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2014 Girl Scout Cookie Program
Answer Book for Troop Product Sales Managers
My Contacts
Phone
E-mail
Troop Leader
Additional Troop Contact
Community Product Sales Manager
Cookie Cupboard
Girl Scouts of Minnesota and Wisconsin Lakes and Pines
Waite Park Regional Center (Regions 3 ,4, & 5)
400 2nd Ave S, Waite Park, MN 56387
Duluth Regional Center (Regions 1 & 2)
424 W. Superior St Suite G-3, Duluth, MN 55802
Not sure who to speak with? Call: 320-252-2952 or 800-955-6032
Know your Product Sales & Finance Specialist? Dial direct:
Julie Bode
Regions 1 & 2
218-302-3185
[email protected]
Bemidji/Hibbing, Duluth/Wisconsin
Maureen Graham Regions 3 & 4
320-247-4571
[email protected]
Brainerd/Mora, Alexandria/Willmar
Jess Hoffmann
Region 5
320-247-4563
[email protected]
St. Cloud/Waite Park
Vickie Strobel
Director of Product & Retail Sales
320-247-4568
[email protected]
Important Dates to Remember!
Troop Orders due
Delivery (turn in permission slips)
Cookie Go Date!
End Date for Girl Credit
Last Day for Returns
Troop Recognitions Due in SNAP
ACH Dates
January 13
February 3-7
February 8
March 9
March 11
March 12
February 26– March 19 – April 9
Girl Scout Law
Girl Scout Promise
On my honor, I will try:
To serve God and my country,
To help people at all times,
And to live by the Girl Scout Law.
I will do my best to be
Honest and fair,
Friendly and helpful,
Considerate and caring,
Courageous and strong,
And responsible for what
I say and do,
And to respect myself and others,
Respect authority,
Use resources wisely,
Make the world a better place,
And be a sister to every Girl Scout.
Table of Contents
New Information!
Key Dates & Time Lines
Building Your Troop’s Cookie Team
Troop & Family Cookie Meeting
How the Cookie Crumbles
Financial Literacy & Cookie Business Badges
Girl Scout Cookies.Org
COCO/New COCO Mobile App/Contest
Online Marketing
Recognitions
Top Sellers
Adventure Points
Cookie Dough
ABC Snap
Initial Order
Cookies and Families/Girls
Cookie Share
Cupboards
Cookie Booths
Planned Orders
Cookie Money & Bank Info
ACH Debits & Troop Balance
ACH Credits
Record Keeping (Tracking Packages)
Transfer Cookies
Creating Recognition Order
Notes
Troop Wrap Up and Evaluation
3
4-5
6
7
8
9
9
10
11
12-15
16
17
1818-20
21
21
22
23
24
25
26
27
28
29
30
31
32
Additional Resources
Lakes and Pines
Council website
ABC Bakers
GSUSA
Forms, important dates, link to
booth sale locator, and more.
www.gslakesandpines.org
SNAP:
SNAP Online Order Entry
System
www.abcsnap.com
Username:
Password:
COCO Cookie Command–
Command
goal-tracking, social marketing
activities, cookie facts, clip art,
online learning, and more.
www.abcsmartcookies.com
Username:
Password:
General information for girls,
volunteers, and the public.
Cookie Activity Pin & 5 Skills
resources
www.girlscoutcookies.org
http://www.girlscouts.org/pr
ogram/gs_cookies/cookie_a
ctivity.asp
2014 Girl Scout Cookie Sale
2|Page
Adventure Points Update: (see p.13 for more details)
Must be used by September 30, 2014 (including any saved points from the 2013 Cookie Sale)
Where will your Adventure take you?
* iPod
* CAMP
* Hill Annex Mine in
Grand Rapids, MN
* Boat Cruise Dinner
* Valleyfair
in Spicer, MN
* Digital Camera
* Dinner Train in
Spooner, WI
* Trip for 2 to Chicago
* Nickelodeon Universe
at the Mall of America
* And many
more options
NEW Cranberry Citrus Crisp
Crispy cookie, made with whole grain, full of tangy cranberry bits and zesty
citrus flavor.
A sweet addition for the new cookie season: this crispy cookie is filled with 9
grams of whole grain! Made with real fruit, this new cookie has no highfructose corn syrup, and no artificial colors, flavors or sweeteners.
NEW Gluten Free Chocolate Chip Shortbread
Chocolate Chips nestled in a bite-size, gluten free shortbread cookie.
Millions of Americans have problems eating food with gluten – so ABC
Bakers has created a delicious cookie just for them! Made with real
chocolate chips and real butter, the Gluten Free Chocolate Chip
Shortbread is premiering in a number of test markets this year.
Council Goal: 184 packages x 5,900
girls selling = 1,085,600 packages!
2014 Girl Scout Cookie Sale
3|Page
Key Dates to Keep Your Troop on Track
Before January
•
•
•
•
•
•
Make sure your troop has an account at a local bank or credit union, registered under the council’s Federal ID
Number. Protect yourself and ensure transparency by never depositing Girl Scout money into your personal
account. For more info, check out form #4700 “Opening a Troop or SU Bank Account” at
www.gslakesandpines.org.
Submit the $15 GSUSA registrations for all girls in your troop. Only registered Girl Scouts may sell cookies. A $15
GSUSA registration must also be submitted for the Troop Product Sales Manager.
Have a conversation with your girls about the cookie sale. Begin planning and setting goals. Before placing your
troop’s initial order, you’ll need to know how many girls are selling and what they hope to sell.
Attend regional cookie training.
Set a time to discuss the Cookie Sale with your girls’ parents/guardians. See p. 7 for important points to cover.
Update Snap with troop contact information and bank routing and account numbers by January 8 (page 26)
January 2014
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
29
30
31
Council Offices
Closed
1
HAPPY NEW
YEAR!
Offices Closed
2
3
4
5
6
Signed Position
Description due
Cash Plan
Agreement due
to CPSM
7
8
Snap Opens for
Troops to Enter
Initial Order p.1720
9
10
11
12
13
Last Day to
Enter Initial
Order p.17-20
14
15
16
17
18
19
20
Council Offices
Closed
21
22
23
24
Annual Meeting
Social
25
Annual Meeting
26
Notify Product
Sales Staff to add
to Booth Locator
27
28
29
30
31
1
Guide Girls in Goal-Setting
Collect G-4 Parent Permission Slips (turn in when cookies are picked up).
Set Up or Sign Up For Cookie Booths p.23
2014 Girl Scout Cookie Sale
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February 2014
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
1
Every week::
•
•
•
Saturday
February 7- 8
National Girl Scout
Cookie Weekend
Collect and deposit cookie money from families. p.25
Check Family inventory status
Place Planned Order (if more cookies are needed)
2
3
Council Uploads
Girl data to Snap
4
5
6
7
8
Direct Sale
Begins!
Pick Up Initial Cookie Order - from Delivery Site & Turn in Permission Slips
9
16
Cookie Booths
23
Cookie Booths
10
Council Cupboards
Closed
11
Council Cupboards
Closed
Deposit Cookie
Booth Money
17
18
Council Offices &
Deposit Cookie
Cupboards
Booth Money
Closed
24
25
Deposit Cookie
Booth Money
12
13
14
Cookie Booths
Begin p. 23
19
Have 45% of Initial
Order Deposited/or
Transfer In total
20
21
Cookie Booths
26
Council debits troop
accounts today 45%
p.26
27
28
Cookie Booths
Place Planned
Order by 10 p.m.
p.24
15
Cookie Booths
Place Planned
Order by 10 p.m.
p.24
22
Cookie Booths
Place Planned
Order by 10 p.m.
p.24
March 2014
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Families return cookies to troop this week
Implement plans to sell through unsold cookies – return FULL/Unopened Cases if eligible
7
Cookie Booths
Last Day for
Troop to
Troop
Transfer
14
Clean Up Sales
1
Cookie Booths
Place Planned
Order by 10 p.m.
p. 24
8
Cookie Booths
Place Planned
Order by 10 p.m.
p. 24
2
Cookie Booths
3
Council
Cupboards
Closed
4
Council
Cupboards Closed
Deposit Cookie
Booth Money
5
6
9
Cookie Booths
Last day for Girl
Credit for
Recognitions and
to Earn Troop
Bonus
10
Update Girl
Information &
Transfer Cookies
to Girls p.29
One-Time Troop
Returns p.24
11
Girl Scout
Birthday
Last Day for
Troop Returns
Deposit Cookie
Booth Money
12
Troop Recognition
Order due in Snap
p.30
Turn in Super Sister
Seller Forms to CPSM
13
16
Clean Up Sales
17
18
Deposit Cookie
Booth Money
20
21
Clean Up Sales
22
Clean Up Sales
23
Clean Up Sales
24
27
28
29
30
31
25
Deposit Cookie
Booth Money
19
Council Debits
Troop Accounts
50% Balance Due
26
15
Clean Up Sales
Rewards ship to Service Units late April/early May 2014.
Late orders for rewards cannot be guaranteed.
April 9, 2014
Council Debits Troop Accounts for final Balance Due
2014 Girl Scout Cookie Sale
5|Page
Volunteer Positions
Community Coordinator
Coordinator (CC)
Coordinates Cookie Sale Activities in you Service Unit
Best source for information and support during the Girl
Scout Cookie Program
Makes arrangements for your community’s Delivery site
(place where initial order is delivered/pick-up)
Coordinates the overall Girl Scout Program within a
specific community.
Community
Communi ty Product Sales Manager (CPSM)
Cupboard Manager
Volunteer(s) who manage a local cookie cupboard.
Troop
Troop Product Sales Manager (TPSM)
Coordinates the Cookie Sale Activities for a Troop
Responsible for:
o Cookie and Recognition Order Entry
o Distribution of Cookies and Recognitions
o Money deposits and Payments
Building Your Troop’s Cookie Team
Here are some roles parents could take on during the cookie sale
We strongly encourage all troops to take on the sale with at least one “Cookie Mom/Dad” on board,
rather than the Troop Leader feeling responsible for all tasks.
Lead Contact
Cookie Consultant
Troop Contact Person
Has access to email and internet
Shares email updates and other communications
Picks up materials and recognition order, sorts and
distributes recognitions
Collects and turns in paperwork
Lead Family Meeting
Knowledgeable in the Policies and Flow of the Cookie
Sale Program
Helps Parents understand their role
Guide Troop Goal Setting and Cookie Badge
Activities
Order Manager
Inventory Manager
Manages Troop page on COCO
Tracks Girl’s Progress
Enters Troop’s Initial Case Order and Planned Orders
in ABC Snap online
Works closely with Inventory Manager to decide on
the most appropriate quantities for planned orders
Transfers Packages to Girls
Places Recognition Order in Snap
Picks up Cookies from delivery site
Goes to Cupboard to pick up planned orders and
additional cookies needed
Sets times for when families can pick up cookies
Checks with families for UNSOLD Cookies (trades
and/or transfers as needed)
Appropriate varieties and quantities of inventory, are
vital to the troop’s cookie sale success
Troop Financial Manager
Receives and Receipts Money from families and
cookie booths (keeps good records of money
received from families)
Deposit all money into Troop Account promptly
Ensures Account has adequate balance for all ACH
payment dates
Promptly notifies Troop Leader, Troop Inventory
Manager, and Council Staff of any non-payment
issues
Cookie Booth Organizer
Organizer
Requests Time Slots from your local Booth Sales
Coordinator (if available) and/or Contacts
Businesses to Set up Booth opportunities
Inform families of Potential locations, dates and
times
Schedules Appropriate number of Girls and Safety
Ratio Adults for each booth sale
Helps to get change and cookies for each booth date
as needed
2014 Girl Scout Cookie Sale
6|Page
Troop & Family Cookie Meeting (Allow about one hour for your presentation).
We strongly encourage all troops to hold a meeting with the parents/guardians of the girls in their troop. The troop’s
cookie sale will go more smoothly and gain better parent support if clear expectations are shared with all families,
which will help them understand their role in supporting the troop’s goals.
Before the Meeting (with the Troop Leader)
• Set a date, time, and location for this
meeting.
• Discuss what to cover and who will take
each part.
• Prepare the materials for each family:
o Parent/Guardian Permission Slip (G-4)
o Girl Order Card (G-2),
o Money Envelope.
As the Families Arrive
• Greet everyone, have a simple activity for the
girls as they wait
• Have adults confirm important information
(on the troop roster).
• Adults complete and sign the Parent/Guardian
Permission Slip (G-4) – be sure to use the Girl
Scout’s full name.
• Have girls indicate their recognition choices on
the Parent/Guardian Permission Slip
Meeting Suggestions
• Introduce all eight varieties of cookies selling at $4.00 per package – sample the Cranberry Citrus Crisp
• Discuss the 5 skills that girls learn by doing during the cookie program:
Goal Setting, Decision Making, Money Management, People Skills, and Business Ethics.
• Share the troop goals and have the girl share their personal goals
• Order cards
o Girl’s first name and phone number only, in case it gets lost. Caution about sharing too much personal
information.
o No pre-orders. All families are “On Their Honor” to not sell or take orders prior to February 8
o Order cards can be used to track customer preferences or take orders if you run of a variety when selling.
• Discuss How the Cookie Crumbles (p.8) and Troop Proceeds (p.12) and Troop Bonus (p.27).
• Discuss the Recognitions and explain Cookie Dough and talk about the Adventure Points.
• Plan what to do in the event the troop has unsold cookies – ALL agree to carry out plans – Team Work!
• Remind families that all money, earned by members of the troop, belongs to the whole troop and are not
available to any individual girl. Instead, the girls decide as a troop on how to spend all money earned.
Be sure to explain the following so all families are aware of
expectations and deadlines:
o
o
o
o
o
o
o
o
Dates of the sale.
What to do if they have too many of a variety or if they
run out; whom to call.
Cookie share – who will we donate to? (See p.21)
Will the troop accept returns/exchanges between
families? Weekly check-in for inventory?
Ways they can help (See p.6).
To whom and When to turn in money (p.6 & 25)
What happens if money isn’t turned in? NO ONE is
allowed to have more cookies without payment.
When the troop has cookie booths scheduled – ideas
for new locations.
2014 Girl Scout Cookie Sale
As the Meeting Closes
• Thank everyone for their
attention.
• Start the discussion for a
celebration event
• Collect signed, completed
Parent/Guardian Permission Slips.
• Be sure to follow up with offers of
help. You could have sign-up lists
available for booth times and
other jobs.
7|Page
How the Cookie Crumbles (All money earned stays within our council)
Cost of Cookies includes…
Cost of Cookies…
Troop & Girl Rewards…
Program Support…
25%
• Cost per package paid to the baker
• Transportation and storage of cookies
• Temporary staff resources
Troop & Girl Rewards includes…
$4.00
51%
• Base Troop & Cash Plan Proceeds
• Troop Bonuses
• Girl Recognitions, Cookie Dough, Super Seller
awards and Adventure Points
24%
Program Support includes…
• Camp Properties and Programs
o Keeping camp opportunities affordable
o Financial assistance for resident camp programs
o Maintenance of our five camp properties
• Member and Volunteer Support
o Support for new volunteers including background checks, orientation, and
resources
o Marketing resources and supplies to promote Girl Scout membership
o Development of volunteer trainings
• Girl Scout Leadership Experience
o Supports the GSUSA National Program Portfolio with staff, resources, and
council-sponsored programs
o Provide membership scholarships to girls and adults
• Customer Service and Support
o Girl Scout membership and program registration processing and data
management
o Customer service support on the phone, through e-mail and in person
assistance
o Administrative support for 11,000 members
Goal Setting – it goes beyond the numbers!
Girls develop five essential life skills by participating in
product sales programs:
- Goal setting
Troop Volunteers play an important role in helping Girl Scouts set individual
- Decision making
and troop package goals and skill building goals.
- Money management
Together
- People skills
- Business ethics
Brainstorm which programs the girls want to attend. Visit
http://www.gslakesandpines.org/pages/Events
What badges will they earn, service projects completed
Then build a budget and plan how to earn troop money
Aim to become a self-sustaining troop
- Where girls earn all the money to fund their troop supplies, attend camp
and trips, etc.
Goal Getter Patch – achieve council goal of 184+ packages
More activities found on COCO at www.abcsmartcookies.com
2014 Girl Scout Cookie Sale
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Financial Literacy and Cookie Business Badges
Your troop can get the most out of your experience of running a business by earning Financial Literacy and Cookie
Business badges, customized to your program level. Financial Literacy badges teach girls how to use money wisely.
Cookie Business badges put girls’ financial literacy skills into practice during the Girl Scout Cookie Sale. Check them
out in your Girl’s Guide to Girl Scouting.
Cookie Business Vision:
Financial Literacy Vision:
Girls build on their financial skills as they progress up the K-12
curriculum to become knowledgeable, confident, and selfreliant consumers and business leaders
Girls develop specific business skills through the
“learning lab” of the cookie sale
Daisy:
Count It Up
Talk It Up
Cadette:
Business Plan
Marketing
Think Big
Senior:
Financing My Future
Buying Power
Brownie
Meet My
Customers
Give Back
Senior:
My Portfolio
Customer Loyalty
Ambassador:
On My Own
Good Credit
Junior:
Cookie CEO
Customer Insights
Ambassador:
Research &
Development
P&L
Daisy:
Money Counts
Making Choices
Cadette:
Budgeting:
Comparison Shopping
Brownie:
Money Manager
Philanthropist
Junior:
Business Owner
Savvy Shopper
Annual Cookie Activity Pin
All girls who participate in the Girl Scout Cookie Program are eligible to earn the annual Cookie Activity Pin. Girls
can collect a different colored pin every year to recognize growth in the 5 skills learned and practiced along the
way. After she earns the pin, each girl should be able to discuss how she has earned it. The Annual Cookie Activity
Pin is available for purchase in Lakes and Pines shops. Find the requirements on the GSUSA website:
http://www.girlscouts.org/program/gs_cookies/cookie_activity.asp.
GIRL SCOUT COOKIES.ORG
www.girlscoutcookies.org, On this website, you will find various videos for media use or family meetings. You will also
find information on the 5 Skills, goal setting, Frequently Asked Questions, Cookie Facts, and customers can locate
cookie booth information. This also links into the GSUSA website with information for volunteers, girls, and much
more.
VOLUNTEERS … The COCO Troop Page makes it easy for you to:
• Go online and see how each girl and your troop as a whole are doing.
• Communicate with girls through COCO, cheering them on and reminding them of important girl/troop events.
• Encourage girls to use COCO, too, which could help them boost their sales and build the 5 Key Skills.
How to Login:
1. Log on to www.abcsmartcookies.com. Click on the Volunteer Login on the left side of the screen.
2. If you are a new user, click Register at the bottom of the screen.
3. If you are a returning user, your username is the full e-mail address you used to create the account. If you
cannot remember your password, please just create a new account.
4. You will be able to view your troop’s progress towards their goals and write messages to your troop members.
5. Click on My Troop’s Page to view the individual progress of the girls in the troop and to send them “cheers”
of encouragement.
2014 Girl Scout Cookie Sale
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COCO Cookie Command – for Girls
www.abcsmartcookies.com has been transformed to COCO—the Cookie Command Center for Girls and
Volunteers! With COCO, troops and girls can have a customized online business center!
COCO allows GIRLS to:
• Set goals of how many packages of cookies they want to sell this year.
• Make plans for how they will reach their goals.
• Check how they are doing along the way.
• Send e-Cards to friends and family to tell them it’s cookie time and ask for their support.
How to Login:
1. Log on to www.abcsmartcookies.com. Click on Girl Login on the left side of the screen.
2. If you have an account from last year, for COCO you may use the same login and password.
(Hint: You’ll even see all the friends and family contacts you created last year for online marketing).
3. If you don’t remember your login and password, click on the ID Reminder link to find your information.
4. If you are a new user, click Register at the bottom of the screen.
5. Enter the required information. A purple box will appear with your username and password. Please write this
information down for your records and then click on Set My Goals.
6. Set your personal sales goals. This screen will enable you to change goals or update progress. When you
update your progress, the rest of the troop can see what a great job you are doing!
7. The My Dashboard tab will show how close you are to reaching your goals and the rewards you have earned!
You may also send cheers to other troop members and view your troop page.
8. The Make My Plans tab will enable you to plan your sale and track sales badges earned.
The Online Marketing tab will enable you to send COCO e-Cards to customers starting February 7.
New COCO Mobile App - (Apple Operating Systems Only)
For the 2013-14 selling season, ABC has taken it mobile just for girls!
Introducing COCOmobile for the AppleR iPhoneR, iPod touchR or iPadR …the
mobile app that puts cookie selling right in the girls’ pockets!
Use the Awesome new App to help you enter, track, and manage
orders and deliveries, view recognitions and level achieved, as well
as share nutritional information when taking orders.
To Learn more about the COCO Mobile App go to
http://www.abcsmartcookies.com/abc-cookie-program-web-tools
IF GSMWLP WINS…the
GO COCOmobile contest!
$500 to the service unit with the highest
percentage of participating girls selling AT
LEAST ONE package online, through the
mobile app.
• $500 drawing open to all online
participating troops within the winning
service unit.
•
2014 Girl Scout Cookie Sale
10 | P a g e
Online Marketing: How girls can use the Internet to increase their sales
As they are able, we encourage girls to use the Internet to build enthusiasm for the cookie sale and connect with
potential customers. We want to make sure they stay safe while having fun. Please share these guidelines with
your troop to help make sure your girls’ online activities are fair and smart.
Online Selling is collecting orders
and money for Girl Scout Cookies
via the Internet. GSUSA does not
allow us to sell cookies online.
Online Marketing is using the Internet to inform friends
and family that you are selling a product. They choose to
let you know if they are interested in purchasing from
you. Delivery and payment still happen in person.
***NO
***NO cookie money may be exchanged online.
All Girls Must Do:
• Ask their parent/guardian for permission. Explain
all online marketing activities they intend to do.
• Younger girls should work in partnership with a
parent/guardian. Parents of older girls may allow
their daughter to do certain online activities on
her own, but should always be aware.
• Read and sign the Girl Scout Internet Safety
Pledge with a parent/guardian:
http://www.gslakesandpines.org/files/2021.pdf
Girl Scouts & Parents CANNOT DO:
∅ Receive payment for cookies via the
Internet. For example, customers may not
e-mail a credit card number or pay using
PayPal.
∅ To be fair to Girl Scouts in other councils,
relatives are the only people from outside
our council who can buy cookies from our
girls. Please refer other customers to
www.girlscoutcookies.org.
Online Marketing Options:
• Use vendor e-mail/messaging tools, approved by GSUSA, to inform friends within council zip codes
and family (which can go beyond council’s zip codes) that they are selling Girl Scout cookies. This is a
safe way for girls to communicate with customers while keeping their information private.
• Use a group e-mail address overseen by an adult, a parent/guardian’s e-mail (with permission, of
course) for sending e-mails to friends and family, and/or a group web page for marketing.
• All girls can manage an online database of customers on the vendor’s site. You can also create your own
database, as long as the privacy of customers is respected.
• Girls thirteen and older can use Facebook to market cookies, as long as they have a parent/guardian’s
permission, are under adult supervision, and follow council and GSUSA guidelines.
Girls Can Tell Customers:
• Who you are (Girl Scout,
relative, friend, or daughter
of…).
• What you are selling.
• Why you are selling (share
troop goals).
• How much the cookies cost.
• Explain about the option of
Cookie Share.
How to Ask for an Order Commitment:
• Ask for a callback number and
delivery address.
• Share when cookies will be
delivered.
• Ask when you may deliver (with
adult supervision).
• Explain when and where your
Cookie Booths are scheduled.
Important: Remember to sign the Girl Scout Internet Safety Pledge!
2014 Girl Scout Cookie Sale
11 | P a g e
Girl Rewards: Recognitions, Cookie Dough, & Adventure Points
All girls are eligible for selections listed on the next few pages.
Recognition plan (Grades K-12)
Cash plan (Grades 6-12 ONLY)
Girls, with their parents, should indicate
choices of items or optional Cookie Dough on
the G-4 Parent/Guardian Permission Slip.
• Troop Proceeds = $.60 per package.
• Recognitions are cumulative.
• Category selections can be mixed, so girls may
pick the item under one level and optional
Cookie Dough in another level.
• Girls earn Cookie Dough starting at 25 packages.
• Girls in grades 6 and up can choose the Cash Plan.
• Troop Proceeds = $.65 per package—opt out of
recognitions to earn higher troop proceeds.
• Girls DO NOT earn recognitions beyond the
theme, goal getter, and super seller, (if achieved),
• Girls are eligible for Top Service Unit and/or Top
Program Level Sellers rewards.
• Girls earn Cookie Dough starting at 25 packages.
Top Sellers: All girls can to be top sellers!
Service Unit Top Seller: One girl from each service unit who sells the most cookies will receive the Journal and a
certificate congratulating her on her accomplishments, one award to each of the Council’s 29 Service Units.
Program Level: Daisy, Brownie, Junior, Cadette, Senior, and Ambassador (council-wide) Top Sellers:
One girl from each program level will receive the Large Plush Red Panda, a
Tablet, and a plaque in honor of her accomplishments.
2014 Girl Scout Cookie Sale
12 | P a g e
What Are Adventure Points?
Adventure Points will EXPIRE on September 30, 2014 ( including any saved points from previous sales
sales ).
Girls will be able to use the points they earned from the 2013 Cookie Sale (if any saved), Fall Product 2013, and
2014 Cookie Sale for their 2014 Adventure!
ANY unused points will be no longer be valid after
after September 30, 2014
These points empower you to choose your own adventure from a menu of
options listed below, including old favorites like Camp and Valleyfair tickets,
plus all-new selections.
Starting at 300 packages, girls earn 1 point for each additional 100 packages
they sell. These points are NOT CUMULATIVE.
• Girls may mix and match their
options to the total point value
earned.
• Adventure Points may not be
shared or donated.
Visit www.gslakesandpines.org to view the program and camp guides.
Level
Adventure
Points
Super Sisters (cookies)/
Super Seller Magazines
& Super Seller Nuts
1
300+
2
400+
3
500+
4
600+
5
700+
6
800+
7
900+
8
1000+
9
1100+
10
1200+
11
1300+
12
2014+
19
Voucher Option
$
15.00 GSMWLP
Program/ Camp
Voucher
$
25.00 GSMWLP
Program/ Camp
Voucher
$
30.00 GSMWLP
Program/ Camp
Voucher
$
35.00 GSMWLP
Program/ Camp
Voucher
$
45.00 GSMWLP
Program/ Camp
Voucher
$
60.00 GSMWLP
Program/ Camp
Voucher
$
75.00 GSMWLP
Program/ Camp
Voucher
$
90.00 GSMWLP
Program/ Camp
Voucher
$
125.00 GSMWLP
Program/ Camp
Voucher
$
200.00 GSMWLP
Program/ Camp
Voucher
$
300.00 GSMWLP
Travel Voucher
$
400.00 GSMWLP
Travel Voucher
$
1,100.00 GSMWLP
Travel Voucher
2nd Option
3rd Option
Children's Museum,
St. Paul
Camp Cookie
Overnight
Great Lakes Aquarium,
Duluth
Water Park of
America Ticket
Valleyfair Ticket
Hill Annex Mine,
Grand Rapids
Ticket to
Nickelodeon
Universe, at MOA
Boat Dinner Cruise,
Spicer MN
Science Museum of
Minnesota
Build A Bear/Outfit
($75 max)
2 Valleyfair Tickets
Dinner Train,
Spooner WI
iPod nano
Kindle Fire
iPod touch
Digital Camera
Trip for 1 girl & 1 adult
to…Chicago
2014 Girl Scout Cookie Sale
13 | P a g e
Recognition Plan – only!
All Girls selling are eligible for these!
64+ packages sold (Select One)
Highlighters
104+ packages sold (Select One)
Small Plush Red Panda OR
$5 optional Cookie Dough
184+ packages sold (Select One)
Goal Getter Patch plus
T-shirt
OR Flashlight & Cinch Sac
12+ packages sold
“Change the World?”
Theme Patch
Goal Getter Patch
Sell 184+ packages of
Girl Scout Cookies
Achievement Bars
Based on final number of
packages sold by girl:
250+ packages sold (Select One)
Beach Towel
OR $5 optional Cookie Dough
50+, 75+, 100+, 125+, 150+, 200+, 250+,
300+, 350+, 400+, 450+, 500+, 550+, 600+,
700+,750+, 800+, 900+, 1000+, 1100+,
1200+, 1250+, 1300+, 1400+, and so on
350+ packages sold
Super Seller Patch plus
Tapeffiti
OR $10 optional Cookie Dough
(Super Sisters selling 200+ each are
members of the Cookie Club, but must
sell 350+ to earn the Tapeffiti)
350+ packages sold OR
Super Sisters selling 200+ each
Super Seller Patch
NOTE: Super Sellers on the Cash Plan
DO NOT earn the Tapeffiti as
this is a recognition item.
450+ packages sold (Select One)
Hoodie
OR $10 optional Cookie Dough
550+ packages sold (Select One)
Captains Chair
OR $10 optional Cookie Dough
Adventure Points
Points begin at
300+ packages sold (200+ Super Sisters)
(See p. 13 for more information)
650+ packages sold (Select One)
Duffle Bag
OR $10 optional Cookie Dough
750+ packages sold (Select One)
American Girl Doll OR Vera Bradley Bag
OR $15 optional Cookie Dough
2014 Girl Scout Cookie Sale
14 | P a g e
All girls earn Cookie Dough credits!
Here’s how to calculate how much Cookie Dough each girl has earned. On the Cash Plan, the amounts below are
the only Cookie Dough each girl earns. On the Recognition Plan, each girl will get this Cookie Dough PLUS any
optional Cookie Dough she chooses from each of the sales levels she reaches (see p. 14).
PACKAGES
25
50
75
100
125
150
175
200
215
230
245
260
275
290
300
315
330
345
360
375
390
400
415
430
445
460
475
490
500
515
530
545
560
575
590
600
615
630
645
660
675
AMOUNT
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
105
110
115
120
125
130
135
140
145
150
155
160
165
170
175
180
185
190
195
200
205
PACKAGES
690
700
715
730
745
760
775
790
800
815
830
845
860
875
890
900
915
930
945
960
975
990
1000
1015
1030
1045
1060
1075
1090
1100
1115
1130
1145
1160
1175
1190
1200
1215
1230
1245
1260
AMOUNT
210
215
220
225
230
235
240
245
250
255
260
265
270
275
280
285
290
295
300
305
310
315
320
325
330
335
340
345
350
355
360
365
370
375
380
385
390
395
400
405
410
PACKAGES
1275
1290
1300
1315
1330
1345
1360
1375
1390
1400
1415
1430
1445
1460
1475
1490
1500
1515
1530
1545
1560
1575
1590
1600
1615
1630
1645
1660
1675
1690
1700
1715
1730
1745
1760
1775
1790
1800
1815
1830
1845
AMOUNT
415
420
425
430
435
440
445
450
455
460
465
470
475
480
485
490
495
500
505
510
515
520
525
530
535
540
545
550
555
560
565
570
575
580
585
590
595
600
605
610
615
Pattern Continues…
REMEMBER:
Cookie Dough
expires April 30.
You will not be able to
spend it after it expires.
Don’t miss out!
2014 Girl Scout Cookie Sale
15 | P a g e
Cookie Dough is mailed separately from
other items that the Girls Scouts earn
What is Cookie Dough?
The Cookie Dough is mailed to the
registered 01 Troop Leader
It is “Girl Scout Money” earned
by every girl who sells 25 or
more packages of Girl Scout
Cookies during the sale from
February 8 through March 9.
Optional Cookie Dough
that a Girl Scout
chooses will be added
to her total Cookie
Dough Earned.
Cookie Dough
CANNOT be used to
rent council property
How can Cookie Dough be used?
Can be applied towards 2014 summer camp or
council sponsored events. Check the council
website www.gslakesandpines.org for an
updated program listing and availability
Can be applied to 2014 Day Camp fees
May be used for the ENTIRE fee for resident
and troop camp (except the deposit).
May be used to purchase insignia, books, etc.
at GSMWLP shops and Camp Stores.
► Currently registered girls ages 11-17 may use Cookie
Dough for council sponsored trips; troop trips to Girl
Scouts of USA National Headquarters, NYC; Girl Scout
Birthplace, Savannah GA; GSUSA destinations; or
WAGGGS World Centers.
NOTE:
► Girls may use up to 50% of Cookie Dough for the
total trip cost. No refund is issued on Cookie
Dough if someone changes their mind or is
unable to make the trip.
► Before saving the Cookie Dough, contact the
Program Specialist and fill out the Saving Cookie
Dough Form found on the council website. This
form needs to be updated yearly. *cookie
cookie dough
may only be saved for two (2) years.
Overall Guidelines to remember:
1.
2.
3.
4.
5.
Because each girl earns her Cookie Dough individually, it is very important to GIVE IT TO EACH FAMILY
PROMPTLY. They may choose to use it for something that supports the whole troop, but need to have the
chance to make that decision themselves. Some girls have a special cookie sale goal that includes camp or
another individual purchase. ALWAYS check with the girl and her parents before making plans for the troop to
use the Cookie Dough.
A girl may choose to share her Cookie Dough with another Girl Scout. Again, it is important for the girl and her
family to be a part of that decision. Please contact your Product Sales & Finance Specialist if you have girls who
will be sharing Cookie Dough.
Cookie Dough is for GIRLS ONLY, not adults. Include the girls in deciding how to spend it, and remember it is not
to pay for adults to attend programs or camp.
Cookie Dough earned by one girl is NOT available for sale to anyone else. Cookie Dough may be given to
another girl or troop; however, Cookie Dough HAS NO CASH VALUE.
Using Cookie Dough to register for programs occurring after the CD expires: You will be able to use your
Cookie Dough earned in 2013 to register for a program that happens after April 30, 2014, as long as your
registration is received at the Waite Park Regional Center before the Cookie Dough expires. We need to
receive your program registration AND Cookie Dough while the Cookie Dough is still current!
2014 Girl Scout Cookie Sale
16 | P a g e
Welcome to ABC Snap!
www.abcsnap.com
You will use ABC Snap to:
• Place Troop Cookie Orders
• Track Girl’s Sales
• Order Recognitions
• Track Girl Payments
• Access Records
Prior to Jan. 8
Snap Username:
Each troop has its own
o You can set up an additional username
for a second volunteer helping with the
troop.
If you used Snap last year: your login information is
the same as last year. If you forgot your password, the
“Forgot Password” link will e-mail you a new password
then copy and paste the reset password.
If your troop is new: ask your Community Product
Sales Manager to set up a username and password in
Snap for your troop.
Prior to January 8, you will
want to log into Snap and do the
following:
1. Edit My Profile (small link in upper right corner)
2. User email (if you enter an email that contains
@abcsnap.com, you will miss important info sent via
Snap email)
a. You are able to link multiple accounts to one
email address/password
b. Use the backspace button to switch between
accounts without logging off (this is the only
time you may use that button)
c. You will be redirected to the login screen. Select
the other account from the dropdown menu
3. Change your password (optional)
4.
Your
e- mail here
Edit Troop Information: (choose from drop down
under My Troop Icon)
a. Is your contact information correct?
b. Is the level correct – did the girls bridge last
year?
c. Is the recognition plan correct? (cash plan or
recognition items)
d. Has the Troop Leader changed?
e. Add or verify Bank Account and Routing
Number (see page 26 for how to)
2014 Girl Scout Cookie Sale
17 | P a g e
About the Initial Order
The initial order is how your troop gets the
majority of the cookies they will sell. The
cookies are ordered in full-case quantities –
a case is 12 packages, regardless of the
variety. You will pick them up from your
community’s delivery site a few days before
the cookie sale begins.
Worried about placing too large of an
Initial Order?
Here’s some data from the past year’s sale to
guide our recommendations for the 2014 cookie
sales
In 2013’s cookie sale…
The initial order is what your troop will be able to
sell (you can always get more),
not what they sold last year.
Nobody can take or ask for orders before
February 8.
We’re all Sisters in Girl Scouting and need to
help each other succeed!
Build ENTHUSIASM for the Cookie Sale
“I’ll have Girl Scout cookies on Feb. 8 – can’t
wait!” or “May I stop by in early February to
collect your order? I’ll have cookies then.”
Girls may start a contact list and send out
reminders to get customers excited, but no
early order taking.
PLEASE DO NOT Sell Early – it hurts
everyone!
Troop’s Initial Order average was 95.5 packages
per girl selling
By the End of the Sale, 75% of troops (including
Juliettes) had achieved an average of 120+
packages per girl selling
Council average was 175 packages per girl selling!
The council goal for 2014 is 184 packages per girl selling. Based on the data above, we
are encouraging troops to place an initial order of at least 120 packages per girl
selling. It is important to order enough cookies in your initial order to get you through the
first couple weekends of sales and cookie booths. Most troops sell the majority of their
cookies at the beginning of the sale – don’t run out and let the girls lose steam early on!
Getting Your Initial Case Order
An adult must pick up cookies from
delivery site
on date
.
Storage is not available after such date.
Be sure to count carefully and sign a receipt for
the order to protect both parties.
2014 Girl Scout Cookie Sale
18 | P a g e
How to Estimate Your Troop Initial Case Order
1. You Must place an Initial Order in Snap by
January 13
An average of 120 packages per girl selling in
order to Return full unopened/sealed cases.
2. If the Troop orders at least 120 packages per girl
selling, the troop can return ONE FACTORY
SEALED/UNMARKED
SEALED/UNMARKED case per girl selling.
3. Please order carefully. Troops may order more or
less depending on comfort level.
4. You do not need to order all eight varieties on the
initial order; small quantities will be available from
your local cookie cupboard.
Use the Troop Initial Order Estimate at
www.gslakesandpines.org to help calculate
the amounts for your Troop.
a. Enter the number of girls selling (the
sheet will calculate by variety at the
120 package average)
b. You can see how many packages the
troop will need to sell to reach the
council’s end-of-sale goal of 184
packages per girl selling.
c. Will see the current per girl average
(in packages) for your troop based on
this initial order when you enter your
2014 Initial Case Order.
d. To save your calculations on this
form, click File and Save As. You may
want to print a copy for later
reference
e. Initial order must be in full cases
To find what your troop sold in 2013:
2013:
• Go to Snap
• Reports icon
• Snap Archive Reports 2012-2013
• Under Order Reports
o Troop Initial Order shows breakdown by
variety of cases ordered
• Under Summary Reports
o Troop Balance Summary gives you the per
girl average
Key: Percent Sold by Variety
(2013
(2013 Lakes & Pines cookie sale)
Another Option:
# Girls (x) 120 packages (divided by) 12 pkgs./case (x)
variety % from table (=) How many of that variety to order
Example:
4 girls (x) 120 packages (divided by) 12 pkgs./case (x)
.252 CD (=) 10 cases Caramel deLites
Remember you can always order more or less of a
variety, this is just a suggested number!
% sold by Variety
30.0%
24.7%
17.6%
20.0%
10.0%
25.2%
7.1%
4.6%
8.4%
7.0%
5.3%
0.0%
TAL MC LEM
TAL
MC
LEM
SB
TM
PBP
CD
PBS
2014 Girl Scout Cookie Sale
SB
TM PBP CD
PBS
Thanks-A-Lot
Mango Crèmes (Use for
Cranberry Citrus Crisps)
Lemonades
Shortbread
Thin Mints
Peanut Butter Patties
Caramel deLites
Peanut Butter Sandwich
19 | P a g e
Entering Your Initial Case Order in Snap
Enter between January 8 thru January 13 in Snap
Click Cookie icon
o Initial Order
o Enter number of CASES by variety
o Click SAVE (if you click Commit,
Commit you WILL NOT be able to make
changes to your order without help from your Community Product Sales
Manager).
Deadline for Initial Order entry is January 13 at 10:00pm.
10:00pm
o If you miss this deadline, you will need to place a planned order in
Snap by February 8 to get your troop’s first cookies.
o You will be able to pick up this planned order from a cookie cupboard
on February 14.
Congratulations! You have placed your Troop Initial Case Order
Cases
Packages
1
12
2
24
3
36
Package/Case Conversion Table
4
5
6
7
8
48
60
72
84
96
9
108
10
120
11
132
12
144
Manage Orders (view or change an order)
“Cookies” icon
Manage Orders
• Make changes to Troop Orders, Transfer
Orders, and Planned Orders– as long as the
order was SAVED and not committed
Click the Pencil to open
Click on item you want to view/edit
Snap Reports
We have found the following reports
to be most helpful for troops:
Under Summary Reports
o Troop Balance Summary
o Girl Cookie Totals Summary
o Recognition Order Summary by Girl
Under Order Reports
o Troop Initial Order
Click
here to
edit
To add a report to your Favorites:
1. Highlight the report
2. Click Add to Favorites
3. To remove the reports –
click the red X
When viewing reports, be sure to set the
unit of measure to PACKAGES
2014 Girl Scout Cookie Sale
20 | P a g e
How many cookies will my vehicle hold?
Vehicle
Compact or 3-Door
Hatchback or Small Wagon
Mid size (6 passenger) Sedan
Mini van or SUV (8 passenger)
Full-Size Station Wagon
Full-Size Van with Seats
Full-Size Van without Seats
Cookie Distribution to Families/Girls
# of cases
23
25-30
35
60
75
150
200
***If the Troop’s
Initial Cookie
Order won’t fit in
your vehicle in one
trip, get help from
other members in
the troop.
Fill out receipt (M3 Receipt)
Count Cookies carefully
Both parties sign (the giver and the receiver).
• This show there is an agreement that the
quantity received is correct
• Recipient is accepting responsibility for
selling the cookies and turning in payment
Families/Girls turning in Money
Fill out receipt (M3 Receipt)
Count Money carefully with the Family
Both parties sign (the giver and the receiver).
• This show there is an agreement that the
amount received is correct
• Keeping track of each cookie AND money
transaction with signed receipts protects all
parties involved.
Cookie Share
A program within the Girl Scout Cookie Program by
which customers can donate money to purchase
packages of cookies that will in turn be donated to
another organization.
Donate to a local organization chosen by girls
If you decide to donate locally, DO NOT enter the cookies in Snap
Record Cookie Share donations on the Girl Order Form
Families should verify Cookie Share quantities with the Troop Product Sales Manager,
so all packages are accounted for.
2014 Girl Scout Cookie Sale
21 | P a g e
There are 3 types of Cookie Cupboards
To best manage inventory, cupboards will be consolidated
to fewer, more centrally located cupboards as the sale
progresses. A complete list of Cookie Cupboards will be
available on the Lakes and Pines council website.
Home Cupboards:
A Volunteer operated pick-up site that has cookies
available to troops within a specific service unit/region.
Express Cupboards (Planned Orders Only):
Receives cookies to fill planned orders placed by
troops.
If troops in the area of service do not place planned
orders, this cupboard will not have any product on
hand for troops to pick up.
Express Cupboards have limited hours of
operation.
Schedule is dependent on the needs of the
community. Limited time commitment.
Express cupboards will NOT have extra product on
hand to fill last-minute needs.
Only receive enough cookies to fill planned orders
placed in Snap.
Troops cannot do exchanges at an Express
Cupboard as they have NO EXTRA cookies.
Troops are strongly encouraged to place planned
orders, so cupboards have the correct inventory
on hand.
Home Cupboards may have limited excess
quantities on hand; excess quantities are subject
to council discretion.
Home Cupboards will be closed as the sale
progresses. Near the end of the sale, troops in
need of additional product are encouraged to call
the regional Product Sales Specialist for options.
Schedule is up to the person running it.
Remember, they are a volunteer and have
personal time too!
Council will provide a stock of cookies, with the
largest inventory in the first two weeks.
Complement the schedule of Council Cupboards
by providing evening hours.
Council Cupboards
o In Waite Park and Duluth, near council offices. See
hours listed. ⇒ Note: Council Cupboards will be
CLOSED on Monday’s and Tuesday’s this year.
o These are our largest cupboards and provide the
most flexibility for those with unexpected cookie
needs. During the last couple of weeks of the sale,
most of the remaining cookies will be at Council
Cupboards.
o Planned Orders are highly encouraged (it helps the
council control inventory)
o Staffing is by council staff and/or volunteers.
Duluth and Waite Park Cupboard Hours
February & March
Wed, Thurs, Fri
8:30 a.m. – 5:30 p.m.
(Both locations will be closed on Monday’s & Tuesday’s)
Saturday’s
9:00 – 12:00 p.m.
• Each type of transaction that happens at a Cookie Cupboard will require filling out a Cupboard Receipt.
• Before the sale begins, decide who from the troop is able to pick up cookies and/or make exchanges and do
returns from the cookie cupboard and set a procedure for collecting these receipts for troop records.
• Troops can get both FULL CASES and/or SINGLE PACKAGES from a Cookie Cupboard.
• If you have damaged packages (crushed, not completely filled, or missing from the case), please take them
to your local cupboard for replacement. These are not deducted from the troop inventory.
• Troops may return ONE CASE per girl selling of FACTORY SEALED/UNMARKED FULL CASES to a Cookie
Cupboard ONE TIME ONLY March 10-March 11 only if they placed an initial order with a minimum 120
package average per girl selling by January 13.
2014 Girl Scout Cookie Sale
22 | P a g e
Cookie Booths:
**Cookie Booths are a Troop activity involving selling cookies at a local business with the
manager’s approval
Cookie Booths begin on Friday, February 14 and continue through March 9.
1. If your troop (outside of the St. Cloud Metro area) is interested in participating in a Cookie Booth, please
contact your Community Product Sales Manager for available locations, dates, and times. *St. Cloud area
troops we will again manage the larger locations and implement the Snap lottery for those sites.
2. Enter your booth sale information in Snap (this is how our Booth Sales get on the GirlScoutcookies.org
website).
3. Troops without Cookie Booth history can refer back to the Percentage Sold by Variety table found on p. 19 to
estimate an order.
4. You do not need to order all varieties for a Cookie Booth
5. For example; you could bring the top three sellers and take orders for other varieties to deliver at a later date.
6. To reduce the risk of taking NSF checks, troops are encouraged to accept payment in cash only. To protect
your troop, we also recommend not accepting bills larger than $20.00.
7. If a troop has a large amount of product to sell, clean-up sales can be scheduled for March 14 – 30. The idea
behind the clean-up sale is to have NO COOKIES LEFTOVER! Please contact product sales staff to make
arrangements if you want to have a Cookie Booth after March 30.
For safety, remember to deposit all money earned from a Cookie Booth into the troop
account by Tuesday of the following week.
•
National Cookie Booths Agreement between
Wal-Mart/Sam’s Club and Girl Scouts of the USA
GSUSA and Wal-Mart Corporate have again reached an Agreement for Girl Scouts to hold cookie booths outside
both Wal-Mart and Sam’s Club stores. Holding a cookie booth at these locations requires the troop, girls and adults
and staff, to adhere to guidelines set forth.
1. Please download the 2014 WALMART Volunteer one-page document prior to contacting your local WalMart or Sam’s Club (outside the St. Cloud Metro area), at www.gslakesandpines.org /cookies for volunteers,
bring this document with you when you are setting dates with the local store.
2. Notify your Product Sales and Finance Specialist – which store you, troop or community, will be working
with – we need to send them a Council Agreement, we will need a Fax Number for each location.
3. Adhere to the dates set forth – Wal-Mart block out dates – February 10-14, overlaps with our Booth Sale
start date; and April 14-20, is outside of our booth sale window – important for troops who have excess
inventory at the end of the sale.
4. KEEP good records! We all need to report to GSUSA the number of stores we worked with, Troops
selling/girls present AND total packages sold at your local Wal-Mart or Sam’s Club location.
o There is a limit to 6 girls per door per time slot.
Cookie Booth Etiquette
• Two non-related adults must be present.
• Girls and adults should wear Girl Scout uniforms or apparel and should be dressed for the weather, as some
locations are outside or near an entrance.
• Decorate the Cookie Booth – use the cookie cases as displays, hang the Girl Scout logo & posters.
• Ensure your Cookie Booth DOES NOT interfere with the store’s business activity, including the flow of customers.
• Be pleasant and polite. Let the girls do the talking and make the sale – it’s their learning experience!
• Use an Order Card as a guest register – follow up with customers who haven’t had a Girl Scout visit them…
• Provide adequate supervision at all times and never leave the Cookie Booth unattended.
• Thank the store manager before you leave. Consider following up with a thank-you card.
• Leave the area clean and take empty cases with you.
Remember, you are representing Girl Scouts. What kind of impression are you giving the public?
2014 Girl Scout Cookie Sale
23 | P a g e
Planned Orders: How to Get More Cookies
Make sure to place your planned
orders to Guarantee your Troop’s
cookies. No Guarantee of
cookies if you just stop by the
cupboard/call in/email.
As your troop sells through the initial order of cookies, you may find
that you need more!
How do you get what you need in a timely manner?
Enter/Modify your planned order until 10:00 p.m. on
one of these Saturdays to pick up the following Friday:
February 8, 15, & 22; March 1 (as needed).
Troops cannot cancel order after that time.
How to place a planned order in Snap:
1. Click on the Cookies icon and choose Planned Order.
2. Select a cupboard from the drop-down box.
3. Select a pickup date.
4. Enter the PACKAGE QUANTITY for each variety
you want to pick up (see table below). UNIT OF
MEASURE IS PACKAGES (same as cupboard-totroop transfers). If you need individual packages,
remember to check with your families first or
► Planned Orders are available for pick up the Following
transfer product between troops.
Friday, at the cupboard you selected, unless the
Friday
Click Submit and Save to submit your order
cupboard manager notifies you otherwise.
► See the schedule of cupboard locations and posted
***The
TROOP is responsible for the cookies ordered.
***
hours on the Lakes and Pines council website.
Cases
1
2
3
Packages
12
24
36
Package/Case Conversion Table
4
5
6
7
8
48
60
72
84
96
9
10
11
12
108
120
132
144
► When the cupboard manager confirms the pick-up in Snap, the planned order will become a cupboardto-troop transfer, which you will be able to view under Manage Orders under Transfers. These packages
will then be available for you to transfer to girls (see p.29).
► To get more cookies from a cupboard, you may need to provide proof depositing payment to the troop
account for previous packages sold.
Mar. 10-11
Return Policy
Troops may do a ONE-TIME return of FACTORY SEALED/UNMARKED FULL CASES to a Cookie Cupboard,
between March 10 and March 11 only.
► Troops can return cookies ONLY if they placed an initial order in January of a minimum 120 package average
per girl selling. Print a copy of the Troop Balance Summary from Snap,
Snap and bring it to the cupboard to
show the number of packages ordered initially and the number of girls selling.
► Quantity returnable: ONE CASE per girl selling in your troop (ex. if you have 10 girls selling, you can return up
to 10 cases from your troop’s inventory.) You will need to transfer packages to the girls prior to your return.
► Troops whose initial order is less than 120 packages per girl selling can exchange (see below,) but cannot
return cookies.
► Troops that do not place an initial order by January 13 can exchange (see below,) but cannot return cookies.
Exchanges
Troops will be able to make EXCHANGES of FACTORY SEALED/ UNMARKED CASES for different
varieties without penalty at a Cookie Cupboard – this option will not be available at Express Cupboards
Example: Your troop has 3 unopened cases of Shortbreads. You can visit a cupboard and EXCHANGE
those 3 cases for 2 cases Thin Mints and 1 case Caramel deLites (or any other variety).
2014 Girl Scout Cookie Sale
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Handling Cookie Money and Working with Banks
Know how much you have deposited throughout the cookie sale
• To be prepared for ACH Payments
Count deposit carefully
• So you know if the troop has collected all of their proceeds
Collecting Money
Collect Money WEEKLY
Deposit all product sales money into the
troop checking or savings account as
soon as possible
If you are experiencing difficulty
collecting funds from your families, be
sure to communicate this to your Product
Sales and Finance Specialist ASAP
Please fill out the T-10 Outstanding
Money Report form, available on the
council website at
http://www.gslakesandpines.org/files/26
29.pdf to notify us of families still owing.
We need to receive this form prior to the
ACH debit date in order to ensure we can
make the adjustment to your troop’s
payment amount.
Fill out deposit slip
BEFORE getting in line
(write down totals to
verify against the teller’s
count)
Hints for receiving good
cooperation from banks:
Avoid bank rush
hours (give yourself
extra time)
DO NOT use driveup windows
Check receipt for
accuracy and SAVE with
the troop’s records
To the Bank Weekly
Organize and Count Money and Checks:
Currency:
o
Coins:
o
Checks:
Add:
Total all Currency
Sort and arrange bills facing the same direction
Total all coins
Sort and write total on each coin pouch
Total all checks using an adding machine (or
manual list)
o Arrange all checks payable to GSMWLP
o Put all checks and adding machine tape together
Total all Currency, Coins, and Checks
o Provide an adding machine tape or manual list
for all money collected.
Non-Sufficient Funds
The council will absorb the liability for checks from your customers that bounce due to non-sufficient
funds (NSF). If the bank attempts to process the check a second time, 5-7 days or more may pass before
you receive notification.
If you receive notice of an NSF check that you deposited into your troop account, please follow the
procedures below:
o To be reimbursed, please fill out the Product Sales Returned Check Notification Form found at
http://www.gslakesandpines.org/pages/CookiesforVolunteers/. Then send this form, the canceled
check or legal copy provided by the bank, plus documentation from your bank showing the fee for
the NSF check to the Waite Park Regional Center.
o Please consider asking your bank to waive fees for NSF checks.
NSF Received BEFORE ACH debit:
Upon verification, we will reduce your ACH debit by the amount of the NSF check plus any
additional fees not waived by your bank.
NSF Received AFTER ACH debit:
• Upon verification, we will send an electronic credit to your troop account on our next ACH date for the
amount of the NSF check plus any additional fees not waived by your bank or issue a check to the Troop.
Theft or loss
loss of products or money: Contact the police
p olice IMMEDIATELY!
Also notify your Community Product Sales Manager and your Product Sales and
Finance Specialist at (320)-252-2952 or Toll Free at (800) 955-6032.
Individual is still held accountable for payment to the council.
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ACH Authorization
Jan. 8
Troops are REQUIRED to enter their bank account and routing number on
their Troop Information page in Snap by January 8, 2014. (Please see
example below for help locating these numbers on your checks).
By January 21, if this information is missing in Snap, troops will have their
initial order held and will not be allowed to pick up cookies from a Cookie
Cupboard until this information is provided to the council.
ACH Debits
Troops are responsible to ensure that they have sufficient funds
available in their accounts on the days listed for ACH debits.
Bank
info
goes
here
If not enough money is in the account, the ACH will not go through
and the troop will be responsible for any resulting bank fees.
Council Proceeds:
Proceeds The amount of money owed to the council:
Recognition Plan = $3.35 per package; Cash Plan = $3.40
Troop Proceeds: Amount of proceeds kept by the troop:
Recognition Plan = $.60; Cash Plan = $.65 per package sold.
NOTE:
All money,
earned by
members of
the troop for
any purpose,
belong to the
whole troop
and are not
available to any
individual girl.
Instead, the
girls decide as
a troop on how
to spend all
money
earned.
Money due in Troop Account:
(All ACH debits are for council proceeds only. Your
troop’s proceeds stay in your account).
NOTE: ALL TROOPS WILL HAVE MONEY DUE ON FEBRUARY 26
Deposit by
ACH Date
Explanation
Date
February19
February 26
Deposit at least 45% of what you owe for the initial order in the
troop account for the initial ACH debit
March 12
March 19
Deposit at least 50% of remaining amount owed
April 3
April 9
Deposit all remaining council and troop proceeds.
February 19
February 26
* No Initial Order Placed For Transfer In orders received by
February 17 troops will be debited 45% of their balance due
Troops that experience difficulty collecting money from families must fill out an Outstanding
Money Report and notify the council 7 days prior to the ACH date to have their debit amount
adjusted. Outstanding Money Reports must be sent no later than April 1, 2014.
How to Find Your Troop’s Balance Due
1.
2.
3.
4.
Choose Reports under the Reports icon.
Under Summary Reports, choose Troop Balance Summary and click Go to Reports.
Change Unit of Measure to Packages.
Click View Report. It will open in Adobe Acrobat. (If it doesn’t open, try updating to the
most recent version of Acrobat – it’s free!)
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ACH Credits
• See p.25 for customer NSF check reimbursement procedures.
• After the final ACH debit, we will determine which troops earned the
troop bonus, and that those troops are paid in full. GSMWLP will
credit troops earning troop bonus via ACH in late April or early May.
Troop Bonus
All troops, including those on the Cash Plan, are eligible for the troop bonus of an
additional $.05 for each package of cookies sold (owned) by the troop provided the troop
meets the following requirements:
Requirements:
• Achieve a 190+ package average per girl registered by March 9. Girls who do not sell
cookies affect this average.
• The Council’s final ACH debit will be on April 9.
9 Troops are responsible to ensure the
funds are available for withdrawal. If the ACH is returned for NSF and the troop has an
outstanding balance on April 10, the troop will forfeit their troop bonus.
Credits to troop accounts will be issued in April/May for troops meeting these requirements.
TROOP BONUS NOTE:
NOTE
o In most cases, it is true that ALL cookie money must be turned in before you will receive
your troop bonus.
o In the case of uncollected money from a family, there is an exception.
o If you fill out an Outstanding Money Report and it is received at the Waite Park
office by April 1, you will receive a portion of the troop bonus. You will receive the
additional $.05 for each package of cookies for which your troop paid the council.
Here is an example:
Total troop order
Troop bonus earned
Total packages paid
Amount of troop bonus received
1300 packages of cookies
$65.00
1200 packages (Girl has not paid for
100 packages)
$60.00
When the additional packages are paid for by the parent/guardian,
your troop will receive the additional $.05 per package, (i.e. $5.00
difference in the example above).
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Record Keeping: Suggestions for Tracking Each Girl’s Packages Sold
Reviewing what cookies your troop owns throughout the sale and having a system to accurately track
each girl’s sales and payments is essential for a successful cookie sale
Why is this important?
You’ll know how many packages to transfer to each girl, so you can create the recognition order.
You will be confident all of the payments are accounted for and deposited in the troop account.
You will be able to get as close as possible to your goal of having just the right number of
cookies…as many as you can sell, with none left over!
T-2: Assist with tracking the number of packages sold
by each girl.
Form has room to track sixteen girls and the number
of packages, in four categories
• Issued – what the girls start with
• Blank – recommended to be used for what the
troop takes back from the girl &/or
Cookie Booth quantities
• Sold
– what the girl sold independently
• Total – total to be transferred to girl in Snap
Example
Initial Order: This troop has 8 girls and their initial
order has 80 cases, which qualifies them to return
cookies (if needed) since their initial order has a 120
package average per girl selling.
Each girl started with:
• 12 packages TAL, CCC, LEM, PBS
• 6 packages SB
• 24 packages, TM, CD
• 18 packages PBP
T-3: Assist the Troop Product Sales Manager
(TPSM) with tracking the troop inventory by girl on a
weekly basis.
• Families should report weekly the number of
packages they have by variety
• Helps determine if cookies can be swapped
between girls OR if more cookies are needed
o Planned Orders should be placed as more
cookies are needed, especially if the troop has
a Booth Sale coming up and is running out of
cookies.
• This form does not track money owed, just
package inventory (use the T-2 form to help with
money collected/owed)
• Goal is to have no cookies leftover!
Week 1: All families reported inventory and
still had decent quantities on hand.
Week 2: All families reported, and a few girls
have sold out of a couple of varieties. These
girls have orders to fill. In addition, the troop
is doing a two-hour Cookie Booth on Friday,
February 22. With three weeks of the sale
left, the troop will want to place a planned
order on Saturday, February 15 to ensure
they have cookies in time for their Cookie
Booth (refer to p.23 for suggested Cookie
Booth quantities).
NOTE: Towards the end of the sale, if one girl
can fulfill the needs of another girl in the
troop, then consider transferring the
packages from one girl to the other to help
reduce the troop inventory. Please have the
families sign the M-3 Receipt to show the
transfer of packages. The ultimate goal is to
have no cookies left in the troop inventory!
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Transfer Cookies to Girls Prior to Creating the Recognition Order
After you have the final package count for each girl, you will need to “Transfer” cookies to each girl. Alternately, you
may transfer packages from your troop inventory to individual girls throughout the sale and verify at the end that
Snap shows the correct package total for each girl.
Under the My Troop icon:
• Click on Add/Edit/Delete Troop
Girls to open the girl info table.
• Verify all girls registered are listed.
All girls selling should be registered
Girl Scouts!
• NEW you are able to enter a shirt
size for each girl – this information
will pre-populate shirt sizes in the
recognition order.
Under the Cookies icon:
1. Click on Transfer Order.
2. Select Troop to Girl Transfer.
3. Select the girl.
4. Enter the total number of
packages sold by that girl, click
Save & Go to Manage.
Manage
5. You will have the ability to enter
packages as Quantity or Booth –
“booth” packages do not impact
the Girl amount due.
• Repeat steps 1-5 – until all girls selling
have packages assigned.
• Waiting until March 8 to transfer
cookies to girls will prevent the need
to record returned cookies.
***You
can only transfer as many packages as you own in the
***
troop – do not force the system into negative packages
available in the troop by transferring packages to girls
before you get them from the cupboard.
Preventing Leftovers: What if you have too many cookies?
Good communication with all of the families in your troop – throughout the entire sale – is the best way to
ensure that your troop doesn’t get stuck with too many cookies near the end. Parents are encouraged to
“return” unsold cookies to the troop no later than March 1 to allow time for troop strategies to be implemented.
If you find your troop has more cookies than you think you will sell, here are some suggestions: Be creative!
• Ask all your customers to buy an extra package for Cookie Share (see p.21).
• Brainstorm with the girls for unique ideas for Cookie Booths. Does your community have an upcoming
event? Anywhere lots of people will be together may be a potential Cookie Booth site. Or, perhaps the
event organizers might buy cookies in advance to serve as refreshments.
• Brainstorm with the girls’ ways to attract more customers to your booths. Could the troop post flyers in
advance so customers can plan to attend? Could you bake a dessert using cookies, and then offer
customers a sample and copies of cookie recipes? Could you offer customers added value, such as a
hand-made thank you card if they buy six or more packages?
• Troop-to-troop transfers can be done through March 7. Can you find another troop that could sell some of
those extra cookies?
• Important: contact your Community Product Sales Manager and your Product Sales & Finance
Specialist…the sooner, the better!
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Creating Your Troop Recognitions Order
ALL TROOPS
After you have transferred the total packages sold to
each girl, here’s how to create the recognition order:
• Click the Recognitions icon
• Select “Create Recognition Order”
• Select Main or Cash Plan.
Plan
► If the main or cash plan is not available, verify
that a plan is selected on your troop info page
under the My Troop icon.
• You may see a black screen with a message while
Snap generates your troop’s order.
• Once created you can VIEW your order under the
Recognitions icon.
Must create recognition
orders in Snap! This is the
only way your girls will receive
their earned recognitions
and Cookie Dough.
Late orders – those not
placed in Snap – cannot be
guaranteed.
• Under “Cookie Dough,
Dough in the field
marked “Quantity,” type the DOLLAR
AMOUNT (90 for $90.00) of the
“Earned Cookie Dough” as listed on
p.15. Do not include dollar sign,
decimal points or cents—
cents—amounts
will not save (see screenshot).
• Select the girl’s choices of optional
Cookie Dough or items,
items as her family
indicated on her G-4 Permission Slip.
Double – check t-shirt and hoodie
sizes – no returns or exchanges are
available for incorrect sizes.
• Click “Save and Exit”
Exit” promptly –
remember, Snap logs out after 30
minutes and any unsaved changes
will be lost.
• Once Created – Click View
Recognition Order to edit!
***If
*** you transfer additional
additiona packages to girls or change their quantities sold after saving a recognition order,
order
remember to go back and update the recognition order!
order Click the Recognitions icon and select View All
Recognition Orders. Verify that your Cookie Dough/items selections from the dropdowns are still correct.
• Be sure to turn all Super Sister forms in to your Community Product Sales Manager by March 12 to forward
on to the Waite Park Office. This is the only way your Super Sisters get their Super Seller patches &
Adventure Points.
• Your CPSM should receive the recognitions in mid – late April, watch for communication that they have
arrived. Pick them up verify correct quantities and distribute to girls right away.
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Notes:
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April 15
Troop Wrap Up and Evaluation
Due by April 15, 2014 at the Waite Park Regional Center:
Attn: Product Sales, 400 Second Avenue South, Waite Park, MN 56387
Service Unit
Troop
Girls Registered
Girls Selling
Total Packages Sold
Left over cookies? Y
N
Plans to sell leftover cookies
How many Cookie Booths did your troop participate in?
2
3
Y
N
Y
N
Did your service unit present a learning session?
Y
N
Was your Community Product Sales Manager able to answer your questions?
Y
N
Were the materials in this answer book helpful?
Y
N
Did you download forms from the Lakes and Pines website?
Y
N
Did you visit abcsmartcookies.com and/or girlscoutcookies.org?
Y
N
Did you find ABC Snap easy to use?
Y
N
Did you work with the troop to set goals?
Y
N
Did the girls in the troop set learning and personal goals?
Y
N
Did the girls use the online marketing options?
Y
N
Did the girls like the 2014 recognitions?
Y
N
Did girls find value in the Adventure Points?
Y
N
Is there value in the Cookie Dough choices versus the items?
Y
N
Did your troop reach the 120 average per girl selling on the initial order?
0
1
4+
How many cases did your troop return?
Did your troop like having the option to exchange full unopened cases?
Learning Sessions:
Materials:
Working with Your Troop:
Recognitions:
Additional Comments:
for your time, talent and guidance in the
2014 Girl Scout Cookie Program!
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