2014 Girl Scout Cookie Program Table of Contents 1. Who Can Participate in the Cookie Program? 2. How Much is a Box of Girl Scout Cookies? New and Exciting Packaging 3. What is This Year’s Program Theme? 4. 5 Skills for Girls 5. How Does the Cookie Crumble? NYPENN’s Goal 6. Troop Earnings Older Girl Opt-Out 7. Girl Rewards Cookie Dough 8. Cookie Program Patches 9. Where Can I Find More Helpful Information? 10. Keeping Our Girls Safe 11. Troop Cookie Manager Learning Opportunities 12-14. Cookie Program Calendar 15. What’s the Buzz about Cookie Club? 16. Council Gift of Caring (CGOC) Program 17. Booth Sale Rules and Regulations 18. Council Sponsored Booth Scheduling 19. Initial Cookie Deliveries and Pick Ups Cookie Issues 20. Need More Cookies? 21-22. Payment Policy and Procedures How Much is a Box of Girl Scout Cookies?? Girl Scout Cookies for GSNYPENN is $4.00 a box. GS Cookies are paid at the time of delivery. The price of a box of cookies cannot be altered in any way for any reason. Remember: GS Cookies CANNOT be sold on eBay, Craigslist or any other similar site. Girls can ask customers to make a promise to purchase cookies through Cookie Club. Visit our website for more information! NEW and EXCITING Packaging! In 2013, GSUSA updated all eight designs on the cookie boxes. In 2014, Little Brownie Bakers will start to roll out new cases. Look for the new cases during the cookie program! Who Can Participate in the Cookie Program? Any girl in grades K-12, registered with GSNYPENN for the 2014 Membership Year is eligible to participate. A signed permission slip is also required to participate. Any adult, registered/appointed with GSNYPENN for the 2014 Membership Year is eligible to participate as a volunteer. Please see your Community Development Manager (CDM). Read, sign & return the Cookie Program Volunteer Agreement , along with a signed copy of the 2014 Cookie Program Payment Policy 1 Agreement to your Service Unit Cookie Coordinator (SUCC) before the start of the program. 2 What is This Year’s Program Theme? Girl Scout Cookies Do a World of Good! Yes, the Girl Scout Cookie Program is lots of fun. It’s also the largest girl-led business in the country and helps girls develop five key business and leadership skills that last a lifetime! 1. Goal Setting Your Girl Scout sets cookie sales goals individually and with her team, creates a plan to reach them, and develops Cooperation and Team Building skills all along the way! 2. Decision-Making Your Girl Scout helps decide how her team will spend their cookie money, furthering her Critical Thinking and Problem Solving skills that will help her in many aspects of her life. 3. Money Management Your Girl Scout takes cookie orders, handles customers’ money and gains valuable and Practical Life Skills around Financial Literacy. 4. People Skills Your Girl Scout learns how to talk to, listen to and work with all kinds of people while selling cookies. These experiences help her develop Healthy Relationship and Conflict Resolution skills she can use throughout her life. 5. Business Ethics Your Girl Scout is honest and responsible at every step of the cookie sale. Her business ethics here reinforce the Positive Values she is developing as a Girl Scout. 3 SELL GS COOKIES! 4 How the Cookie Crumbles Proceed Level! 100% of the proceeds from the Cookie Program, after payment to Little Brownie Bakers, stay local to help support Girl Scouting in GSNYPENN Pathways! Troop earnings are based upon the Per Girl Average (PGA), which is computed by taking the total number of boxes sold divided by the total number of girls selling. For example: 1400 boxes/10 girls selling=140 PGA. The eBudde system calculates it for you! Cookie Money Distribution at $4.00 per box o o o o $0.58 to $0.73 Troop Earnings Directly supports Troop activities $0.15 Girl Reward Program Pays for the cost of patches, rewards & Cookie Dough $2.15 Membership, Program & Volunteer Services, and Service Unit Bonus Provides funds for program events and support services, adult recruitment and trainings, maintenance of council properties and the NEW SU Cookie Bonus $0.97 Little Brownie Bakers Cost of the cookies GSNYPENN’s Sales Goal Last season, our final PGA was 137 boxes! For this season, GSNYPENN has a goal of 140 PGA boxes. That means that of all the girls that are selling, we would like to have a per girl average (PGA) of 140 boxes. We can make it! Every girl should be given an equal opportunity to experience the power of the cookie program. Our goal is to have 100% girl participation. Together, we can do it! 5 Based upon a troop’s Girls Selling PGA, r the troop treasury will receive the following: e w Lo ls & 1-149 PGA = $0.58 per box e ev ore ! l 150-199 PGA = $0.63 per box m eeds c 200+ PGA = $0.68 per box o pr NEW Service Unit Bonus! SUs that show an increase in volume from 2013 to 2014 will be eligible for a one-time bonus! Talk to your SUCC to see how your troop can help the SU reach their goals! Go TEAMWORK! 5% increase = $50 10% increase = $100 20% increase = $250 Older Girl Opt-Out Registered older Girl Scout troops (Girl Scout C/S/A only!) have an opportunity to earn 5 cents more per box for their troop with the Older Girl Opt-Out option. The troop must have a minimum 140 PGA by the end of the sale to qualify. If earned, girls will only receive initial order rewards, Cookie Dough and patches. GS C/S/A Troops that enroll will have to unanimously agree to not receive rewards. The Opt-Out form (found online) must be completed by the girl and her parent/guardian and returned to the Cicero Service Center no later than Friday 2/21. Qualifiying C/S/A troops will now earn: 140-149 PGA = $0.63 per box 150-199 PGA = $0.68 per box 200+ PGA = $0.73 per box 6 Girl Rewards Earned Patches All rewards are cumulative, including the Initial Order rewards! Images of all the items can be found on the girl order card. Reward levels range from 25+ boxes to 1250+ boxes. Rewards will be mailed to your SUCC in May. If earned, the Cookies on the Go, Cookie Club and Gift of Caring Patches can be ordered with the final reward submit on Tuesday, April 8. o Cookies on the Go! - girls that participate in door to door selling, walk abouts or any other “on the go” selling can earn this patch! Program Trips Discounts! This year, we have several amazing troop trips planned after the Cookie Program! GS Brownie Troops - Buffalo, NY GS Junior/Cadette Troops - Boston, MA GS Senior/Ambassador Troops - Savannah, GA o Cookie Buzz - girls that sign up for Cookie Club and send out 15+ emails will automatically earn this patch! Any troop that increases their volumne by 20% from 2013 will receive 15% off the trip! All troops that increase by 20% will be entered into a drawing for one free trip based on their troops registered age level. If you have a multi-age level troop, your troop will be eligible for the lowest registered age level. o Gift of Caring - any girl that sells 15+ boxes for the Council GOC program will automatically earn this patch! See page 16 for more information! Cookie Dough Can’t Get Enough Cookie Patches?? Girls can earn Cookie Dough at the following levels: 200+ boxes = $15 Cookie Dough 500+ boxes = $50 Cookie Dough 1000+ boxes = $100 Cookie Dough Cookie Dough will expire Friday, December 12, 2014! How Can my Girls use their Cookie Dough? o Annual or Lifetime Girl membership registration fees o GSNYPENN resident camp o Girl fees for program events which GSNYPENN accepts registration o At any of our GSNYPENN retail stores or camp trading posts! Cookie Dough cannot be used towards earned awards or camp deposits. Cookie Dough is not transferable. 7 We will also have additional cookie patches (and pin) for sale in our Girl Scout Boutiques. Please call for availability. o Booth Sales - if a girl participates in a booth sale with her troop, she can earn this patch. o Volunteer - any volunteer that helps with the cookie program is eligible for this patch. o Goal Getter - any girl that sets a sales goal and reaches/exceeds it is eligible for this patch. o 2014 Cookie Program Activity Pin - if a girl follows the guidelines set by GSUSA, she is eligible for the pin. See our website for more information! 8 Where Can I Find More Helpful Information? o www.gsnypenn.org Girl Scouts of NYPENN Pathways, Inc. website. You will find links to LBB website and eBudde. Also, you will be able to download/print important product sales forms. o www.littlebrownie.com Little Brownie Bakers website o https://ebudde.littlebrownie.com online ordering system for cookies and rewards o www.girlscouts.org/cookies find fun videos, safety checkpoints and more from GSUSA! o www.girlscoutcookies.org complete list of all local booths in your area Who Can I Contact for More Help? If you need help with anything related to cookies, please contact your SU Cookie Coordinator (SUCC). They are available to help you will all aspects of the cookie program. My SUCC is: Their email: Their phone #: ( ) or ( ) You can always email [email protected] and someone from GSNYPENN will return your email as soon as possible. Additionally, contact GSNYPENN’s Customer Service line 1(800)943.4414 and someone will be able to assist you during normal business hours! 9 Keeping Our Girls Safe 1. Show you’re a Girl Scout— Wear the Girl Scout membership pin and/or Girl Scout clothing to identify yourself as a Girl Scout. 2. Buddy up—Always use the buddy system. It’s not just safe, it’s more fun. 3. Be streetwise—Become familiar with the areas & neighborhoods where you will be selling Girl Scout Cookies. 4. Partner with adults—Adults must accompany Girl Scout Daisies, Brownies and Juniors when they are taking orders, selling or delivering product. Girls grades 6-12 must be supervised by an adult when selling door-to-door and must never sell alone. Adults should be present at a cookie booth in any public place at all times. 5. Plan ahead—Always have a plan for safeguarding money—avoid walking around with large amounts of it or keeping it at home or school. Give proceeds to supervising adults who should deposit it as directed by your Girl Scout council as soon as possible. 6. Do not enter—Never enter the home or vehicle of a person when you are selling or making deliveries. Avoid selling to people in vehicles or going into alleys. 7. Sell in the daytime—Sell only during daylight hours, unless accompanied by an adult. 8. Protect privacy—Girls’ names, addresses, or email addresses should never be given out to customers. Use a group contact number or address overseen by an adult for customers to request information, reorder or give comments. Protect customer privacy by not sharing their information except for the product sale. Girls should never take credit card numbers. 9. Be safe on the road—Always follow safe pedestrian practices, especially when crossing at intersections or walking along roadways. Be aware of trafﬁc when unloading product and passengers from vehicles. 10. Be Net wise—Take the GSUSA Internet Safety Pledge before going online and follow the speciﬁc guidelines related to marketing online. Girl Scouts cannot collect money online. First-Aid & After Hour Emergencies Follow the guidelines and procedures as established by Safety-Wise and GSNYPENN. Call 1(800)943.4414 and follow the instructions! A staff member will contact you ASAP!!! COOKIE SHORTAGES? PLEASE CONTACT GSNYPENN DURING NORMAL BUSINESS HOURS! 27 Scheduler opens at 7pm. Stay tuned for more info! 26 Booth Sale 25 24 23 19 18 17 16 28 Initial cookie & Girls continue Incentive order to take more cookie orders! in eBudde by 11:59pm 21Troop submit 22 20 15 14 13 Scheduler opens at 7pm. Stay tuned for more info! 11 10 12 Booth Sale 1 COOKIE PROGRAM STARTS! 8 NATIONAL GIRL SCOUT COOKIE WEEKEND! Booth Sale Scheduler opens at 7pm. Stay tuned for more info! Wed 6 5 4 9 11 3 Stay tuned to www.gsnypenn.org for more information! 2 How To Assign Cookies To Girls How to use the Girl Order Tab How to submit the Final Rewards February How To Place An Initial Cookie & Reward Order How to navigate through the Iinital Order Tab How to submit the Initial Rewards Where’s my cookie bill (sales report)? Tues How To Place A Pending Cookie Order Mon How To Add Booth Sites To The Cookie Locator Sun How To Use Cookie Club How to login to Cookie Club How to add girls How girls send emails to customers How to check orders Thurs 7 How To Get Started in eBudde How to login to eBudde How to navigate through the Contact, Settings & Girl Tabs Fri Starting in January, TCM can view training videos at their convenience! Each video is about 10-12 minutes long! Check back on our website for links to the videos! Sat TCM Learning Opportunities 12 Mon 14 21 28 13 20 27 7 Tues TCM final eBudde submit! 29 22 FINAL ACH PULL FOR REMAINING COOKIE BALANCE 15 8 1 12 5 Wed 13 6 Thurs Wed 30 23 16 9 April 2 26 19 25 18 11 4 Fri 50% of Initial Order See page 22 for more info 28 ACH PULL 21 14 7 Fri Booth Sales start! Girls can earn the “Booth Sale” patch, available for sale in our GS Boutiques! 26 19 12 5 29 22 15 Sat Sales Tip: On 3/15, 8 Council sponsored 1 Sat Dates and information subject to change. Check www.gsnypenn.org often. Stay in contact with your SUCC for information. Check your email for regular eBlasts! Email questions to [email protected] 24 17 10 3 Thurs 27 20 Initial Order Cookie Delivery Your SUCC and Council eBlasts will have specific pick-up/delivery information! Tues 25 18 11 4 March Sales Tip: Girls can earn the “ Cookies on the Go” patch if they participate ! It’s a great way to sell more cookies! 24 31 will Final rewards be mailed to each SUCC in May to distribute to troops. COOKIE PROGRAM ENDS!! And last day of Booth Sales! 6 30 Sun 17 16 23 10 9 Mon St. Patrick’s Day 3 Sun 2 13 What’s the Buzz about Cookie Club? Cookie Club is the faster, easier way to reach high goals! How’s it work? In Cookie Club, girls email customers customizable eCards asking for online orders. Customers place orders online, and the orders are automatically recorded in the girl’s Cookie Club account. It’s the faster, easier way to reach high goals. Customers buy more cookies when they order online: •Booth sale = 3.1 packages per order •Door to door = 3.3 packages per order •Workplace or school = 3.6 packages per order •Online: 6 packages per order! Girls across the country are powering up their marketing with Cookie Club. Have your girls sign up today, send out 15+ emails and they can earn the Cookie Buzz patch(see below)! Visit https://cookieclub.littlebrownie.com/ today! 15 Council Gift of Caring (CGOC) Program! For the 2013 Cookie Program, Girl Scout supporters purchased a total of 625 cases of cookies to be donated to the Food Bank through the CGOC program. That’s 7,500 boxes! Thank you to the troops and girls that partipated and promoted this great program! This year, Girls that sell 15+ boxes for the CGOC program will receive this seaons Gift of Caring patch! See above! Council Gift of Caring cookies will be donated to the Military Family Assistance Center. This facility shares the donated cookies with Veteran groups, military members and family members throughout New York State. Don’t forget, troops will still be able to support their own Troop GOC (TGOC) program in addition to the CGOC. The GOC patch is only earned with participation through the Council Gift of Caring program. 16 Booth Sale Rules and Regulations Please visit www.gsnypenn.org to view our Booth Sale Rules and Regulations prior to attending any booth sale. The Booth Sales Rules and Regulations agreement must be signed by TCM/Leader prior to February 1. GS Daisy Booth Sales Ratios o Maximum of 3 GS Daisies at each booth location at one time. o 1 Registered GS Adult to represent each registered GS Daisy. Ex: 2 GS Daisies = 2 GS Adults o Booth sales cannot run longer than 2 hours. Troops can have GS Daisies take turns during the sale. GS B/J/C/S/A Booth Sales Ratios o Maximum of 4 Girl Scouts at each booth location at one time. o 2 Registered GS Adults must be present at all times. o Girls can rotate throughout the booth sale time slot if longer than 2 hours. SU/Troop Booths in eBudde If your troop has an individual booth location (i.e. partnering with a small business in your area), please make sure to add that booth location to eBudde 72 hours prior to the start of the booth. o o o o Login to eBudde Click the BOOTH SITE tab on top navigation bar Click on MY SALES Click on the ADD A LOCATION and fill in the blanks! 17 Only sites approved by your CDM/SUCC are permitted. Council Sponsored Booth Scheduling Instructions for Troops Mark your calendars! Troops will have several opportunities to sign up for council booth locations. During each time, troops will be able to sign up for ONE council booth. Each sign up starts at 7pm. The sign up dates are: o Sunday, February 9 o Wednesday, February 12 o Wednesday, Februrary 26 How to Sign up for a Booth Location: o Login to eBudde o Click the BOOTH SITE tab on top navigation bar o Click on LOCATION (i.e. Wal-Mart) o Click on the CITY (i.e. Wal-Mart Ithaca location) o Click on the DATE desired o After the date is chosen a box will open on the right side of the screen with available times. If a time slot is full, you will see CLAIMED in that slot. If a time slot is open, the troop clicks on that time, their troop number will populate the box and they click on submit to reserve. o If all times are taken, go to the next date desired and continue on until an open slot is selected. Locations written in green have openings available. After securing your time(s) and location(s), click on CURRENT SIGNUPS to see your location! Recommendation: print and bring your troop’s signup sheet to each booth sale. Remember: Troops can order additional cookies for their booth sales while they submit their Initial Order in eBudde by Friday 2/21 at 11:59pm. Initial Cookie Deliveries and Pick Ups Need More Cookies? Cookies will be delivered starting the week of March 10. There are three different ways cookies will be received/delivered depending on which service unit your troop is associated with. o Warehouse pick-ups o Cookie Drops o Service Unit Deliveries Your SUCC will inform your troop where/what time/day your troop will receive their cookies! Stay tuned for more! Before you place an order with one of our convenient cupboard locations, please contat your SUCC. They might know of a troop in your SU that has what you are looking for! Please visit our website or contact your SUCC for specific cupboard locations and hours of operation! Cookie Problems? Check your orders for correct counts and potential damages. You will have 48 hours to report all overages/shortages/damages. Please email [email protected] if you need a replacement or need an adjustment on your bill. Any unreported overages/shortages/damages from inital order will not be adjusted to your bill after Monday, March 17! Product Complaints If you have a customer that is unhappy with their box of cookies, please offer them a replacement or refund. Or bring the empty box to your nearest Service Center for a replacement or GSNYPENN staff will adjust your bill. Customers can also contact Little Brownie Bakers directly by calling 1.800.962.1718 Do not discuss complaints with the media. Direct all media related questions to Girl Scouts of NYPENN Pathways, Inc. 19 Pending Cupboard Orders With the help of eBudde, TCM can place a pending cookie order for cases at any of our council cupboard locations. Through the pending orders, TCM can select from our many convenient cupboard locations, they can choose which varieties they need (full cases only), and they can select the date/time of pick up that fits within their schedule (based on the hours of operation of that specific cupboard). Be sure to add your contact information if the cupboard manager has any questions! Too Many Cookies? Communication is key when it comes to cookies! If your troop has too many cookies, be sure to let your SUCC know ASAP!!! Your SUCC will be able to find a troop in your service unit that may need what you have too many of! If your troop does not sell/transfer them by 4/8/13, your troop is responsible to pay for them. GSNYPENN does not except RETURNS! Remember...Once cookies go out to troops, they cannot be returned!!! Try additional Cookie Booths, Door2Door selling or support a Gift of Caring (GOC) program! Be sure to keep your SUCC informed throughout the sale. Our goal is for troops to have no cookies left unsold. 20 Product Sales Check Policy As of June 30, 2011 o All checks accepted by the troop must be made payable to: Girl Scout Troop #XXXXX (ex: Troop 10999) o All checks MUST have the following information: o Name and address printed on the check o Phone number (including area code) printed or written on the check o Driver’s license number printed or written on the check o In the event a check bounces in the troop account, GSNYPENN Pathways, Inc. will reimburse the troop for the face value of the bounced check IF and ONLY IF ALL of the above information is on the check! o NO STARTER CHECKS ACCEPTED! Sample of acceptable check: Andrea Mastronardi 100 Girl Scout Lane Binghamton, NY 13790 (607) 724-6572 DL 555-555-555 #2304 Date: Payable to: Girl Scout Troop #XXXXX Memo: Amount: $ dollars Signature: Parent Collection Policy DO NOT PAY FOR A PARENT COLLECTION WITH TROOP PROCEEDS! Only Parent Collections with signed permission slips and signed cookie receipts will be accepted!! If you do not receive payment from a parent, send in a completed Parent Collection form, along with a copy of the signed Parent Permission Slip and copies of signed cookie receipts. All documentation must be submitted by 4/18 to: 21 GSNYPENN, Attn: Product Sales Department 8170 Thompson Road, Cicero, New York 13039 New & Updated Payment Option! Each troop is required to complete the 2014 Cookie Program Payment Policy Agreement before the start of the program on 2/1. All payments will be process through 2 scheduled ACH (Automatic Clearing House) debits. Your SUCC will provide you with the 2014 Cookie Program Payment Policy Agreement. A voided check, copy of a check or an official bank ACH letter must be attached to the form. ACH Debit Schedule o Friday, March 28, 2014 o 50% of Initial Order payment o Email [email protected] by Tuesday, March 25 if not able to make payment, otherwise 50% of Initial Order payment will be transferred on 3/28. o Tuesday, April 15, 2014 o Final debit - remainder of balance owed o Email [email protected] Thursday, April 10 in not able to make full payment or if parent collection is involved. Otherwise the remainder of balance owed will be transferred on 4/15. Please note: it will take 3-5 business days for the funds to be debited from the account from the time of withdrawl. 22 The Girl Scout Promise On my honor, I will try: To serve God and my country, To help people at all times, And to live by the Girl Scout Law The Girl Scout Law I will do my best to be honest and fair friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely make the world a better place, and be a sister to every Girl Scout.
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