DATA SHEET
CIPHERCLOUD FOR SERVICENOW
Enable “Everything-as-a-Service” with
Complete Data Security, Visibility, and Compliance
ServiceNow has revolutionized the IT service
model, enabling you to automate any process and
deliver it as a service. CipherCloud for ServiceNow
helps you expand the use of ServiceNow processes
that handle private, sensitive, or regulated data.
Now you can deliver operational efficiency across
your entire enterprise while ensuring data security
and compliance.
Deliver More Cloud
ServiceNow enables IT teams to deliver innovative
“as-a-service” applications that change the way
people work. In some cases, however, data privacy
policies, corporate governance, or regulatory
requirements can block the wider adoption
of ServiceNow, leaving you with on-premises
applications or inefficient manual processes.
Build in Compliance with Encryption
CipherCloud for ServiceNow helps you deliver more
ServiceNow applications by providing the required
security for sensitive and regulated data. Granular
policy controls let you select security options on
a field-by-field basis for structured and free-form
ServiceNow data. When you encrypt ServiceNow
data, the encryption keys remain exclusively within
your control. Only your authorized users have access
to the protected data in ServiceNow.
Address Data Residency
with Tokenization
In addition to data encryption, CipherCloud
for ServiceNow provides data tokenization.
Tokenization of data helps meet the most stringent
data residency requirements by replacing controlled
CipherCloud for ServiceNow
data with randomly generated tokens that do not
leave your organization. The original data is stored
locally in a Java-compliant database. Tokenization
can be used independently or in combination with
data encryption.
Enforce Policies for Corporate
Governance
Corporate governance policies for data security can
often block cloud-based initiatives. CipherCloud
for ServiceNow enables you to implement strong
data protection controls that satisfy your corporate
governance requirements.
Automate Sensitive Business Processes
CipherCloud for ServiceNow data security adds
another layer of privacy for sensitive data within
ServiceNow without impacting workflows or business
processes. The additional data controls unlock
ServiceNow so that IT can deliver new and innovative
internal services, even for highly confidential business
processes like human resources, legal, finance, and
executive management.
How It Works
CipherCloud for ServiceNow is typically deployed
as an in-line solution sitting between users and
the ServiceNow cloud. Acting as a gateway,
CipherCloud transparently inspects data and applies
security policies before data goes into ServiceNow.
The solution is transparent to your end users and has
virtually no impact on performance or functionality.
Your ServiceNow user experience is not changed,
and there is no additional end user training required.
CipherCloud | © 2015
DATA SHEET
CIPHERCLOUD FOR SERVICENOW
Figure 1. Data Encrypted by CipherCloud for ServiceNow
Broad Support for the ServiceNow
Platform
CipherCloud works with the wide portfolio of
ServiceNow IT Service Automation applications,
providing deep integration with popular ServiceNow
modules including ServiceNow Asset Management,
ServiceNow Configuration Management, ServiceNow
IT Governance Risk and Compliance, ServiceNow
Resource Management, and more. CipherCloud for
ServiceNow also integrates with your existing single
sign-on tools, ensuring seamless operations.
Key Features
•
Unrivaled Validation: CipherCloud has received FIPS 140-2
validation for its cryptographic modules. CipherCloud solutions
have been independently tested and validated by third parties and
major global enterprises.
•
AES 256-Bit Encryption: Multiple encryption options preserve the
format and searchability of protected data. Encryption keys remain
within the enterprise, not with CipherCloud or a service provider.
•
Enterprise Key Management: Compliant with NIST standards,
support for external key storage on KMIP-compliant servers.
•
Advanced Tokenization: Randomly generated values are substituted
for the original data, which stays within your enterprise boundaries.
CipherCloud, the leader in cloud visibility and data protection, delivers cloud adoption
while ensuring security, compliance and control. CipherCloud’s open platform provides
comprehensive cloud application discovery and risk assessment, data protection—
searchable strong encryption, tokenization, data loss prevention, key management
and malware detection—and extensive user activity and anomaly monitoring services.
CipherCloud is experiencing exceptional growth and success with over 3 million
business users across 11 different industries.
CipherCloud Professional Services
CipherCloud Professional Services works with you to
plan, design, and implement your solution tailored
for your specific security and business objectives.
CipherCloud Professional Services has experience
integrating cloud solutions around the globe. You
benefit from our expertise, best practices, and project
management designed to save time, resources, and
cost. Our team is dedicated to accelerating your time
to value with ServiceNow and ensuring that you get
the most out of your investment.
•
Multiple Deployment Options: The platform can be installed
on-premises, virtually, in the cloud, or in hybrid combinations.
•
High-Performance Architecture: A highly scalable platform
supports high-throughput deployments with low latency.
•
Flexible Policy Controls: Security can be applied on a granular,
per-field basis based upon your policies for users, locations,
and applications.
•
Preserves Application Functionality: CipherCloud is the pioneer
in Searchable Strong Encryption, preserving search, sort, reports,
filtering, and other functions without compromising protection for
sensitive data.
•
Cloud Malware Detection: Integrated malware detection scans
all content going in and out of your cloud applications.
Headquarters:
CipherCloud
333 West San Carlos Street
San Jose, CA 95110
www.ciphercloud.com
linkedin.com/company/ciphercloud
@ciphercloud
[email protected]
1-855-5CIPHER (1-855-524-7437)
The CipherCloud product portfolio protects popular cloud applications out-of-thebox such as Salesforce, Box, Microsoft Office 365, and ServiceNow.
Named SC Magazine’s 2013 Best Product of the Year, CipherCloud’s technology
is FIPS 140-2 validated and the company is backed by premier venture capital firms
Transamerica Ventures, Andreessen Horowitz, Delta Partners, and T-Venture,
the venture capital arm of Deutsche Telekom. For more information,
visit www.ciphercloud.com and follow us on Twitter @ciphercloud.
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CipherCloud | © 2015
Guide to Cloud Data Protection
All trademarks are property of their respective owners.