Service ~ Education ~ Advocacy January 2008 TIGER WOODS AND MICHIGAN OPHTHALMOLOGY In July of 2006, Tiger Woods won his 11th major championship, The British Open. So what is the big deal? We have all come to know Tiger as one of golf ’s biggest icons. In a game where the best champions lose much more than they win, we have come to expect that Tiger will win every tournament he plays. We are even surprised to see anyone else holding the winner’s cup on Sunday afternoon. So why was this win so special and what does it have to do with ophthalmology in Michigan in 2008? Let me explain. The British Open for Tiger Woods was a watershed event for him personally and professionally. His story is worthy of study for anyone interested in learning more about strength of character and success. In May of the same year, Tiger lost his father, mentor and coach to a battle with cancer. He had been in a “slump” over the last several months, not even making the cut at the 2006 U.S. Open one month previously. There were even whispers of how his success thus far could not be sustained and that maybe we were witnessing the decline of a great athlete in an ever competitive world. So it was special for golf fans to see Tiger roar back with the relentless, steady play that has worn his competitors down and has been the trademark of his golf career. Chris DeMarco birdied the 13th hole on the back 9 the last day of the tournament and came within one shot of the lead only to have Tiger birdie 14 and 15 and say “see you later”. It was a storybook ending to witness him collapse into tears with his arms around his caddy and his family as the last putt rolled into the cup. Even though these aspects of the story would be enough for a Hollywood movie, it is not what caught my attention the most. So what else could be more instructive? What captivated me the most with this story is what Tiger Woods didn’t do. He did not W. Scott Wilkinson, MD use his 335 cc. Nike driver. President That’s right. No long balls. Now no one has a bigger reputation for hitting the long ball than Tiger Woods. His average drive is 299.3 yards off the tee. There is no one who likes the adrenalin surge or “rush” of hitting the long ball more than Tiger Woods. (Incidentally, I have a theory on Tiger’s thriving under pressure as really being an expression of a need for an adrenaline surge. He actually has the world record for the tallest bungie jump – out of a helicopter 10,000 feet above the Grand Canyon.) Tiger has shifted the old school paradigm of “nice and easy” off the tee to strength, club speed, and distance off the tee. I can also recall a clip of Tiger actually driving the ball to the green on a par 4, and later apologizing to the group in front of him for “hitting into them.” My point here is that no one enjoys hitting the long ball more than Tiger Woods - but not at this tournament. Tiger determined early on that the course was dry, hot and would “run” more than usual. He calculated that the course was set up such that if he hit his usual drive off the tee, he would have a higher likelihood of landing in a hazard or the rough. The rough or the hazards at the Royal Liverpool Golf Club are very difficult places to be. Instead, however, he used an iron off the tee and hit short of the hazard with a subsequent shot to the green. While others battled the tall grass and sand traps of the British countryside, Tiger was hitting a long iron to the green for his second shot. Smart. Smart enough to win the championship. TIGER WOODS, continued on p 3 INSIDE THIS EDITION 2 Calendar of Events 4 Avoiding Identity Theft 6 American Academy of Ophthalmology’s Annual Meeting 7 Are You an EyeCare America Volunteer? CALENDAR OF EVENTS 2008 31 Saturday January 17 Thursday Identity Theft LOSS Prevention workshop Somerset Inn, Troy “A Night for Sight” International Wine Auction Ford Conference and Event Center, Dearborn June 19 Saturday Board of Directors Orientation & Strategic Planning Meeting, St. Joseph Hospital, Pontiac 12-14 The 5th Eye & the Chip World Congress on Artificial Vision Westin Hotel, Detroit Metropolitan Airport registration: www.acteva.com/go/eyeson 21 Monday Identity Theft LOSS Prevention workshop Grand Rapids location TBD 17 Tuesday 24 Thursday Identify Theft LOSS Prevention workshop MSMS Headquarters, East Lansing 18 Wednesday February 20 Wednesday 22-24 Friday – Sunday 26 Tuesday 27 Wednesday 28 Thursday Board of Directors meeting CME & Family Ski Meeting Crystal Mountain, Thompsonville Coding Seminar MSMS Headquarters, East Lansing Coding Seminar Somerset Inn, Troy Coding Seminar Grand Rapids location TBD March 19 Wednesday Board of Directors meeting April 5-9 Saturday – Wednesday 16 Wednesday 17 Friday 22-25 Tuesday – Friday ASCRS annual meeting Chicago, IL Board of Directors meeting Administrative Staff Day Bavarian Inn Lodge, Frankenmuth AAO MidYear Forum J. W. Marriott Hotel, Washington, DC May 21 Wednesday 23 Friday Board of Directors meeting Region II MSEPS on the Road Air Zoo, Portage 30-31 Friday-Saturday 80th Annual Ophthalmology Spring Conference Kellogg Eye Center, Ann Arbor 24 Monday Region IV MSEPS on the Road Mediteranno, Ann Arbor Board of Directors meeting Regions V & VI MSEPS on the Road location TBD August 7 Thursday Board of Directors meeting Grand Hotel, Mackinac Island 7-9 Thursday – Saturday 40th Annual Conference Grand Hotel, Mackinac Island September 16 Tuesday Region III MSEPS on the Road Temple Hotel, Saginaw 17 Wednesday Board of Directors meeting October 15 Wednesday Board of Directors meeting 23 Thursday 24 Friday Region I MSEPS on the Road Trattoria Stella, Traverse City Region VII MSEPS on the Road Capers, Landmark Inn, Marquette November 10-13 Monday - Thursday AAO Annual Meeting Atlanta, GA 19 Wednesday August 12-15 August 4-7 Board of Directors meeting 2009 41st Annual Conference Grand Hotel, Mackinac Island 2010 42nd Annual Conference Grand Hotel, Mackinac Island If your organization has an event you would like listed, please contact the MSEPS office at 517-333-6739 or [email protected]. Page 2 • November 2007 TIGER WOODS, continued from cover Most of you see where I am going with this by now. In Michigan, in ophthalmology we face many challenges today. Some would say that we are in a “slump” and we are witnessing the decline of a profession. Pressure on reimbursement from government and third party payers has aggravated all of us. Optometrists expanding their scope of practice by legislation rather than education seems inherently unfair. If that is not enough to discourage you, the sagging Michigan economy in general is enough to take the wind out of the sails of any thinking human being. But this is where “Tiger Wood’s thinking” is instructive. As ophthalmologists, we are among the best and the brightest that American medical schools can offer. We are smart, resourceful, focused, and skilled. We possess a tried tenacity that will serve us very well. That is if we use all of our skills and strengths wisely. Our strategies, business planning and efficiencies must be better than previous generations’. We must be willing, at least occasionally, to put away the “long ball” of overly expensive technology without a smart or useful purpose. We must look for unmet needs and new ways to improve the quality of our patients’ lives. We must be careful in the planning and the building of our facilities as to not “hit the hazards” of debt and overcapacity. We must take a multidisciplinary approach to our profession, marrying the medical/technical skills to business acumen and common sense. I am reminded of Tiger Woods describing his dad’s advice on dealing with the fierce competition of the golf world. Now there is no one more competitive than Tiger. There is no one that desires to “kick your butt” (his words) more than Tiger Woods. But his dad always advised him to stop paying attention to what his competitors were doing and “play the golf course.” Constant, perpetual, incremental improvement has been Tiger’s mantra. Tiger has always said “no matter who you are, you can always get better.” As ophthalmologists in the state of Michigan we have a similar challenge. It is my pledge to help facilitate our “playing the golf course” better than we have before. Efficient practices, wise use of technology, leadership in the office and in the operating room, advocacy at many levels and smart consultation or education to stay out of the hazards of a very complex medical/economic environment. Very few of us will ever be able to claim that we are the best in the world as Tiger Woods can claim, but we can all participate in “Tiger Woods’ thinking” by using every skill and resource at our disposal for incremental, constant and tenacious improvement in the way we deliver care to our patients and manage our businesses, and I welcome any help or input any of you can give me in facilitating this task and I feel privileged to lead the charge for the coming year. Annual Joint MSEPS/MOPS CME & Family Ski Meeting February 22-24, 2008 Crystal Mountain Resort Watch for details in the upcoming Eye on Michigan and in your mail! For more information or to register, call 517.336.6739 or emaili [email protected] is a publication of the Michigan Society of Eye Physicians and Surgeons President W. Scott Wilkinson, MD President-elect Arezo Amirikia, MD Treasurer A. Luisa Di Lorenzo. MD Secretary Lance C. Lemon, MD Immediate Past President Patrick J. Droste, MD Region I Director Daniel D. Thuente, MD Region II Director Ralph P. Crew, MD Region III Director David D. Krebs, MD Region IV Director vacant Region V Director Timothy P. Page, MD Region VI Director vacant Senior AAO Councilor A. Luisa Di Lorenzo, MD Junior AAO Councilor Robert J. Granadier, MD Executive Director Penny Englerth Michigan Society of Eye Physicians and Surgeons 120 West Saginaw East Lansing, MI 48823 Phone: 517-333-6739 Fax: 517-336-5797 Email: [email protected] Web address: www.miseps.org Underwritten by Alcon Laboratories November 2007 • Page 3 Avoiding Identify Theft By Frank R. Mitchell, CITRMS and Thomas Glanville, CITRMS Identity theft has become a major problem in the U.S. within the last few years. The Privacy Rights Clearninghouse has documented that over 165,000,000 records have been compromised from government agencies, businesses, and other organizations since 2005. According to a Javelin Strategy & Research Survey, the total cost of identity theft in 2006 was $55.7 billion. In approximately 25% of cases, the information was stolen from a retail business, which includes hospitals and doctor offices. While HIPAA protects medical information, there was not law to protect financial and other personal information until recently. The federal government now has several statutes that expose businesses to civil and criminal liability for failure to take appropriate measures to safeguard information. Thirty-states now have laws regarding the protection of information. The Michigan Identity Theft Protection Act became effective on July 1, 2007. The Act requires any person, business, or agency to encrypt sensitive information and to notify potential victims if a potential security breach occurs. Violation of this act can result in fines, imprisonment, or both. How can you protect yourself and your practice from risk? All businesses, including medical practices, are subject to enforcement by the Federal Trade Commission, the FBI, the Department of Justice, the state Attorney General, and local law enforcement. These laws affect everyone that handles personal, business, financial, or medical information. Some of the causes of information breaches are poorly trained personnel, inadequate security measures, insufficient support from management, unsupervised third party providers, dishonest employees, inadequate IT systems, hackers, and organized crime. Identity Theft Loss Prevention Training Somerset Inn, Troy – Thursday, January 17, 2008 Holiday Inn South, Grand Rapids – Monday, January 21, 2008 Michigan State Medical Society, East Lansing – Thursday, January 24 Each session runs from 8:30 – 12:30 followed by lunch. Cost: $189 per person You can create a “safe harbor” by making a reasonable effort to safeguard confidential and sensitive information. This reasonable effort includes the designation of an Information Security Officer, as risk assessment of material internal and external risks, the design and implementation of a written Information Seucity Policy, mandatory employee training on security policies, evaluation and adjustment of the results of testing and ongoing monitoring of the program, and a plan for security incidents. As with all compliance issues, meeting the “definition” of each of these steps is as important as implementing them. For example, an employee does not qualify as an “Information Security Officer” without completing the mandatory training. As a member benefit, MSEPS is offering training in identity theft protection. This training is designed for the Information Security Officer in your practice. The training session is four hours long and will be held in three locations in January. Watch your mail, the web site, your email, and fax machine for more information. Or contact the MSEPS office at 517-336-6739 or [email protected]. Thomas Glanville is a certified identity theft risk management specialist and the CEO of Identity Theft LOSS Prevention, LLC. Frank R. Mitchell is a certified identity theft risk management specialist and the COO of Identity Theft LOSS Prevention, LLC. Page 4 • November 2007 What’s Up, Doc? NEWS AND ANNOUNCEMENTS FOR AND ABOUT MSEPS MEMBERS David Zacks, MD of Kellogg Eye Center was quoted in an article about ophthalmic imaging in the Detroit Free Press November 27. The article announced a $1.5 grant for construction of an ophthalmic imaging center in the new Kellogg Eye Center. The article recounted the background of ophthalmic imaging and the role of Kellogg’s Director of Ophthalmic Imaging, Richard Hackel, in developing current technologies. Petra von Kulajta, MD was nominated for the MSMS 2007 Woman of the Year Award. Doctor von Kulajta was cited for her service to Medicaid patients and her participation in CHAPS, a program that provides free eye care to underserved individuals in the Grand Traverse community. She practices at Grand Traverse Ophthalmology. MEMBER BENEFIT OF THE MONTH You can now save 4½% on gasoline and other purchases at Speedway SuperAmerica. At $3.20 per gallon, that’s a savings of 14¢ per gallon! To take advantage of this program, you must be a paid up MSEPS member. The cost to join the program is $24 and can be extended to your family and staff. For an application form, contact the MSEPS office at 517-333-6739 or [email protected]. A. Luisa Di Lorenzo, MD represented the American Academy of Ophthalmology to the Italian Society of Ophthalmology at their national meeting in Venice on October 25. The talk, which she gave in Italian, covered the U.S. recertification process as well as a new online educational product, call compass, that the Academy is making available to ophthalmologists in other countries through their national societies. The Department of Health in Italy wants to mandate a recertification program there. Physician-Patient Communication is Key to Preventing Lawsuits Various studies on the reasons patients and families sue physicians for malpractice show that financial gain is often low on the list. More frequent reasons include: • • • A feeling of being lied to by health care professionals The physician’s unwillingness to explain what happened Arrogance or lack of empathy on the part of the physician Because patients may bring suit in order to obtain the truth about what happened, improved physician-patient communication can be one of the most effective methods of preventing malpractice claims. Doctors who are insured with American Physicians can take advantage of two free, on-line courses designed to improve communication skills: “Disclosing Unexpected Events,” and “Great Expectations.” For more information, visit the company’s website at www.apassurance.com. American Physicians Assurance Corporation (American Physicians) is the exclusively preferred professional liability insurer of the Michigan Society of Eye Physicians and Surgeons. November 2007 • Page 5 News From The American Academy of Ophthalmology’s Annual Meeting The AAO’s Annual Meeting is an important week for ophthalmology, not only for the scientific education offered, but for the governance and advocacy activities. AAO Advisory Council Under heading of governance comes the Advisory Council. Representatives from each state and from qualified subspecialty societies have seats on the Advisory Council, whose responsibility it is to advise the Board of Trustees on AAO policy issues. A. Luisa Di Lorenzo, MD of Birmingham and Robert J. Granadier, MD of Bloomfield Hills are the councilors representing MSEPS. New Council Advisory Resolutions (CARs) are introduced only at the spring council meeting during the Mid Year Forum. At the fall council meeting, the status of each outstanding CAR is reviewed. Several CARs that had been introduced or supported by the Michigan delegation had been disposed. CAR #07-01 to ban papers from being presented at Academy meetings if there were optometrist co-authors was not referred to the Board of Trustees for action. CAR #07-09 to reassess the non-expiration of council waivers was also not referred to the Board of Trustees. The purpose of this CAR was to reassess the way waivers are issued for sub-specialty societies to have representation on the Council when they don’t meet all of the qualifications. CAR #07-10 to formalize the Council voting process would have required Council votes to be counted individually, rather than as a group show of hands. That CAR was not referred to the Board of Trustees. CAR #07-11 had been withdrawn by the Michigan delegation last spring. It would have made Council recommendations binding on the Board of Trustees. Surgery by Surgeons Forum The Surgery by Surgeons Forum has become a regular part of the Council meetings. During this meeting the status of optometric surgical scope bills around the country is reviewed and legislative strategies shared. As an outgrowth of this program, the Academy is planning a training session for state legislative chairs during the MidYear forum in Washington, DC next April. This session is being planned by MSEPS legislative co-chair, John D. Roarty, MD of Grosse Point Shores, who serves on the AAO Committee for State Organizational Development as the regional representative of the Secretariat for State Affairs to Michigan, Illinois, Ohio, and Wisconsin. Opening Session During the opening session of the annual meeting, many awards were presented. This year’s Distinguished Service Award was presented to the legislative committee chairs of the state societies. Doctor Roarty was there to accept the accolades for himself and legislative co-chair, Paul P. Fecko, MD, MBA. Paul Lichter, MD of Kellogg Eye Center had the privilege again this year of introducing the Academy’s Laureate Award winner, Claes H. Dohlman, MD. Leadership Development Program This year’s graduates from the LDP include Arezo Amirikia, MD and Thomas M. Aaberg, Jr., representing the Retina Society. Shahzad I. Mian, MD has been accepted into the 2007-2008 LDP class, representing the Cornea Society. Page 6 • November 2007 EyeSmart Kits The American Academy of Ophthalmology and the EyeCare America Foundation have recently implemented a campaign to educate Americans about the risks for eye disease. (See Eye on Michigan, October 2007). Kit of educational materials are available at no cost to ophthalmologists for use in their offices. As a member service, the MSEPS staff have ordered an EyeSmart kit for each ophthalmology practice in Michigan that has at least one MSEPS member. We hope that each practice will distribute the materials to their patients. Additional materials are available from the AAO Store. A letter has gone out to each MSEPS member and each practice manager explaining that an EyeSmart package has been ordered on their behalf. The Academy was very pleased with the early participation in this program and has had to order additional materials. If you haven’t received your EyeSmart by December 31 or if you have any questions, please contact the MSEPS office at 517-333-6739 or [email protected]. Fifth “The Eye and the Chip” World Congress Scheduled Philip C Hessburg MD, President, Detroit Institute of Ophthalmology The lead article in the AAO’s EyeNet Nov/Dec issue was entitled “Ophthalmology on the Nanofrontier.” Next June, the World Ophthalmology Congress in Hong Kong lists the first Scientific Program Highlight to be “Bioengineering and Nanotechnology.” In June, the ROPARD Children’s Vision Award will go to Mark Humayun MD, a leading researcher in the field of nano-electronic artificial vision. Obviously there is suddenly a great deal of interest in the possible wedding of neuro-biology and nano-electronics. Some day there will be devices within the eye or the brain that will allow many persons now blind to recover some level of useful vision. When the Detroit Institute of Ophthalmology and the Harvard Medical School’s Joseph Rizzo MD first contemplated a world congress on this subject a decade ago there were probably less than ten serious programs around the world studying this. Today there are at least 40 programs, working with about 150 departments, research labs, academic institutions, and governmental units in 19 countries. Also next June 12-14, the DIO will host the Fifth The Eye and The Chip World Congress on artificial vision. For three days, representatives from virtually all of these programs will be in Detroit presenting their work. The congress will be held at The Westin Detroit. Seating will be limited but reservations may be made via Acteva at www.acteva.com/go/eyeson. The congress will be open to ophthalmologists, researchers, neuro-physiologists, nano-electronic engineers and bio-material experts. No need to fly to Hong Kong. If the subject is of interest to you, the most comprehensive meeting in the world on the subject will be held right here in Michigan. Are you an EyeCare America volunteer? The Seniors EyeCare Program ensures that every senior has access to medical eye care and promotes annual, dilated eye exams. It raises awareness about age-related eye disease, including cataracts, provides free eye care educational materials and facilitates access to eye care—at no out-of-pocket cost. Qualifications The Seniors EyeCare Program is designed for people who: • Are US citizens or legal residents • Are age 65 and older • Have not seen an ophthalmologist in three or more years • Do not belong to an HMO or the VA Benefits People eligible for a referral through the program receive a comprehensive, medical eye exam and up to one year of treatment — at no out-of-pocket cost —for any disease diagnosed during the initial exam. Volunteer ophthalmologists accept Medicare and/or other insurance reimbursement as payment in full; patients without insurance receive care at no charge. EyeCare America offers multiple eye care programs for which individuals may qualify. Callers will automatically be screened to determine the program that provides the most appropriate eye care services. Callers who have not had an eye exam in the past 12 months and are at increased risk for glaucoma may be eligible for a glaucoma eye exam through our Glaucoma EyeCare Program. Eyeglasses, prescription drugs, hospital services, and fees of other medical professionals are not included in this program. • • • Currently, 7,500 ophthalmologists around involved in the program. You can volunteer: Call toll-free, 877-887-6327 between 8:00 a.m. and 4:00 p.m. M-F, Pacific Time E-mail [email protected] Enroll Online (AAO Member ID/Password required) Volunteering for EyeCare America helps your community, helps your practice, and helps your profession. PRACTICE MANAGEMENT TIP OF THE MONTH Remember you don’t have to pay hundreds of dollars on EEOC and other required workplace posters! Go to www. dol.gov/osbp/sbrefa/poster/matrix.htm to find out which federal poster’s you’re legally required to display and print them for free. Go to www.michigan.gov/ medcguide/0,1607,7-149-9414_9512--,00.html for state mandated requirements and posters. November 2007 • Page 7 COME CELEBRATE THE 40TH ANNUAL CONFERENCE! Several national speakers have been booked for the 40th Annual Conference to take place August 7-9, 2008 at the Grand Hotel, Mackinac Island. Kenneth Cohen, MD Professor of Ophthalmology University of North Carolina Cornea and External Disease Jonathon J. Dutton, MD, PhD Professor of Ophthalmology University of North Carolina Plastic and Reconstructive Surgery Dean Eliott, MD Medical Director of the Doheny Retina Institute and Professor of Ophthalmology at the Doheny Eye Institute and the Keck School of Medicine, University of Southern California in Los Angeles Michigan Society of Eye Physicians and Surgeons Mission Statement It is the mission of the Michigan Society of Eye Physicians and Surgeons to encourage and promote high quality medical care for patients; to enhance the image of the practice of ophthalmology; to promote professional growth of Michigan ophthalmologists through continuing education; and to provide public policy leadership that ensures continuing high standards of medical eye care in Michigan. Fort Mackinac will be the site of this year’s Family Cookout Call 517.336.6739 or emaili [email protected] Bob Milne is known as the top ragtime/boogie-woogie pianist around today and he’s one of the finest musicians of all time. Michigan Society of Eye Physicians and Surgeons 120 W. Saginaw East Lansing, MI 48823 Plus: Ronald Davis, MD AMA President
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