1. No category

Ref. No. PIF 2015-16/AMC/001
Date: 01-APR-2015
Dear Customer,
Thank you for opting our software solution for your business. We appreciate the choice you made in favour of our
solution over others.
With growing costs to support and maintain solutions, it has become difficult for us to deliver more updates and provide
professional services. With the new financial year, we are going to bring in the Annual Maintenance Contract (AMC)
system in place to keep supporting you. From the new financial year, the service support is being made independent of
our business and third party support is going to come-up and in order to make that possible, the customers are request
to opt for AMCs, as per the application rates. If you require support for our applications, you need to opt for AMC else
it is not required.
Plans for Annual Maintenance Contract (AMC)
EasyAccounts
XpressAccounts
Single User
XpressAccounts
Multi-User
Customized
Solutions
AMC Charge
INR 2,000.00
INR 2,000.00
INR 3,000.00
INR 5,000.00
Service Mode
Online
Online
Online
Online
Start and End
of AMC
April 2015 to
March 2016
April 2015 to
March 2016
April 2015 to
March 2016
Personal Support
NA
NA
NA
Who it applies to
Customers on or
before April 2014
Customers on or
before April 2014
Customers on or
before April 2014
April 2015 to
March 2016
If required, additional
charges applicable.
Customers on or
before April 2014
No. of support
instances in AMC
Maximum 6
Maximum 6
Maximum 6
Maximum 6
Mon – Sat
10 am to 6 pm
Mon – Sat
10 am to 6 pm
Mon – Sat
10 am to 6 pm
Mon – Sat
10 am to 6 pm
Products
Support Days & Timing
If you are opting for AMC, kindly fill in the bottom part of this document and hand over the applicable payment and the
details part to the in-charge person. Looking forward for your co-operation in this regards.
Thank you, once again for believing in our solutions.
For: PROINFOCUS
RAHUL A. HADGAL
Promoter
Fill the below form and along with payment, hand over it to the person
Customer Name
Business Name
Complete Address
Contact Numbers
Software using
Invoice No and / or Date of Purchase
Amount Paid / Mode of Payment and Date
Customer Sign / Authorized Signatory
# 3, 9-586/I • Aland Colony • Shaikroza Road • Kalaburagi 585 101 • Karnataka • India
Tel. +91 988 667 4224 • [email protected] • www.proinfocus.com