Resilience in Healthcare Masterclass –event timetable Venue: Henriette Raphael Building, Function room, Guy’s Campus Thursday 7th May - session chair Dr Adrian Hopper 13.15-13.45 - Delegate registration. Tea & coffee available 13.45-14.00 - Welcome – Dr Peter Jaye & Mr Ollie Smith 14.00-15.30 - Keynote – Resilient Healthcare - Professor Erik Hollnagel 15.30-15.50 - Q&A / discussion forum with Professor Erik Hollnagel 15.50-16.15 - Refreshments 16.15-17.00 - Modelling organisational resilience - Dr Janet Anderson 17.00-17.45 - Facilitated small group discussions – populating CARe model using personal reflections 17.45-18.00 - Question car park 18.00-19.00 - Drinks reception & networking 19.30 - Optional evening dinner (self-funded) – The Market Porter, Borough Market Friday 8th May - morning session chair Dr Al Ross 9.00-9.30 - The cornerstones of resilience - Dr Janet Anderson & Dr Al Ross 9.30-10.30 - Facilitated group discussions – How do we know if our unit or team is resilient? 10.30-10.45 - Refreshments 10.45-11.15 - Common safety and quality issues in hospital care - from Safety I to Safety II - Patricia Snell & Dr Adrian Hopper 11.15-12.30 - Emerging findings from our work in the Emergency Department and Older Person’s Unit - Dr Myanna Duncan & Dr Jonathan Back with reflections from clinical partners 12.30-13.15 - Lunch break Afternoon session chair - Dr. Janet Anderson 13.15-13.45 - Making medication administration safer: A resilience approach - Amelia Samuel & Dr Alice Oborne 13.45 - 14.15 - Integrating resilience into current approaches to QI - Dr Al Ross 14.15 - 15.45 - Facilitated group work – designing an applied project using resilience principles Refreshments will be available throughout the afternoon session 15.45-16.20 - Expert panel discussion & question car park – Dr Peter Jaye, Patricia Snell, Dr Adrian Hopper, Dr Al Ross & GSTT clinical partners. Chair: Dr Janet Anderson 16.20-16.30 - Concluding remarks - Dr Peter Jaye 16.30 - Event close
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