EMPLOYMENT OPPORTUNITY NOTICE EO15-198 THE CITY OF GREATER SUDBURY requires a BRANCH ASSISTANT (ENGLISH) REPORTING LOCATION: MAIN LIBRARY REGULAR PART TIME POSITION UP TO 48 HOURS BI-WEEKLY (SHIFT WORK REQUIRED) START DATE TO FOLLOW SELECTION PROCESS The Libraries and Heritage Resources Section, Citizen Services Division, Citizen and Leisure Services Department of the City of Greater Sudbury, requires a Branch Assistant (English). The successful candidate must possess the qualifications and perform the duties, as set out below. The current range of pay for this position is $22.93 to $26.85 per hour. QUALIFICATIONS: Successful completion of Secondary School (Grade XII) Education plus completion of some additional training or post-secondary education in a related discipline (e.g. arts, science, computers). Over six (6) up to and including twelve (12) months of library experience. Knowledge of library services and operations. Knowledge of various computer applications including Windows based systems, library automated systems, word processing, spreadsheet and complaint handling software. Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner. Ability to demonstrate organizational skills and attention to detailed work. Ability to demonstrate accurate keyboarding skills at a moderate rate of speed. Excellent use of English; verbally and in writing. French verbal and written skills an asset. Satisfactory health, attendance and employment history. .../2 EMPLOYMENT OPPORTUNITY EO15-198 BRANCH ASSISTANT (ENGLISH) (REGULAR PART TIME POSITION) DUTIES: UNDER THE GENERAL SUPERVISION OF THE MANAGER OF LIBRARIES AND HERITAGE RESOURCES OR THE MANAGER OF CITIZEN SERVICE CENTRES AND THE DAY TO DAY DIRECTION OF THE COMMUNITY LIBRARIAN OR A CITIZEN SERVICE CENTRE LEAD: 1. Provide library services including circulation of library materials, placing reserves and renewing library materials, checking shelves for materials using search lists, processing deliveries and exchanges, cataloguing on the fly, sorting and shelving materials and reading and dressing shelves. 2. Provide reader service. 3. Receive and process registrations, fees and library facility bookings. 4. Receive revenue and issue receipts as required (e.g. library program fees, transit passes, dog tags). 5. Balance revenue received with payment stubs, receipts and cash register totals daily; prepare daily bank deposit. 6. Ensure security of revenue in cash register and safe at all times by closing each and testing same. 7. Reconcile bus pass and ticket revenues and report same to Transit on a monthly basis. 8. Resolve minor complaints from the general public within pre-set parameters. 9. Record customer service requests/complaints in accordance with established protocols. 10. Ensure security of premises. 11. Enter monthly statistics as required. 12. Perform typing, filing and miscellaneous clerical duties. 13. Repair damaged books. 14. Shelve library materials and read and dress shelves. May shift books (e.g. major move or reorganization). 15. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein. 16. Perform other related duties as required. Qualified candidates should submit their résumé in confidence by WEDNESDAY, MAY 13TH, 2015 at 4:30 PM to: Citizen Service Centre, The City of Greater Sudbury, PO Box 5000, Station A, 200 Brady Street, Sudbury, Ontario, P3A 5P3, Facsimile number: 705-673-7219 or by e-mail to: [email protected] Any application received after this deadline will not be considered. Please reference the Employment Opportunity number (EO15-198) on your resume. The City of Greater Sudbury is dedicated to maintaining a fair and equitable work environment, and welcomes submissions from all qualified applicants. Personal information submitted will be used for the purpose of determining suitability for this competition only in accordance with The Municipal Freedom of Information and Protection of Privacy Act. All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process, you must advise the Hiring Manager.
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