PIONEERING HEART FAILURE CARE IN THE COMMUNITY NP Forum for Nursing and Allied Health University of Alberta Hospital April 10, 2015 L li Ch Leslie Chrysanthou th RN RN, BN Nurse Clinician IHC Heart Failure Team Calgary Zone Th Bi The Birth th off a HF Team T In 2011 heart failure was identified as one of the top three reasons that AHS-Calgary Zone Home Care clients utilized emergency departments (ED) and acute care. The IHC Heart Failure Team was launched in April 2011 with funding designated for 3 RNs to develop & implement the team. Goals of the teams were to reduce ED utilization, hospital admissions and length of stay in Acute Care. This team is the first of it’s kind in Canada. 2 HF Team Program Design The p program g was designed g byy tailoring g the existing g Home Care Case Management Model to incorporate the model of care utilized in the Calgary Zone Heart Function Clinics. This amalgamation was aimed at: • providing specialized case management of complex home care HF clients including advanced clinical education in the managementt off heart h t failure f il • developing strategies for fostering relationships with health care partners • defining the HF home care team mission statement • developing admission criteria • mapping i the th care process 3 Program Evaluation Indicators • • • • • Total number of clients Total number of new clients Average number of clients per caseload Number of emergency department visits Number of acute care admissions 4 Initial Success After a six month evaluation of the program the team expanded to include a Nurse Clinician, Clinician a total of 7 RNs RNs, a Physiotherapist and a Care Manager. One of the first tasks the team took on was to develop a model of care for the HF home care client. This model outlined the mission statement, referral process, admission criteria,, case management, g , visit follow up, p, communication with health care partners, discharge or transfer to other teams. 5 HF Team Mission Statement To provide focused, interdisciplinary management of Integrated Home Care (IHC) clients living with heart failure through comprehensive assessment, care planning and education aimed at optimizing the client’s quality of life and safe living in the community community. 6 HF Team T Goals G l • To decrease ED visits & hospital admissions related to HF exacerbation. • To p provide client & family y education regarding g g HF self monitoring & self management. • To facilitate the efficient and cost effective use of community it resources in i th the managementt off heart h t failure. • To provide HF expertise & resources to support IHC professionals, clients & their support systems. • To collaborate with other health care professionals & community agencies to provide a continuum of care. 7 Admission Criteria • Client meets the criteria for admission to home care. • A primary diagnosis of HF and one or more admissions t acute to t care in i the th last l t year for f HF or att the th requestt off the cardiac function clinic. • Clients and/or family are teachable and willing to accept the interventions provided by the HF team. • It is expected that the involvement of the HF team will make k a positive i i iimpact on client li outcomes. 8 Referral to the HF Team Referrals come from: • Hospital via transition services • GP or Cardiologist • Cardiac Function Clinics • Other Home Care Teams 9 RN Case Management g • Follow the Canadian Cardiovascular Society guidelines for HF management. • Complete full cardiac assessments and monitor medication titration, standing orders, lab work and diagnostics. • Assess teaching needs and provide ongoing client/family education. education • Communicate and collaborate with client’s Family Physician, Cardiologist, Cardiac Function Clinics. • Consult other IHC Health Care professionals (OT/Pharmacist/Dietician/Palliative care/Geriatric Consult Team) p y clinics. as well as to external specialty 10 Client Self-management Strategies • • • • • • • • Understand diagnosis & treatments Medication teaching & review Self monitoring of signs & symptoms Dailyy weights g Symptom management & control strategies Sodium & fluid restriction Energy conservation Lifestyle management 11 Nurse Clinician • Supports advanced HF education for the HF Team & frontline IHC Case Managers, g , following g Canadian Cardiovascular guidelines and best practice guidelines. • Develops & facilitates partnerships within and outside of the IHC Program. • Supports education of partners about the role and opportunities within the HF team team. • Client consultant 12 HF Team Physiotherapist • Advanced cardio-respiratory assessment • Focus on improving/maintaining functional mobility & ADL’s ADL s related to improved quality of life • Develop a cardiac rehab focused exercise program & energy conservation strategies • Partner with Cardiac Wellness programs & Cardiac Function Clinics • Access Therapy Assistant for delivery of intervention strategies for the HF client 13 HF Team T and d Partners P t • • • • • Client & Family HF Case Manager HF Ph Physiotherapist i th i t HF Care Manager N Nurse Cli Clinician i i • • • • • • • Family F il D Doctor t Cardiologist Heart Function Clinics Pharmacist Dietician Palliative Care Team Other Home Care Teams • Community y Paramedics 14 Ke Outcomes Key O tcomes • 70% decrease in ED visits 3 months post referral to HF team. • 41% decrease in ED visits 6 months post referral to HF team. • 83% decrease in acute care admissions 3 months post referral to HF team. • 59% decrease in acute care admissions 6 months post referral t HF team. to t • Clients surveyed indicate an improvement in knowledge regarding g g self management g and QOL • Staff surveyed indicate improved knowledge, clinical support and job satisfaction. 15 HF Team Stats April – June 2013 Emergency Rooms Visits Post Referral to the HF Team Acute Care Admissions Post Referral to the HF Team 16 What’s Ne Nextt • Creating a process for care of the palliative HF client • Collaborating with Palliative Care and Dr. Slawnych to participate in end stage HF rounds • Creating an IHC Practice Guideline for Heart Failure Management 17
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