Welcome to
the Vivint family
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Vivint
“Vivint is a home
automation leader.”
Security System News
“The Vivint home system gives
you unprecedented control of
your entire house.”
TechRadar
“Think of it like Nest’s smart
thermostat feature, except on
steroids. It’s unlike anything
out right now.”
Entrepreneur Magazine
vivint.com
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Vivint
Award-winning
products and services
“You’ll be able to enjoy the peace of
mind without the eyesore that most
security systems inflict.”
“Instead of piecemeal gadgets and
apps, Vivint Sky streamlines home
automation with a comprehensive
system.”
“It’s an update on Vivint’s smart home
with a slick capacitive touchscreen
control panel.”
Vivint Sky named a CE Pro BEST
product in 2014
“Vivint is one of the companies
really pushing the ball forward in
home automation.”
Vivint’s Advanced Security and Home
Automation packages received a
Consumers Digest “Best Buy” rating*
Vivint named one of PCWorld’s
100 Best Products of 2012
Forbes named Vivint one of
America’s 100 Most Promising
Companies of 2013
The Best Buy Seal and other licensed materials are registered certification marks and trademarks of Consumers Digest Communications, LLC,
used under license. For award information, visit consumersdigest.com.
*
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Vivint
The Vivint SkyControl
panel is the hub of your
smart home system.
Notifications
Get a text if anything changes
at home.
Remote Access
Control your system from
your smartphone.
Vivint Live™
Speak directly to a monitoring
professional.
Tamperproof Design
There’s no phone line for an
intruder to cut.
7” Touchscreen
Control your entire system.
Weather Alerts
Get early tornado warnings.
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Vivint
Smart Protect
Protect your home with smart security and 24x7x365 monitoring
Motion
detector
Smoke
detector
Full integration—Connect all your
equipment to one smart panel.
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Smart Complete
Get the best of Vivint: home
security, photo and file storage,
and smart home technology
Door/window
sensors
Event notifications—Get a text message
any time something changes at home.
Smart Protect
+
Smart Protect & Control
+
Fixed lens
camera
Doorbell
camera
Outdoor
camera
Smart
Thermostat
Automatic
door locks
Garage door
controller
Space Monkey
Control Vivint technology in your home right from your smartphone
Smart Protect
Choice of 2 or more
Cloud Storage
Choice of 2 or more
+
Fixed lens
camera
Smart
Thermostat
Doorbell
camera
Automatic
door locks
Outdoor
camera
Garage door
controller
Full integration—Connect all your
equipment to one smart panel.
Energy savings—Save money on your bills
with our Smart Thermostat.
Home security—Protect your home with
smart security and 24x7x365 monitoring.
Video cameras—View live footage and
saved clips of what’s happening at home.
Smart sensors—Know the second anyone
enters your home.
Mobile app—Control your system from
your smartphone, laptop, or tablet.
Smart detectors—Protect your family from
fire and carbon monoxide.
Cloud storage—Back up your files, photos,
and music.
Easy access—Open your files and photos
on your smartphone, laptop, or tablet.
Video cameras—View live footage and
saved clips of what’s happening at home.
Door locks—Lock or unlock your doors
from anywhere.
Event notifications—Get a text message
any time something changes at home.
Smart sensors—Know the second anyone
enters your home.
Full integration—Connect all your
equipment to one smart panel.
Door locks—Lock or unlock your doors
from anywhere.
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Vivint
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vivint.com
Paul H., Alaska
My 80-year-old mother
lives with me and operates
the system with clarity. It’s
sophisticated and simple
to operate. Blending those
two together is a real
accomplishment.
Ivan and Cynthia L., Massachusetts
Ivan and Cynthia have one of the only LEED
Platinum certified homes in Boston. Vivint
helps them manage and simplify all the
different technologies that make their home
green and efficient. “Being able to control
our energy, to adjust the thermostat and the
lights and locks, really lets us have control
over our life and make it more simple.”
Erin C.,
Northwest Territories
Welcome
to our
customer
community
My sales representative was
approachable and honest.
He completely knew the ins
and outs of the products
as well.
James O., Alabama
James from Alabama was Vivint’s one
millionth installation and is already enjoying
the benefits of his Vivint home automation
system. “Thanks to Vivint’s great customer
service and easy-to-use technology, I can
now manage my door locks, lights, and
even thermostat from my smartphone.
My grandchildren will sure be surprised.”
Matt E., Alberta
My son is only four, and
it will be a lot easier to
keep track of him when he
walks outside. As a parent,
it will be a great help in
monitoring the house.
Edith L., Missouri
Raymond I., California
Adrienne A., Hawaii
The “Vivint family” concept
is really one of the key
components to why Vivint
has such strong relationships
with their customers.
I love the ease and flexibility
of my Vivint system. I love
knowing that my family is
protected and that I have
personal control of my
home’s energy management.
Susan H.,
Pennsylvania
If Vivint hadn’t called me,
I would have died from
carbon monoxide poisoning.
Evern S., Texas
My Vivint system has
already paid for itself by
saving my home from
what could have been
a devastating fire. I can
sleep easier, worry less,
and feel safe.
Larry B., Georgia
We really like the twoway speaker. When Vivint
contacts us it’s like they
are in the room.
Edith was sleeping in her living room
when she heard her touchscreen panel
beeping. It was issuing a tornado alert. She
immediately went to her reinforced closet.
When she emerged hours later, it was the
only part of her home still standing. She
says of her ordeal, “I really believe Vivint
saved my life.”
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Vivint
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vivint.com
Support
Warranty
Homeowner’s
insurance
Moves
Savings
Online
account
Event
notifications
Referral
Need help? Go to
support.vivint.com
for step-by-step
tutorials or call
(800) 216 5232
for award-winning
customer support.
If any part of your
system requires
service, we’ll repair
or replace your
equipment for free.*
Just call.
You may be eligible
to save on your
homeowner’s
insurance by having
a monitored alarm
system. To learn about
even more savings
opportunities, visit
libertymutual.com/
vivint or call (888) 253
6535.
Moving homes? Call
our Customer Care
reps to find out how
you can take your
system with you.
With Vivint you can
lower your monthly
utility bill by saving
energy. Try out
our energy-saving
schedules on your
Smart Thermostat.
To manage your bill,
your personal contact
information, and so
much more with one
simple dashboard, visit
account.vivint.com.
Access and manage
your system from
anywhere with
smartphone and
tablet apps. They’re
available on the Apple
App Store, Android
Marketplace, and
BlackBerry App World.
Refer a friend today!
When someone
you refer becomes
a customer, we’ll
give you both a
reward. Log on to
vivint.com/refer
to learn more.
Equipment warranty covers
ordinary wear and tear and
defective parts only. Trip fees
may apply.
*
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Vivint
We’re here to help
Your Vivint experience shouldn’t just be
easy—it should be effortless
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vivint.com
What to expect during
your installation
Completing the pre-installation review
What we’ll be doing together
Confirming your services and equipment
Completing a walk-through of your home
Completing the customization of your system
Completing paperwork
Installing your system
What you’ll be doing
What I’ll be doing
Watching videos about learning to control
your system from the panel
Installing your system
Testing your system
Interacting with your system
What you’ll be doing
What I’ll be doing
Setting up your online account
Using your mobile app
Controlling your system through the panel
Visit
support.vivint.com
Chat
with our professionals
at vivint.com
Log in to account.vivint.com
to pay your bill, see video clips
from your cameras, get Vivint
news, and so much more.
Making sure you’re comfortable using
your system
Cleaning up
Completing the installation and system
activation
Vivint installation professional
Contact an authorized Vivint dealer
to refer a friend
Verbal password
Name
System PIN
Phone number
Online app login
Follow us online
Online app password
Vivint Military Policy
Visit vivint.com/military-families to view our military policy for families
serving our country. Contact military support at (855) 368 8568.
(800) 216 5232
[email protected]
support.vivint.com
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Vivint
© 2015 Vivint, Inc.
Notice of Rights—All rights reserved. No part of this
folder may be reproduced or transmitted in any form by any
means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior permission of Vivint.
For questions,
please contact us.
Web: vivint.com
Phone: (800) 216 5232
Fax: (801) 377 4116
4931 North 300 West
Provo, UT 84604
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333 / TN: 1524 / TX: TACLA00043940E / TX: B13684 / TX: ACR-2854 / TX: 2854A / UT: 6093322-6501 / VA: 11 4822 / VA: 2705 138422 / WA: VIVINI*894BZ / WV: WV040401 / WI: 1209627 / WY: LV-G-16005
MS: 15010729
801-000048-001
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