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CONFERENCE PROGRAM HIGHLIGHTS
The 2015 program offers delegates fresh
perspectives and innovative ideas. Engaging
knowledge transfer for achieving excellence in
patient and caregiver experiences.
May 27-29, 2015
Westin Harbour Castle Hotel
Achieving Excellence
in Patient Experience
Achieving Excellence
Through Governance
Topics will include:
Topics will include:
•Caregiver Engagement
•Culture of Inquiry in the
Boardroom
•Caring for Patients with
HIV
OPENING KEYNOTE:
OPENING KEYNOTE:
•Caring for Patients in
the LGBT Community
Dr. Anne Snowdon
Dr. Samantha Nutt
•Healthcare Integration
Thursday, May 28, 2015
8:45-10:00am
Friday, May 29, 2015
8:30-9:30am
•Palliative Care
Personalization of
Health Care: 10
Steps to Achieving a
Personalized Health
Care System
Leadership in Difficult
Times
Awards for
Excellence Banquet
Graham Chittenden
Thursday, May 28, 2015
7:00 – 9:00 p.m.
Celebrating the
Extraordinary
Together
CLOSING KEYNOTE:
Jessica Holmes
Friday, May 29, 2015
1:10-2:00pm
The 60-Minute
Perspective Makeover:
Proven Tips to Living
an Awesome Life!
•Governance Roles and
Functions
• Strategic Governance
•Patient Engagement
Achieving Excellent
Value
Achieving Excellence
Through Quality
Topics will include:
Topics will include:
•Balancing Optimal
Patient Outcomes
• ALC Value Stream
Mapping
•Drugless Pain
Management
• CHRIS Competency
•Evidence-Based Decision
Making
•Innovation & Technology
•Lessons Learned from
Telehomecare
•Optimizing Care
Coordination
•Research Results & Data
Analysis
•Standardized Approach,
Customized Experience
• Employee SelfManagement
• Falls Prevention
• Improving and Driving
Excellence Across Sectors
• Multi Incident Analysis
Technique
• Quality Improvement
through Relationships,
History, and People