Phoenix Learning & Care Group
First Floor, Rolle Quay House, Rolle Quay, Barnstaple, Devon, EX31 1JE
Group HR Manager
Human Resources Department
JOB DESCRIPTION
Hours:
40 hours per week
Location:
Barnstaple, North Devon
Overall purpose of the job
The Phoenix Learning & Care Group is a diverse organisation offering residential and
educational services to young people and young adults. Our clients are generally classified as
falling within the description of behavioural, emotional and socially disadvantaged and or
having a learning disability.
Our services range from small children’s homes to a large specialist further education college
and includes schools and an adult care home. Our services continue to grow and develop and
we are ambitious about growth.
The Group HR Manager oversees and co-ordinates human resources and employment issues
within the group.
Line Manager
The Group HR Manager will be responsible in the first instance to the Group Finance
Director with matrix reporting to the Operations Director and Managing Director.
Staff managed
The Group HR Manager will oversee a small team across 2 areas in North and South Devon
to advise on human resource matters relating to both the academic and residential side of the
company.
Duties and responsibilities to include:
General
• Provide advice to the Managing Director, Finance Director and Operations Director
on HR issues and Employment Law.
• Manage all HR administration with direct line management for 3 FTE
www.phoenixlearningcare.co.uk
Tel: 01271 379006
Fax: 01271 314591
Email: [email protected]
Registered number: 05506172
ATA: Phoenix Childcare Ltd
Phoenix Learning & Care Group
First Floor, Rolle Quay House, Rolle Quay, Barnstaple, Devon, EX31 1JE
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Develop and lead the HR Strategy ensuring it supports the company's strategic
objectives and implement new, streamlined policies, procedures and processes
ensuring they are in line with current employment law
Employee Relations
• Overseeing and where appropriate managing case work relating to disciplinary,
grievance, performance and other employment matters, supporting managers by
provision of sound employment law and good practice advice and appropriate risk
management
• Providing first point of advisory contact for operational employment issues faced by
managers and other Group staff
• Managing specific ER projects that may relate to changes in current working practices
or acquisitions of new businesses
Talent Management/Learning & Development
• Working with the Group Training Manager and Director of Quality & Compliance to
ensure that staff development takes a key priority
• Enhancing company-wide processes in the area of succession planning, identification
of 'high potential' and talent risk and retention planning
• Identifying and developing appropriate management training platforms and pathways
• Ownership for the Group’s recruitment processes & policies and supporting the
operational teams in ensuring effective recruitment minimises operational risks
Performance Management
• Review, development and revitalisation of the current Group performance
management structures and processes
• Providing coaching and education to managers on the business importance of
managing performance and developing talent, ensure all managers are effective when
conducting reviews and delivering feedback
• Coaching and supporting managers to develop a culture of continuous improvement
and clarity of understanding to their responsibilities and key annual targets
Staff engagement and communications
• Work with the Executive and Senior Management teams to develop robust staff
engagement processes
• Administer and lead on all internal staff communications including annual
engagement surveys and adhoc reviews
• Review and development of current Group Employee Benefits programmes
Reporting and Financial
• Provision of Group employment KPIs and metrics to help the Executive team decision
making and strategic direction
• Ownership of HR budgets and cost centres
www.phoenixlearningcare.co.uk
Tel: 01271 379006
Fax: 01271 314591
Email: [email protected]
Registered number: 05506172
ATA: Phoenix Childcare Ltd
Phoenix Learning & Care Group
First Floor, Rolle Quay House, Rolle Quay, Barnstaple, Devon, EX31 1JE
Person Specification
Experience and qualities required for the post
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Graduate calibre, CIPD qualified is preferred
Proven track record of HR experience
Have extensive experience in working with operational teams within a multisite
environment
Excellent knowledge and understanding of HR issues within an operational context
with a pragmatic approach
A sound knowledge of employment law and recent working experience in the field
Experience of implementing, maintaining and improving relevant systems and
procedures
Have a keen eye for process improvement and a curiosity for exploring ways of
streamlining and implementing cost saving changes
Well organised with strong time management skills
Excellent interpersonal/communication skills
Good IT skills: working knowledge of Microsoft Office programmes, including
Word, Powerpoint and Excel.
Be positive, diplomatic and approachable with a dynamic and creative edge
A can do attitude who is not afraid of implementing change within an organisation
Ideally:
• Experience or knowledge of Care and/or an academic environment.
• Respect for diversity and sensitivity with regards to the young people/students we
work with
Package
Salary: £35k - £40k DOE
Benefits: Company Pension Scheme, Company Car, Sickness Bonus, refer a friend scheme,
other benefits to be confirmed
Holidays: 33 days (+1 extra birthday holiday)
www.phoenixlearningcare.co.uk
Tel: 01271 379006
Fax: 01271 314591
Email: [email protected]
Registered number: 05506172
ATA: Phoenix Childcare Ltd