Chief Executive Appointment Brief May 2015 Introduction Dear Prospective Candidate, Thank you for your interest in the Chief Executive position with Winston’s Wish. Winston’s Wish is the largest provider of in depth therapeutic services to bereaved children and their families in the UK. Every day more than 100 children lose a parent. Our aim is to reach as many of these children as possible. We have grown organically as an organisation and through our range of services now support over 30,000 bereaved children and young people each year. We have grown from being a single county based service operating in Gloucestershire to now delivering services across the UK, with teams located in South East and the North West. Building on our previous successes we are now strategically focussed on further developing the geographical reach of our services to help many more thousands of children begin to live with their loss. As we continue to extend our services and reach, the need to generate increased and sustainable funding is, of course, ever more critical. Going forward there is plenty of opportunity for growth, but there is also a need to consolidate the organisation - ensuring that the infrastructure, reporting and impact measurement tools are all fit for purpose. The appointment of a new Chief Executive comes at a critical time for us as we seek to enhance the sustainability of our existing activities, whilst navigating what has historically been a regionally focused operation into a national charity. We are looking for an individual that not only has the required experience but is also committed to providing solid and stable leadership throughout this period of growth and change. We’re on a really exciting journey and we’re looking for someone who will find the challenge of leading Winston’s Wish an appealing proposition. If you do, you are guaranteed an exciting and rewarding experience with a growing, progressive and forward thinking organisation. Barbara Want Chair May 2015 2 Who we are Winston’s Wish was set up in 1992 to meet the needs of bereaved children, young people and their families. The idea took root when clinical psychologist, Julie Stokes, visited the USA and Canada on a Winston Churchill Travelling Fellowship. Inspired by the services she saw there, she returned to the UK and set up Winston’s Wish. ‘Churchill’ quickly metamorphosed into ‘Winston’ – a bear – who became our mascot. We say it is Winston’s ‘wish’ that every bereaved child should receive the help they need to cope with the death of someone important in their lives. We offer practical and therapeutic face to face support in individual and group settings and via our national Helpline, website and extensive range of publications. Our expertise is also sought by many professionals and organisations throughout the UK and overseas. We know from experience that providing the right support at the right time can have a life-changing impact on bereaved children and young people. Studies show that if childhood grief is not dealt with appropriately it can have a deep and lasting effect on a child’s emotional well-being later in life, often resulting in anger, depression, sleeping difficulties, relationship problems and mental health issues. We believe that children need support to make sense of death so that they can rebuild their lives and look forward to a hopeful future. 3 Our services Helpline Our national Helpline offers support, information and guidance to anyone caring for or supporting a bereaved child or young person. Face to face support We offer a range of face to face support services and are always working hard to extend the programmes we have on offer to children and families, whether in an individual or group based setting. Our face to face support is offered in each of our 3 localities, through our ‘drop-in’ service and through one to one support with our trained practitioners. In addition through our partnerships with Victim Support, Help for Heroes and Ellipse we offer face to face support for our specialist programmes supporting bereavement through suicide, murder & manslaughter and in military families across the UK. Our face to face programmes help a child and their family to understand the impact of the death of someone close on their lives and their relationships. At the same time we help them to recognise and 4 manage difficult feelings and behaviours in relation to their grief and give them coping strategies for the future. We also help to reduce the feelings of isolation by providing the opportunity to meet with other children and families who have similar shared experiences. Fundamentally we support the re-building of confidence and resilience in young lives shattered by bereavement helping to bring a more hopeful future. Training and publications We offer a range of resources and training opportunities for those involved in the support of bereaved children and young people such as teachers and social workers. For more information on Winston’s Wish and the services we provide please visit www.winstonswish.org.uk Income In 2013/14 Winston’s Wish received £1.9 million of incoming resources (an increase of 5%on last year) and also spent £1.9 million delivering services. We remain focused on managing our funds astutely to enable us to provide secure and sustainable services for families in need of support after experiencing life-changing bereavement. Expenditure £1,915,129 Charitable and support services: For every £1 we spend, 73p goes on direct delivery – an increase of 4p on last year Cost of generating funds: 73% £1,389,580 24% 3% £463,377 Income £1,915,556 Voluntary donations: £62,172 For every £1 we spend on fundraising, we raise £4.11 – an increase of 10p on last year Clinical services & publications: 92% £1,756,972 7% £132,765 Governance costs: Other income & investment gains: 1% £25,819 comprising: • Trust & grants £767,045 • Individual donations £584,349 • Corporate donations £242,829 • Events £162,749 5 DID YOU KNOW? We rely almost entirely on voluntary donations to provide our range of childhood bereavement services. Organagram 6 Role description Position Title: Chief Executive Role Summary: Location: Flexible location with strong presence in Cheltenham required and frequent travel across the UK • Building on our substantial achievements, we are Reporting to: Chair of the Board of Trustees • With overall accountability for all areas of our Direct Reports: Head of Clinical Services, Head of Fundraising, Communications & Marketing Manager, Finance Manager, Executive Office Manager seeking an inspiring and committed new Chief Executive to further develop our impact and reach work you will provide inspirational leadership in a period of growth and lead, manage and inspire employees and volunteers across the organisation • You will devise and deliver a strategic plan that will enable Winston’s Wish to achieve its agreed objectives and its aim to become an organisation that effectively influences child bereavement support nationally 7 Role description d e u n i t n o c Main Responsibilities Strategic Leadership • Working with the Board of Trustees to design and implement the strategic plan for Winston’s Wish • Lead the development and promotion of our strategic vision, ensuring that the necessary organisational development and operational systems are in place to turn strategy into reality • To provide sound leadership to the organisation at all levels, ensuring all staff and volunteers are inspired, motivated, valued and performing to their full potential • Ensure that Winston’s Wish is able to innovate and respond quickly and effectively to external initiatives and potential partnership opportunities Income Generation • To ensure Winston’s Wish has an ambitious, qualified and long term fundraising strategy to secure income from trusts, foundations, statutory sources and individuals • To develop and grow our sustainable income capacity and ensure financial targets are met • Represent Winston’s Wish at appropriate events, developing links and partnerships that will generate income for the charity and help raise our profile • To maintain robust financial controls over the charity, develop and implement appropriate risk management systems and sound administrative processes 8 Governance and Team Leadership • To provide inspirational leadership that will enable Winston’s Wish to grow as an organisation • To lead the Senior Management Team, and manage all operational activities, monitoring and reporting to the Board on performance against objectives • To attend contribute and participate in Trustee meetings and keep the Board abreast of any matters which are considered to present significant opportunities, risks or on which further guidance is required • To provide, commission and oversee any training and development for all staff in support of the vision, values and priorities of Winston’s Wish External Relationships • To have overall responsibility for developing an effective marketing and communications strategy including an advocacy role for the organisation • To enable Winston’s Wish to clearly articulate and package their offer and services internally and externally • To identify and build partnerships that will enable Winston’s Wish to influence child bereavement support on a national level • To represent the interests of Winston’s Wish externally, developing the charity’s public and media profile, as well as its reputation with Government, stakeholders and other partner organisations Person specification Experience and Skills Required Skills/Attitudes Experience • Outstanding communication, interpersonal and networking skills • Experience of strategic leadership in an organisation where growth and income generation are key features • Senior management experience within a not for profit organisation or comparable SME • Strong commercial acumen • Goal orientated, entrepreneurial and enthusiastic • High energy levels, resilience and tenacity • Ability to balance inward and outward focus • Experience of identifying and securing new income streams to enable strategic growth • Intellectual curiosity • Experience of developing/achieving strategic plans whilst managing a wide range of shorter term operational demands • Stature and presence, with the ability to engender the respect of others • Experience of identifying and building partnerships with external stakeholders • Evidence of ability to drive and grow organisational performance • Confident public speaker with good presentation and networking skills • Able to provide and articulate a clear direction. • Genuine empathy and commitment to the vision and mission of Winston’s Wish Salary and Benefits • Circa £75,000 per annum • 30 days holiday • Stakeholder pension scheme • Life assurance • Childcare vouchers 9 How to apply To apply, please forward a comprehensive CV together with a supporting statement (maximum two pages of A4). You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted. Finally please ensure that you have included mobile, work and home telephone numbers, as well as any dates when you will not be available or might have difficulty with the recruitment timetable. Applications should be made via the Prospectus website at: www.prospect-us.co.uk/executive/job/ HQ00156757 Applications can also be posted to: Sarah Hill, Prospectus, 20-22 Stukeley Street, London, WC2B 5LR 10 Recruitment Timetable Deadline for applications: Friday 29th May 2015 Interviews with Prospectus: Tuesday 3rd June – Friday 5th June Interviews with Winston’s Wish: w/c 15th June and w/c 22nd June Queries If you wish to have an informal discussion about the opportunity, have any queries on any aspect of the appointment process, or need additional information please contact our retained advisors Linda Griffiths or Stella Pedersen at Prospectus on 020 7691 1920, or e-mail [email protected] or [email protected] Prospectus Ltd 20-22 Stukeley Street London, WC2B 5LR 020 7691 1925 www.prospect-us.co.uk Created by the Prospectus Advertising & Design team
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