Christopher Marsh 10862 Heather Ridge Circle Apt 106 Orlando, FL 32817 (954)270-5144 [email protected] My current career goal is to find a challenging and rewarding position which will help me to earn my Master's degree in Industrial/Organizational psychology at the University of Central Florida. EDUCATION / NOTABLE EXPERIENCES Master of Science, I/O Psychology, University of Central Florida - Graduates Spring 2016  Development and presentation of executive summaries and white papers for organizational consulting assignments.  Job analysis project with data analysis and deliverables performed for Waldorf Astoria's Spa Concierge role  Courses Completed: Organizational Behavior and Leadership, Research Methods, Ethical Issues in I/O Psychology B.A., Psychology, Florida Gulf Coast University – Graduated May 2013 Minor in Sociology and Interdisciplinary Studies  Multiple experiences with experimental/non-experimental research with statistical analysis.  Facilitated a professional’s discussion during a civic dialogue event on campus. RELEVANT SKILLS Organizational Consulting Solutions, Needs Assessment, Journal Article Research, Job Analysis, Personnel Selection, Human resources/Recruiting practices (HRIS, Applicant tracking systems, Pre-Hire Screening, Recruiting, Conducting and scheduling interviews) Time Management and Multi-tasking skills, Organization, Strong written and verbal communication skills, Phone skills, Typing/10-key 60+ wpm, MS Office (Word, Excel, PowerPoint, Access, and Outlook), Data Entry and analysis, SPSS, Customer Service. EMPLOYMENT EXPERIENCE Spa Concierge and Reservations Agent, Waldorf Astoria Orlando – November 2014 to Present  Scheduling spa services and golf tee times in a high volume environment.  Provide luxury level guest service and building client relations through face to face, telephone, and e-mail communications. Human Resources/Recruiting Intern, Citco Technology Management - May 2014 to August 2014  Perform technical and informational pre-screening of over 300 job candidates.  Arranging and scheduling interviews, background/credit checks, and drug screening for candidates and over 100 new hires respectively.  Utilizing and maintaining the organization of the Taleo applicant tracking system and various spreadsheets used for internal record keeping of recruiting activities.  Operation of the Citco HRIS to add new hires, process the termination of employees, update pay changes, and perform other employee status updates. Health Enthusiast (Retail Associate), Vitamin Shoppe - June 2013 to May 2014  Provide excellent customer service by meeting customer’s needs and helping them to make informed decisions on products to best reach their health and wellness goals.  Deliver services while demonstrating branded customer experience and Vitamin Shoppe company values. Industrial/Organizational Psychology Intern, Global HR Research – May 2013 to June 2013  Performing internal job analysis to streamline the hiring process of over fifty entry level incumbents during a time of expansion in the company.  Creation of Job descriptions using legally defensible methods  Assist with implementing psychological assessments to client’s customized hiring process. Head Deliverer/Busperson, Leone’s Pizzeria – June 2010 to August 2011  Task management of delivery and busing team including driving logistics, and quality assurance.  Responsible for maintaining a clean customer environment, on-time delivery of food, and employee morale.