Resume
Mirko Grewing Flat 1, 13a Warwick Way SW1V1QT London (UK) Phone: +44 (0) 795 8452847 E-mail: [email protected] Executive Summary Senior Project Management Professional Bringing wealth and diversity of skills and experience having managed IT projects in Network Services, Infrastructure build and modification and Web and Mobile Applications. Most recently as IT Project Manager at a leading software and marketing services company. A seasoned Project Manager, ITIL certified, with strong analytical abilities, a very professional demeanor and a track record of meeting and exceeding client expectations. Recognized for the ability to build stakeholder confidence and trust. Ten plus years experience utilizing traditional and agile PM methodology to motivate staff to accomplish required tasks and communicate complex information clearly to individuals at all levels. An accomplished leader with extensive experience planning, developing and implementing state of the art technical B2B and B2O (Business to Operators) solutions. Presently looking to join a company that rewards effort and initiative, while at the same time providing plenty of progression and development opportunities to its employees. Core Competencies Project Management Budget Forecasting Waterfall Program Management MS Project Proficiency ITIL Certified Requirements Gathering SoW creation Agile JIRA Risk Management Change Management Performance Management Coaching RACI Matrix Work Experience 2014 – TODAY Tigerspike, London (Personal Media and Mobile Technology) Senior Project Manager Collaborate, facilitate and lead teams responsible for developing multiple stand-alone or integrated mobile applications. Facilitate Scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups) Empowered teams to self-organize and grow cross-functionality Mirko Grewing Calle Melilla 51 A-2B 28005 Madrid (Spain) Phone: (+34) 684 124103 E-mail: [email protected] 2012 – 2014 Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs Met goal of addressing and resolving issues within 24 hours Manage the lifecycle of code development, from ideation to sprints to deployment Coordinate and manage code releases and shared APIs with other IT groups Communicate with other management, engineers, product managers and support specialists on product issues Track and communicate team velocity and Sprint/Release progress LUMATA, Milan – Madrid – London (B2B / B2O marketing services) Senior Business Analyst and Project Manager Define and initiate projects to provide mobile phone operators (TIM Italy, Mobistar Belgium, Orange Caribes, O2 Germany, PLDT Philippine) with a platform for customer base management and real-time loyalty marketing. The platform provided a set of strategies and workflows to increase ARPU and reduce churn. Responsible and accountable for the coordinated management of multiple brands related projects (French Connection UK, Jazztel Spain, Intesa-San Paolo Italy) directed toward strategic organizational objectives. Build credibility, establish rapport and maintain communication with stakeholders at multiple levels, including 3rd Party Vendors external to the organization and internal Marketing and Engineering resources. Manage project capital and operating expenditures, schedule, and implementation while working to ensure the ultimate success and acceptance of the program. Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. Present weekly Dashboard reports on the current program, future opportunities and issues. Communicate major milestones and identify potential project risks. Conduct weekly status meetings for each project to review project Resume – Mirko Grewing 2/5 Mirko Grewing Calle Melilla 51 A-2B 28005 Madrid (Spain) Phone: (+34) 684 124103 E-mail: [email protected] activities, manage change control and manage all purchase order requests and budget expenditures. 2010 – 2012 Random Research, Rome (B2B ERP & IT Services) IT Project Manager and Programme Manager As Microsoft Gold Partner, provide professional Project Management support and bottom line accountability for Microsoft products that include network and data center service implementations. Execute entire lifecycle of projects including planning and design, controlling, and closing. Develop and maintain comprehensive project plans in concert with Customers and Vendors that include a Communications Plan, Roles and Responsibilities Matrix, Work Breakdown Structure, Change Management Plan and Scope Statement. Managed all communication with multiple project stakeholders, using project reporting, project plans, customer databases, dashboard reports and executive service reviews. Successfully managed complete voice migration of the company and the three main clients to a VoIP solution. This operation included the complete local network re-engineering and the coordination of 15 plus between engineers, system administrators, network specialists. Controlled a challenging migration project of 50 plus clients to the latest Windows Server technology. Created a plethora of Risk Mitigation strategies to successfully overcome hardware constraints and upgrade challenges. Re-wrote and updated Project Management methods and procedures used to set the standard for team Project Managers. These measures helped to streamline internal stakeholder communication on all projects contributing to a 25% increase of projects closed by their estimated due date. 2005 – 2010 Pit Stop Services, Rome (B2B IT Services) IT Project Manager and Programme Manager Worked in a PMO managing network hardware and software for reseller networks and department stores. Developed a supportive foundation based on project management methodologies within the project office thus conditioning a controlled strategy for management of projects on the customer account. Experience with running several large-scale concurrent Resume – Mirko Grewing 3/5 Mirko Grewing Calle Melilla 51 A-2B 28005 Madrid (Spain) Phone: (+34) 684 124103 E-mail: [email protected] projects in which duties included coordination and planning with team members, IT staff, stakeholders, external technical experts, and users. 2003 – 2005 Portatili, Rome (Chain Stores / Customer Service) Programme Manager Offered broad-spectrum strategic consultant on mobile devices. Recruited and trained a team of specialists on mobile devices. Developed and implemented a customer service programme that expanded client base 20% in the first six months. Worked with Research and Development department on Quality Assurance. Responsible for in-depth analysis of technical and logistics procedures. Education 2007 University of Rome, Italy Master’s Degree in Archeology and Anthropology Language Italian English Spanish Native language Bilingual Fluent Honors & Awards 2014 Lumata Growth and Innovation Employee Award 2013 “In recognition for the work done that has enabled the business to grow, in the long term, through new ideas or innovation.” 2008 University of Viterbo, Italy Honorary Fellow in Information Technology Technical Proficiency Platforms Mac OS, Windows, Linux. Resume – Mirko Grewing 4/5 Mirko Grewing Calle Melilla 51 A-2B 28005 Madrid (Spain) Phone: (+34) 684 124103 E-mail: [email protected] PM Applications Microsoft Project, Atlassian JIRA, Redmine, OpenAtrium, Trac. Other Applications Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft SharePoint, MediaWiki, Drupal, WordPress, Atlassian Confluence. Resume – Mirko Grewing 5/5
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