1. technology and computing
2. computer certification

Certificate IV in
Warehousing Operations
AT A GLANCE
Duration
This qualification can
be completed within
6-24 months *1
TLI41810
Delivery
Face-to-face
The Certificate IV in Warehousing Operations is a course for those engaged in warehouse
and logistics operations within the Transport and Logistics industry. It involves a broad
range of skilled operations, usually within a range of broader related activities involving
known and unknown routines, methods and procedures where considerable discretion
and judgement is required in the selection of equipment, services or contingency
measures and within known time constraints. It is likely to include responsibility for
coordinating the work of others.
Assessments
Assessment methods may
include written questions,
projects, observation in
simulated workplace,
observation in workplace,
case studies, third party
reports *3
Cost
State and Commonwealth
Government Funding may
be available for this course.
Contact us to find out
whether you are eligible.
Qualification
Certificate IV in Warehousing
Operations TLI41810
WHY LEARN WITH US
01
EXPERT TRAINERS
Our facilitators have relevant onthe-job experience. This means
they understand the challenges
you face and the skills you need to
have to succeed.
02
WHAT TO BRING
WHO IT’S FOR
■ Warehouse managers
■ Pen
■ Warehouse administration supervisor
■ Notepad
■ Warehouse service supervisor
ENTRY REQUIREMENTS
There are no pre-requisites for this qualification, however students are required to have an
intermediate understanding of the use of computers and the internet. Computers are used
throughout the program to access warehousing programs and regulations, for documents and
report writing and use of intranet. Students are also required to be currently employed in the
warehousing industry.
COURSE HIGHLIGHTS
MEET NEW PEOPLE
We keep our class numbers small
so you can get all of the help you
need. Meet new people and learn
in an environment that’s fast-paced
and fun.
03
STAND OUT FROM THE CROWD
Whether you’re learning new
skills or formalising those you
already have, your qualification will
give you an edge over other job
seekers.
■ Gain skills and knowledge in warehouse operations
■ Understand principles of customer service
■ Learn to manage personal work priorities
■ Develop an understanding of sustainability
This nationally recognised qualification is delivered by Real Institute RTO ID 91669. It provides skills and
knowledge to the industry standard but does not guarantee a job. We actively tailor training for people from
diverse backgrounds, including those with disabilities, and encourage all to apply.
Read more about this course at realinstitute.com.au or call us on 1800 86 22 84 to get started now.
CERTIFICATE IV IN WAREHOUSING OPERATIONS TLI41810
WHAT’S IN THIS COURSE
The units of competency listed below are an example of the units that would typically be included in
this qualification. The programs we deliver can be customised and contextualised to suit your business’
learning needs and objectives.
Cluster 1 – Getting Started in Workplace Health & Safety
Complete workplace orientation/induction procedures TLIL1001A
Follow occupational health and safety procedures TLIF1001A
Develop and maintain a safe workplace TLIF4014A
Implement and coordinate accident-emergency procedures TLIF4007A
Cluster 2 – Providing a Quality Service
Develop plans to meet customer and organisation needs TLIP4001A
Coordinate quality customer service TLII4001A
Apply quality systems TLIJ3002A
Promote effective workplace practice TLIL4033A
Cluster 3 – Managing Information
Manage workplace information TLIP4005A
Collect, analyse and present workplace data and information TLIE4006A
Apply workplace statistics TLIE4013A
Check and evaluate records and documentation TLIA4005A
Cluster 4 – Leading a team
Facilitate work teams TLIG4006A
Lead a work team or group TLIG3002A
Apply conflict/grievance resolution strategies TLIL4005A
Manage personal work priorities and professional development TLIL4009A
Cluster 5 – Sustainability and the Environment
Implement and monitor environmentally sustainable work practices TLIU3011A
Implement and monitor environmental protection policies and procedures TLIU4001A
Develop workplace policy and procedures for sustainability TLIU4010A
Facilitate and capitalise on change in the workplace TLIP4002
*1This program is run over a minimum duration of 12 months.
*2All learning activities are supported by an assigned learning specialist for the duration of the course.
*3 To achieve this qualification the learner will need to demonstrate competency through a variety of assessment tasks.
For more information contact us on 1800 86 22 84
or visit our website; realinstitute.com.au
This nationally recognised qualification is delivered by Real Institute RTO ID 91669. It provides skills and
knowledge to the industry standard but does not guarantee a job. We actively tailor training for people from
diverse backgrounds, including those with disabilities, and encourage all to apply.
Certificate IV in Warehousing Operations-0109 -V1- AUS-RI