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COMPANY PROFILE
PAMOJA CONSULT ASSOCIATES
Leaders in Business to Business Debt Collections
SUITE 507, equatorial mall,Opposite kcca central division offices, WILLIAM STREET, KAMPALA, UGANDA.
Phone +256 414696292, +256 0776141212, EMAIL;[email protected],WWW.PAMOJACONSULT.COM
Table of Contents
Contacts...........................................................................................................3
Introduction...................................................................................................4
Services:..........................................................................................................5
Approach.......................................................................................................6
The Team & Experience............................................................................6
Partnerships and Alliances:......................................................................7
Terms of payment.......................................................................................7
Our Collection Terms and Rates............................................................9
Conclusion..................................................................................................10
PCA
Contacts
Suite 507, Equatorial Mall, Opp. KCCA Central Division Offices,
William Street, Kampala, Uganda,
Phone +256 414696292, +256 0776141212,
Email;[email protected],
www.pamojaconsult.com.
Introduction
Introduction
w
e are a registered Auctioneering and Debt Collection firm which was established by well experienced Associates in
2014. We handle Debt Collection as our Core Business hence our Unique Willingness to go the Extra Mile in exploring all
Channels to ensure that there is no Stone Left Unturned.
We offer quality services in Debt Collection, Rent Recoveries, Evictions, Repossessions, Private Investigations, Property
Management and Court Bailiff. We work as a team in strict observance of the Law and offer the best in our area of specialty.
Pamoja was birthed with the main goal of improving trade conditions for companies in the East African Region and
striving harder to be a global leader in business to business debt collection. We much Value Honesty, Quality, intergrity,
Operational excellence, Accountability, Dedication & Customer satisfaction.
Pamoja Recovery Vision: Be the trade invoice collection services company of choice worldwide, most valued by
our customers, partners and employees.
Pamoja Recovery Mission: Generate cash for our customers by offering best in class service, worldwide
We have the experience to get results through employing our local knowledge and seamless service, We are where you
are. We speak your language and your customer’s language. We understand local cultures and processes which are the
building blocks of seamless delivery and results for your business.
Mision
Vision
reach and cross-border expertise.
SUITE 507, equatorial mall,Opposite kcca central division offices, WILLIAM STREET, KAMPALA, UGANDA.
Phone +256 414696292, +256 0776141212, EMAIL;[email protected],WWW.PAMOJACONSULT.COM
Auctions
Court Process
Credit management
Debt collection
Services
Services:
We know that results are important in the recovery business & that your consumers are important too. Your consumers
and how they feel throughout the recovery experience is extremely important to us. Experience has shown that clients
attach a poor image and negative impression to external debt collectors. At Pamoja, we exhibit excellent standards of
professionalism that even the debtor does not get to know or detect if we are external collectors duly appointed to
recover. Every recovery is done on a case by case basis using different tactics, techniques and approaches.
a) Debt Collection Services; Our professional approach has yielded results for most of our clients. We make
personal visits to the debtors, make phone calls and we charge a commission on contingency basis. You only pay us out
of the monies we have successfully recovered for you from the debtor. Our team of experienced staff will collaborate
with your credit department to ensure that accounts placed with us are dealt with within the shortest practicable time
to a logical conclusion.We make contact with your overdue customers and aim to recover the maximum amount of
overdue debt. We apply an appropriate recovery strategy, depending on the nature of the debt, its age and size, and
the particulars of your customer. We use every customer contact available - telephone, letter, visits by field agents and
finally by applying legal enforcement thus improving your debt recovery rates, free up your internal resources and
improve cash flow and profitability.
b) Credit Management; We know that chasing unpaid invoices is a time consuming job and one that a lot
of companies struggle with. Outsourcing your credit control will enable you to concentrate on the core areas of your
business, leaving the frustrating hard slog of invoice chasing to those who are trained and efficient in that field. We are
smart at invoice chasing &we work closely with you/your team to ensure you have a tailor made service that suits your
business.
c) Courts Process Service; Our team understands that court process service is an integral part in the administration of justice. We therefore execute the process at the shortest time possible (with our Partners). Our team of
certified court process servers will handle all your assignments with the utmost professionalism.
d) Auctions; We offer this services at a commission agreed upfront between you and us. Our services have been
of great value to: Companies, Motor Vehicle dealers, Credit Companies, SACCOS, Hire Purchase Companies, Mortgage
Companies, and Financial Institutions .
e) Rent Collection Services; We offer rent recovery services to property owners and landlords who instruct
us. We levy distress (act of seizing or causing goods to be seized from a tenant who owes rent service in arrears with
a view of selling them to recover those arrears). We seize goods; store them in insured warehouses pending their redemption or sale through Public Auctions. We are experts at selling through Public Auctions. Our services are mostly
sought by; Real Estate Managers and Agents, Advocates acting on behalf of their client, Property owners and landlords.
By placing an assignment with us, you are always assured of speedy desired results. We frequently and correctly update
our clients in the happenings on the matters placed with us and at the same time give utmost attention to the matter
at hand. We strive to deliver the desired results.
Customer Care
Customer Care(A delicate balance); Our team is trained to deliver the best outcome for your
business. We manage each individual debt case and consult with you every step of the way on the
best strategies to achieve the delicate balance of optimizing cash collection without damaging important business relationships.
Supporting Documents Required:
We need a copy of your terms of trade, the debtor’s full names & physical address, copies of contracts,
invoices, statements, bounced cheques or other documentation as proof of the debt plus information
to identify your debtor such as their certificate of incorporation, Identity Cards (for individual debtors). The more information that you have about your customer and the overdue account, the more
effective our recovery processes can be.
Requirements
Approach:
Good business requires that collection of invoices be made promptly and without any damage resulting to the customer relationship. We send/Deliver an initial demand letter advising your customer
that his/her account has been referred to us for collection and the account be paid within 4/7 days
or further action will be taken. If full payment has not been received within 7 days, unless otherwise
agreed, diplomatic forceful enforcements follows.
The Team & Experience
Member of our staff have a wide experience within their professions. All our staff in Addition to formal
training have acquired on job training and are capable of handling any assignment given including
overdue accounts, Bounced Cheques, enforcing contracts.
Team
Partners Profile
Experience
Partners profile
Tony
SUITE 507, equatorial mall,Opposite kcca central division offices, WILLIAM STREET, KAMPALA, UGANDA.
Phone +256 414696292, +256 0776141212, EMAIL;[email protected],WWW.PAMOJACONSULT.COM
Staff
Partnerships
Our Clients
Terms of Payment
Partnerships and Alliances:
We work with Pearl Advocates and Solicitors. Please call Council Evans Tusiime on ….................................,
Email……………................ and the National Police, Local council offices in the execution of our duties.
Clientele: We work hand in hand with judiciary in execution of numerous cases against corporations,
individual firms, persons and our adverts run in our local newspapers like New Vision, Daily Monitor,
Bukedde etc.
Among our clients includes: hem Labs, Songa Enterprises,
Areas of operation; We cover the entire country.
Terms of payment
We are absolutely governed by the Auctioneers Act Cap 270, the Court Bailiffs rules 1987, SI No. 64 of
1987, the Court Bailiffs (Amendment) rules 1991 SI No. 15 of 1991. Also, the firm works on agreeable
terms with our clients for effective performance.
SUITE 507, equatorial mall,Opposite kcca central division offices, WILLIAM STREET, KAMPALA, UGANDA.
Phone +256 414696292, +256 0776141212, EMAIL;[email protected],WWW.PAMOJACONSULT.COM
Terms and Rates
Our Collection Terms and Rates:
We collect on a No Collection No Fee basis and our rates vary depending on location, age, debt portfolio, debtor category and volume of work. However we charge one time off Engagement fee though
this depends on the number of files we are entrusted to handle.
Our flexible rates though not fixed range as follows of any amount collected or recovered:
A) Debts from 3months to 1year will be charged between 8-12%,
B) 1-2 years will charged at a commission of 15-20%,
C) 2-4 years at a commission of 20-25%.
Success Rates;
Customer
success rates
Care
We have an extensive network of collectors with understanding of legal requirements ,this has increased our chances of success. We have reached consent with most clients as a partial or gradual
payment is better than no payment at all.
Reporting;
We provide clients with the following as status report:
• Daily /Weekly updates regarding work in progress with highlights on status quo.
• A frequent telephone and email discussion with your Contact Person and this is usually on-going.
• A Bi-monthly or Monthly overall report on debtors allocated with detailed information on work
done, work in progress and accomplishments.
their pressing duties, provision of new sources of information, increased recovery of bad debts, improved credit control procedures, better handling of new accounts.
We’ve built approaches that work best for our clients, very simple throughout the collection process,
value aligned and results focused for all administered collection activities as per below.
• Tailored, Individualized Recovery Approach
• Motivate vs. Aggravate
• Your Brand Values Aligned
We help businesses, large and small, Rural or Urban recover their debts thus the opportunity to move
forward with a solution for your past due receivables.
Why
Hire Pamoja
Customer
Care
Reporting
Reporting
Reporting
Benefits of Hiring Pamoja; Time saving, debt portfolio reduction, your staff concentrates of
SUITE 507, equatorial mall,Opposite kcca central division offices, WILLIAM STREET, KAMPALA, UGANDA.
Phone +256 414696292, +256 0776141212, EMAIL;[email protected],WWW.PAMOJACONSULT.COM
ent immediately.
Conclusion; Turn Money owed into Money Owned. Employ Pamoja consult associates to recover
all over due accounts for you.
Conclusion
Mommencement
Commencement; Once approved and assigned duties, Pamoja is ready to take up the assignm-
SUITE 507, equatorial mall,Opposite kcca central division offices, WILLIAM STREET, KAMPALA, UGANDA.
Phone +256 414696292, +256 0776141212, EMAIL;[email protected],WWW.PAMOJACONSULT.COM
w w w.pamojaconsults
WILLIAM STREE T, K AMPALA, UGANDA.
Phone +256 414696292, +256 0776141212, Email;[email protected],