily basis to ensure the health and safety
of our co-workers, customers, and ourselves.
OSHA began operating in 1971 as a result
of The Occupational Safety and Health Act
of 1970 to protect workers from harm on the
job. This Act established for the first time a
nationwide, federal program to protect almost
the entire work force from job-related death,
injury and illness.
Unfortunately, the subjects of health and
safety do not come up as often as they should
when we think about the salon industry. We
all like to focus on the artistry, glam and glitz
of beauty. However, without following the
proper procedures in our salons, we can face
fines, loss of license, or worse, face a lawsuit
or cause harm to someone’s health. OSHA
has a detailed process all business owners and
employers must follow to protect their workers and their customers from risky substances
and ensure safe practices.
A great resource to begin with is the
OSHA website. There is a plethora of information on their website to get you started.
Try the free “on- site consultation service”
for small and medium sized businesses.
Consultants from state agencies or universities work with employers to identify workplace hazards, provide advice on compliance
with OSHA standards and assist in establishing safety and health management systems.
The
ucing
d
o
rs
tr
In n Lase
lo
Sa
iere
m
e
r
P
There will be no fees or penalties associated
with consultations, and they are meant to
be a means to help you protect yourself as a
business owner. For more information, go to:
www.osha.gov/dcsp/smallbusiness/consult.html
Who is responsible? Business owners
need to be very aware of the status of the
people operating in their business. Simply
having booth rental contracts in place does
not make the relationship legitimate. To
double check your employment statuses,
refer to the guidelines from the IRS, listed on
the IRS website www.irs.gov.
If there is a complaint filed or an incident
occurs, each salon will be evaluated on an
individual basis. Booth renters must provide
information for any hazardous chemicals they
are using to all employees and other workers
in the salon. It is also recommended that you
give MSDS sheets to the salon owner if you
are using products that are different from
what others are using.
If you are a salon owner, it is a good idea
to make sure you have a MSDS binder with
all the information on all the products used
from the manufacturers. In addition, make
sure you are familiar with ingredients, know
proper usage and recommended clean up
when dealing with hazardous chemicals.
For more information on how to practice
safely in your salon or spa, make sure you
Charlene Abretske is an independent business advisor. To reach her email
[email protected] or call (760)453-1882.
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Next Big Thing
er
e Las
Befor
visit your state board of barbering and cosmetology website. Many of these sites will offer
you information on board of health inspections, including what the most common violations are, photos of what violations look like
and how to avoid them. There may be quality
control services in your area that provide inspections by former health inspectors to make
sure all your ducks are in a row prior to your
next visit from the health department.
What is safe? An important thing to remember is that, just because a product manufacturer sells something, does not mean it is
completely safe. Large exposure to chemicals
deemed safe in small quantities could be an
enormous detriment to your personal health
and safety and the health and safety of your
salon. Products do not have to be harmful
to anyone in the salon in order to yield great
results. Use your discretion wisely before you
add new products or services.
Remember the old adage “It hurts to be
beautiful.” Maybe it is time to let that go. In
this day and age, it should not hurt you or
your workers to continue to create beauty.
Remember, your clients depend on you.
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TEXAS STYLIST & SALON | SEPTEMBER 2010 | Point, Click, Color
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| SEPTEMBER 2010 | TEXAS STYLIST & SALON
by Debbie Miller
prompted to “squeeze to a line,” thus making
Industry statistics tell us that 54 percent
it impossible to identify smaller amounts,
of all women in the United States over the
such as a quarter ounce. Furthermore, an
age of 25 are altering the natural pigment of
independent study found that the best efforts
their hair.
using tube markings were only accurate to +
These statistics also tell us that “color”
/ - 50 percent.
service is now the most requested service in
Controlling the Developer
all professional hair salons.
— Controlling the developer also means
Today, 80 percent of the salon’s technical
controlling the cost. Using computer-guided
work is related to haircolor, making it the
software that supports the ratio of colorant
premier service ticket driver.
to developer will automatically re-calculate
By the close of 2010, the number of teens
batch sizes with correct proportions of multiin the United States will grow to a staggering
ple shades. Downsizing batches by one ounce
35 million, with the average teenager spendper retouch can save the owner an average of
ing $80 each week on themselves. The data
$13,440 per year.
also points out that in the span of 2006-2016,
Controlling the dispensing of the
a growth of 47 percent of 55 plus boomers
developer allows the stylists to be creative
will go into the workforce and stay well into
and artistic in color choice, and provides a
their retirement years.
tracking system for the owner. Through the
Considering all these statistics, we must
reporting capabilities of software today, the
begin to recognize
inventory can be
Statistics have shown that, over the past 18 easily ramped up
how much opportunity the color cat- months, 15 percent of existing color clients for busy seasons
egory offers, as well chose to color their own hair, but kept the pro- and promotions,
as figure out how to fessional cut. Gaining back that lost 15 percent or scaled down for
take advantage of it. of color business (1440 clients year x $50 per
slower periods.
Some salons
Security for
service) for a salon that sees 800 clients per
have made costly
the Owner — A
month could be as much as $72,000 found.
changes building
high-tech, savvy
a state of the art
color bar protects
“color bar” showcasing the salon professional
inventory from “disappearing” and can access
mixing a color formula, but, for the most
detailed reports of all color activity with one
part, that is where the technology stops.
click. This provides security for the inventory
The cost of maintaining a color inventory
and important data that will be useful when
has escalated over 300 percent over the past
coaching and mentoring the salon team on
15 years. Color once priced at $1.50 per two
growing their color business.
ounces is now approximately $5.50 for the
Understanding Your Color Business
same two ounces.
Unfortunately, many salons experience
The average eight-stylist salon will per25 percent of color waste and 15 percent of
form approximately 9,600 color services per
shrink with the total loss as high as $950 per
year and the cost of color (two ounce tubes
month. Understanding how the inventory is
averaging $5.50 each) can average $52,800
moving “tells the story of the numbers.” It is
(color only -- no developer, shampoo,
imperative that the salon owner have all the
conditioner, gloves or foils). Results of the
information available to shift an inefficient
“Fishbowl Exercise”* tell us that approxicolor room into a lucrative profit center.
mately 25 percent, or one ounce of the color
If you think the cost of technological adformula mixed is poured down the drain.
vancement is high, then wait until you get the
Cleaning up the waste in the color bar
bill for hanging on to the good ole’ days. If
could be a click away by applying technology
your clients are choosing to be more careful
in three important areas:
how and when they spend their money, what
• Digital scales connected to salon software
are you doing as a business owner to encour• Controlling the developer
age them to spend it with you? How are you
• Security for the owner
letting your clients know that you can take
Digital Scales Connected to Salon
better care of them than someone else can?
Software — Traditional methods of measuring color are inefficient and costly. Pouring a
Debbie Miller is a salon professional from the Midwest who as a Global Performing Business Artist for Redken Fifth Avenue has created and developed
cream developer and transferring to a bowl
several successful business programs such as Power Booking, The Business
leaves an average of half an ounce of develConnection and The Assistant Training Program. For more information on
oper “clinging” to the beaker for inaccurate
“the Fishbowl Exercise”* and applying modern technology to your color
measurements, and wastes an average of 25
visit www.suretint.com . SOURCES: http:/blogs.hairboutique.com/index.php
percent of the formula.
haircolor debunking popular myths; humanforsale.com/hair-color.asp; CBS
Business Network mediacentral.com.
When adding color from a tube, one is
Clean Up Your Act in the Salon
Retail Matters
Steve Sleeper
An old adage goes, “You have one chance
to make a good first impression.”
This holds true in the beauty business.
When a potential client walks into your salon
for the first time, their first impression is the
lynchpin on whether or not they become a
loyal customer.
Would you rather them see a floor strewn
with hair, sloppy stylists and messy workstations, or a salon that sparkles with professional-looking stylists?
Not only is a dirty salon a hazard to
acquiring new clients, it is a hazard to the
retention of your current clients.
Put Your Salon’s Best Face Forward
Your salon’s appearance is the very first
thing a client sees. If you have faded or peeling paint, give everything a fresh coat. A color
theme running throughout the salon is very
appealing and eye pleasing. Keep your fixtures
updated and working; if something is broken,
have it fixed immediately. Make sure the
salon is well lit and bright. Consider featuring
local artists each month to keep your salon’s
art fresh and unique.
Dress to the Nines and Act Like a Ten
A good-looking stylist is a successful
stylist. No, it is not about pre-conceived
notions of physical beauty; it is about overall
appearance. A client who sees a stylist in
sloppy, ill-fitting clothing, last night’s makeup
and ratty hair is not going to feel comfortable
entrusting the stylist with their own appearance, and why should they? A clean, polished
stylist is essential while lending credibility to
your salon.
Stylists do not have to wear a ball gown
and tiara, but make it a policy that clothes are
clean, hair has been washed and styled, and
makeup is fresh. If your stylists wear aprons,
make sure they are clean and absent of stains.
Hold your stylists accountable for putting their best foot forward when it comes
to customer service. Make it a policy that, if
they are running late, they must call to let the
salon know so it can alert any waiting clients.
If they are running over with an appointment and have another client waiting, they
must make it a point to let their next client
know what’s going on and that they will be
with them shortly. Instill in them that communication and individual attention go a
long way in making a client feel like they are
valued.
No Hair, Anywhere
Make sure the floors are swept after every
hair cut. Piles of hair all over the floor are
considered, well, gross to clients and can be
a slipping hazard if walked on. Make sure all
areas of the salon are well swept at the end of
the day to capture stray hair and dirt, including back rooms, bathrooms, under workstations and even by the front desk.
Get rid of the hair on all hair tools and
disinfect them after each use, no exceptions.
Rinse out the sink after each shampoo,
preventing clogs and contributing to a neaterlooking salon.
Do the Laundry
There is almost nothing more horrifying
to a client than having a stylist use a used
towel on their hair or wrap a cape around
their neck that has a previous client’s hair all
over it (yes, salons like that do exist). Keep up
with the laundry and make sure your salon
always has clean towels and capes for clients.
Do the Dishes
Your salon’s color bowls and bottles
should be cleaned immediately after each use.
If they pile up around the sink, there is potential for a spill, which just leads to another
mess to be cleaned up.
If you offer clients complimentary beverages while they wait, make sure the cups,
mugs, carafes and coffee pots are thoroughly
cleaned after every use.
Yes, you may feel like Cinderella, but
there is quite a bit of surface area in the salon
that must be wiped down daily. Doing this at
the end of the day only takes a few minutes
and will save you lots of extra work later
down the road. Wipe down the workstations
and make sure they are free of hair, styling
product residue and dye. Give mirrors and
windows a good scrubbing and make sure
they are splatter-free. Wipe down products
and display areas; it is hard to entice clients to
buy bottles of dust-covered shampoo.
Keep Supplies Neat and Tidy
This is especially important for salons that
value efficiency. Not only that, but disaster
could strike if things are out of place (for
example, haircolor in the wrong spot). Make it a
policy to keep styling carts tidy and well stocked
so stylists don’t have to spend time rooting
around for a bobby pin or a piece of foil.
Make sure you keep inventory and are
mindful of what is in stock and what is running low. Always order more of something
before you run out completely.
With a little hard work and an eye for detail,
salon owners and their stylists can ensure that,
when it comes to clients, they are making the
right first impression with a squeaky-clean salon
and professional employees.
Steve Sleeper is the Executive Director of the Professional Beauty Association
(PBA), which is made up of salons and spas, distributors and manufacturers
dedicated to improving their individual businesses and the industry as a
whole. For information, visit www.probeauty.org or call 1-800-468-2274.
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TEXAS STYLIST & SALON | SEPTEMBER 2010 | Infection Control for Estheticians
Esthetic Endeavors
Judith Culp
By now, most of us have heard of community-acquired Methicillin-resistant
Staphylococcus Aureus, also known as CaMRSA, a form of staph infection on the skin
that is resistant to common antibiotics.
I wonder how many estheticians are aware
that their work brings them close to its favorite
places on the body to hide.
The highest concentrations of staph on the
body are found in the nose, underarms and
groin. Even an eye infection can be considered
suspicious.
Most commonly, staph presents itself
as a skin infection, rash, boils or pimples.
Technicians with a suspicious rash should have
it checked by a medical professional. If it is
staph, it is contagious and they must follow
their state guidelines about when they can return to work, and what special safety measures
they must follow.
Transmission may be direct – personto-person, or indirect – person to inanimate
object and then to another person. To prevent
introducing staph to the treatment room,
clients with a suspicious rash should have
it checked by a medical professional before
any treatments are performed. Even if they
want the treatment in a different area of the
body from where the rash is, there is a risk
going
they could touch or scratch the rash, and then
touch a surface in the treatment room, depositing microorganisms.
If you get the client to the treatment room
and then discover a suspicious rash, you need
to use your best diplomatic skills and refer
them to a physician for diagnosis. Then, thoroughly disinfect the room and any areas the
client may have touched.
As a technician, your best protection is
hand-washing. Always wash hands between
clients and as frequently as necessary to prevent cross-contamination. While some people
feel it is always best to use an antibacterial
cleanser, the reality is that this is not true. The
guidelines for these products recommend
they not be used more frequently than once
every 4-6 hours. If used more frequently, they
destroy the skin’s natural protection and leave
the hands more subject to dryness, irritation or
infection.
We tried them in the clinic bathrooms,
but within three days, everyone noticed their
hands were becoming more irritated. We immediately replaced them with standard liquid
hand cleanser. This is adequate for most uses
outside the medical community. If you wash
your hands frequently, it also makes sense to
be applying a good lotion to help maintain /
restore the natural barrier.
Wearing gloves is another key protective
method, but it does not take the place of handwashing following hand washing protocols.
If the facial client has a little bit of a
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Dallas, TX 75230
[email protected]
runny nose – even if they think it is just their
allergies, wearing gloves helps protect the
technician from picking up any potential staph
microorganisms onto their skin. Our skin may
look intact, but over-washing, cuticle irritation,
nicks and cuts from working in our home,
kitchen or garden all leave portals of entry for
microorganisms. Wear non-latex gloves and
change them as frequently as needed to ensure
infection control.
Some of the more popular areas to have
waxed are also high staph zones. Wearing
gloves can protect in the same way as just
described. Some people think that wax cannot
harbor germs, or that its warmth will kill those
germs. Today’s waxes are applied in a temperature range between 99°F to about 120°F. This
makes them more of a potential incubator. As
we move to more botanical based products,
the risk does not decrease. All botanicals have
a natural decay potential because they are
plant based. Decay is intrinsically linked to
microorganisms.
There have been claims that waxing has no
more risk of germ transmission than applying
nail polish. However, there are inherent differences. Polish is applied to intact nails, not
to exfoliated skin. When we wax, we remove
layers of the stratum corneum along with the
hair. Even if there is no apparent injury, we
have stripped off the skin’s protective barrier
and created a non-intact skin. It is what we
cannot see that can be the problem. Wearing
gloves for waxing just makes good sense.
We used to think we could not wax with
gloves on, but the doctors used to think they
could not do surgery with them on either.
In both cases, it is a matter of “getting a
grip” and move forward. Some phenomenal
waxers out there always wear gloves. It is a
matter of getting used to something a little
different. The new generation of estheticians
is learning to wax with gloves on and, for
them, it is just the way it is done.
The makeup counter is also an area where
we need to be pro-active to prevent cross
contamination. Cosmetics should never be
directly applied to the client. The product
should be decanted onto a work pallet that can
be disinfected, or is disposable, and then applied to the client’s skin from the pallet. If you
work with loose powders, use a small spatula
to scoop some onto the pallet. If you work
with pressed powders, use the spatula to gently
scrape some of the product onto the pallet. For
lipsticks, use the scrape technique and a gentle
touch so you do not break the lipstick.
No products should be applied directly
from their container, except mascara. For
mascara or liquid liner, the wand that comes in
the tube should be cut off. Instead, use disposable applicators and never re-insert them into
the tube after touching the client. Sharpening
pencils between clients is necessary to completely remove anything that may have come
in contact with the client.
Many professional makeup schools are
now teaching their students to do makeup
wearing clear vinyl gloves. This allows them
to use the warmth of a finger to blend things
like concealer, without putting the technician’s
oils onto the client’s face. The back of a gloved
hand can make a lovely pallet to blend stiff
camouflage creams or lipstick tones. It works
extremely well and enhances infection control. If the bride has developed a last minute
acne lesion but needs her makeup applied,
wearing gloves reduces the risk of spreading
microorganisms.
In addition to protecting our health and
the health of our clients, infection control has
the added bonus of showing our clients an
extra level of caring. They like to see the steps
we are taking to prevent problems from occurring, so do not hide what you are doing to
ensure infection control. Instead, make it part
of your marketing, showing you go the extra
mile to care for your clients.
Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980.
A CPCP permanent makeup technician for over 20 years she served a 4-year
term as a Director for the Society of Permanent Cosmetic Professionals, two
years as their president. She is president of Culp Enterprises Inc. and CEO of NW
Institute of Esthetics. Judy Culp is available for consulting. For more information visit www.estheticsnw.com.
Vivienne Mackinder to Headline America’s Beauty Show
America’s Beauty Show (ABS), has announced the Intercoiffure America / Canada
Artistic (IA/CA) team, led by style icon Vivienne Mackinder, will headline The Runway at
ABS, March 12-14, 2011 at McCormick Place, Chicago.
ABS-11 will also feature the Intercoiffure America / Canada Hair Color Council, with
hair color director Gina Khan, and Jo Blackwell presenting Master Classes to take participants deep into the fine art of salon haircolor services. Mackinder will also teach a hands-on
haircutting and styling class during ABS.
In making the announcement, Frank Gironda, president of CC, noted, “This will be
the first time Intercoiffure America / Canada’s talented artistic leaders will appear at a major
salon industry show.”
Lois Christie, president of IA/CA added, “As the most prestigious association of North
America’s top salon owners, we are pleased to showcase our talented members at ABS11. We also encourage salon owners from around the country to consider applying for
Intercoiffure membership.”
The show will be held March 12-14, 2011 at McCormick Place in downtown Chicago.
For more information, visit www.AmericasBeautyShow.com or call 1-800-883-7808.
Grand Opening of New CHI School of
Cosmetology at Lone Star College
Farouk Shami, founder and chairman
of Farouk Systems joined Dr. Richard
Carpenter, Lone Star College System
Chancellor and Dr. Steve Head, Lone Star
College-North Harris President onstage for
the grand opening and ribbon cutting of the
new CHI School of Cosmetology at the flagship LSC-North Harris campus.
“There are no limitations on hairdressing,” Shami addressed the crowd that included local press, Texas State Representative
Armando Walle and entering cosmetology
students. “Everyone from high officials to
presidents needs their hair cut. Hairdressing
is economy resistant.”
The ceremony earmarks the first known
partnership of a community college cosmetology program with an international
renowned professional hair care company.
“The cosmetology program is consistently
one of the most in-demand offerings at
Lone Star College-North Harris,” said Dr.
Steve Head, president of LSC-North Harris.
“Incorporating the innovation and success
of Farouk Systems gives our students yet
another advantage after graduation.”
The curriculum will offer cosmetology
students and future salon owners the best
American-made CHI liquids, CHI tools
and CHI ammonia-free color. Students will
learn the Farouk Systems methodology in
manicures, pedicures, facials, cutting, perms,
coloring, highlighting and make up; from
basic to advanced courses.
“We are ecstatic about partnering up
with Lone Star College System that has an
enrollment of more than 62,000 students,”
says Farouk Shami, Founder and Chairman
of Farouk Systems. “Farouk Systems’ mission statement is Education, Environment
and Ethics and this partnership aligns with
our philosophy and our continuing efforts
of creating opportunity and growth for the
American economy.”
“Partnering with a company that shares
our commitment to the economic development of this community, which is clearly
the case with Farouk Systems, makes perfect
sense for the Lone Star College System,” added Dr. Richard Carpenter, LSCS chancellor.
“Hopefully, this is the beginning of a relationship that will be creating new opportunities
for our students well into the future.” For more information on CHI
Environmental Schools, contact Jason Yates at
[email protected]
World’s Fair Hair Show coming to
Austin, September 26-27, 2010
The 28th Annual World’s Fair of Cosmetic Arts and Sciences, hosted by Armstrong
McCall is the largest professional beauty conference in Central Texas.
Launching the fall fashion trends that will be seen throughout the year in the United
States and Mexico, it attracts between 12,000-15,000 people every year, historically bringing
in significant revenue to the hosting city.
The show offers interactive presentations by top international platform artists, along
with some of the beauty industry’s most inspiring and engaging speakers.
Free, customized seminars and continuing education courses are also offered, counting
toward Texas licensing requirements. All of this takes place amid over 246,000 square feet of
the latest salon décor and equipment.
This year’s show brings the leading company manufacturers, including John Paul
Mitchell Systems, Matrix, Farouk Systems Group, Goldwell / KMS-California, Aquage,
TIGI, Wella, Sebastian, Rusk, Scruples, Kenra, Woody’s, American Culture Hair / Simply
Smooth, American Crew, Cricket, Bio Ionic, OPI and many others.
This event is exclusively for licensed beauty industry professionals, including hair stylists, nail technicians, massage therapist, estheticians, barber stylists, salon owners, managers
and students.
There will be a special appearance by Celebrity Guest Artist Nick Arrojo with Wella
Professionals and a special guest appearance by John Paul DeJoria with Paul Mitchell.
Demonstrations will be given by world renowned stylists, including: Scott Cole & Linda
Yodice with Paul Mitchell, Shawna Parvin & Shelly Devlin with Aquage, John Simpson
with Goldwell, Michael Noragon with KMS-California, Ammon Carver with Matrix,
Tracey Bocci with TIGI, Joe Anthony Pena & Anna Cantu with Farouk Systems, and many,
many more top, international platform artists.
Salon Resource Business Speakers will include Kevin McKowen, Lance Courtney with
Inspiring Champions, and Gary Ahlquist & Nuccio Basilisco with ESBI.
For more information, visit www.worldsfairhairshow.com or www.armstrongmccall.com
To purchase tickets, call 1-800-45-Salon or contact your Sales Consultant.
TEXAS STYLIST & SALON | SEPTEMBER 2010 | 3 DAYS, 60 MILES TO END BREAST CANCER
WE ARE WALKING
The Stylist Newspaper is teaming up with Doug Schoon’s Beauty and the
Breast team to take an incredible journey to help end breast cancer forever.
On November 19-21 in San Diego, we will walk 60 miles in the Susan G.
Komen 3-Day for the CureTM and raise funds for breast cancer research and
community-based breast health and education programs.
One in eight women in the U.S. will be diagnosed with breast
cancer in her lifetime. That’s why we are walking in the 3-Day
for the Cure. Because everyone deserves a lifetime!
Help us raise money to make a cure for breast cancer
a reality rather than a dream for the future!
Mail Your Tax-Deductible Donation to:
The Breast Cancer Three Day
c/o Stylist & Salon Newspaper
1750 SW Skyline Blvd. #24
Portland, OR 97221
(make check out to The Breast Cancer Three Day)
or Call (503) 297-7010 x207
To donate online go to
www.the3day.org/goto/lisa.kind
For more information
visit www.the3day.org
The Susan G. Komen
3-Day for the Cure.TM
BECAUSE EVERYONE
DESERVES A LIFETIME.®
10 | SEPTEMBER 2010 | TEXAS STYLIST & SALON
Turn Service into an Experience
by Amy Colvin
Customer Service is the phrase of the
decade. It is defined as: “The provision of
service to customers before, during and
after a purchase,” and “A series of activities
designed to enhance the level of customer
satisfaction. That is, the feeling that a product or service has met the customer’s
expectation.”
Although this may be the definition of
customer service, the issue is that everyone
knows this, expects this and seeks a place to
experience more than just this.
Factually, we may please our client. They
may get more happiness from you than any
other salon. They even may see the value for
the money they are spending.
All these facts are essential for good
customer service. However, is that enough
to keep a client? You probably are a great
stylist. Heck, you may even be the best in
your state. Nevertheless, if you are not doing
more than the above, you may be at risk of
losing business.
So, how do we step up customer service
these days? What do clients want when they
step into a salon? Let me begin by saying
this, clients are not simply customers, they
are people. They live, breathe and feel. We
have turned into a professional industry,
and customer service has lost its feeling and
emotion. Thank goodness we are serious
about being professional, but why can’t we
combine the emotional connection of yesteryear with the professionalism of today?
Stylists want to be taken seriously. We
are often compared with the medical profession, but doctors have time restraints, and
only enough time to diagnose and prescribe.
We have time to listen, diagnose, prescribe,
teach, bond and care. Do not miss this opportunity. The power we hold is underrated.
Think about this…a big part of a person’s
mood and personality for the day is influenced by how their hair looks.
Most chose this profession due to their
love of people. Care “about” your clients
instead of “for” them. Help them achieve a
great mood every day. Instead of just giving
customer service, start giving a customer
experience, which begins the moment you
greet them.
Smiling is your first interaction with
your client. They see it before they even
meet you. Welcome them to your salon
as if you are meeting a long lost friend for
lunch. Introduce yourself, look them in the
eye, shake hands or even hug them if it is
appropriate. Maybe throw in an icebreaker
about the weather. Make them feel at ease,
at home. Take your time even if you are
rushed. They need to sense they are the
only one on your mind. They are the most
important subject for you at that particular
time. Stay “in the moment.”
Guide them to your chair. Stay close as
opposed to rushing back and expecting them
to follow. Make sure to consult with each
client, even, and especially, the ones who
have been your clients for years. The goal of
a consultation is more than just talking with
them. It is about gaining their trust, listening
to them, and repeating their words back to
them. One small thing that makes a notable
difference while consulting is raising the
chair to your eye level so you are not talking
down to them. Listen while in front of them
instead of through the mirror.
Let me give you a profound statement
that will change how you consult: “It’s not
the client’s responsibility to communicate
how they want their hair. It is the stylist’s
responsibility to find out what would make
the client happiest.” How often do you hear
clients say, “I’m not sure if I’m explaining
this right,” or “I’m not sure if this makes
sense, but…?” It is our job to help them
communicate. The worst statement ever said
in a consultation is “How would you like me
to cut your hair today?”
Listen, repeat, ask intelligent, inquisitive
questions, understand and communicate always.
Teach them. Remember the old Vidal
Sassoon commercial that said, “If you don’t
look good, I don’t look good”? That is, oh,
so true. If you teach them to do their hair,
they are a walking advertisement for you.
Do you ever hear a client say, “I’m not sure
if I’m doing this right (referring to the
styling)”? When I hear that, I tell them, “If
it looks good, then you did it perfectly.”
Products are a large part of this lesson.
Remember, you are not “selling” them; you
are “helping” them. They want help, and if
they don’t get it from you, they will get it
from someone else.
When completing the service, the worst
phrase to use is, “Call me if you have any
problems.” If you tell them they might
have problems, then they will. Replace that
phrase with, “Call me if you have any questions.” It works.
These are just a few tips to help transform our service into care and concern for
not the money that sits in our chairs, but
the people. Change their lives. Make a difference. Connect with them. Take the time
to be more than just a professional to them.
You will never regret working your career in
this style, I promise.
Amy Colvin is the one who created the “Foolproof Updoing” system.
Besides educating hairstylists with her seminars, she specializes in updos,
cuts and perms in a salon full time. www.foolproofupdoing.net or call
419-346-7699 for more information.
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TDLR Continues Victorian
Beauty College Investigation
Fraudulent License Scheme
Texas, Missouri, Oklahoma and
Arizona Uncover Scam
TDLR’s Licensing Division and
Enforcement Division are currently working
with the cosmetology boards in Oklahoma,
Texas Department of Licensing and
Missouri and Arizona, and the Arizona
Regulation (TDLR) Program Specialist
Attorney General’s Office to find the fraudRebecca Armas reviews thousands of license
sters. Of the sixty fraudulent licenses used to
applications every year but in February one ap- obtain Texas licenses twenty-six were from
plication piqued her interest. As she reviewed
Missouri and thirty-four from Oklahoma.
it she noticed several inconsistencies and soon
TDLR’s Licensing Division issued letters to
it was evident she had uncovered a license
the fraudsters ordering them to return the
scam taking place in Texas. During the next
Texas license and fourteen have been returned.
four months sixty applications with similar
TDLR prosecutors are currently reviewing
irregularities were discovered and TDLR
all the cases and will make recommendations
enforcement investigators were busy tracking
concerning administrative violations and pendown the cheaters.
alties against the cheaters.
The scam, which is still
Missouri, Oklahoma and
under investigation, uses fake
Arizona may also take legal
licenses from Oklahoma and
action against the individuals;
Missouri to apply for a Texas
obtaining a license fraudumanicurist or facialist license
lently is a crime in every state
under the State’s reciprocity
so the people involved in this
agreement with those states.
scam may have more than one
Once the impostor receives a
state to answer to.
Texas license he or she would
TDLR employees work
applies for a license in Arizona
TDLR Program Specialist
hard to prevent licensing scams
using the reciprocity agreement
Rebecca Armas
and are observant and alert
Texas has with the Arizona
when reviewing applications.
Board of Cosmetology.
Armas saw something in an
License reciprocity is an agreement beapplication that didn’t sit right with her and
tween states to issue licenses to applicants from she took the initiative to investigate further.
the other state after they submit proof of credit As a result Armas prevented sixty individuals
for school courses or proof of licensure from
from performing cosmetology services and
the other state.
endangering the wellbeing of Arizonians.
Armas took the scam to heart; she is origiFor information or questions contact:
nally from Arizona and still has family ties to
• Texas Dept of Licensing and Regulation
the state. “I have so many relatives and friends
[email protected]
in Arizona and I hate to think about someone
performing services on them without proper
• Missouri Board of Cosmetology and Barber
training and endangering their health,” states
Examiners - [email protected]
Armas. “As I started looking at the application
• Oklahoma State Board of Cosmetology
I realized something was not right and soon
[email protected]
my licensing unit was working with TDLR’s
• Arizona State Board of Cosmetology
Enforcement Division to put a stop to this
[email protected]
fraud scheme.”
Texas Department of Licensing and
Regulation Department investigators and
prosecutors continue to work cases in the
Victorian Beauty College (VBC) scam. As
of August 2010 there have been 106 license
revocations.
VBC, a Houston-based cosmetology
school, was known across the United States
as a school where an individual could buy a
Texas Cosmetology license without attending
school or taking the examinations. “Students”
purchased classroom hours from VBC staff
and/or arranged for someone else to take the
required examinations.
“We do not tolerate cheating and TDLR
will continue to track down the people who
cheated to obtain their license.” states William
Kuntz, Executive Director of TDLR.
In 2007 VBC and its owners signed an
order to pay a fine of $250,000 and agreed
to a life-time ban of all licenses held by the
owners and staff. They also agreed to furnish
TDLR with information about “students”
across the United States who either bought
required class hours or had state examinations
taken for them by VBC personnel.
In addition to the 106 revocations seven
people had their applications denied because
they were caught cheating on tests or their
course hours were obtained through fraudulent means. Another six investigations were
closed because the individuals did not actually
apply for a license, but these individuals do
have holds on their records and TDLR staff
will be alerted if they do apply for a license in
the future.
Barber — Shear Numbers
Barbers..................................................13,159
Barber Manicurists......................................380
Barber Technicians........................................16
Barber Hair Braiding Specialist.....................119
Barber Hair Weaving Specialist........................1
Barber Shops...........................................4,796
Mobile Barber Shop.........................................3
Barber Manicure Shops...............................108
Barber Hair Braiding Shops..............................5
Barber Hair Weaving Shops.............................6
Dual Shop/Salon....................................1,088*
Barber Instructors.......................................156
Students..................................................2,295
Schools........................................................38
Class A Barber Booth Rentals...................4,230
Barber Manicure Booth Rentals......................73
Barber Technician Booth Rental.......................1
Barber Hair Braiding Booth Rentals..................9
Barber Hair Weaving Booth Rentals..................1
* Dual shop/salon also listed in cosmetology
Cosmetology — Shear Numbers
Operators.............................................109,595
Manicurists............................................34,242
Facial Specialists....................................14,689
Hair Weavers...............................................173
Hair Braiders...............................................864
Shampoo Specialists...................................153
Wig Specialists..............................................19
Shampoo Apprentices............................12,011
Operator Instructors.................................4,209
Manicure Instructors.....................................42
Facial Instructors.........................................107
Wig Instructors...............................................3
Students................................................20,601
Schools......................................................399
Salons...................................................20,584
Manicure Salons......................................1,083
Facial Salons...............................................625
Facial/Manicure Salons.............................4,057
Hair Braiding/Weaving Salons......................149
Wig Salons....................................................37
Dual Shop/Salon....................................1,088*
Cos. Operator Booth Rentals...................30,203
Cos. Manicure Booth Rentals..................14,527
Cos. Facialist Booth Rentals.....................1,129
Cos. Hair Braiding Booth Rentals...................74
Cos. Hair Weaving Booth Rentals.................. 38
* Dual number also listed in barber statistics
TEXAS STYLIST & SALON | SEPTEMBER 2010 | 11
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12 | SEPTEMBER 2010 | TEXAS STYLIST & SALON
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TEXAS STYLIST & SALON | SEPTEMBER 2010 | 13
Pruning the Salon Grapevine
How to Eliminate Unproductive
Communication In Your Salon
Better Business
Neil Ducoff
It grows in every business, whether large
or small. Owners fear it or, at the very least,
are disturbed and annoyed by it.
Employees, even the ones who fan the
flames, constantly question when they will
be the next victims. “It” is the company
“grapevine.”
By virtue of the kinds of businesses they
are, salons and day spas are particularly susceptible to incendiary gossip and the telling of
half-truths. The highly interactive environment and continual flow of clients through
the premises provides ever-fresh food for
thought and topics of discussion.
But what happens when a client overhears
her colorist is “lazy” or “untalented,” or she
has discovered previously unknown shades
of green by formulating incorrectly? What
happens when a client overhears disparaging
comments about another client — one who
may be a friend, brother, sister or daughter?
What if she discovers comments are made
about her in her absence?
Time to Bring Out the Shears
The grapevine must be pruned before
the business suffers serious ill effects. One
unhappy client can cost a salon or day spa
thousands of dollars in lost revenues. One
unhappy staff member may cost tens of
thousands or more. But there is no way to
estimate the cost of a tarnished reputation.
• Nip it in the bud: Anyone new to
the salon should learn immediately that gossip will not be tolerated. Veterans must be
charged with setting an appropriate example.
• Create an open environment:
One in which staff feel comfortable communicating troublesome issues. The longer
a perceived hurt or insult goes unaddressed,
the more difficult it is to resolve.
• Provide appropriate outlets:
Huddle, huddle, huddle! Create a system for
presenting issues (and resolving them, if not
too time-consuming). Longer meetings or
personal conferences may be necessary for
long-standing problems.
• Institute a refuse-to-listen policy:
Advise team members not to listen or respond to any “juicy morsels” that do not pertain to their own professional development
— or ones that may be potentially detrimental
to someone else’s.
Productivity Required Here
It is impossible to maintain productivity
while participating in the spread of gossip.
The cascade of conversations and the seeds of
thought they plant distract technicians from
the clients at hand, increasing the probability
of error. Such conversations, conducted in
the clients’ presence, may very well send
them away forever. Most salon and spa clients
are uncomfortable hearing tales of “who did
what with whom.” Beyond that, such behavior is simply rude. The client deserves to be
the focus of attention.
In most circumstances, it is far more
productive to talk about oneself than about
others. When not done to excess or in a
domineering manner, the willingness to share
information can be wonderfully effective for
building client confidence and trust.
Communication is a tool. Used wisely, it
can be a business’ greatest customer service
ally. Left unchecked, the tendrils of the grapevine can choke your salon.
Neil Ducoff is the founder and CEO of Strategies, and the author of Fast Forward, the business resource book for salons and spas. Ducoff’s new book,
No-Compromise Leadership, is available at www.amazon.com. For a signed
copy, go to www.strategies.com. You can email Neil at [email protected].
TexasCosmetologyCE.com
http://www.TexasCosmetologyCE.com
Email: [email protected]
For information Call 512-740-9165
*Use Discount Code: Cosmo, Instructors discounted price is $51
14 | SEPTEMBER 2010 | TEXAS STYLIST & SALON
SEPTEMBER 2010
 12-13: Armstrong McCall Southwest Fashion Focus, Glendale,
AZ www.armstrongmccall.com
 12-15: Strategies Incubator, Strategies Business Academy,
Centerbrook, CT www.strategies.com
 18-19: Peel’s Creative Edge Fall Show, Council Bluffs,
IA www.peels.com
 19-20: Empire and ARROJO present Masters of Beauty Skills
Certification Program, Chicago, IL [email protected]
 19-22: Milady’s S.O.S. Training Academy, Clifton Park, NY
[email protected] or 1-800-998-7498 ext. 2700
 26-27: International Congress of Esthetics and Spa, Long Beach,
CA 1-800-471-0229 [email protected]
 26-27: Armstrong McCall 28th Annual Worlds Fair of Cosmetic
Arts and Sciences, Austin, TX www.armstrongmccall.com
 26-27: Beauty School Forum, Barristar Productions, Pasadena, CA
www.barristar.com 800 SHOW-432
 26-28: Managing for Results, Strategies Business Academy,
Centerbrook, CT www.strategies.com
 28-29: Spa & Resort Expo and Conference, New York, NY
www.spaandresortexpo.com www.medaestheticsconference.com
OCTOBER 2010
 1-31: BeautyTech’s 12th Annual Strut Your Stuff Nail Art and
Enhancement entry acceptance - www.beautytech.com
 2-3: Peel’s Creative Edge Show, Denver, CO www.peels.com
 3: 16th Annual Central Coast Hair Design & Beauty Expo
- Beauty at the Beach, Santa Cruz @ The Cocoanut Grove 1-800303-3630 www.cocoanutgrovesantacruz.com
 3-4: Premiere Beauty Classic, Columbus, OH 1-800-335-7469
www.premiereshows.com www.beautyclassicshow.biz
 3-4: Esthetique Spa Intl, Montreal, Canada www.spa-show.com
 3-4: ColorAmerica presented by Cosmetologists Chicago, Oak
Brook, IL www.AmericasBeautyShow.com
 3-5: Strategies Salon / Spa Game-Planning Workshop, Strategies
Business Academy, Centerbrook, CT www.strategies.com
 4: George Riley’s presents Hands-on Cutting Class with William
Whatley, Santa Cruz @ The Cocoanut Grove 1-800-303-3630
www.cocoanutgrovesantacruz.com
 9-10: Day Spa Expo, Atlanta, GA www.dayspaexpo.com
 10: Nailpro 2010, Sacramento, CA nailprosacramento.com
 10-11: Empire and ARROJO present Masters of Beauty Skills
Certification Pro, Ft. Lauderdale, FL [email protected]
 11-12: No-Compromise Leadership Boot Camp, Strategies Business Academy, Centerbrook, CT www.strategies.com
 15-19 4th Annual NW Nail Tech Networking Retreat @ Camp
Burton, Vashon Island, WA 1-877-88-NAILZ www.nwnailtechs.com
 16-17: International Esthetics, Cosmetics and Spa Conference
IESCS Florida, www.iecsc.com
 17-18: Premiere Birmingham 800.335.7469 premiereshows.com
 17-18: Strategies High-Performance Front Desk Training, San
Francisco, CA 1-800-417-4848 ext. 202
SEPTEMBER 2010
 6: Skin for Life presents Microdermabrasion Fundamentals,
Houston, TX www.skinforlife.com
 6: Skin Logic presents Vascular Blemish Removal, Austin, TX
(512)944-9780 [email protected]
 6: Novita Clinicals presents Introducing Novitá Clinicals Spa in a
Box, Georgetown, TX www.NovitaClinicals.com
 13: Strategies Business Coaching presents FREE WEBINAR Enrolling Staff in Your Company Vision www.strategies.com 1-800-417-4848
 13: Custom Wig Making Class, Arlington, TX 817-277-5000
www.euniceshairsalon.com
 13: NovaLash Eye Lash Extensions Training Workshop, Houston,
TX (281)896-7220
 13: Adrian the Dreamweaver presents Hair Extension Certification Class @ Vogue Beauty School, Waco, TX (972)387-5677
www.HairExtension.com
 13: Skin for Life presents Microdermabrasion Fundamentals,
San Antonio, TX www.skinforlife.com
 13: Skin Logic presents Teeth Whitening & Advanced Equipment, Austin, TX (512)944-9780 [email protected]
 13: Novita Clinicals presents Introduction to Novitá Clinical’s and
The Science of Skin Care, Georgetown, TX www.NovitaClinicals.com
 13: KM Impressions presents Picture Perfect Bridal Makeup, San
Antonio, TX (210)655-4624 www.kmimpressions.com
 19-20: Salon Source presents Euphora Bootcamp Educator
Training, Houston, TX www.salonsource.biz
 20: Skin Logic presents Dermaplaning / Epidermal Leveling,
Austin, TX (512)944-9780 [email protected]
 20: Malaysian Weave Technique Class, Arlington, TX (817)2775000 www.euniceshairsalon.com
RELAUNCH
—Sep 13 (4CEUs) $50.00—
Introduction to Novitá Clinicals
and The Science of Skin Care
—Sep 26-28 (12CEUs)—
Survival Skills for Aestheticians,
an Advanced Skill Program
888-738-0701 • www.NovitaClinicals.com
 17-18: InSalon, Saint Paul, MN insalonpro.com 1-888-213-0949
 17-18: Grand Rapids Salon Forum 2010, Grand Rapids, MI 1-800336-2597 www.malys-midwest.com
 17-21: Bronner Bros. Seminars by the Sea, Atlantis Resort, Paradise
Island, Bahamas www.bronnerbros.com
 18: SalonCentric’s RISE Business Forum, Phoenix, AZ www.malys.
com/web/shows 1-800-446-2597
 18: George Riley’s presents An Exciting Evening with Paul Brown
Educators featuring Spencer Lebowitz & Sharon Deardoff, Concord, CA
1-800-303-3630 www.georgerileyspbc.com
 24: Beauty School Forum, Barristar Productions, Indianapolis, IN
www.barristar.com 800 SHOW-432
 24-25: International Congress of Esthetics and Spa, Philadelphia, PA 1-800-471-0229 [email protected]
 24-25: Texas Beauty Show, Dallas, Texas - Convention Center
www.texasbeautyshow.com
 24-25: Esthetique Spa Intl, Edmonton, Canada www.spa-show.com
 31-11/1: San Juan Beauty Show, www.sanjuanbeautyshow.net
 31-11/2: Destination Rejuvenation Fall 2010, Surf and Sand
Resort, Laguna Beach, CA (949)716-2723
NOVEMBER 2010
 1: SalonCentric’s RISE Business Forum, San Francisco, CA
www.malys.com/web/shows 1-800-446-2597
 7-10: Strategies Incubator, Strategies Business Academy, Centerbrook, CT www.strategies.com
 7-10: Milady S.O.S. Training Academy, Carlsbad, CA email:
[email protected] or 1-800-998-7498 ext. 2700
 8: KM Impressions presents Airbrush Makeup Training, Rockford,
IL (210)655-4624 www.kmimpressions.com
 8-11: Maly’s Redken Exchange, New York, NY www.malys.com
 10-12: Cosmoprof Asia, Hong Kong, www.cosmoprof-asia.com
 26-28: Wellness Asia Exhibition, Chennai Trade Centre, Chennai,
India www.wellnessasiaexpo.com
JANUARY 2011
 9-10: Empire and ARROJO present Masters of Beauty Skills Certification Program, Minneapolis, MN [email protected]
 14-22: Nail Those Profits at Sea Cruise, St. Martin, St. Kits, St.
Lucia 1-800-809-6623 www.nailthoseprofitsatsea.com
 17-18: Beauty Expo USA, Las Vegas www.beautyexpousa.com
 29-31: Long Beach International Salon & Spa Expo, Long Beach
Convention Center probeauty.org/ISSE
 20: NovaLash Eye Lash Extensions Training Workshop, Dallas,
TX (281)896-7220
 20: Novita Clinicals presents Photo Facials with Novita Clinicals
Chemical Peels for Acne, Rosacea and Aging, Georgetown, TX
www.NovitaClinicals.com
 20: KM Impressions presents Airbrush Makeup Training, San
Antonio, TX (210)655-4624 www.kmimpressions.com
 26-27: Patsy Charles presents Permanent Makeup Class,
Corpus Christi, TX (214)566-0485 [email protected]
www.dallaspermanentcosmetics.net
 26-28: Survival Skills for Aestheticians, an Advanced Skills
Program, Georgetown, TX www.NovitaClinicals.com
 27: Strategies Business Coaching presents FREE WEBINAR - Go
Team! Staff Appreciation www.strategies.com or 1-800-417-4848
 27: Salon Source presents Rejuvenol Keratin Treatment Class,
Dallas, Fort Worth, Houston & Austin, TX www.salonsource.biz
 27: Full Lace Wig / Weave Theory And Proper Application Class,
Arlington, TX (817)277-5000 www.euniceshairsalon.com
OCTOBER 2010
 4: KM Impressions presents Airbrush Makeup Training, San
Antonio, TX (210)655-4624 www.kmimpressions.com
 4: Salon Source presents Brocato C.I. Smooth System & Demi
Color, Austin & Eufora Elite Certification Class, Houston, TX www.
salonsource.biz
 11: Strategies Business Training presents FREE WEBINAR - Let’s
Drive Sales! - visit www.strategies.com or 1-800-417-4848
 11: Novita Clinicals presents Intro to Novitá Clinicals Verita
Mineral Cosmetics, Georgetown, TX www.NovitaClinicals.com
 18: Smooth Skin Supply presents Waxing 101 Free Online Class
(877)473-1032 www.smoothskinsupply.com
WHAT’S NEW IN THE MARKET
1. Turn Your Smartphone into a Credit Card Machine
1
As a chair renter or owner, have you ever shared a credit card terminal with other people and had
problems? Have you ever had to deal with canceling your account, or had to sign up for a new one because
you moved? If so, this little device will eliminate all of those headaches and save you a lot of time.
This credit card reader plugs into the audio jack of any iPhone and most Android devices. The app itself,
however, is compatible with over 170 smartphones. Want to charge your customer? Launch the app built for
your phone, and if you have a compatible phone, simply enter the amount and then swipe the card.
You can easily send your customers a receipt, too. Simple enter their email address and when the
transaction is completed the receipt will be sent automatically. Learn more by visiting www.SalonSwipe.
mobi on your smartphone, www.SalonSwipe.com on your computer or call 1-877-725-6690.
2
2. New All-Natural Keratin Retexturizer System
The Hapuna Keratin Retexturizer System from Paul Brown Hawaii is an all natural, all organic extract
formulation that offers the best solution for calming the thickest, most inflexible hair into a smooth, supple
and manageable style.
The Hapuna Keratin Retexturizer formulations have been carefully scrutinized and tested to ensure
they are effective, high performing solution-based treatments that are safe for our environment and are
entirely free of formaldehyde, aldehyde and thio.
Specially formulated with Paul Brown’s proprietary Hawaiian Protein Flora Complex, kukui nut lipids
while infused with sea salts, sea algae, plankton and a variety of other rich sea and plant derivatives, the
Hapuna Keratin Retexturizer System is a superb line of retexturizing products that gently and effectively
work to eliminate 100% of all frizz and reduce curl between 60% to 80%.
For information on Paul Brown Hawaii and the Hapuna Keratin Retexturizer System, call 1-800-3380033 or visit www.PaulBrownHawaii.com.
5
3
4
3. Protect and Prevent with Rain Drops Oil Treatment
Sidlab Haircouture, based in Portland, Oregon has created a dynamic hair product that is both protective and preventative. Rain Drops is an argan oil treatment that is nourishing, quenching, deep penetrating,
and adds brilliant shine to parched hair.
Rain Drops is an anti-oxidant and vitamin E rich treatment that will restore luster and tensile strength
to all hair types. Unlike the real thing, Rain Drops will protect hair from the effects of humidity by weighing down frizz and fly-aways. Much like an umbrella, Rain Drops also uses UV filters to protect the hair
from future damage caused by the sun. Use as a leave in treatment after cleansing and conditioning to
maximize these benefits.
All Sidlab products are Paraben and Sodium Laureth Sulfate free to preserve color and promote health
and Rain Drops is no exception to this rule. For more information visit www.sidlabhair.com, call (503)
358-0782, or e-mail [email protected].
4. An Infinite Color Palette with Tinta Color
Keune Tinta Color offers the hair colorist an infinite color palette. It provides unlimited options for
creative minds in all color applications; color accents, highlights and lowlights. It leaves the hair with
incredible shine and superb condition. Tinta Color gives 100% grey coverage. Shades range from natural
tones to deep reds and sparkling blondes.
The advanced formulation of Tinta Color offers improved coverage and unsurpassed brilliance and
shine. Solamer and Silk protein protect the hair from UV damage, prevent fading and enhances shine. LP
300 color stabilizer insure maximimum binding to the internal hair structure and ehnahced durability.
For information in Texas call Next Step Salon Consultants at 1-800-818-3173. For general information
visit www.keune.com or call (800) 330-9302.
5. Awaken the Senses with Luxurious Lotions
Tantalize and treat clients with the two new Warm O Lotions by Gena Laboratories. Designed to be
used with the Gena Warmer, the intoxicating aromas of the new lotions transport users to a place of tranquility and relaxation while the health benefits have clients coming back for more. The gorgeous scent of Green Tea Warm O Lotion will nexcite users as they reap the benefits of the
ingredients. Green tea extract has been known to improve skin conditions, fight inflammation of the skin
and rejuvenate skin cells. It can also help prevent and repair sun damage.
Made from moisturizing coconut oil, Gena Coconut Warm O Lotion has many health benefits, from
fighting premature aging to protecting skin from excess sun exposure. Coconut oil is known for its healing
abilities as well as its antifungal, antiviral, and antibacterial properties.
Trusted by salon professionals, Gena’s Warm-O Lotions condition nails and moisturize the skin, providing clients with the ultimate mani/pedi. Its rich and greaseless formula makes it perfect for all-over the
body and is easy to warm in a manicure heater for a relaxing massage.
For more information, visit www.aiibeauty.com.
Have your product considered for the Stylist & Salon’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind
at [email protected] or mail to Stylist & Salon Newspapers, 1750 SW Skyline Blvd., Suite 24, Portland, OR 97221.
:ERRAN2EFORM
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TEXAS STYLIST & SALON | SEPTEMBER 2010 | 15