Queensland Airports Limited
Position Description
Position Title:
ICT Business Systems Analyst
Location:
Gold Coast Airport
Department:
Information and Communications Technology
Reports to:
Manager ICT
Reporting to this position:
N/A
Employment Status:
Permanent Full Time
________________________________________________________________________
Position Purpose:
This role is to perform a number of duties around delivering improved business processes
and business knowledge creation. The incumbent will work closely with the Manager ICT, ICT
Service Level Managers, QAL business analysts and other senior management roles to
identify, document, improve, create and maintain various business solutions utilising
Microsoft solutions and other business systems. It is of utmost importance that the
incumbent has excellent interpersonal and communication skills, as this is fundamental to
this role being a success within the QAL business.
Responsibilities:
Analyze complex business functions, gather data and evaluate requirements in order to
determine people and operational objectives.
Review/assess system capabilities and translate complex business requirements into
technology specifications to inform the development or configuration of new programs
and/or systems, including the ability to develop required software tools.
Prepare reports providing summaries and trends and make recommendations to inform
technical design requirements (SSRS)
Provide technical advice and guidance to ICT Services Managers enabling the achievement of
business objectives.
Aggregating data from multiple sources in an efficient data warehouse to design enterprise level solutions for large multi-dimensional databases.
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Identifying, design, build, testing, optimizing, and maintenance of a SQL MSBI Stack with
emphasis on SSIS, SSAS, and SSRS
Analyse, design, build and maintain MS Sharepoint 2013 workflows, reporting dashboards
and applications
Analyse, design, build and maintain mobile web applications using Blink Mobility Platform
Qualifications, Knowledge and Skill Requirements
Essential:
 4-5+ years hands on experience in Microsoft Business Intelligence stack, including
programming in a MS SQL BI stack and Sharepoint environment

Relational and multi-dimensional database schemas, reporting and analysis

The design and build of ETL solutions

Data Warehouse Modelling including multi-dimensional data models preferably
using data modelling tools such as OLAP Cubes

The application of data mining algorithms

Writing queries; and design of reports

Data Warehouse design

Solid knowledge of Multi-Dimensional Expression (MDX) and SQL Queries

Advanced knowledge of concepts and practices of BI

Understanding and application of Kimball Methodologies

Bachelor's Degree in Information Technology or equivalent program
Desirable:
 Microsoft Business Intelligence and Developer Certifications
Key stakeholders:
Internal:
Staff at all levels
External:
Software and system and support vendors
Key Result Areas:
1.
2.
3.
4.
5.
MS Business Intelligence system enhancement
Sharepoint 2013 business tool enhancement
Business solution enhancement
Strong relationships with key staff
Team Participation, Quality and WH&S
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Duties and Responsibilities
1. As outlined in Essential Knowledge and Skill Requirements above
Personal Attributes and Capabilities:
Responsibility and accountability – Responsible and accountable for own and direct staff
practices and standards, able to work with general supervision and strong attention to detail
Achievement orientation – Committed to achieving company, team and personal objectives
Flexibility – Able to adapt to and work effectively within a variety of situations and
understanding and appreciating different and opposing perspectives
Communication – Understand and respond appropriately in a constructive and professional
manner.
Teamwork – Encourage and participate in a positive teamwork environment.
Developing self– Willing to participate in training and development.
Integrity – Respectful, courteous and cooperative relationships established and maintained
with all staff, stakeholders and internal and external customers.
Confidentiality – Confidentiality of information maintained regarding QAL and staff.
Stress resistance – Perform consistently during peak times and when under pressure.
Professional management – Professionally manage oneself and be accountable for the
professional application of duties.
Organisational Values
The employee is expected to demonstrate behaviour which is aligned to our core values:
Customer Service
We recognise that our customers are key to our business and we promote an atmosphere
where we can work together to satisfy our customers’ expectations. We participate in and
promote a customer-centred culture that emphasises outstanding service at every level of our
organisation.
Teamwork
The employee will engage in and champion a culture where employees work together and are
committed and responsible. We are loyal to each other, support each other’s efforts and care
for our fellow employees, both personally and professionally. QAL creates value by working
within and across our business units. We acknowledge that the best solutions come from
sharing ideas knowledge and skills.
Passion & Enthusiasm
Passion and enthusiasm underpins our organisation. We embrace and meet challenges with
a positive attitude showing pride, enthusiasm and dedication in everything we do. We are
committed to providing high quality service and are creative in delivering value to our
stakeholders by anticipating change and capitalising on opportunities.
Respect
QAL employees treat each other with respect at all times. We value our colleagues, encourage
development and reward good performance. Interaction with our team members, customers
and stakeholders is approached with the highest degree of dignity, equality, trust and
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sensitivity. At QAL, we appreciate the importance of diversity and value all individuals and
their contributions.
Professionalism
We are committed to proficiency, reliability, and excellence in all aspects of our conduct and
performance. We are accountable for our actions and to our communities, stakeholders and
one another. We embrace ethical standards by exhibiting a courteous, conscientious, well
presented business-like manner.
Integrity
We are all personally accountable for the highest standards of behaviour, including openness,
honesty and fairness in all aspects of our work. We abide by our word and fulfil our
commitments as responsible citizens and employees. We are principled and prudent in the
way we manage ourselves and the business.
Performance Measurement
KRAs
1. MS Business Intelligence
system enhancement
Measurement method
Continue the development of the QAL
Business Intelligence System with
measurable additional functionality
Enhancement the business value of
Sharepoint 2013 by adding businessdriven functionality
Create new or enhance existing business
solutions
%
30%

Strong relationship ties grown through
close association with other business units
10%

Compliance to relevant statutory
regulations and airport policies and
guidelines monitored
All compliance requirements (e.g.
legislative, policies, procedures) adhered
to
WH&S issues identified and reported
Quality internal and external customer
services provided
Ongoing

2. Sharepoint 2013 business
tool enhancement

3. Business solution
enhancement
4. Strong relationships with
key staff
5. Team participation
Quality and WH&S




Total
ICT Business Systems Analyst
30%
30%
100%
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ACKNOWLEDGMENT
I acknowledge that I have read and understood the key result areas described in this Position
Description and agree to carry out my duties and responsibilities to the best of my ability. I
also understand that at times I may be required to undertake other duties relevant to the
position that are not listed in this statement. I acknowledge my employer’s right to alter this
Position Description from time to time.
Name: ………………………………………………
Signed: ………………………………………………
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Date: ….../..…./…...