Graduate Recruitment Officer Job Description This job description provides information on everything you’ll need to know to be a Graduate Recruitment Officer. Key Responsibilities Person Specification Day in the life of a Graduate Recruitment Officer Key Attributes Graduate Recruitment Officers are responsible for the sourcing of sustainable employment opportunities for learners to achieve placements. A Graduate Recruitment Officer will use a variety of techniques including effective diagnosis, and individual and group coaching to achieve sustainable employment for their registered learners. Alongside working towards strict targets and guidelines in accordance to the programme obligations and REED NCFE processes, Graduate Recruitment Officers will be expected to carry out any other duties as may be specified by their manager from time to time to help fulfil our core purpose… to connect the world of learning with the world of work. Team Structure Senior Operations Manager Head of Graduate Recruitment Graduate Recruitment Officer Graduate Recruitment Officer Graduate Recruitment Officer Key Responsibilities of a Graduate Recruitment Officer Employer Development Activity Building the profile of the University of Greenwich among employers and extending the range of employers recruiting at or from the University including targeting non-traditional graduate employers and unadvertised vacancies from the “hidden” labour market. Marketing new and recent graduates of the University to potential employers through candidate-led marketing, and speculative application support for individual graduates and undergraduates. Developing long term and sustainable relationships with employers to meet their employment needs exclusively through University of Greenwich graduates and this “free to the employer” service. Attending and delivering presentations, seminars and careers fairs as necessary to achieve this objective. Co-ordinating and promoting internships, vacation schemes, open days and work taster schemes on behalf of employers. Facilitating access to campus resources for employers and providing organisational support for events Organising and managing multi-employer events in particular sectors or markets, liaising effectively with employers and carrying out effective on campus marketing Carrying out screening activities, co-ordinating assessment centres, providing feedback to employers and graduates on behalf of employers Undergraduate/Graduate Development Activity Coaching and supporting individuals referred by the University of Greenwich Graduate Employment Team (GET) in order for them to understand, develop and evidence the mindset that will allow them to compete effectively in the labour market. Delivering individual and group interventions with referrals from GET to address labour market understanding, job search skills, interview skills and CV preparation Effective on –campus marketing to undergraduates and off-campus to recent graduates to promote the services of this new team Liaison with University Teams and Departments Marketing and delivering communications and training to University of Greenwich academic staff to help them understand mindset concepts and the importance of employability skills within academic delivery. Working collaboratively with the University of Greenwich Graduate Employment Team (GET) and other departments and teams within the University. Provide regular activity-centred MI on recruitment activity undertaken to Reed management and the University Graduate Recruitment Officer Specification Essential Criteria Must have experience of at least one of the following (preferably more than one): 1. demonstrable success in high volume graduate recruitment working in house as a graduate recruiter 2. working successfully specifically in the field of graduate recruitment as a recruitment consultant 3. delivery of employability support and/or coaching either individually or to groups of individual young people or graduates Direct experience of managing elements of selection and assessment and will have an understanding of appropriate employment legislation. Experience of organising large events with multiple organisations and individuals. Flexibility to attend evening and out of hours events as required. Experience of using analysis to agree clear action plans internally or with other parties Demonstrable experience of working collaboratively, supportively and successfully with suppliers or customers to improve, maintain or recover service delivery under a contract or service level agreement Experience of engaging with a variety of seniority levels both internally and externally and across different organisations Experience of managing negotiations to achieve positive outcomes. Experience of working in an office and on client site professional environment and able to give examples of qualities demonstrated within this environment. Experience must have been gained within a fast-paced service focussed, client or account management, target driven business environment. Examples of this may include Sales, Contract Management, Agency Recruitment, Training, Account Management or any other B2B Sales/Customer Management environment Clear and structured judgement and decision-making skills Ability to work with exemplary attention to detail, good time management skills, and the ability to prioritise whilst meeting deadlines Ability to lead on relationship management to build lasting and rewarding employer and departmental relationships Strong communication skills in order to make programme requirements clear whilst providing guidance where required in a highly professional manner Solutions focused and able to embrace a challenge with resilience Flexibility and creativity, displaying patience, empathy and be able to confidently provide advice and guidance. Technical skills including; strong and immediately effective communications skills, excellent IT and administration skills (MS Word, Excel, PowerPoint), good numeracy skills and excellent written and verbal communication/record keeping skills Effective negotiations skills complimented by the ability to consider strategic solutions with a commercial focus Desirable Criteria Degree or relevant equivalent qualification. Degree topics may include psychology, sociology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to work with the specific client groups this role will involve. Level 3 or 4 NVQ would be of interest. Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme). Experience of sales/marketing within a recruitment context Level A psychometric testing Technical skills include the ability to use technology to deliver results and knowledge of undergraduate and postgraduate qualifications and study. Personal interests include interest in career and self development. A day in the life of a Graduate Recruitment Officer What might a typical day involve? 8.40 Arrive at work, catch up with the colleagues about what they did last night and plans for after work. Coffee, Tea, Toast – open emails. 8.45 Respond to all priority emails, Acknowledge Job Applications. Print off evidence for any outcomes, new job descriptions sent through. 9.00 Review previous evening to do list and quick 5min run through with the team the day’s plan of action. 9.10 Check the schedule and print off workshop attendees – set up workshop area TV and laptop for the day. 9.15 Send out any jobs that need advertising. Follow up calls to Students/Graduates who may be applying for a role but still not sent through tailored CV. Send out any 2nd stage tests/assessments to be completed. 9.40 Business Develop – Follow up on CVs sent, Job Roles, and Interviews attended. Review CV’s – track and change and return to Students/Graduates to understand changes. Update X2. 10.00 Dependant on the day and who is on the rota for the first 2 hour workshop to commence. Business development time for the other Officer. DROP IN 1-2-1’s start for the day. Review CV’s – track and change and return to Students/Graduates to understand changes. 10.45 Drop in Job Search/1-2-1’s times – Job matching all taking place. Application form reviews/ Advice updates / Review CV’s – track and change and return to Students/Graduates to understand changes. 12.00 Dependant on the day – Second 2 hour Workshop to Commence. First Workshop Finished and students on their way out. Advertise jobs by word of mouth to the students/graduates 12.45 Follow up on any emails received whilst in 1-2-1’s return phone calls / messages from students. Application form reviews 13.00 Dependant on the day 2 hour workshop commences. Lunch – Tell everyone around you, you are going for lunch…… Advise front desk so you can have 5 minutes peace and quiet! 13.30 Answer the phone for the millionth time and book student / Graduate into next workshops available – ALWAYS informing them LATENESS is not accepted and if late they will not be admitted into the workshop. Carry on eating – whilst reading Daily Mail and updating fellow colleagues of what is happening with the celebrities in the world! 14.00 Dependant on the day – 2 hour Workshop Commences! Job matching cv review – TRACK AND CHANGE / 1-2-1 drop ins, Business Development calls. X2 time. Workshop finishes – advertise by word of mouth to all students jobs recruiting for. 15.30 Mass email out to Students and Graduates for the jobs we are recruiting for. Liaise with the Academics to get help engaging with the students and graduates to apply for the jobs. 15.45 Decide it is time for sweets/chocolate/fizzy drinks 15.55 Realise the clock is ticking and the to do list is still not completed! 16.00 Final 2 hour workshop finishes. Review applications forms, cover letters offer advice – track and change and resend back to students. Send over application to jobs. Start to create the following day to do list. 17.25 Check the clock – realise you have missed the fast train home and carry on working! BUSINESS DELIVERY ORGANISATIONAL Judgement and Decision Making Performance and Sales Orientation Professionalism and Integrity Approach to Quality Researches options and opportunities (may include discussions with Co-Members from across the business) Evaluates all options and makes sound business judgements Understand priorities and the importance of deadlines and has a sense of urgency. Separates relevant information from irrelevant information, and places emphasis on business need Strong investigation skills, identifying smoke screens and not accepting things at face value Negotiates and sells ideas thoughts and options Influences others Is personable and persuasive Is able to build rapport and relationships quickly and successfully Is a strong communicator putting forward credible arguments and perspectives Is proactive and self motivated Has an appreciation and understanding of targets and deadlines Is able to work in a fast paced and performance driven environment Is persistent and does not give up easily Delivers on promises and is reliable and accountable Says what they mean and does not overpromise Shows professional courtesy to colleagues Is open and honest Is willing to support the Reed in Partnership Team, providing advice and support to other Co-Members across the business Takes pride in work Has knowledge of and adheres to company procedures Achieves quality through forward planning and foreseeing obstacles Has high standards for work and maintains the high standards Keeps good and timely records Concentrates and focuses on activities Checks work and follows up on processes Has an attention to detail and maintains attention to detail Is super organised, methodical and logical when working with processes Manages time effectively building in a contingency, identifying core priorities and addressing those first Adheres to processes and able to identify areas for improvement PERSONAL QUALITIES PROJECT FOCUS Achievement, Challenge and Resilience Flexible and Creative Time and Deadline Management Guidance and Support Is determined to succeed and overcome obstacles Is resilient and not overly sensitive Knows when to challenge and when to put their foot down Is self motivated Goes the extra mile Is a self starter and enthusiastic Is committed to developing self and is willing to learn Has an adaptable working style and approach according to business needs and contract changes Is open to change and willing to try new challenges Has a creative thinking style and is willing to try several approaches Has an adaptable approach and tailors communication style to the audience Understands the importance of meeting deadlines Able to manage time appropriately and understand the importance of prioritisation Keeps an open mind at all times, able to respond quickly to change and think on their feet. Uses advanced and deep level questioning to understand issues Uses active listening to check understanding of areas of risk and in order to recommend appropriate and useful information and support Explains things clearly to Co-Members at appropriate times and at the appropriate level Draws on internal and external resources to support activities
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