The Recruitment Process
Applications will be accepted from
June 11 - July 27, 2015
An RCTC Employment Application is
available on our website at www.rctc.org
Questions should be directed to
Human Resources at (951) 787-7141
The successful candidates who are
selected to interview will be contacted
directly. The following dates have
been confirmed - it is recommended
that applicants plan their calendars
accordingly.
Oral Board Interview:
August 17, 2015
The successful candidate(s) from the
Oral Board Interview will be notified by
the end of the business day if they are
selected to proceed to the Management
Interview.
What Makes RCTC Special?
The Riverside County Transportation
Commission (RCTC) is seeking highly
qualified applicants for the position of
• A highly-supportive Board of elected
officials who consistently make decisions
for the overall benefit of Riverside County
• A can-do, no-nonsense collaborative
approach to delivering our programs and
projects
• A demonstrated track record as willing
partners with private industry and other
agencies to accomplish goals
• Dedicated and experienced management
team with long-term stability
• Competitive salary and benefits
Toll Operations
Manager
Salary Range
$11,883 - $16,041 per month
(pending budget approval, effective 7/9/15)
Click here for a copy
of the job desciption
Management Interview:
Morning of August 18, 2015
Riverside County Transportation Commission
4080 Lemon Street, 3rd Floor
P.O. Box 12008
Riverside, CA 92502-2208
phone: (951) 787-7141
fax: (951) 900-6030
email: [email protected]
website: www.rctc.org
About RCTC
The Ideal Candidate
Since 1976, when RCTC was created by
the state legislature, local voices have had
an important and critical role in deciding
our transportation future.
Reporting directly to the Toll Program
Director, the ideal candidate must be
comfortable operating in a transparent and
relatively high profile environment.
In 1988, RCTC proposed a half-cent sales
tax for transportation, Measure A. When
78.9% of voters approved the 20-year plan,
RCTC became the agency charged with
making sure the mobility improvements
voters wanted became a reality. In 2002,
voters approved an extension of Measure A
until 2039.
We are seeking a professional who:
Today RCTC plans and implements
transportation and transit improvements,
assists local governments with money for
local streets and roads, helps smooth the
way for commuters and goods movement,
and ensures that everyone has access to
transportation. Riverside County continues
to grow faster than other parts of California
in job creation, population, and addressing
transportation needs.
RCTC is governed by a 34 member
Commission that includes a mayor or
council member from each of Riverside
County’s cities, all five members of the
Board of Supervisors, and a non-voting
appointee of the Governor. We are fortunate
to have a supportive and collaborative
Board who empowers RCTC to deliver the
Board’s vision and key objectives.
•Would jump at the chance to build
a toll operation organization from the
bottom up, including playing a key role
in the hiring of toll operation staff and
contractors to structure RCTC for future
operating success
•Is excited by the opportunity to
influence and guide the planning,
design, testing, and deployment of toll
systems for RCTC’s 91 Express Lanes
extension and I-15 Express Lanes
•Wants to be the first RCTC Toll
Operations Manager with the
opportunity to put his/her distinct
fingerprints on RCTC’s new era of
tolling
•Aspires to have substantive authority
and influence over daily express
lane operations including staffing,
management of toll system vendors
and operators, and best practice
implementation
We Offer:
• entrepreneurial spirit
• creative energy
•enthusiasm
•excitement
•initiative
• commitment to new ideas
• strong team environment
About the Position
Under general direction, this position
plans, organizes, oversees, coordinates,
and manages the day-to-day operations of
the toll express lanes for the Commission;
performs managerial work and provides
daily oversight in organizing, coordinating
and controlling the operations of the
Commission’s toll express lanes; manages
the effective use of department resources,
contractors and consultants to improve
organizational productivity and customer
service; provides highly complex and
responsible support to the Toll Program
Director in areas of expertise.
Knowledge of: Principles, practices
and techniques used in the conduct
of an effective toll program, including
contract management, marketing and
community outreach techniques and
materials and business and IT system
integration. Principles and practices of
public agency tolling and express lane
operations, including toll collection and
violation enforcement technology, roadway
operations, fee generation and collection
practices; customer service practices and
procedures. Principles and practices of
public agency and toll express lanes budget
development and administration and
sound financial management policies and
procedures.
Education and Experience: Equivalent to
graduation from an accredited four-year
college or university with major coursework
in transportation planning/engineering,
business or public administration, or closely
related field. A minimum of eight (8) years
of increasingly responsible professional
experience in revenue-generating, 24/7
transportation programs and roadway
operations management, including at least
three (3) years of supervisory experience.