E Komo Mai! Aloha and Mahalo for selecting our hale (home) away from yours. Maui Sunseeker LGBT Resort is a cozy retreat on the sunny south shores of Maui. Our units feature either breathtaking ocean views, peaceful garden views or relaxing poolside views, whale watching to the max during season and sunsets. For social hour, it’s a tradition amongst our guests to take a cocktail up to the rooftop around 5:30 pm and spend an hour or so watching the breathtaking sunset while making new friends. Our resort has a peaceful atmosphere with shopping, bars and dining just minutes away. Directly in front of the resort is Mai Poina ‘Oe la’u Beach, five miles of a warm white sand, perfect for walking, swimming, snorkeling or fishing. If you are a windsurfer, it is one of the easiest spots to get into the water on the island. It is also known as nesting grounds for the green sea turtle and the highly endangered hawksbill turtle. From July to September, females come ashore and lay eggs. If you happen to find a turtle or a nest, please keep a good distance away as these endangered animals are federally protected. We firmly believe in our guests experiencing Maui and all of her beauty, not just visiting us for a suntan. We highly recommend booking an activity through us, whether it be a thrilling helicopter tour, a snorkel adventure or just a relaxing sunset sail. This Visitor Information Guide has been compiled to assist you, our guests, in making your Hawaiian vacation the best possible. The following few pages offer some information you might also find useful. It may help you decide what do and where to go. We hope it helps. We have incorporated a brief history of the Hawaiian Islands as well. You might find it helpful in conversations as you explore our beautiful valley isle. We sincerely welcome your comments and suggestions – both about our home and about any experiences you have on Maui. Just leave them online at mauisunseeker.com and we will incorporate them in time into this guide. We sincerely hope you enjoy your holiday on Maui. Destination Maui: Your Home Under the Rainbow ! And please do come back again, we welcome repeat guests. Mahalo and enjoy with our ho'omaika'i (blessings) 2 Sunseeker Activities is our complimentary concierge service we strongly recommend you utilize for booking your vacation activities. We researched the activity operators to identify the best in class that are also LGBT owned, operated or friendly. Booking through Sunseeker Activities also helps the hotel and lets the provider know you are one of our honored guests. You may book either online at sunseekeractivities.com or consult with one of the hotel associates at the front desk. Things to Know Maintenance - Our team is available for any maintenance or repairs that you may require. Please contact the Front Desk. Any damages that occur should be reported immediately to allow time for replacement or repair. Massage - On site Massage Therapy is also available. Contact the Front Desk for scheduling. Massage is provided by independent licensed therapists. Parking – Complimentary parking is provided. For Building 300 guests rooms please park behind Building 300. For guests in Buildings 100 and 200, please park in the parking spaces located on Wailana Place at the front of the property next to room 111. Building 600 spaces are adjacent to that building. Pool - FOR REGISTERED GUESTS ONLY No lifeguard on duty - swim at your own risk. The pool is available 24 hours; however, please observe quiet hours 8:00 pm until 8:00 am. Have respect for your fellow guests. The pool area is clothing-optional, but please cover up when moving to or from the pool area. Post Cards – Complimentary Sunseeker post cards are available in the office. Pharmacy – Longs Drugs, open daily, located at 1215 S. Kihei Road in Longs Center, about one mile south of the hotel. 808-879-2259 Photocopies – We are happy to make copies for you in the front office. For large copy jobs, Fedex Kinkos is located in Kahului at 395 Dairy Road, 808-871-2000. Public Transportation – Maui Bus Service has bus stops located about two blocks north or south of the hotel. For a schedule of bus services, please contact the Front Desk or see on the web at http://www.co.maui.hi.us/index.aspx?N ID=605 Quiet Hours - 8:00 pm to 8:00 am. Please keep noise to a minimum to avoid disturbing other guests Building 300 Rooftop Tanning Deck – This area is provided strictly for the use of REGISTERED GUESTS ONLY. Smoking - No smoking is allowed in the rooms or any other interior areas of the property. Any place outdoors, you are welcome to smoke Shoes - Please remove your shoes before entering your room or a local home as this is an island tradition. Not only does it make you feel relaxed, it helps keep the dirt and sand outside. Your toes will thank you (and your housekeeper will too). Sand - If you have a lot of sand on you from the beach, please rinse off under the outdoor shower located near room 211 on the Sunseeker side or at the west corner of the Building 300 near Wailana Place. There are also multiple water hose locations around the property to rinse your feet. Sharp’s - To protect our staff and other guests, a sharps (needle) container is available behind the office as well as individual containers. Just ask the front office staff. Trade Winds - The frequent trade winds of the Pacific blowing through the isthmus between West Maui Mountains and Haleakala offer a refreshing relief to our normal airconditioned environment. Opening the windows will bring in comfortable temperatures most of the time. By the time the breeze reaches us, it has picked up plenty of dust from the cane fields and sand from the beaches, so if you plan to be out all day, please close the windows – it will keep your room cleaner. And one special request, electricity on an island is very expensive. Please use the A/C for your comfort but if the fresh air is sufficient, then we encourage you to open the windows and turn the A/C off. Washer/Dryer – Coin operated laundry machines are provided for your convenience, located behind Building 200 and at the north end of Building 600. Laundry soap is provided for your convenience. Weather-Related Emergencies - In case of a natural disaster/emergency, guests will be contacted by the Front Desk staff if immediate evacuation is necessary. The Front Desk personnel can answer any questions regarding specific procedures. Wireless Internet – Provided complimentary in all guest rooms and throughout the entire property. It is secured; obtain the network key from the front desk. Suntan Oil – Recognize it does stain; please cover the furniture if you must sit before showering. Please apply spray type lotion outside and not in your guest room. Mahalo from your housekeeping staff. 7 8 Tsunami Preparedness and Safety Information What is a Tsunami? A tsunami (soo-NAH-mee) is a series of traveling ocean waves of extremely long length. These generally appear as a large, steep wave face and produce rapid flooding of low-lying coastal areas. These are generated by disturbances associated primarily with earthquakes occurring below or near the ocean floor. This can also be generated by landslides, both above and beneath the surface of the ocean. Warnings It may take hours for tsunami waves to reach the Coast of Maui County following an earthquake far out in the Pacific Ocean. The Pacific Tsunami Warning Center located on Oahu alerts local officials who may order evacuation. Some isolated areas may not receive official announcements. If you notice a sudden drop or rise in sea level, it may be a warning of impending danger. Move to high ground or inland immediately. Our evacuation area is uphill above the Piilani Highway Preparedness Be prepared by following these guidelines: • • • • Be familiar with local Emergency Management earthquake and tsunami plans. Know where to go to survive a tsunami. The nearest gathering point is the Kihei Community Center on Lipoa Street at the Piilani Highway. Be prepared to survive on your own for a minimum of three days. Take a first aid course and learn survival skills. Knowledge is your greatest defense against potential disaster. Warning Procedures and Information Warning Sirens And Procedures A monthly test of the Emergency Alert System (EAS) and warning sirens is conducted at 11:45 am on the first State work day of each month. This consists of a 45 second solid tone. During a disaster, a steady three-minute siren tone is the attention alert signal. When the siren is heard, tune your radio or television to any local station and listen for emergency information and instructions. Listen to EAS broadcasts for further instructions and the all-clear announcement. Information Access The EAS will provide you with the information you need. Civil Defense instructions are broadcast over radio, television, and cable television systems. Tune to your local station when you hear the warning sirens and do not use the telephone except for serious emergencies. Weather Information Sources NOAA Weather Radio broadcasts on the following frequencies: • • 162.550 MH Z162.400 MHZ NOAA Weather Radio broadcast recording phone number: • Maui - (808) 871-6706 This information has been re-produced from the Maui County official website. We do not want to alarm our guests but more importantly feel it is highly valuable to be prepared in the event a tsunami approaches the Hawaiian Islands and in particular Maui. 12 The ocean and playing it safe at the beach… Lifeguards Ocean Safety Officers (OSO), or lifeguards, are on duty every day from 8:00 am - 4:30 pm. As part of the island-wide 9-1-1 Emergency System, all OSO are trained above and beyond USLA certifications and all are certified AHA First Responders. Each OSO is skilled in rescue techniques using equipment such as rescue boards, tubes and fins, jet skis, four-wheel drive ATV's, and first aid supplies. Lifeguard Towers • South Side: Kamaole 1, 2, 3 Beach Parks, Makena Beach Park, “Big Beach” • West Side: Hanakao'o Beach (a.k.a. Canoe Beach, DT Fleming Beach Park • North Shore: Kanaha Beach Park, HA Baldwin Beach Park, and Ho'okipa Beach Park • East Side: Hana Bay (summer months only) Safety Tips • If you are unable to swim out of a strong current, signal for help. If you are caught in a rip tide, swim sideways parallel to the shore until you get out of the rip tide. Then you will be able to swim to shore easier. • Rely on your swimming ability rather than a flotation device • Look for, read, and obey all beach and safety signs • If in doubt, don't go out! • Protect the environment. Refrain from touching all reefs. Help keep the beaches clean and Hawaii beautiful. • Swim in lifeguarded areas • Never swim alone • Do not dive into unknown water or into shallow breaking waves • Do not attempt to dive over large waves • Ask a lifeguard about beach and surf safety before swimming • Never turn your back to the ocean 15 Maui Sunseeker LGBT Resort, 551 S. Kihei Rd, Kihei, HI 96753
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