Men’s Approved Uniform Combinations Garments Uniform Care Blazer Zip Jacket Vest Pants Heritage Stripe Blue Shirt White Shirt Zip Sweater Mock Polo Apron Heritage Tie Blue Tie Bold Tie x x x x White Shirt • • • • • • • • • • • • Zip Sweater x x x x x Blazer Zip Jacket Vest Pants Heritage Stripe Shirt Blue Shirt • • Mock Sweater Polo (Customer Service) Apron (InFlight Services) x Heritage Tie • • • Blue Tie Bold Tie x x • • x • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • x x x x x x • • • x x x x • • x • • • • • • • • • • • • • • • • • x • x x x • x • x • x x • • • • x x x x • • • • x x x • • • • • • • • x • x • • • N/A x x • N/A x x x x x x • • • • x • • • • • • • • x x 1) Fold a square scarf into a triangle. 2) Place around your neck and pull the two ends through 2) Drape the scarf around your neck and tie a square knot in the cleaned. However, if you never intend to wear the two button jacket, you may machine wash all your other 2) Cross the ends behind your neck and tie them on top in front. the center fold. scarf by tying the right side over the left and the left over the right. 3) Adjust the scarf around your neck. 3) You can wear the knot in the front or to the side. Tops Bottoms Pants – Dry clean only Skirt – Dry clean only Skort – Dry clean only Sweaters Zip Sweater – Machine wash Shell – Machine wash Mock Sweater – Machine wash • x x 1) Fold an oblong scarf in half lengthwise. Two Button Jacket (Blazer), Zip Jacket, Vest and Dress Two Button Jacket – Dry clean only Zip Jacket – Dry clean only Vest – Dry clean only Dress – Dry clean or machine wash • tailored items, such as the zip jacket, vest, pants, skirt, and skort. (If you wear machine-washed clothing with your two button jacket, the color won’t match over time.) x x Tailored Top – Dry clean or machine wash White Broadcloth– Machine wash Heritage Stripe – Machine wash Blue – Machine wash Polo – Machine wash Coats All-weather Coat – Dry clean only Raincoat – Machine wash x x x x x Zip Jacket Vest x Pants Skort Dress 2 Piece (Tailored Top) • • x x White Blouse • • • • Twin Set (Zip Sweater) x 2 Piece (Skirt) Heritage Stripe Blouse Blue Blouse Polo (Customer Service) • • • Apron (InFlight Services) x Twin Set (Shell) Mock Sweater Heritage Scarf Swoosh Scarf Bold Scarf • • • • x x x x • • • • x x x x • • • • • • • x • • • • • • x x x x x x x • x x x x x x x • • • • • • • • • • • • • • • • • • • • • • x x x • • • • • • • x • • • • • • Cowl • • • x x x • • x • • • • • • • • • • • • • • • x x x x x x • • • • • • • • • • • • • • • • • • x x x x x x • x x x • • • • • • x x x x • • • x x x x x x x x x • • • • • • x • • • • • • • • • x x x x x x • • • • • • • • • • • Mock Polo Apron Heritage Scarf Swoosh Scarf Bold Scarf • • • • • • x x x x x x x x x x x x x x x x x x x x x x • • • • • • • • • • • • x x N/A • • • • • • • • • • • • • • • • • • • • • • • • x x • • • • N/A x x x • • • • • • • • • • • Navy Maternity Blouse Maternity Pants Modesty Jumper Hijab • • • • • • • • x • • • • • • • • • • x x x Necklace Knot x x x x x x 1) Fold a square scarf into a triangle. x • 3) Adjust the scarf and tuck the front into your blouse. 2 Congratulations! x • • • • • • x x • • • x x • • x • • • • • • • • • • • • • • x x x x • • x • • x x x • • x x x x • • • • • • • • • • • • • • • • x • • • • • • • • • Side Knot Slip Knot Side Knot Slip Knot 1) Fold a square scarf into a triangle with the desired tips for show out; for example, the US Airways logos on the heritage scarf or the red tips on the bold scarf. 2) Fold the points approximately 1” towards the center and then fold repeatedly until the scarf is a narrow strip. 3) Place the scarf around your neck with the fold at the top. • Your new 1) Place an oblong scarf around your neck with one end longer than the other. 2) Tie a simple knot in the longer end and slide the other end through the knot, then tighten slightly. modified 2) Fold the points approximately 1” towards the center and Necklace then fold repeatedly until the scarf is a narrow strip. 4) Place around your neck, tie in back and tuck ends into collar. • • 1 underneath the scarf. 3) Tie a simple knot in the center. x How to wear your new uniform 2) Cross the ends behind your neck and tie in front • – Looks great x – Not allowed Garments Blazer Zip Vest Pants Skort Dress Tailored Skirt Heritage Blue White Zip Sweater Shell Mock Polo Apron Heritage Swoosh Bold Scarf Maternity White Maternity Navy Maternity Maternity Modesty Hijab Jacket Top Stripe Blouse Blouse Scarf Scarf Jumper Blouse Blouse Pants Jumper White Maternity Blouse Quick Reference Guide 1) Fold a square scarf into a triangle and place the pointed end in front. Legend • • • • • • • • • • • • • • Ladies Approved Specialty Attire Uniform Combinations Maternity Jumper points into your neckline. Ascot Blazer Zip Jacket Vest Pants Skort Dress Tailored Top Skirt Heritage Stripe Blue Blouse White Blouse Zip Sweater Shell Blazer Cowl 3) Pull the center fold of the scarf over the knot and tuck the Accessories Apron – Machine wash Scarves – May be dry cleaned Ties – Dry clean only Ladies Approved Uniform Combinations Garments Hacking Knot Knot end in front. • • • x x Square Square Knot 1) Fold a square scarf into a triangle and place the pointed Your new uniform was designed to be easily cared for and comfortable. Please note: the two button jacket x x Hacking Knot (blazer) is constructed with special stiffeners and padding in the shoulders and therefore should always be dry • • • • x Cowl • x • x • • Special needs only • • • • • • • • • • • business casual uniform is here. We hope you’ll appreciate the comfort and fine details of your Stan Herman 4) Tie the scarf in a square knot around your neck by tying the designed separates and right side over the left and the left over the right. wear them with pride. Everything speaks Uniform expectations Airline travelers form opinions or choose an airline based on their impressions. Price, convenience, and other aspects play a part, but many travelers’ choices center on perceived quality differences between carriers. General • Unless specifically indicated, these expectations refer to both men and ladies. • Refer to the charts in this guide to see which garments can be worn together. • Your new uniform and accessories may only be worn when performing your job or commuting to and from work. • Maintain all uniform items in a clean, crisp and presentable condition at all times. • Uniform pieces are gender-specific and may not be ordered by the opposite sex. • Garments must be worn in the manner in which they were designed. • Garments that don’t fit properly must be replaced with the appropriate size. • Alterations that change the style of the uniform aren’t permitted, such as tapering your bottom garments. Research shows that airline travelers see the behavior and appearance of airline personnel as an indicator of airline performance. If a customer sees that an employee goes the extra mile, exhibits a friendly and helpful attitude, and presents a crisp, clean image, the customer is much more likely to see the carrier as consistent, reliable and proficient. As a uniformed employee, you have the power to make a deep and lasting impression on our customers by presenting a professional, crisp and consistent appearance. While each of us is important to the company’s success, those of you who represent US Airways to the traveling public have a unique role. As a frontline employee, you are US Airways. Overview The purpose of your new uniform is to make you easily identifiable to customers as a representative of US Airways. You’re expected to report to work in uniform and meet all uniform and appearance expectations covered here, as well as any updates, revisions, or changes published by your department. Be sure you review your departmental guidelines which describe in detail the specific uniform and appearance standards that apply to you. If there’s a conflict between this handout and your department guidelines, your department’s policy applies. Employees who don’t meet these standards will meet with their manager or supervisor. Any questions regarding these policies should be directed to your supervisor or via your department feedback channels. I make US fly. Identification/Insignia • Company-approved name bars (Customer Service) and wings (InFlight Services) must be worn on the grommets of your outermost garment at all times. • Three is the total maximum number of company-approved insignia allowed for all uniform garments worn together at any one time. You may choose any combination of three of the following: • US Airways name bars or wings (required at all times) • Employee service pin • Union pin • Company-approved holiday pins • Company-approved promotional pins Express uniforms • Uniforms for Express wholly-owned affiliates are identical to mainline uniforms. Cross-trained employees may have special needs and should see their supervisor for details. Maternity wear • If you need maternity clothes, US Airways will provide two sets of maternity uniforms on a loaner basis. • Maternity uniforms must be returned to your manager or supervisor, dry cleaned and pressed, when you return from your leave of absence. Special attire • Those with special needs, such as religious or medical accommodations, may order additional approved garments through TwinHill. See your supervisor for details. • Uniforms are a wool blend. Non-wool uniform alternatives are available for employees with a doctor’s letter confirming the employee has allergies associated with wool. Blazers/Zip jackets/Vests • Blazers, zip jackets and vests are optional year-round. • May be worn open, buttoned or zipped as applicable. • Sleeves may not be rolled or pushed up, with the exception of ladies’ cuffs on the zip jacket, which were designed to be turned back if desired. • Don’t overstuff your pockets. • Pocket squares are prohibited. Pants • Men’s pants length must be long enough to touch the top of the shoe and cover the joining of the heel in back of the shoe. • Ladies’ pants length must meet the middle of the back of the shoe. Skirts • Your hem must not be more than one inch above or below your kneecap. Skorts • This is a more casual look, so you may wear your hem up to two inches above the top of, and no more than one inch below your kneecap. Zip dresses • Must be zipped up completely with all hooks and eyes securely fastened. • Your hem must not be more than one inch above or below your kneecap. Tailored tops • All buttons should be buttoned. Ladies’ blouses • Your blouse should look neat, clean and freshly pressed. • Wear your long sleeves buttoned at the wrist unless they’re neatly turned back at the cuffs to show contrasting trim. • Tuck your hem in when wearing your skirt or skort and/or any outer garment such as a blazer, zip jacket, vest or zip sweater. • You may wear your blouse out over your pants only; ensure it glides smoothly over your torso to create a slimming look and is no longer than the bottom of the zipper on your pants. • If you choose to wear your blouse over your pants, you must be able to raise your arms without your midriff showing; if not, your blouse must be tucked in. • If you tuck your blouse into your pants, your belt must be visible. Men’s shirts • Should look neat, clean and freshly pressed. • Must be tucked in at all times, with the belt visible. • Your collar may be worn with only the top button unbuttoned. • Wear your long sleeves buttoned at the wrist unless they’re neatly turned back at the cuffs to show contrasting trim. • Collar stays must be worn if the shirt is designed with collar stay inserts. Shells/Mock sweaters • Shells must be worn out and can be no longer than the bottom of the zipper of the pants. • Mock sweaters may be worn tucked in or left out, with the hem no longer than the bottom of the zipper of the pants. Zip sweaters • May be worn open or zipped. • Ladies’ cuffs are designed to be worn down or turned back. If you’re a female flight attendant, you may push up your sleeves gently during service to prevent them from getting soiled. • May be worn with sleeves draped or tied neatly around shoulders. • May not be worn tied around the waist. • May not be tucked into any bottom. Ladies’ Polos (Customer Service only) • May be worn year-round; no other company polo shirts are allowed. • Your hem must be tucked in when wearing skirts or skorts and when wearing any outer garment such as a blazer, zip jacket, vest or zip sweater. • You may wear your polo out over your pants only; ensure it glides smoothly over your torso to create a slimming look and is no longer than the bottom of the zipper of the pants. • If you choose to wear your polo out over your pants, you must be able to raise your arms without your midriff showing; if not, your polo must be tucked in. • If you tuck your polo into your pants, your belt must be visible. Men’s Polos (Customer Service only) • May be worn year-round; no other company polo shirts are allowed. • Your shirt must be tucked in at all times, with the belt visible. Apron (InFlight Services only) • Must be worn at all times during service. • Adjust the neckstrap so your apron fits properly over your torso. • May be tied in back or in front. Accessories • Company-approved scarves and ties are optional year-round. • When worn, ties must be completely tied at all times and cover the top (collar) button. • The broad end of the tie should fall between the top and bottom of the belt buckle. • Ties may not be tucked into shirts, pants or belts. • When worn, scarves may be tied only in company-approved styles as indicated in this guide. • Scarves may not be worn or tied in the hair, or used as a bandana or belt. • Pocket squares may not be worn with your uniform. • The Company-approved belt is the only belt that may be worn with your uniform. • Your belt must be worn at all times with any garment with belt loops. • The belt may not be worn over any garment without belt loops. Coats • Only company-approved coats may be worn. • Your belt may be buckled or tied neatly in the front or back. • If your belt is not buckled or tied, the ends must be tucked neatly into your coat pockets. • Men’s coats must be below the knee. • Ladies’ coats must be two inches below the skirt or dress or no longer than the bottom of the calf. Winter scarf •Your company-approved winter scarf may be worn only with your all-weather coat, raincoat, blazer or zip jacket. Inclement weather gear This section applies to gloves, non-company approved winter scarves, ear muffs, knit winter hats and umbrellas: • All items must be solid black and devoid of all logos other than approved, current US Airways logos. • May be worn or used outdoors or in jetways only. • Gloves may be smooth leather, simulated leather, or knit and only worn with company approved coats. • Knit hats must be of a professional design. Footwear • All footwear must have a closed toe and heel in plain, smooth, hard leather. • Must be professional style, clean, polished, and in good condition. • Men must wear black shoes; ladies may wear black or navy as long as the shoes match the uniform. • Soles and heels must match the color of the shoes. • If you require specialized shoes due to health reasons that aren’t available in black – or navy for ladies – the company will pay for reasonable expenses for professional dyeing. Employees are required to have a doctor’s letter documenting the requirement for special shoes in order to be reimbursed for dyeing expenses. • Ladies may wear ankle boots with their pants only, as an option. • Winter boots may be worn to and from work during inclement weather, but not while on duty. • See your department guidelines for additional details on appropriate footwear. Hosiery/Tights/Socks • Hosiery, tights, or socks must be worn at all times while in uniform. • Socks must be black or navy in color and may have a professional style muted pattern, design or alternative color. • Socks must be high enough so the tops don’t show at any time. • Women’s hosiery must be complementary to the uniform and/or leg color. • Black – with black shoes only. • Navy that matches the uniform – with navy shoes only. • Natural, neutral or skin-tone with either; white and cream are not allowed. Undergarments • Undergarments are required and must not be readily visible under your uniform. Jewelry • See your department expectations for details. Placement of optional pins • Place your service pin 0.5 inches below the center of your required name bar or wings; men also may wear as a tie tac. • Place your holiday or company-approved pin on your right lapel or chest 0.5 inches below the center of your union pin, if worn. • Company-approved pins are as follows: • Service pins • Union pins • US Airways current aircraft fleet pins • Humanitarian Emergency Response Team pins • Company promotional pins or stickers must be worn according to the instructions provided with the promotional materials Holiday Accessories General It’s important to look professional at all times, including holidays. Those who wish to celebrate with holiday accessories must follow current uniform expectations and guidelines and be in keeping with a professional business casual style. Please refer to your department guidelines for further details. Applicable dates: • Valentine’s Day – February 14 (only) • St. Patrick’s Day – March 17 (only) • Independence Day – July 4 (only) • Halloween – October 31 (only) • Thanksgiving Holiday Week (Wednesday – Sunday only) • Winter Holiday Season (December 1 – January 2)
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