Brian Frost, Ph.D. 383 Bear Cub Way Bogart, GA 30622 719.661.8902 [email protected] EDUCATION Ph.D., The University of Tennessee, Knoxville College of Business Administration Major: Industrial/Organizational Psychology Degree Awarded: 2005 Chair: Lawrence R. James, Ph.D. B.S., The University of Georgia, Athens Honors Program Major: Psychology Degree Awarded: 1998 Magna cum laude with High Honors Teaching Interests: Assessment, Human Resource Management, Labor Relations, Leadership, Management, Methods, Organizational Behavior, Organizational Development, Organizational Structure/Design, Performance Management, Selection/Staffing, Statistics, and Strategy. Research Interests: Employee Engagement and Retention, Leadership Assessment and Development, Service-Profit Chain, Organizational Climate/Culture, Strategic Talent Management, and Workplace Deviance. PROFESSIONAL TIMELINE Director, I/O Master’s Program, The University of Georgia, Athens, GA Executive Assessment Consultant, IBM, Remote Adjunct Faculty, The University of the Rockies, Colorado Springs, CO Lead Consultant & Assessment Manager, Corvirtus, LLC, Colorado Springs, CO Consultant, The Home Depot, Atlanta, GA Graduate Research Assistant, Career Services Center, The University of Tennessee Leadership Development Coach, Professional MBA Program, The University of Tennessee Course Instructor, College of Business Administration, The University of Tennessee Graduate Teaching Assistant, College of Business Administration, The University of Tennessee Consultant, Tennessee Assessment Center, Knoxville, TN Developmental Exercise Coach, Center for Executive Education, The University of Tennessee Graduate Research Assistant, College of Business Administration, The University of Tennessee 1/15 to Current 11/11 to 12/14 7/11 to 5/14 2/07 to 7/11 5/05 to 1/07 8/04 to 5/05 11/02 to 10/03 8/02 to 12/03 8/01 to 7/04 11/99 to 5/05 10/99 to 5/05 8/99 to 7/04 TEACHING EXPERIENCE Adjunct Faculty, PSYC6380: Workplace Psychology II 2014 Adjunct Faculty, ORG 8615: Advanced Topics in Organizational Development & Leadership 2011 - 2014 Adjunct Faculty, ORG 7650: Organizational Systems & Conflict Theories 2011 Instructor, BA 201: Introduction to Business Administration Lab 2004 Instructor, MGT 411: Labor Relations and Collective Bargaining 2002 – 2003 Instructor, MGT 301: Management Information Systems Lab 2001- 2002 Guest Lecturer, The University of Georgia Psychology Department 2006 Described use of assessments to drive organization-wide talent management practices at a Fortune 50 company. Guest Lecturer, The University of Tennessee Law School 2003 & 2004 Elaborated on pre-employment testing issues relevant to legislation and cases taught in employment law course. Brian Frost 1 ACADEMIC EMPLOYMENT I/O Psychology Program, The University of Georgia (Athens, GA) IOMP Director & Faculty Member January 2015 to Current Facilitating the administration of a new professional master’s program in I/O Psychology via budgeting, marketing, recruiting, and general management of students, faculty, and planning. Serving as a faculty member in the Psychology Department and teaching graduate courses in the IOMP, I/O Ph.D. and other programs, as needed. Organizational Leadership Program, The University of the Rockies (Colorado Springs, CO) Adjunct Faculty May 2011 to May 2014 Taught organizational systems, development, and leadership courses in night and weekend formats to working professional enrolled in professional doctorate program in organizational psychology. Center for Executive Education, The University of Tennessee (Knoxville, TN) Developmental Exercise Coach/ Facilitator October 1999 to May 2005 Facilitated and debriefed team-building exercises for professionals enrolled in developmental programs, including the Physician’s Executive MBA, the Senior Executive MBA, and the Professional MBA programs. Diagnosed and provided feedback on management team group dynamics and communication barriers. Career Services Office, The University of Tennessee (Knoxville, TN) Research Assistant/Project Coordinator August 2004 to May 2005 Wrote grant proposals and drafted timeline and evaluation plan for three-year, cross-program project. Coordinated execution of action plan for multiple campus directors and deans on a cross-program project team. Conducted mock interviews and provided feedback to over 75 job seekers. Professional MBA Program, The University of Tennessee (Knoxville, TN) Leadership Development Coach November 2002 to 2003 Designed leadership development plans and implemented them via monthly one-on-one coaching sessions. Integrated results from cognitive and personality assessments, multisource feedback reports, assessment center data, and interpersonal feedback to create individualized performance improvement plans. Coached nine clients ranging from a Fire Lieutenant to a Medical Lab Supervisor to a Senior Design Engineer. University Outreach and Continuing Education Center (Knoxville, TN) Training Evaluation Consultant Summer 2001 Developed an online distance learning program evaluation instrument. Collaborated with program directors and instructors involved with online courses to target feedback needs. MBA Program, The University of Tennessee (Knoxville, TN) Data Analyst August 2000 to May 2001 Coordinated online assessment and created individualized multi-source feedback reports, containing team members’ performance ratings of the MBA student across ten dimensions. Designed and produced the end-of-semester MBA Program Evaluation packet. CONSULTING/INDUSTRY EMPLOYMENT IBM (Remote) Manager, Leadership Solutions Consulting November 2011 to Dec 2014 Led a brand new global consulting team of senior consultants tasked with establishing a new product line of leadership assessment and development solutions. Collaborated with global sales and consulting leaders to create a strategic plan for developing a comprehensive package of best-in-class leadership consulting products and services to address global market needs. Executive Assessment Consultant Partnered on global internal and client project teams to design, deploy, and ensure the continued value of technology and data-driven human capital solutions. Designed custom online assessment solutions and conducted and presented on validity and ROI studies to active clients. Responsible for client accounts representing $1.1 M in annual revenue. Generated new sales, cross-sells, and up sells via in-person and teleconference meetings and presentations. Brian Frost 2 Corvirtus, LLC (Colorado Springs, CO) Lead Consultant & Assessment Development Manager February 2007 to July 2011 Managed cross-functional teams in the design and implementation of off-the-shelf and custom survey solutions, hiring systems, leadership and developmental assessments, and 360˚ feedback systems. Partnered on new and existing business leads via phone consultations, proposal writing, and sales presentations. Assigned to client accounts representing just over $1.2M in annual revenue. Designed, deployed, and coordinated the implementation of an entry-level hiring system for 800+ locations. Trained thousands of front-line and district managers on using products to improve talent management efforts. Facilitated competency modeling workshops with C-Suite executives in firms ranging from a rural, 15-unit grocery chain to a global, Fortune 500 organization. The Home Depot (Atlanta, GA) Assessment Consultant May 2005 to January 2007 Consulted on talent management projects across all business functions and at all levels of the organization. Designed new hiring process for organization-wide change initiative and trained and managed cross-functional client team in executing process to re-structure sales employees across 32 stores. Redesigned internal selection process for district managers and partnered with field operations and HR leaders in administration and decision-making. Conducted in-depth assessments, created reports, and delivered individualized feedback to executive candidates. Directed the integration of call center, warehouse, and retail hiring processes for newly acquired companies. Completed Future Leaders Program summer internship (2005); Named HR Employee of the Month (March ‘06). Tennessee Assessment Center (Knoxville, TN) Talent Assessment Consultant November 1999 to May 2005 Served on a small team of assessment consultants specialized in conducting assessment centers on director-level candidates for various Fortune 500 clients for hiring, restructuring, and developmental purposes. Evaluated the performance of over 800 participants in written, one-on-one, and group exercises. Wrote and edited feedback reports prior to delivery to both the client organization and the participant. REFEREED PUBLICATIONS Frost, B.C. Ko, C.E., & James L.R. (2007). Implicit and explicit personality: A test of a channeling hypothesis for aggressive behavior. Journal of Applied Psychology, 92, 1299-1319. Hoffman, B. J. & Frost, B.C. (2006). Multiple intelligences of transformational leaders: An empirical investigation. International Journal of Manpower, 27, 37-51. James, L. R., McIntyre, M. D., Glisson, C. A., Green, P. D., Patton, T. W., LeBreton, J. M., Frost, B. C., Sablyinski, C. J., Mitchell, T. R., & Williams, L. J. (2005). A conditional reasoning measure for aggression. Organizational Research Methods, 8, 69-99. INVITED PUBLICATIONS Frost, B.C. (2010, October 8). How do I improve team morale? Leadership: A supplement to the Colorado Springs Business Journal. p. 5. CONFERENCE PRESENTATIONS Wood, L., Hoffman, B., & Frost, B.C. (2013). Forecasting profitability: Strong, positive climate for OCB pays off. Paper presented at the 28th annual conference for the Society for Industrial and Organizational Psychology, Houston, TX. Hoffman, B. & Frost, B.C. (2013). I-O research & practice: Why can’t we be friends? Invited Session for Master Collaboration presented at the 28th annual conference for the Society for Industrial and Organizational Psychology, Houston, TX. LoPilato, A.C., Kennedy, C., Wood, L., Hoffman, B. & Frost, B.C. (2012). Unit attitudes, performance behaviors. And financial performance: A longitudinal study. Symposium presented at the 27th annual conference for the Society for Industrial and Organizational Psychology, San Diego, CA. Brian Frost 3 Wood, L., Hoffman, B., Bynum, B., & Frost, B.C. (2011). When the going gets tough, organizational climate makes the difference. Paper presented at the 26th annual conference for the Society for Industrial and Organizational Psychology, Chicago, IL. Wright, M. & Frost, B.C. (2009). The relationship between team-level aggression and basketball performance. Paper presented at the 118th annual American Psychological Association Convention, San Diego, CA. Frost, B.C. & Hyatt, D. (2008). 2008 Industry survey results: Are we recruiting, hiring, and engaging a diverse workforce? Invited Session presented at the Multicultural Talent Summit for the Multicultural Foodservice and Hospitality Alliance, Chicago, IL. Frost, B.C. (2006). A test of the channeling hypothesis/integrative model of aggression. Symposium presented at the 21st annual conference for the Society for Industrial and Organizational Psychology, Dallas, TX. Frost, B.C. & McIntyre, M.D. (2003). Measuring implicit versus explicit aggression: Who’s ready to rumble? Symposium presented at 18th annual conference for the Society for Industrial and Organizational Psychology, Orlando, FL. Frost, B.C. (2002). Measuring implicit versus explicit aggression: Who’s ready to rumble? Invited Session presented at 2002 Tennessee Psychological Association Convention, Nashville, TN. GRANTS Received top ratings in reviews from $750,000 FIPSE proposal, but the fund was cut by Congress (2005) UT College of Business Administration Scholarly Research Grant, $2,500 (2002) ACADEMIC HONORS & AWARDS Graduate Teaching Award Finalist, UT College of Business Administration (2004) Pilot Oil Chair of Excellence Scholar (2002-03) Graduated magna cum laude with High Honors (1998) Selected to Leadership Resource Team (1996-98) Alumni Academic Scholarship (1994-98) Riverwood International Scholarship (1994-96) PROFESSIONAL SERVICE Ad hoc reviewer for Journal of Applied Psychology (2008) Reviewer for Society for Industrial and Organizational Psychology Conferences Reviewer for Academy of Management Conferences Reviewer for the Academy of Human Resource Development International Conferences COMMUNITY SERVICE Leadership Pikes Peak, Colorado Springs, CO (Consulting role) Chancellor’s Leadership Class, University of Colorado at Colorado Springs (Training role) Habitat for Humanity, Colorado Springs, CO and Atlanta, GA (Volunteer role) KaBOOM!, Atlanta, GA (Volunteer role) AFFILIATIONS Society for Industrial and Organizational Psychology Academy of Management – HR and OB Divisions American Psychological Association Phi Beta Kappa National Honors Society Brian Frost 4
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