NHS Fife WardView Implementation
NHS Fife WardView Implementation NHS Fife WardView Implementation NHS Fife serves a large rural area which includes several centres of population. It provides healthcare services to over 360000 people. Queen Margaret Hospital in Dunfermline and Victoria Hospital in Kirkcaldy are the two main hospitals in Fife. A new wing at the Victoria Hospital in Kirkcaldy was opened in December 2011 to patients and staff. It houses all our acute services including A&E, The Challenge NHS Fife faces many of the challenges seen throughout Scotland and the UK. These include pressures from an ageing population, more and more people attending A&E, delayed discharges and having the resources available to ensure that patients are being treated to the highest possible standards. Implementing a new touch screen technology in NHS Fife was also a big challenge. Prior to implementing WardView clinical staff had only been used to using a pen and a whiteboard. There were many manual processes including bed management and phone calls to check on medications. Achieving a consensus as to the content of each digital touch-screen board was an important challenge to overcome during the implementation. It was important that nurses, including bank nurses, had access to the same consistent WardView screens whatever ward they were in. ‘‘ NHS Fife’s WardView implementation gives staff in NHS Fife key information for helping manage care from multiple systems and has given clinical staff the ability to see at a glance a real-time view of patients in their wards, supporting decisions on their care wherever they are ‘‘ The Client Lesley Halliday eHealth Delivery Specialist at NHS Fife NHS Fife WardView Implementation Highlights WardView helped provide a consistent view for collecting Ward information across NHS Fife. The number of pharmacy calls have been reduced by around 40%, reducing the administrative burden on pharmacists and nurses. Clinical staff can now view in real time patient status at a glance whether off the ward mounted touch-screens or on their iPads. The Benefits There is now a consistency on all ward touch-screen boards using WardView, with the same look and feel across NHS Fife. The Solution By December 2014 WardView was fully implemented across 20 medical wards and 2 admissions wards at the Victoria Hospital in Kirkcaldy. During the implementation of WardView Nugensis took feeds directly from the central Oasis PAS enabling the information to be displayed on WardView in real-time. In implementing the project getting key clinical staff to agree on both the general medical view and admissions view in WardView was a key part of the sign off process. A consistent approach was taken by NHS Fife, so that each digital whiteboard displaying WardView had the same columns and icons shown. In order to train staff, drop in sessions were held, help sheets were produced and implementation support officers went round wards training staff and trouble shooting. Once staff became familiar with using WardView they became more comfortable using the technology and it has now become part of their daily routines. Staff now have the ability to see who is due for discharge and when the integration of PharmacyView goes live they will be able to see when drugs are ready for collection helping to speed up patient discharges. Implementing WardView has improved pharmacy communications through tracking discharge medications status, leading to improved productivity and substantially less phone calls. The application has given a greater visibility to free beds in other wards and reduced the number of phone calls and visits needed to check on bed status. ipads which show WardView are being used in bed rounds, helping to further improve productivity. There is greater auditability of changes and nurses now have access to clinical systems, rather than relying on paper. Using WardView has helped drive up the timely and accurate use of the Oasis PAS system. To learn more see www.nugensis.co.uk
© Copyright 2024