Position Description
Immigration and Border Protection
Position number
200355
Title
Airline Liaison Officer
Classification
Locally Engaged 7 (LE7)
Division/Post/Section
Port Moresby
Department of Immigration and Border Protection
(DIBP)
Reports to (title)
Principal Migration Officer
Current Occupant
Vacant
About the Australian High Commission in Port Moresby
The Australian High Commission represents the Australian Government by
advancing the interests of Australia and Australians in Papua New Guinea
(PNG). Our primary national interest is in a strong bilateral relationship
underpinned by a peaceful, secure and prosperous PNG and Pacific Region. The
High Commission is also responsible for the protection and welfare of Australians in
PNG and contributes to Australia’s security through border management and
traveller facilitation.
About the Immigration and Border Protection
The Department of Immigration and Border Protection (DIBP) works to keep
Australia secure through border management and facilitates travellers to enter
Australia on a temporary or permanent basis. DIBP strives to make fair and
reasonable decisions for people entering Australia, ensuring compliance with
Australia’s immigration laws and integrity in decision-making. The Immigration &
Border Protection Office in Port Moresby is responsible for processing all temporary
and permanent visa applications lodged by residents of Papua New Guinea and the
Solomon Islands.
About the role
Under limited direction the Airline Liaison Officer will provide a liaison service for
local airlines in Papua New Guinea. The key responsibilities include but are not
limited to:
 Establishing, enhancing and maintaining DIBP’s relationships with local
airlines and airport staff, representatives of host government agencies and
with relevant counterparts;
 Providing advice for airline staff on improper passport and/or visa
documentation and facilitating travel for genuine passengers;
 Proactively training airline staff in document examination techniques and
Australia’s visa and entry systems and requirements;
 Providing timely and detailed incident reporting to Strategic Border Command
Headquarters on passengers intercepted and irregular travel trends;
 Maintaining a visible presence at international airports as a deterrent to
potential improperly documented travellers;

Working with Australia’s Strategic Border Command, undertake ALO activities
which may include specific tasking in relation to the entry of genuine
travellers to Australia.
Selection criteria
The Statement of Claims must not be longer than 300 words per Selection
Criterion to show the applicant’s suitability to each of the following:
1. Support and contribute to strategic direction
 Ability to think strategically to support shared purpose and direction;
 Ability to harness information and opportunities, show judgment, intelligence
and common sense.
2. Achieves results
 Ability to take responsibility for managing work and achieve results;
 Apply judgment and decision making skills in situations involving a degree of
ambiguity or uncertainty;
 Ability to deliver training competently and confidently.
3. Support productive working relationships
 Develop and maintain productive working relationships with people from
diverse backgrounds and cultures;
 Cultivate productive working relationships with both government and industry
representatives and officials.
4. Personal drive and Integrity
 Apply ethical work practices and maintain the highest levels of integrity in
all aspects of work;
 Be productive in self-directed work in the absence of a supervisor;
 Demonstrate self-awareness and a commitment to personal development.
5. Communicate with influence
 Strong written and oral communication skills;
 Sound negotiation and conflict resolution skills.
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May 2015
DFAT Capabilities LE7
1. Supports and contributes to strategic direction
 identifying and strengthening the relationship between operational tasks
and DFAT goals
 leading policy development through consultation, stakeholder
engagement, scoping, development, implementation and review
 communicating expected outcomes
2. Achieves results
 undertaking objective, systematic analysis and drawing accurate
conclusions based on evidence
 recognising links between interconnected issues
 breaking through problems and weighing up options to identify
solutions
3. Values teamwork and builds partnerships
 helping to broaden individuals’ insight and perspective of the agency,
their role and career
 acting as a mentor and delivering constructive feedback in a manner
that gains acceptance and achieves resolution.
4. Exemplifies personal drive and integrity
 persevering to achieve goals in the face of obstacles
 remaining calm and in control under pressure
 coping effectively with setbacks
 acknowledging mistakes and learning from them
5. Communicates and works with influence
 approaching negotiations with a strong grasp of key issues
 anticipating the position of the other party
 selecting the most appropriate medium for conveying information and
structuring written and oral communication to ensure clarity
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May 2015