2014 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën 2 0 1 4 K E Y F I N A N C I A L D AT A A NEW DYNAMIC FOR THE GROUP €53.6 2.9 MILLION VEHICLES SOLD WORLDWIDE IN REVENUE A ‘ G L O B A L R A N G E ’ R AT I O N A L E P E U G E OT 2 0 0 8 : LEADING MODEL WORLDWIDE O P E R AT I O N S I N 160 LEADING REGION: EUROPE LEADING MARKET: 110.3 G/KM THE EUROPEAN LEADER I N C O2 E M I S S I O N REDUCTION E M P LOY E E S 3 C L E A R LY D I F F E R E N T I AT E D BRANDS WORLDWIDE No 2 EUROPEAN VEHICLE MANUFAC T URER 11.8% MARKE T SHARE IN EUROPE 7.5% OF AUTOMOTIVE D IVI SI ON R E V E N U E A L L O C AT E D T O RESEARC H & DEVELOPMENT 01 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën 2014 HIGHLIGHTS REBUILDING THE FUNDAMENTALS HOLD ON, SPEED UP, TAKE OFF… 2 0 1 4: A W AT E R S H E D YEAR C 4 C A C T U S I L LU S T R AT E S CITROËN’S NEW POSITIONING Greater comfort Better design More technologies to ensure well-being 02 DS BECOMES A FULL-FLEDGED BRAND ALONGSIDE PEUGEOT AND CITROËN. DS EMBODIES AVANT-GARDE DESIGN, ELEGANCE AND FRENCH KNOW-HOW. With Back In The Race, PSA Peugeot Citroën is setting clear and ambitious targets… OVERVIEW CAR OF THE YEAR Peugeot 308 and 308 SW voted Car of the Year 2014 by 58 European motoring journalists. Message from the Chairman of the Supervisory Board 04 The Supervisory Board 06 Message from the Chairman of the Managing Board 08 Managing Board and Executive Committee 10 S T R AT E G Y 12 R E S U LT S 34 C O R P O R AT E S O C I A L RESPONSIBILITY 42 DONGFENG MOTOR GROUP AND THE F R E N C H S T AT E B E C O M E SHAREHOLDERS/ A €3.0 BILLION SHARE ISSUE/ FIRST SHARE OFFERING RESERVED FOR EMPLOYEE S. IN APRIL 2014, LOUIS GALLOIS IS APPOINTED CHAIRMAN OF THE SUPERVISORY BOARD AND CARLOS TAVARES BECOMES CHAIRMAN OF THE MANAGING BOARD OF PSA PEUGEOT CITROËN. CHINA BECOMES THE GROUP’S LARGEST MARKET: BY 2020, C HINA WILL ACCOUNT FOR A THIRD OF GLOBAL VEHICLE SALES. I N T E R N AT I O N A L ENGINE OF THE YEAR AW A R D F O R T H E 1.6-LITRE DIRECTINJECTION TURBO PETROL. WE’RE BAC K IN THE RAC E TRENDBOOK The Trendbook that accompanies this report will give you a view of how the Group is expressing three very different brand identities. Available at psa-peugeot-citroen.com 1 - 2014 Sustainable Development and Annual Report and the read-aloud version for the visually impaired, also available for tablet and smartphone 2 –The 2014 Corporate Social Responsibility Report 3 – The 2014 Registration Document 4 – The Notice of Meeting for the Annual Shareholders’ Meeting 03 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën LOUIS GALLOIS CHAIRMAN OF THE SUPERVISORY BOARD 04 MESSAGE FROM THE C HAIRMAN OF THE SUPERVISORY BOARD WITH THE ARRIVAL OF TWO NEW CORE SHAREHOLDERS IN 2014, THE GROUP EMBARKED ON AN ECONOMIC RECOVERY AND BECAME NET DEBT FREE. 2014, THE FIRST YEAR OF THE GROUP’S EC ONOMIC REC OVERY Globally, the Group sold nearly 3 million vehicles, thanks to its strong bases in Europe and China. In China, sales rose nearly 32% in a market up 11.5%, taking the Group’s market share to 4.4%. China is now the largest global market for the Group, and construction began last October on the fourth plant operated by Dongfeng Peugeot Citroën Automobiles (DPCA), in Chengdu. In Europe the Group saw a 4.7% rise in registrations in 2014 compared with a 7.3% decline in 2013. By contrast, conditions in the Latin American and Eurasian markets were especially difficult, with falling sales and unhelpful currency movements. The range has been rejuvenated by recent launches and will remain resolutely young in 2015. The Group’s financial situation also improved substantially. Free cash flow was sharply positive, making the Group net debt free. In addition, both the Group and the Automotive Division generated a profit at the operating level. THREE CORE SHAREHOLDERS A ND A NEW GOVERNA NC E STRUCTURE In 2014, the Group raised its capital, and two new core shareholders – the French State and Dongfeng Motors (DFM) – each took a 14.1% stake, the same level of interest held by the historical shareholder, the Peugeot family. Alongside DFM’s investment in the Group, a strategic manufacturing and sales partnership between the two was set up. And an employee share issue was launched in early 2015. A new corporate governance structure was introduced during the year. I took over from Thierry Peugeot as Chairman of the Supervisory Board, and Carlos Tavares replaced Philippe Varin as Chairman of the Managing Board. Carlos Tavares launched and implemented the Back in the Race recovery plan. The 2014 results show that the Group has passed a key milestone in its recovery thanks to the commitment of the entire workforce. One clear sign of the recovery is that Peugeot S.A. returned to the CAC 40 index of leading shares on 23 March 2015. The resulting momentum is steady because it is rooted in the Group’s fundamentals. And I am certain it will continue in 2015. THE RANGE HAS BEEN R E J U V E N AT E D B Y R E C E N T LAUNC HE S A ND WILL REMAIN R E S O L U T E LY Y O U N G I N 2 0 1 5 . 05 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën SUPERVISORY BOARD PEUGEOT S.A. HAS A TWO-TIER MANAGEMENT STRUCTURE COMPRISING A MANAGING BOARD, RESPONSIBLE FOR STRATEGIC AND OPERATIONAL MANAGEMENT, AND A SUPERVISORY BOARD, RESPONSIBLE FOR OVERSIGHT AND CONTROL. THIS SEPARATION IS EFFECTIVE IN ADDRESSING THE CONCERN FOR A BALANCE OF POWER BETWEEN THE EXECUTIVE AND OVERSIGHT FUNCTIONS, AS REFLECTED IN THE PRINCIPLES OF GOOD CORPORATE GOVERNANCE. The Supervisory Board oversees the Company, which is managed at the strategic and operational levels by the Managing Board. Details of the duties of the Supervisory Board can be found in its new internal rules, introduced on 29 July 2014. The Supervisory Board has 14 members, including one representing employees, one representing employee shareholders and six appointed on the recommendation of the three main shareholders. As of July 2014, the proportion of female members on the Supervisory Board was 42.8%, beating the 40% target set in the AFEP-MEDEF Corporate Governance Code ahead of the 2016 deadline. The Board has four non-French members, and all non-employee members have experience in an international company. This well-balanced membership ensures high-quality discussion and decision-making. The Supervisory Board met 10 times in 2014, with a 95% attendance rate. Supervisory Board members: Louis Gallois* (Chairman), Bruno Bézard (Vice-Chairman), Marie-Hélène PeugeotRoncoroni (Vice-Chairman), Xu Ping (Vice-Chairman), Patricia Barbizet*, Pamela Knapp*, Jean-François Kondratiuk (representing employees), Liu Weidong, Robert Peugeot, Henri Philippe Reichstul*, Dominique Reiniche*, Geoffroy Roux de Bézieux* (Senior Independent Member), Anne Valleron (representing employee shareholders), Florence Verzelen. An advisor (Frédéric Banzet, appointed by the Supervisory Board) and a member of the works council both attend meetings in an advisory capacity. F I N A N C E A N D AU D I T COMMITTEE The committee monitors: • preparation of financial information • effectiveness of the internal control and risk management systems • statutory audit of the Company’s annual financial statements and the Group’s consolidated financial statements • independence of the Statutory Auditors. It met 9 times in 2014, with a 95% attendance rate. APPOINTMENTS, C O M P E N S AT I O N A N D GOVERNA NC E C OMMI TTEE The committee prepares Supervisory Board discussions concerning the appointment of new members of the Supervisory and Managing Boards and the compensation granted and/ or paid to these members. It proposes selection criteria, organises the selection process, recommends candidates for appointment or re-appointment, and monitors succession plans for members of the Managing Board. It also provides the Supervisory Board with opinions and recommendations on governance. The committee met 10 times in 2014, with a 91% attendance rate. ASIA BUSINESS DEVELOPMENT COMMITTEE The committee considers the Group’s longterm future in Asia, looks at possible future developments in the Asian market, and submits proposals to the Supervisory Board for growth in Asia. It met twice in 2014, with a 100% attendance rate. The Supervisory Board is supported by the preparatory work performed by 4 committees: T H E S T R AT E G Y C O M M I T T E E The role of the Strategy Committee is to examine the Group’s long-term future, reflect on potential avenues of growth and give its opinion on the Group’s broad strategic vision. The committee met twice in 2014, with a 91% attendance rate. 06 LOUI S GA LLOI S Chairman of the Supervisory Board *Independent member, as defined by the AFEP-MEDEF Corporate Governance Code. BRUNO BÉZARD Vice-Chairman P AT R I C I A B A R B I Z E T PAMELA KNAPP MARIE-HÉLÈNE P E U G E OT - R O N C O R O N I Vice-Chairman JEAN-FRANÇOIS KO N D R AT I U K XU PING Vice-Chairman R O B E R T P E U G E OT Representing employees HENRI PHILIPPE REICHSTUL DOMINIQUE REINICHE G E O F F R OY R O UX D E B E Z I E UX Senior Independent Member FLORE NC E VERZELE N LIU WEIDONG ANNE VALLERON Representing employee shareholders FRÉDÉRIC BANZE T Advisor to the Supervisory Board 07 CARLOS TAVARES CHAIRMAN OF THE MANAGING BOARD 08 MESSAGE FROM THE C HAIRMAN OF THE MANAGING BOARD THE RESULTS WE ACHIEVED IN 2014 THROUGH THE COMMITMENT OF PSA PEUGEOT CITROËN’S WORKFORCE AND WITH THE BACKING OF OUR PARTNERS GO TO SHOW THAT THE GROUP IS REBUILDING ITS FINANCIAL FUNDAMENTALS AND THAT THE ‘BACK IN THE RACE’ PLAN IS EFFECTIVE. AHEAD OF SCHEDULE ON THE PLAN Implemented in April 2014, the plan clearly reflects our ability to adopt and pursue a strategic roadmap with clear and ambitious objectives. The results for the year – €2.2 billion in operating free cash flow and no net debt – were achieved amid turbulent operating conditions, with downward trends in certain markets and unfavourable exchange rates. The Automotive Division is back in profit, having sold 3 million vehicles in 160 countries, 4.3% more than in 2013. Our range is one of the youngest on the market, with an average age of 2.8 years in 2014. And our customers certainly appreciate our products. More than 286,000 examples of the Peugeot 2008 have been manufactured on 3 continents; the Citroën C4 Picasso is the top-selling MPV in Europe; the Peugeot 308 was voted 2014 Car of the Year; the C4 Cactus was launched successfully in its initial markets; and the DS 6 went on sale in China, which is now the Group’s largest market. We have maintained our R&D spend so that we can develop products and technologies that will secure our future and put us even farther ahead in the fight against global warming. We have started developing plug-in hybrid petrol engines on our EMP2 platform and electric drivetrains on the EMP1. And we are constantly improving our petrol and diesel engines, which set the market standard and have made PSA Peugeot Citroën the European leader for CO2 emission reduction, with an average output of 110.3 grams per kilometre. W E H AV E A C T I V AT E D ALL THE LEVERS OF THE B A C K I N T H E R A C E P L A N. GEARED UP TO BE MORE EFFICIENT With our new matrix organisation structure, each of the 3 brands, all 6 regions and every one of our businesses have been able to express the Group’s remarkable potential and make it even more competitive. We have activated a number of levers, which include improving our brands’ price positioning, reducing overall inventories by a third, cutting fixed costs, boosting the utilisation rate at our European plants by 7 percentage points, enhancing the efficiency of our engineering processes, and increasing procurement productivity. We have lowered the breakeven point from 2.6 million vehicles to 2.1 million. Major efforts have been brought to bear across all our regions, especially in Latin America and Russia, in order to boost profitability. W E W I L L S T AY C L E A R - S I G H T E D A N D F O C U S E D S O T H AT W E C A N AC HIEVE OUR FINANC IA L RECONSTRUCTION GOALS We have reached the first milestone of our Back in the Race plan and will maintain our demanding standards amid persistently tough conditions in 2015. PSA Peugeot Citroën will not make a full recovery until we meet all the criteria we have set, including a 2% operating margin for the Automotive Division. I am fully confident that the entire workforce of PSA Peugeot Citroën will rise to the challenge we have set, for the sake of both the company and its partners. 09 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën 4 - Denis Martin 5 - Patric e Lucas MANAGING BOARD AND EXECUTIVE C OMMI TTEE 6 - Carlos Gomes 7 - Philippe Dorge 8 - Maxime Picat THE FOUR-MEMBER MANAGING BOARD, CHAIRED BY CARLOS TAVARES, LEADS THE GROUP AND OVERSEES ITS DAY-TO-DAY MANAGEMENT. IT IS SUPPORTED BY THE EXECUTIVE COMMITTEE, WHICH COMPRISES 16 EXECUTIVE VICE-PRESIDENTS, INCLUDING THE MEMBERS OF THE MANAGING BOARD, WHO REPORT TO THE BOARD’S CHAIRMAN. THEY REPRESENT THE GROUP’S BRANDS, REGIONS AND CORPORATE FUNCTIONS. THE MANAGING BOARD THE EXECUTIVE COMMITTEE The members of the Managing Board, which is chaired by Carlos Tavares, have the following responsibilities: • Jean-Baptiste de Chatillon is Executive Vice-President, Finance. He leads the Group’s business performance and ensures its financing. He is responsible for ensuring that consolidated earnings are optimised by making final decisions on the necessary trade-offs between the company’s various entities. • Grégoire Olivier and Jean-Christophe Quémard are responsible, respectively, for the China & Southeast Asia region and the Middle East & Africa region. They are responsible for the financial results and the management of the Group’s resources in their regions, including manufacturing and sales. The Executive Committee comprises the members of the Managing Board and the Executive Vice-Presidents reporting to the Chairman of the Managing Board. 4 5 Brands • Maxime Picat, Peugeot • Linda Jackson, Citroën • Yves Bonnefont, DS Regions • Carlos Gomes, Latin America • Grégoire Olivier, China & Southeast Asia • Christophe Bergerand, Eurasia • Denis Martin, Europe • Jean-Christophe Quémard, Middle East & Africa • Emmanuel Delay, India-Pacific 6 7 8 9 - Jean-Christophe Quémard* Corporate functions • Yannick Bézard, Purchasing • Jean-Baptiste de Chatillon, Finance • Yann Vincent, Industry and Supply chain • Patrice Lucas, Programmes and Strategy • Gilles Le Borgne, Research and Development • Philippe Dorge, Human Resources • Olivier Bourges, General Counsel 1 0 - Ya n n V i n c e n t 11 - Gilles Le Borgne 1 2 - Yv e s B o n n e fo n t 9 10 11 12 1 3 - Jean-Baptiste de C hatillon* 1 - Emmanuel D elay 14 - Christophe Bergerand 2 - Linda Jackson 1 5 - Ya n n i c k B é z a r d 3 - Olivier Bourges 1 2 16 - Grégoire Olivier* 3 13 14 15 16 * Member of the Managing Board 10 11 S T R AT E GY T H E R E C OV E RY I S U N D E R WAY 12 13 PSA Peugeot Citroën’s 2014 worldwide sales up 4.3% on 2013 to 2,939,000 units China now the Group’s largest market, with unit sales up 31.9% to 734,000 Strong growth in Europe with 1,761,000 vehicles sold, up 8.1% Global launch of DS as the Group’s premium brand Citroën: the new Citroën C4 Picasso is the European leader in the MPV segment, the Citroën C4 Cactus has exceeded is targets since launch, and the C-Elysée has been successful in China 14 Peugeot: globalisation of models ending in “8” and successful move upmarket, with strong demand for the Peugeot 308 and for the Peugeot 2008 and 3008 crossovers BAC K IN THE RAC E STEADY PROGRESS ON THE PLAN The ‘Back in the Race’ plan is visibly effective. Our 2014 results put the Group midway along the path to recovery and we are still focused on our profitability target of a 2% operating margin for the Automotive Division in 2018. C a r l o s Ta v a r e s - Chairman of the Managing Board, PSA Peugeot Citroën OBJECTIVES MAIN ‘BACK IN THE RACE’ OBJECTIVES AND PERFORMANCE INDICATORS • Recurring positive Group operating free cash flow by 2016 at the latest. This objective was reached in the plan’s first year, with operating free cash flow of €2.2 billion in 2014. • €2 billion in total operating free cash flow over the 2016-2018 period. In addition to the €2.2 billion generated in 2014, the Group has set a new total target of €2 billion for the period 2015-2017. • A 2% operating margin for the Automotive Division by 2018, with a target of 5% over the period of the next medium-term plan, covering 2019-2023. LEVERS On 14 April 2014, Carlos Tavares, Chairman of the Managing Board of PSA Peugeot Citroën, unveiled Back in the Race, his strategic plan for rebuilding the Group’s economic fundamentals. The plan is based on 4 main levers: 1. CONTINUE TO DIFFERENTIATE THE BRANDS AND IMPROVE PRICING POWER • continue to differentiate the brands • speed up the development of DS as a fullfledged premium brand • improve the brands’ price positioning relative to their main rivals. 2. IMPLEMENT A TARGETED PRODUCT STRATEGY ACROSS THE WORLD • aim at the most profitable market segments • rationalise the use of platforms and programmes across the world • make R&D and capital expenditure more efficient and forge ahead with cooperation agreements. 3. ACHIEVE PROFITABLE INTERNATIONAL GROWTH • strengthen the region-based organisation: Eurasia, Europe, Middle East & Africa, Latin America, China & Southeast Asia, and India-Pacific • boost profitability in Europe • overhaul the situation in Russia • change the business model in Latin America • step up development in China and ASEAN • expand into new, fast-growing markets such as Africa and the Mediterranean Basin. 4. IMPROVE COMPETITIVENESS IN EUROPE • continue lowering the breakeven point and cutting the Group’s fixed costs • speed up the improvement of the working capital requirement • establish a competitive industrial base in Europe • strengthen Banque PSA Finance through a partnership with Santander. Putting this plan into action will require a change of mindset across the entire workforce to develop a real profit-driven culture with a global vision. 15 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën BACK IN THE RACE MATRIX ORGANISATION STRUCTURE THE PURPOSE OF THE MATRIX ORGANISATION STRUCTURE, IN PLACE SINCE LAST SEPTEMBER AND COVERING THE BRANDS, REGIONS AND CORPORATE FUNCTIONS, IS TO UNLOCK SYNERGIES AND ENCOURAGE A FORM OF CROSSFUNCTIONAL COLLABORATION THAT OPTIMISES RESULTS FOR THE GROUP. BRANDS The Group markets its vehicles under three clearly differentiated brands: Peugeot, Citroën and DS. The Brands are responsible for consistent marketing operations and brand image throughout the world. They are also responsible for their worldwide operating results and for improving their price positioning. REGIONS A region-based organisational structure has been introduced to speed up PSA Peugeot Citroën’s transformation into a profitable, world-class automobile manufacturer and to ensure it achieves profitable worldwide growth. The structure comprises 6 regions covering the strategic markets in which the Group operates or which have good growth potential: Latin America, China & Southeast Asia, Eurasia (including Russia), Europe, India-Pacific, and Middle East & Africa (including Iran). Each Region is an operational powerhouse managed by a Regional Operational Director responsible for the financial results and the management of Group resources in the region, including manufacturing and sales activities. 16 G L O B A L C O R P O R AT E FUNCTIONS Covering the entire skill-set of the PSA Peugeot Citroën Group, the post of Global Operational Director has been created for each of the ten following Divisions: Purchasing, Finance and IT, Programmes and Strategy, Research & Development, Human Resources, Administrative Services, Industry and Supply Chain, Communications, Quality and Styling. The Global Operational Directors provide support for operational teams in the field. Organisation reporting lines have been modified to enhance operational efficiency and facilitate managerial leadership. Consequently, the Strategy Division now reports to the Programme Division, which is responsible for Corporate and Product Planning, and the Information Systems Division reports to the Finance Division. G L O B A L C O R P O R AT E FUNCTIONS • PURCHASING • FINANCE AND INFORMATION SYSTEMS • PROGRAMMES AND STRATEGY • RESEARCH & DEVELOPMENT • HUMAN RESOURCES • ADMINISTRATIVE SERVICES • INDUSTRY AND SUPPLY CHAIN • COMMUNICATIONS • QUALITY • STYLING REGIONS FOSTERING SYNERGIE S E X ACT I N G S TA N DA R D S / ALLURING PRODUCT / EMOTIONAL CONNECTION INSTILLING RESPONSIVE LATIN AMERICA CHINA & SOUTHEAST ASIA EURASIA (INCLUDING RUSSIA) EUROPE DECISION-MAKING WORKING OPTIMISTIC / HUMAN / SMART C O L L A B O R AT I V E LY A N D C R O S S - F U N C T I O N A L LY INDIA-PACIFIC MIDDLE EAST & AFRICA (INCLUDING IRAN) AVANT-GARDE DESIGN / TECHNOLOGICAL REFINEMENT 17 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën PEUGEOT A REJUVENATED, MODERN AND CONSISTENT RANGE RANGE RENEWED IN EUROPE A N D I N T E R N AT I O N A L LY Almost the entire Peugeot range has been rejuvenated with the 2014 launch of the Peugeot 108, 208 GTi 30th, 308 SW, 508 and 508 SW and the new Boxer. The line-up is the brand’s youngest-ever, with an average age of 3.5 years. One clear sign of the rebirth was when 58 European automotive journalists from 22 countries crowned the Peugeot 308 as Car of the Year. EUROPE AND CHINA ARE THE TWO KEY DRIVERS With 965,000 vehicles sold in Europe in 2014, Peugeot boosted sales by 9.8% while continuing to concentrate on the most profitable sales channels. In France, Peugeot’s top market in Europe, sales were up 4% amid generally flat overall demand. Outside Europe, 2014 was another record-breaking year in China, which became Peugeot’s No 1 world market. Sales totalled 386,000 units, a 43% rise that was 4 times greater than Chinese market growth overall. This huge leap forward was due to a highly successful product strategy based on ‘global’ cars such as the 2008, 3008 and 308, combined with an expanding nationwide network of 500 sales outlets, including 100 opened in 2014. 18 MILLION Peugeot vehicles sold worldwide in 2014, up 5.4% EFFICIENT, BEST-IN-CLASS TEC HNOLOGIES The renewal of Peugeot’s “8” range is powered by efficient, best-in-class technologies that not only deliver competition-beating driving pleasure but are also highly effective in curbing CO2 emissions. Twenty vehicles in the Peugeot range set a global standard for fuel consumption in their power class regardless of engine type: BlueHDi for diesels and PureTech and THP for petrol powerplants. Peugeot is pursuing its go-ahead product policy in 2015, both in Europe and internationally. Since January, the 308 programme has been moving further upmarket with the addition of the GT and GT Line versions. The new version of the 208 – the best-seller in the Peugeot range – will be brought to market in June 2015, along with the new Partner. In Latin America, the 2008 crossover was launched recently and is now produced on 3 continents. And in China, following the successful debut of the Peugeot 2008 and 408 in 2014, the Peugeot 508 and 308S will go on sale in 2015 with a target of 450,000 units for the year. 1 4 D AY S , 1 3 S T A G E S , 9,112 KM In 2014, Peugeot announced it was returning to the Dakar Rally – the world’s most gruelling motorsports event for vehicles and competitors – with the Peugeot 2008 DKR. Two of the three cars competing in the event crossed the Buenos Aires finish line, and the lessons learned will strengthen Peugeot Sport’s expertise for the next Dakar Rally. E X A LT A N D Q U A R T Z C O N C E P T C A R S A R E S T A R T U R N S AT T H E P A R I S M OT O R S H O W One million people visited the Peugeot stand at the 2014 Paris Motor Show. The star turns were the entire new “8” range, as well as two new concept cars: the Exalt, a sublime vision of a saloon car, and Quartz, a perceptive take on an SUV. CHINA: A BANNER YEAR PEUGEOT SALES OUTPACE THE MARKET FOUR-FOLD For Peugeot, 2014 was a year of business success, with higher global sales and an outstanding performance in China. Another success was the globalisation of our new “8” range, evidenced in robust demand for the 308 and for the 2008 and 3008 crossovers. As a result, we can look to 2015 with confidence. M a x i m e P i c a t - Chief Executive Officer, Peugeot 19 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën CITROËN STRONG MOMENTUM UNDERWAY I N T E R N AT I O N A L R E C O G N I T I O N CHINA: THE BRAND’S No 1 MARKE T In 2014 Citroën sustained the recovery that began a year earlier, selling 1.2 million cars and notching up a 4% rise in global sales. That performance was driven by Europe and China, where growth outstripped the broader market. In Europe the increase was 7.2%, compared with 6% for the market, which translated into 689,000 registrations and market share gains in all 4 major countries: France, the UK, Spain and Germany. This momentum was created by a successful product offensive, marked by the 2013 launch of the new C4 Picasso – Europe’s top-selling MPV, with 120,000 sold in 2014 – and 3 launches in 2014 that beat their targets: New C1, New Jumper (a light commercial vehicle) and C4 Cactus, which epitomises the brand’s new positioning. Citroën grew 14% in China in 2014, faster than the market growth rate of 10%, and set a new record with 320,000 billings. China is now the brand’s No1 market, ahead of France. That performance is chiefly due to the success of the latest roll-outs: • Citroën C-Elysée (launched September 2013), Dongfeng Citroën’s most in-demand car with 100,000 sold in 2014 • Citroën C4 L (launched January 2013), which sold 66,000 in 2014, 16% more than in 2013 • Citroën C3-XR (launched end-2013): this SUV is yet another key asset in the Dongfeng Citroën offensive. Citroën is blazing a trail in the volume car market by promising an all-round experience based on distinction and well-being. This is what has made the brand successful and what customers expect from Citroën. And it’s exactly what we are promising now with models such as the C4 Cactus. C R E AT I V E A N D B O L D In 2014, Citroën extended its breadth of expression in the volume car market with a promise of distinction and well-being. The strategy is centred on delivering an all-round customer experience encompassing not only products – cars that are status-enhancing and distinctive – but also new services such as the SimplyDrive and FlexiDrive purchasing solutions, which simplify the way people relate to cars. Another aspect of the strategy is the strong commitment the network makes to customers through the Citroën&Vous programme, which allows them to give online feedback after buying a car or taking it for a service. L i n d a J a c k s o n - Chief Executive Officer, Citroën MILLION Citroën vehicles sold in 2014, including 689,000 in Europe 20 C 4 C AC T U S S I G N A L S CITROËN’S RENEWAL The Citroën C4 Cactus heralds a new approach to automotive design. This pioneering crossover meets customers’ expectations by concentrating on pure and optimistic design, global comfort and truly useful technology. The C4 Cactus is powered by the latest generation of fuel-efficient engines: the PureTech petrol and BlueHDi diesel units. Launched in June 2014, the car has already sold 50,000 examples and garnered a host of prizes that recognise Citroën’s bold creative approach. NEW C4 PICASSO TOPS THE EUROPEAN MPV MARKE T For its first full year on the market, the car sold more than 180,000 units, including 120,000 in Europe. DOUBLE WTCC WORLD CHAMPION Citroën’s dynamic performance is also led by Citroën Racing. In 2014 – the first time it entered the WTCC – the brand dominated both the Manufacturers’ World Championship and the Drivers’ Championship (won by José María López) with the C-Elysée in the FIA World Touring Car Championship. 21 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën DS DS ESTABLISHED AS THE PSA PEUGEOT CITROËN PREMIUM BRAND We are absolutely determined to make DS a global premium brand through a long-term strategy of range enhancement and international deployment. Yv e s B o n n e fo n t - Chief Executive Officer, DS Brand A FRENCH-STYLE SUCCESS STORY DS was born in Paris, France, in June 2014. Since then it has established itself as the Group’s premium brand, with the singleminded ambition of bringing back the era of French high-end cars. Drawing on the very best of French know-how, DS combines an outstanding heritage with avant-gardism, technology, refinement and eye-catching design. DS 3, DS 3 Cabrio, DS 4, DS 5 for Europe; and DS 5, DS 5LS, DS 6 for China – the brand plans to roll out a range of 6 global models by 2020. In Europe, the car is distributed through DS Salons or special display areas across the Citroën network. Dedicated sales outlets such as DS World in Paris and DS stores elsewhere have also been opened. DS is attracting new customers around the world and boasted a 62% acquisition rate in 2014. More than 500,000 examples of DS vehicles have been sold so far, including 118,500 in 2014 alone. 22 DS FORGES FURTHER AHEAD IN CHINA China is the brand’s growth locomotive. With a premium offering made up of 3 models, built in Shenzhen and launched in a single year, DS has seen a strong surge in sales – a total of 26,738 were bought in 2014. Today China accounts for 22% of the brand’s global registrations, compared with just 2% in 2013. The DS distribution network comprises 80 DS stores in the 62 largest Chinese cities as well as a DS World, opened in Shanghai in 2013. 500,000 DS cars sold since launch C U T T I N G - E D G E T E C H N O LO GY DS cars are remarkably stylish, refined to the minutest detail, built with the very noblest materials and equipped with advanced technologies, such as the Hybrid4 hybrid diesel drivetrain on the DS 5. To build resolutely technological cars, the brand equips DS models with a suite of customer-focused connected services that are easy to use. These services include the MyDS mobile app, with a set of functionalities to make life easier, and the DS Connect Box, offering cuttingedge connected services to meet customer expectations for safety, time-saving, pricing and comfort. DIVINE DS DS has taken customisation to a higher level with the Divine DS, a concept car revealed at the Paris Motor Show. The Divine DS embodies the pure essence of the brand and its future. Customisation is also available with other DS versions, such as DS 3 Regions in France and DS 3 by Benefit in the UK. N E W D S 5 E M B O D I E S D S B R A N D V A LU E S The DS 5 is the flagship model that embodies the brand’s identity by sporting the new DS Wings grille and a range of other refinements. It was given its world premiere at the 2015 Geneva Motor Show. The new DS 5 has all the qualities that exemplify present and future DS cars, with avant-garde design, dynamic handling, haute couture sophistication and attention to detail, as well as a selection of advanced technologies. 23 FIRST IN EUROPE FOR LCVs 8.1% YEAR-ON-YEAR RISE IN SALES IN 2014 P O I S S Y S H I F T S T O S I N G L E - L I N E A S S E M B LY Manufacturing at the Poissy site was reorganised in late 2014 with the aim of using a single assembly line for the Peugeot 208, Citroën C3 and DS 3. The aims are to hasten convergence on the Excellent Plant and increase plant utilisation – two factors that are key to industrial competitiveness – by cutting production costs and optimising plant size and logistics. €1.5 BILLION TO BE INVESTED IN FRANCE By 2016 PSA Peugeot Citroën will invest €1.5 billion to modernise its production facilities in France and ensure their competitiveness. In 2014 the Group announced investments totalling €300 million in Mulhouse, €300 million in Sochaux and €150 million in Poissy (France). 24 EUROPE A MAINSTAY OF GROWTH Our clear ambition for Europe is to deliver the industrial and commercial performance that is absolutely vital for the Group’s financial reconstruction and international expansion. D e n i s M a r t i n - Executive Vice-President, Europe, PSA Peugeot Citroën MANUFAC T URING AND SA LE S: A SHARED AMBITION PLANT UPGRADES WELL U N D E R W AY Since 1 September 2014, the Europe Region has been the hub of the Group’s industrial operations and sales activities for the three brands across Europe. This set-up offers an excellent opportunity for PSA Peugeot Citroën to further improve its performance by addressing changing customer demand ever more quickly, responsively and effectively. The European plants reached a watershed in 2014 as they undertook an ambitious overhaul aimed at making the Group’s industrial facilities more competitive. In 2014, the Group improved performance sharply in terms of both regularity and flexibility at all its European plants. Efforts to optimise logistics, make plants more compact, simplify flows and upgrade production quality are gradually being made at every site in order to meet customer demand more effectively. SALES RISE IN 2014 PSA Peugeot Citroën grew sales by 8.1% year on year in Europe in 2014, selling a total of 1,761,000 vehicles. Peugeot registrations in the region rose 6.2% to 952,000 units, while Citroën registrations were up 7.2% to 689,000. For Peugeot the increase reflects a positive customer response to the Peugeot 308, voted Car of the Year 2014, and the 308 SW, which topped its segment in France and the Netherlands. The Peugeot 2008 took second place in its segment, with a market share of more than 20%. For Citroën, the new C4 Picasso sold more than 120,000 examples in 2014 and now heads up the MPV segment in Europe. The brands also benefited from several successful launches, especially the Citroën C4 Cactus, which epitomises the new positioning, the new Citroën C1 and the Peugeot 108. In 2014, DS became a full-fledged brand and reasserted its grand ambition to achieve a real upmarket comeback for the French automotive industry. PSA Peugeot Citroën has also established its leadership in the LCV segment in Europe. BUILDING THE FUTURE PSA Peugeot Citroën plans to capitalise on the success of its recently launched models and on the new engines due out in 2015. Brand highlights in 2015 will include the roll-out of the new Citroën C4 range, new DS 5 versions, the Peugeot 208 and the new Citroën Berlingo and Peugeot Partner. 25 31.9% GROWTH IN THE GROUP’S SALES IN CHINA S T R AT E G I C P A R T N E R S H I P I N P L A C E A Strategic Partnership Office was set up in 2014 to manage synergies between the Group and Dongfeng at the operational level. Opened in 2014, the Paris-based facility is staffed by 5 employees from each group. L O C AT I N G P R O D U C T I O N C L O S E TO END MARKE TS 26 To buttress its strong growth, the Dongfeng Peugeot Citroën Automobile (DPCA) joint venture signed an agreement with the Chengdu municipal authorities for the construction of DPCA’s fourth plant in China. The first car is scheduled to roll off the line in late 2016, and the new plant will ultimately be able to produce 360,000 vehicles annually. CHINA & SOUTHEAST ASIA THE PRIMARY SOURCE OF GROWTH The Group’s results in China are superb and we continue to grow twice as fast as the market. Grégoire Olivier - Executive Vice-President, China & Southeast Asia, PSA Peugeot Citroën S T R AT E G I C P A R T N E R S H I P WITH DONGFENG The Group announced on 19 February 2014 that it was strengthening and deepening the existing industrial and commercial partnership with Dongfeng Motor Group (DFG), China’s second largest carmaker. The aim is to take advantage of PSA Peugeot Citroën’s current string of successes in the world’s largest automotive market, which is now the primary source of growth for the industry. This partnership has 3 main aims: • Increasing production at DPCA, the Wuhanbased joint venture set up in China by Dongfeng and PSA Peugeot Citroën with the objective of building and selling 1.5 million vehicles annually by 2020 • Opening a joint R&D centre in China, specifically to develop products and technologies for fast-growing markets, including China • Forming a new joint venture, operational since December 2014, to drive the sales of Peugeot, Citroën and Fengshen (DPCA’s own-brand vehicles) in Southeast Asia and possibly other emerging markets. NEW SALES MILESTONES IN CHINA FOR ALL THREE BRANDS The Group’s sales in China rose 31.9% in 2014 on the results of its 2 joint ventures, Dongfeng Peugeot Citroën Automobile (DPCA) and Changan PSA Automobile (CAPSA). As a result, China is now the Group’s largest global market, where it sold 734,000 cars in 2014 and increased its market share to 4.4%, from 3.6% in 2013, in a market that grew by a further 11.5%. In 2014, the DS brand launched DS 5LS, the saloon version of the DS 5, and its first premium SUV, the DS 6 Wild & Refined, which will boost the brand’s sales performance in China. Peugeot sold 386,565 cars and had another record year: sales leapt 43.1%, the biggest rise among the top 20 brands in the market. The best-selling models include the Peugeot 3008 and 2008 and the new Peugeot 408. Citroën also outpaced the market, with 14.3% growth, and set a new record with 320,000 billings. That performance was driven in particular by the success of the latest launches: New Citroën C-Elysée, Dongfeng Citroën’s most popular model with more than 100,000 examples sold in 2014, and the Citroën C4-L, which sold a total of 66,000 units over the year. The range was expanded in late 2014 by the launch of a new SUV, the C3-XR. Sales of DS in China have soared as a result of the premium offering – DS 5, DS 5LS and DS 6, all 3 built at Shenzhen and launched in the space of a single year. A total of 26,000 DS-badged vehicles were sold during 2014. S A L E S N E T W O R K E X P A N D S S H A R P LY The Group has a dynamic and successful network in China. Geographical coverage is becoming increasingly extensive, with 472 dealerships covering 85% of the largest cities. The Peugeot brand added a further 100 dealerships to its network in 2014, and the Dongfeng Citroën network continues to expand. DS is present through 80 DS stores covering the 62 largest cities. Today China accounts for 22% of the brand’s global registrations, compared with just 2% in 2013. 27 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën EURASIA STRONG GROWTH POTENTIAL PSA Peugeot Citroën intends to lay the foundations for profitable growth in the region as soon as market conditions permit, and in line with the Back in the Race strategic plan. C h r i s t o p h e B e r g e r a n d - Executive Vice-President, Eurasia, PSA Peugeot Citroën MOVING AHEA D ON PRI ORI TIE S The Group’s billings for the zone as a whole amounted to 43,830 vehicles, down 41.09% on 2013. Russia, Ukraine and the Commonwealth of Independent States (CIS) together form a potentially buoyant market: car ownership per 1,000 people is currently 225 compared with 512 on average in Europe. The Russian market, seen as becoming the largest in Europe, has experienced a sharp fall in activity since 2013 owing to a domestic economic slowdown and the crisis in Ukraine. The situation has been compounded by a steep drop in the rouble at the end of 2014, which is why PSA Peugeot Citroën has to raise the level of local content at its Kaluga site. Broadly, the region moved ahead on its top priorities in 2014 – reducing fixed costs, improving the manufacturing cost price and building the brand positioning – while focusing on vehicle ranges. These efforts made a major contribution to improving the balance sheet for Eurasia, which was nonetheless hit by the unavoidable decline in volumes in Ukraine. In addition, local production agreements have been set up in Belarus and Kazakhstan to tap into given the region’s high potential. 50% REDUCTION IN FIXED COSTS IN 2014 E X P A N D I N G H I G H LY I N T E G R AT E D LOCA L PRODUC TI ON 28 In 2014, the Citroën C4 Sedan and the Peugeot 408 – both produced at Kaluga in Russia – together accounted for 8% of segment sales in the country, with 6,500 and 9,000 billings respectively. The ultimate aim is to sell cars manufactured in the region, with a high level of local content. L AT I N A M E R I C A AN UNFAVOURABLE MARKET MIX RAISE THE LEVEL OF LOCAL C ONTENT The Latin American market, comprising Argentina, Brazil, Chile and Mexico, contracted by 8% year on year in 2014. Total registrations amounted to 5,443,170, reflecting a cyclical turnaround everywhere but Mexico. The Group’s billings in the region amounted to 199,869, down 34% on 2013, and its market share for new-car registrations came to 4%. The latest launches were successful, with billings of 49,000 units for the Peugeot 208 and more than 13,000 for the Citroën C4 Lounge. The Citroën C3 held its own, with 35,300 billings. The Group strengthened its position in Argentina, which accounted for 15.1% of total automotive sales, despite a market contraction. Argentina moved up one place to rank as the country’s second largest carmaker in terms of registrations. But PSA Peugeot Citroën was affected by import restrictions on two of its successful models: the Peugeot 208 and Citroën C3. In Brazil, the car market contracted by 7%, the second consecutive annual decline. In addition, highly unfavourable exchange rate movements had a negative impact on the Group because its level of local content is still too low. Efforts to lift the level of local content are moving ahead in accordance with the strategy in the Back in the Race plan. C a r l o s G o m e s - Executive Vice-President, Latin America, PSA Peugeot Citroën S T R AT E G I C I N V E S T M E N T S 199,869 PSA PEUGEOT C I TROË N VEHIC LE S S O L D I N L AT I N A M E R I C A Under the Back in the Race plan, the Group aims to raise the level of local content in its vehicles to 80% by 2018. As a result, the number of partnerships with local suppliers should increase. At present the Group has 3 production sites in Latin America, 1 in Brazil (mechanical components and vehicles at Porto Real) and 2 in Argentina (mechanical components at Jeppener, vehicles at Palomar). 29 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën MIDDLE EAST & AFRICA A HIGH POTENTIAL GROWTH MARKET Our aim is to deliver regular and profitable growth in the years ahead by leveraging the strong reputation of our brands in a number of key markets. J e a n - C h r i s t o p h e Q u é m a r d - Executive Vice-President, Middle East & Africa, PSA Peugeot Citroën INCREASING THE GROUP’S PRE SE NC E IN HIGH-GROWTH COUNTRIES PSA Peugeot Citroën improved profitability in 2014 amid unfavourable exchange rates. It is still strongly positioned as No 1 in Tunisia and the French overseas departments and No 2 in Morocco. The Peugeot brand ranks second in Algeria and has made substantial progress in Egypt, with a 77% jump in billings. This steadily growing regional market will amount to 5.3 million vehicles in 2015 and could exceed 8 million by 2025. PSA Peugeot Citroën wants to increase its presence in the region’s high growth countries, notably Algeria, Morocco, Tunisia and Turkey. The Group also wants to establish solid positions in fast-growing markets such as Egypt, Nigeria and Iran. Peugeot is the longestablished leader in the Iranian market, and in 2014 it examined plans for redeploying manufacturing and sales in this high-potential market through a joint venture with its partner Iran Khodro, assuming international relations return to normal. The aim is to build an industrial facility for producing and selling cars locally. The models most in demand in the region are still the Peugeot 301 and Citroën C-Elysée, which sold 30,400 and 14,800 examples respectively. Sales of the highprofile Peugeot 2008 and Peugeot 308 LCV were higher than in 2013, with 8,400 and 7,400 units respectively. AGREEME NT WI TH PAN NIGERIA LIMI TED PSA Peugeot Citroën and PAN Nigeria Limited signed an agreement in July 2014 for the assembly and sale of cars in Nigeria, a mainstay of growth in Africa. Assembly of the Peugeot 301 began at the Kaduna plant. The assembly agreement will enable the Group to take full advantage of the fast-expanding Nigerian market. 169,391 VEHICLES SOLD IN THE REGION IN 2014 30 INDIA-PACIFIC SALES GROWTH S U C C E S S F U L M O D E L L AU N C H E S Sales in India-Pacific rose on the successful launches of the Peugeot 2008 and 308, and the Citroën C4 Picasso. The Group’s billings for the region rose by 6.6% on the previous year to 22,350 vehicles. PSA Peugeot Citroën enjoys a number of key strengths in IndiaPacific. First, it has a subsidiary in Japan and cooperates fully with its regional partners, particularly in South Korea, Australia and New Zealand. Second, the Group has established an upmarket positioning for the Peugeot, Citroën and DS brands, which are priced above the competition. Third, IndiaPacific is a highly promising region, where markets are expected to grow by 40% out to 2025. This is especially true for India, where the Group does not currently have a presence. In accordance with its strategy, the Group will get to grips with markets where competition is stiff and regulatory constraints are stringent. In the near future, the Group must also familiarise customers with the Peugeot, Citroën and DS brands in order to grow its market share. Our strategy for the region is to achieve profitable growth. We are keeping a strategic watch on India, where the market is expected to reach 8 million cars by 2015. E m m a n u e l D e l a y - Executive Vice-President, India-Pacific, PSA Peugeot Citroën 6.6% MARKET SHARE GROWTH IN 2014 31 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën I N N O V AT I O N MEETING CUSTOMER NEEDS AND EXPECTATIONS The Group invests in R&D to reduce vehicule weight, optimise engine performance and electrify the drivetrain so that its cars are frugal and environmentally respectful. G i l l e s L e B o r g n e - Executive Vice-President, Research & Development, PSA Peugeot Citroën WELL-ESTABLISHED LEADERSHIP IN CO2 EMISSION REDUCTION For PSA Peugeot Citroën, the key drivers of innovation are CO2 and pollutant emission reduction, safety, and connectivity. The overarching aim is to consistently and effectively meet customers’ needs and expectations. In 2014, the Group reestablished itself as the European leader in cutting CO2 emissions. It achieved an average 110.3 grams of CO2 per kilometre (versus 115.9g/km in 2013) compared with 123.7g for the European market as a whole. The Group has thus consolidated its efforts to gradually reduce CO2 emissions by some 30g since 2008. This new record embodies PSA Peugeot Citroën’s commitment to finding practical responses to environmental challenges. More than 50% of the R&D budget is devoted to designing technologies that enhance the efficiency and environmental performance of the Group’s cars. Evidence of these achievements can be found in the 1,063 patents published in France in 2014, underscoring PSA Peugeot Citroën’s position as the leading patent filer in France for the 8th year in a row. EURO6 STANDARDS: PETROL AND DIESEL TEC HNOLOGIES CONVERGE IN TERMS OF EMISSION REDUCTION In this field, much of the Group’s performance stems from the new generation of the BlueHDi Euro6 engines installed on Peugeot, Citroën and DS diesel cars since the end of 2013. The Group has also fitted the e-HDI engine, the second-generation Stop&Start, on its core diesel range, cutting urban-cycle CO2 emissions by as much as 15%. In addition, 32 Hybrid4 technology available on the Peugeot 3008 and 508 RXH and the Citroën DS 5 combines the environmental performance of an internal combustion diesel engine with the advantages of an electric motor. For petrol engines, the Group uses the most innovative technological solutions in terms of architecture, injection and emission control systems. One of the main ways to optimise fuel efficiency is through downsizing the dimensions and number of cylinders in the engine, thereby cutting consumption without loss of performance. The new range of EB PureTech 3-cylinder engines launched in 2012 has reduced CO2 by 18% compared with 4-cylinder plants. Consumption and emissions have also been reduced by making cars lighter. This is visible on the latestmodel Peugeot 308 and Citroën C4 Picasso, developed on the new EMP2 platform, and on the C4 Cactus. (In 2014, almost 30% of the cars sold by the Group emitted less than 100 grams of CO2 per kilometre.) The Group is currently working to develop vehicles with a plug-in hybrid petrol drivetrain and to electrify the EMP1 platform by 2020. CHRYSALIDE: A CONCEPT CAR FOR A UNIQUE EXPERIENCE PSA Peugeot Citroën anticipates customer expectations by focusing on acoustics, lighting, materials and air quality. By doing so, it is keeping step with the social trend toward in-car well-being. Unveiled this year, the Chrysalide concept car gives both driver and passengers a unique experience by focusing on their senses in order to achieve the highest levels of peacefulness and comfort, with energising or relaxing programmes, ambient lighting, fragrances, sound and thermal comfort. No 1 P AT E N T F I L E R , WITH 1,063 P AT E N T S PUBLISHED IN FRANCE IN 2014. THE GROUP RANKS AS No 1 FOR THE EIGHTH YEAR RUNNING. P A R T I C U L AT E F I LT E R FUEL CONSUMPTION AND CO2 48 best-in-class petrol and diesel vehicles brought to market by Peugeot, Citroën and DS. ENGINE OF THE YEAR PSA Peugeot Citroën won the International Engine of the Year award for the eighth year running in the 1.4-litre-to-1.8 litre category. This prominent award has been given once again to the 1.6-litre four-cylinder, direct-injection turbo petrol engine developed jointly by PSA Peugeot Citroën and BMW Group. T W O N E W E L E C T R I C L C Vs I N 2 0 1 4 PSA Peugeot Citroën’s electric range was enhanced in 2014 with the addition of two new light commercial vehicles: Citroën Berlingo and Peugeot Partner. 33 Rapport et de durable 2014 Rapportd’activité d’activité etdéveloppement de développement PSA Peugeot Citroën Citroën durable PSA Peugeot R E S U LT S AHEAD OF SCHEDULE ON THE PLAN 34 35 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën SALES PERFORMANC E ADVANCING WORLDWIDE Relying on three differentiated and complementary brands, we were able to boost sales and improve our price positioning in 2014. J e a n - B a p t i s t e d e C h a t i l l o n - Executive Vice-President, Finance, PSA Peugeot Citroën GLOBA L SA LE S ON THE RI SE HIGHER EUROPEAN SALES IN A GR OW I N G Y E T F R AG I L E M A R K E T PSA Peugeot Citroën grew global sales by 4.3% to 2,939,000 vehicles in 2014. That performance is attributable to higher sales in Europe and Asia, especially China, which has overtaken France as the Group’s largest market. CHINA IS THE LARGEST MARKE T Demand in the Chinese market surged 11.5% in 2014. The Group sold 734,000 vehicles, up 31.9%, and took a 4.4% share of the market compared with 3.6% in 2013. Peugeot set a new annual record in China, selling 386,565 units and growing sales by 43.1%, the strongest increase among the market’s top 20 players. Citroën likewise outpaced the market, setting a new sales record with growth of 14.3% to 320,000 units. DS also made rapid inroads, benefiting from local production and an expanding distribution network. China now accounts for 22% of DS registrations globally. PSA Peugeot Citroën vehicles sold in 2014, up 4.3% 36 European markets remained fragile in 2014 despite a slight upturn. Even so they are still a source of strong growth for the Group, which increased sales by 8.1% to 1,761,000 vehicles in 2014. Peugeot’s sales were up 9.8% to 965,000, and Citroën’s grew 10.4% to 709,710, with the C4 Picasso leading the MPV segment. DS sold 86,000 units, concentrating on the most profitable channels to maintain the value of its models over the long term. In addition, the Group leveraged its first-place standing in Europe for CO2 emission reduction, setting a benchmark of 110.3 grams per kilometre. TOUGHER CONDITIONS ELSEWHERE IN THE WORLD Elsewhere in the world the Group’s results were hit by falling automotive sales and unfavourable exchange rates. Sales declined overall but the Group maintained its focus on profitability and continued to apply a rigorous pricing policy. In Latin America the Group sold 200,000 vehicles and strengthened its position in Argentina, taking 15.1% of the market. In the Middle East & Africa the Group still has strong positions in many countries. It ranks No 1 in Tunisia and No 2 in Morocco; and the Peugeot brand made substantial headway in Egypt, where sales jumped 77%. F I N A N C I A L R E S U LT S BACK TO PROFITABLE GROWTH Our 2014 results are evidence that the process of rebuilding the financial fundamentals of PSA Peugeot Citroën is underway. By generating €2.2 billion in operating free cash flow during the year and becoming net debt free, we are ahead of our reconstruction plan. C a r l o s Ta v a r e s - Chairman of the Managing Board, PSA Peugeot Citroën R E S U LT S D R I V E N BY T H E NE T DEBT FREE AU T O M OT I V E D I V I S I O N Consolidated net revenue came to €53,607 million in 2014, up 1% over 2013. Automotive Division revenue dipped 0.9% to €36,085 million, with favourable changes in the product mix and prices helping to offset a negative currency effect. The Automotive Division reported recurring operating income of €63 million in 2014, up €1,102 million from a loss of €1,039 million in 2013. Owing to this performance, which reflects the success of recent launches and unvarying policies of maintaining prices and cutting fixed costs, the Group posted €905 million in recurring operating income compared with a €364 million loss in 2013. The Group’s net loss for 2014 eased to €555 million, a sharp improvement on the previous year’s €2,227 million loss. PSA Peugeot Citroën returned to positive cash flow in 2014 due to an improvement in funds from operations and the working capital requirement (€1,752 million) on the back of downsized inventories and an optimised supply chain. Free cash flow from manufacturing and sales businesses amounted to €1,792 million. Operating free cash flow was a positive €2,182 million, excluding €583 million in restructuring costs and €193 million of non-recurring income. The net financial position of manufacturing and sales companies moved back into positive territory, reaching €548 million at 31 December 2014 compared with a negative €4,181 million a year earlier. This reflects the increase in free cash flow and €2,995 million of proceeds from the April and May 2014 share issues. BANQUE PSA FINANCE: ONE OF THE MOST C O M P E T I T I V E P L AY E R S I N T H E M A R K E T BAC K IN THE CAC 40 The July 2014 agreement with Santander enables Banque PSA Finance to offer highly competitive interest rates to Peugeot, Citroën and DS customers while sharply improving profitability. Two initial joint ventures, launched in February 2015 in France and the UK, account for 53% of outstandings covered by the framework agreement. Another advantage of these new ventures is that Banque PSA Finance will no longer have to rely on the French State’s guarantee when issuing bonds. Although 2014 recurring operating income of €337 million is down €32 million due to a change in the refinancing situation, Banque PSA Finance’s underlying strength has been confirmed, with a renewed ability to meet its refinancing needs on the capital markets at competitive rates of interest. The effort to rebuild PSA Peugeot Citroën received a fillip on 23 March 2015 when the Group returned to the CAC 40 index of leading stocks by valuation and trading volume. A CAC 40 listing raises the Company’s profile among global investors. 37 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën AUTOMOTIVE DIVISION RECURRING OPERATING INCOME (€ MILLION) FIXED & MARKETING COSTS R&D PRODUCTION & PROCUREMENT +138 +63 +94** PRODUCT MIX MARKET SHARE & COUNTRY MIX +128 (48) OTHER +331 PRICE & PRODUCT ENHANCEMENTS MARKET DEMAND INFLATION CURRENCY EFFECT & OTHER (1,039*) +500 (97) (52**) (351) +458 2013 2014 OPERATING ENVIRONMENT (500) PERFORMANCE +1,602 *Compared with (€1,042 million) published in 2013, restated following the application of IFRS 10, IFRS 11 and IFRIC 21 **The application of IAS 36 had a positive impact of €122 million on the Automotive Division in 2014, recognised in Production & Procurement, R&D and production costs REVENUE BY BUSINESS 2014 Change 36,415 36,085 (330) 3,552 4,610 1,058 39,967 40,695 728 28,774 29,238 464 Faurecia 18,029 18,829 800 Other businesses and eliminations*** (1,365) (1,307) 58 Group revenue 53,079 53,607 528 (€ MILLION) Automotive Division DPCA & CAPSA** revenue Pro forma revenue of the Automotive Division, incl. DPCA & CAPSA** o/w new vehicle sales (incl. China)** 2013* *Figures restated following the application of IFRS 5, IFRS 10 and IFRS 11 **Representing half of the revenue of DPCA & CAPSA *** Including the remaining activities of Banque PSA Finance GROUP INCOME STATEMENT 2014 Change 53,079 53,607 528 (364) 905 1,269 As a % of revenue -0.7 % 1.7 % Non-recurring operating income (expense) (1,165) (682) 483 Operating income (loss) (€ MILLION) Revenue Recurring operating income (loss) (1,529) 223 1,752 Net financial income (expense) (664) (763) (99) Corporate income taxes (306) (313) (7) Share in net earnings of companies at equity 173 282 109 Consolidated profit (loss) from partnerships 99 16 (83) (2,227) (555) 1,672 (2,327) (706) 1,621 Consolidated net income (loss) 38 2013* Net income, Group share *Restated following the application of IFRS 5, IFRS 10 and IFRS 11 €2.2 BILLION I N O P E R AT I N G F R E E C A S H FLOW IN 2014: THE GROUP H A S B E AT E N T H E 2 0 1 6 T A R G E T OF €2 BILLION TWO YEARS AHEAD OF SCHEDULE. F AU R E C I A R E P O R T S S H A R P LY I M P R O V E D R E S U LT S Faurecia made substantial progress in 2014, with €18.8 billion in total sales and €673 million in recurring operating income, up 25% on 2013. Growth in China exceeded 20% for the 6th year running, while Europe was up 7%. Faurecia accelerated its technological leadership in all business groups, taking its 1st orders for new technologies in emissions control for commercial vehicles, energy recovery and composite tailgates. OPERATING* FREE CASH FLOW** OF €2.2 BILLION*** (€ MILLION) NET FINANCIAL POSITION O P E R AT I N G F R E E C A S H F L O W * * * : + € 2 , 1 8 2 M I L L I O N CHANGE IN WCR : +1,752 SHARE ISSUE TRADE RECEIVABLES TRADE PAYABLES OTHER CHANGES CAPEX & IN WCR CAPITALISED R&D Faurecia Auto INVENTORIES CASH FLOW RESTRUCT. Auto +405 (27) NET PROCEEDS FROM ASSET SALES +45 NET DIVIDENDS RECEIVED +228 (583) +1,329 (2,507) incl. Faurecia (1,629) (58) incl. Faurecia (1,483) +2,995 +193 incl. Faurecia (858) Faurecia (4,181***) +548 OTHER +2,709 FREE CASH FLOW : +1,792 31.12.2013 31.12.2014 * Manufacturing: Automotive Division & Faurecia ** Excluding restructuring costs and non-recurring items *** Compared with (€4,148 million) reported in 2013, restated following the application of IFRS 10, IFRS 11 and IFRIC 21 39 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën I N V E S T O R R E L AT I O N S MAINTAINING A CLOSE, HIGH-QUALITY RELATIONSHIP I N V O LV I N G S H A R E H O L D E R S I N K E Y N OT E E V E N T S As the Group speeded up the restructuring programme in 2014, it continued to pay careful attention to maintaining a close, high-quality relationship with individual shareholders. It informed them, along with other market participants, with full transparency about its strategy and results, not only at the Annual General Meeting on 25 April 2014 but also through the Shareholders’ Club and Shareholders’ Consultative Committee. The Shareholders’ Consultative Committee, which celebrated its second birthday in 2014, plays a key role as a discussion forum for strengthening and deepening links with individual shareholders. Its remit is to voice the expectations of those shareholders and help prepare the tools that the Group uses to communicate with them. The committee met 4 times in 2014, and its 12 members were fully involved in the highlights of 2014, including the share issue carried out in the first half of the year. GE TTING OUT TO MEE T SHAREHOLDERS The Shareholders’ Club has been a great success. Founded 4 years ago, it has already attracted more than 3,300 members. Nine events were organised in 2014: 4 regional shareholder meetings (in Nancy, Bordeaux, Toulouse and Lyon) to enable face-to-face dialogue between the Group and individual shareholders; 3 site visits to give shareholders a better idea of the Group, its business and 3 brands; and 2 seminars organised in partnership with Ecole de la Bourse. RE SOUND ING SUCC E SS F OR ‘ACC ELERATE’, THE F IR ST WORLDWIDE EMPLOYEE SHA RE I SSUE In November 2014 PSA Peugeot Citroën launched Accelerate, its first Group-wide share offering. The goal was to involve employees in the Company’s turnaround project, ‘Back in the Race’, following on from the share issues launched in the first half of the year. Accelerate was rolled out in 14 countries, with a subscription period running from 31 October to 17 November 2014. A total of 3,499,973 new shares were issued and more than 15,280 employees invested, making the issue heavily oversubscribed. The resounding success of this first share offering shows that employees are pulling together to prepare the Company’s future. 15,280 E M P LOY E E S T O O K P A R T I N T H E A C C E L E R AT E SHARE OFFERING 40 1.63% 33.25% 12.13% 1.98% 8.62% 14.13% 14.13% 14.13% 29.89% 10.89% 2.91% 8.00% 12.68% 12.68% 12.68% (2) OWNERSHIP STRUCTURE EXERCISABLE VOTING RIGHTS, BY SHAREHOLDER in %, at 31 December 2014(1) in %, at 31 December 2014(1) MAIN IDENTIFIED SHAREHOLDERS EMPLOYEES (3) OTHER FRENCH INSTITUTIONS OTHER FOREIGN INSTITUTIONS TREASURY STOCK PEUGEOT FAMILY GROUP (EPF/FFP) DONGFENG MOTOR (HONG KONG) INTERNATIONAL CO. LIMITED (DMHK) FRENCH STATE (SOGEPA) OTHER INDIVIDUAL SHAREHOLDERS (1) Source Euroclear France identifiable bearer share analysis at 31 December 2014, and Nasdaq. (2) The table takes into account the undertaking by the reporting parties to neutralise the effect of double voting rights until 23 May 2016 by aligning them on the number of shares held following the May 2014 share issue. (3) The table does not reflect the January 2015 share offering reserved for employees, further to which 3,499,973 shares were issued, bringing the Company’s share capital to 786,588,648 shares. PERFORMANCE OF THE PEUGEOT S.A. SHARE 200 (BASE 100) +48.5 % 150 FTS +3.9 % 100 CAC -0.5 % 50 J F M A M J J A S O N D PEUGEOT S.A. SHARE CAC 40 FTSEUROFIRST 300 AUTO & PARIS 2 0 1 5 I N V E S T O R C A L E N DA R PEUGEOT S.A. CONTACTS 1 8 F E B R U A R Y : 2014 Annual Results 2 9 A P R I L : First-quarter 2015 revenue 2 9 A P R I L : Annual Shareholders’ Meeting Investor Relations 75, avenue de la Grande-Armée 75116 Paris – France 2 9 J U LY : First-half 2015 Results 2 1 O C T O B E R : Third-quarter 2015 revenue DIVIDEND PER SHARE (in euros) 2012 2013 2014 0 0 0* (*Subject to shareholder approval at the 29 April 2015 Annual Shareholders’ Meeting.) Since the process of rebuilding the Group’s financial fundamentals is not yet complete, no dividend will be proposed for 2014. [email protected] www.psa-clubactionnaires.com TOLL-FREE NUMBER (from a landline in France) Investor relations 41 C S R C O R P O R AT E S O C I A L R E S P O N S I B I L I T Y 42 43 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën SUSTAINABLE MOBILI T Y PAVING THE WAY FOR THE CAR OF THE FUTURE WITH A RANGE OF SOLUTIONS CLEAN CARS FOR EVERYONE P S A P E U G E OT C I T R O Ë N A I M S TO DELIVER A 2L/100KM CAR The Group’s corporate social responsibility strategy embodies its steadfast commitment to sustainable development. This consists in limiting the impact that cars have on the environment and helping to pioneer a different approach to the way people travel. The overriding aim is to make genuine progress on sustainable mobility, with a view to substantially reducing both CO2 emissions and fuel consumption by 2020. The research focus is on clean technologies that mitigate the environmental footprint of Peugeot, Citroën and DS vehicles. The innovations currently available on series vehicles include the EB PureTech 3-cylinder petrol engine, micro-hybrid Stop & Start technology, the HYbrid4 diesel hybrid and electric propulsion systems. In addition, innovative hybrid technologies will enable batteries to deliver different levels of power and capacity in order to broaden access to the next generation of carbon-free vehicles. E M I T T I N G J U S T 5 0 G O F C 02 Relying mainly on hybrid technology, the Group intends to bring a 2 litre per 100 kilometre car (emitting less than 46g of CO2/km) to market by 2020. With their optimised design and improved aerodynamics, the two technology demonstrators that the Group displayed at the 2014 Paris Motor Show were brimming with new ideas. And both are 11% lighter than a production model. The Group also presented the Peugeot Quartz concept, a full-hybrid plug-in drivetrain composed of a combustion engine and two electric motors. 79G OF C O2 3 LITRES PER 100 KILOME TRE S 44 G R E E N M AT E R I A L S A R E A N I N N OVAT I O N C ATA LY S T F O R T H E G RO U P PSA Peugeot Citroën uses green materials from three families: recycled materials (plastics, steel and aluminium), natural materials (wood, vegetable fibres, etc.) and biomaterials (polymers derived from renewable resources rather than petrochemicals). Integrating such materials helps to cut down on the use of fossil plastics and encourages the development of plastics recycling processes by increasing demand. Green materials account for 25% of total polymer weight on the Peugeot 208 and for 23% on the Citroën C4 Cactus. The green component comprises 30% natural materials and 70% recycled materials. The Group is aiming to be leader in this field, using an average of 30% of green materials per vehicle from 2015 onwards. Q UA RT Z : T H E U LT R A AT H L E T I C C RO S S OV E R In 2014, Peugeot unveiled a new, upscale take on sporty performance. The Quartz concept car blends an SUV body with a saloon cabin, and spectacular design with innovative materials such as basalt and digitally woven textiles. The car’s performance and roadholding are both outstanding. The full-hybrid plug-in drivetrain develops 500 hp and comprises a combustion engine and two electric motors. 30% OF THE VEHICLES SOLD BY THE GROUP EMIT LESS THAN 100 GRAMS OF CO2 PER KILOME TRE 45 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën LOCAL DEVELOPMENT ACTION TO PROMOTE SOCIAL AND ENVIRONMENTAL RESPONSIBILITY PARTNER TO HOST COMMUNITIES P R O M OT I N G C U LT U R A L DEVELOPME NT The Group fully assumes its responsibilities around the world. Linked closely to their operations, the Group supports its suppliers in their development sourcing from companies located near its facilities whenever possible. This policy reduces the environmental impact of logistics. Suppliers undertake to comply with CSR polices that match those of the Group. PSA Peugeot Citroën recently signed a partnership agreement with the Ministry of Urban Affairs in connection with the “Businesses and Neighbourhoods” charter. In 2015, as in 2014, the Group is stepping up efforts to bring underprivileged young people into the workplace through labour-market entry and work-study contracts. In 2014, after a 2-year residency, musician Nicolas Frize gave 6 concerts at the PSA Peugeot Citroën plant in the Paris suburb of Saint-Ouen. As part of this project, which sought to forge closer links between employees’ own culture and the industry at large, a group of artists teamed up with 15 employees to give a concert of electroacoustic music for a 3,000-strong audience. In the autumn, the Peugeot endowment fund for industrial history and the Terre Blanche Archive Centre, which holds the Group’s historical records, put their extensive collections on display at the “Factories at War” exhibition at the Terre Blanche centre at Hérimoncourt in eastern France as part of the First World War Centenary commemorations, which also included a remarkable documentary on the Paris-based factories of Citroën during that period. Photo from the Group’s Terre Blanche Archive Centre at Hérimoncourt (France) A PIONEER IN INDUSTRIAL ECOLOGY 46 The Bessoncourt IT site, near Sochaux, was certified to ISO 50001 standards in 2014, in recognition of its organised approach to energy management. To mitigate its environmental impact, the Group is committed to ensuring that all its plants reduce their carbon footprint, promote a circular economy through processes to recycle and re-use water and waste, cut emissions of volatile organic compounds in their paint shops, and preserve biodiversity in their environment. P L AY I N G A K E Y RO L E I N S O C I A L LY R E S P O N S I B L E MOBILITY Under the “Businesses and Neighbourhoods” charter, the PSA Peugeot Citroën Foundation drew on its well-established expertise in socially responsible mobility to launch the “Three Foundations for Mobility” call for projects, in partnership with two other foundations: Vinci pour la Cité and Vinci Autoroutes. The 300 projects submitted in response to this pioneering initiative reflected innovative trends in socially responsible mobility. The PSA Peugeot Citroën Foundation also develops mobility platforms through Mouv’Up, a nationwide partnership with FARE, an educational federation of road safety organisations. The partnership aims to provide mobility services that facilitate social mainstreaming and job opportunities for people who are vulnerable or isolated from the job market. In all, 20 of these platforms were created across France in 2013 and 2014, the first of them in the Corrèze region. No 1 C O R P O R AT E BUYER IN FRANCE’S S H E LT E R E D E M P LOY M E N T SECTOR 244 S O C I A L LY R E S P O N S I B L E MOBILITY PROJECTS FUNDED BY THE PSA PEUGEOT C I TROË N F O U N D AT I O N I N T H E PAST THREE YEARS The Foundation is experimenting with shared, communitycentred solutions to combat the lack of mobility facilities in rural and suburban areas. Patric e-Henr y D uchêne Managing Director, PSA Peugeot Citroën Foundation 47 Sustainable Development and Annual Report - 2014 PSA Peugeot Citroën HUMAN RESOURC ES DRIVING THE TRANSFORMATION OF PSA PEUGEOT CITROËN E M P L OY E R - E M P L OY E E D I A L O G U E R E S P O N S I B LY M A N A G I N G J O B S TO A DVANC E THE NEW SOC IAL AND CAPABILITIES C O N T R AC T PSA Peugeot Citroën’s human resources policy makes a socially responsible contribution to the Company’s economic reconstruction plan, in accordance with its strategic vision. Based on a long-standing tradition of employer-employee dialogue rooted in the corporate culture, the policy gives rise to a negotiated approach to managing jobs and skills. The Group uses an intergenerational contract to manage the employment of seniors while preparing for the future and training young people in automotive trades. In addition, employees can share in the Group’s economic recovery through a redistribution of profits in their base salaries and bonuses and through the possibility of investing in the Company’s stock. In 2014, the Group launched Accelerate, the first employee share plan aimed at more than 100,000 people in 14 countries. 1,050 YOUNG PEOPLE HIRED ON WORK-ST UDY PROGRAMMES IN 2014 UNDER THE I N T E R G E N E R AT I O N A L C O N T R A C T. 1,000 TELECOMMUTERS IN 2014, PUTTING PSA PEUGEOT C I TROËN IN THIRD PLACE IN FRANCE FOR THIS METRIC. 48 Amid a structural crisis in the European car market, the Group continued to rightsize the workforce, focusing on employees in occupations with few or less promising prospects. These adjustments are covered by the New Social Contract and focus on the protection of career paths. They demonstrate PSA Peugeot Citroën’s commitment to managing jobs responsibly. In France, Territorial Career Mobility and Transition Platforms that bring together initiatives for retraining transitioning employees have been set up in PSA Peugeot Citroën’s 5 host regions: Alsace, Brittany, Franche-Comté, Nord-Pas-de-Calais, and the Paris metropolitan area. Protecting career paths is key to the Group’s intergenerational plan, which involves retaining senior employees while hiring young staff: between 2014 and 2016, one young person will be brought into the Company for every senior retained. OUR DIFFERENCES ARE AN ASSET By signing pioneering agreements with trade unions, the Group has committed to actively promoting diversity alongside its stakeholders and employees. Agreements on diversity and social cohesion underpin the Group’s policy of fostering workforce diversity and equal opportunity and preventing discrimination. This is a one of the major thrusts of the employee relations policy and an added strength for innovation, creativity and change management. In 2014, PSA Peugeot Citroën’s Equal Opportunity label was renewed. The Group was the first employer to receive this distinction, back in 2005. 1.3 IS THE LOST-TIME FREQUENCY R AT E I N T H E G R O U P ( A G G R E G AT E OF PERMANENT, FIXED-TERM AND PART-TIME STAFF) IN 2014, EQUIVALENT TO ONE LOST-TIME ACCIDENT PER MILLION HOURS WORKED. BY C OMPARISON, THE FREQUENCY R AT E F O R T H E M E T A LW O R K I N G INDUSTRY IN FRANCE IS 21. WO R K P L AC E H E A LT H AND SAFETY PSA Peugeot Citroën’s workplace health and safety policy, signed by the Executive Committee in May 2014, is determined and promoted at the highest level of the Company. Applicable to all subsidiaries and units, the policy marks a genuine breakthrough in workplace health and safety management, requiring radical changes to manager and employee behaviours. This will allow PSA Peugeot Citroën to set the global health and safety standard. The New Social Contract demonstrates our ability to address both business and labour challenges in a spirit of trust so that together we can write a new page in our Group’s history. Philippe Dorge Executive Vice-President, Human Resources, PSA Peugeot Citroën 49 PEUGEOT S.A. Société Anonyme with a Managing Board and a Supervisory Board Share capital: €786,588,648 Registered office: 75 Avenue de la Grande-Armée 75116 Paris – France Registered in Paris under No B 552 100 554 – Siret 552 100 554 00021 Phone: +33 (0)1 40 66 55 11 – Fax: +33 (0)1 40 66 54 14 www.psa-peugeot-citroen.com Writing and editing: PSA Peugeot Citroën Corporate Communications Design and production: Photo credits: PSA Peugeot Citroën Corporate Communications; the Corporate Communications departments of Peugeot, Citroën, DS, Faurecia, Poissy, Sochaux, Vélizy, Argentina, Brazil, China, Russia and Vigo; the office of Louis Gallois, Peugeot Style, Studio Harcourt, C. Guibbaud, D. Pizzalla, N. Gouhier, T. Laisne, Y. 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