THANK YOU TO
OUR VOLUNTEERS!
Your dedication is a vital part
of the patient experience / 5
HospiTell
The William W. Backus Hospital
VOL. 44, NO. 16
Windham Community Memorial Hospital
APRIL 17, 2015
backushospital.org • windhamhospital.org
Teaming up with
technology
Backus
unveils
latest in
da Vinci
surgical
methods
STORY,
PAGE 5
Above, Backus Physician Assistant Rachel Massey adjusts one of the devices used with the new da Vinci Xi robot
while Mark Tousignant, MD, operates the surgical system from the remote station, top. The da Vinci Xi is the very
latest in robotic surgical technology which is designed to be more precise, less invasive and allow for quicker recovery time. It was used by Dr. Tousignant here for the first time for a gastric bypass procedure.
A weekly newsletter for East Region employees, volunteers, patients and friends.
HOSPITELL
2
Front row, left to
right: Cheryl
Smith, Carmen
Aponte, Irma
Velez, Dave
Kuter, Lourdes
Ramos, Maribel
Jimenez
Back row, Left to
right: Marcelino
Sanchez, Emily
Waite, Keller
Fisher, Vinney
Snow.
Gift Shop
BACKUS
Items of the Week
Indoor/outdoor pillows
WINDHAM
Buy one, get another at half price.
Lose now, win later
Popular guides to counting calories,
watching your diet and exercise are
available at the Auxiliary to
Windham Hospital Gift Shop.
BACKUS GIFT SHOP HOURS:
MON. - WED. / 9:30 A.M. – 7:30 P.M.,
THURS. - FRI. / 9:30 A.M. – 6:30 P.M.,
SAT. / 9:30 A.M. – 4 P.M., SUN. / 1 – 4 P.M.
WINDHAM GIFT SHOP HOURS:
MON. - FRI. / 9 A.M. - 4 P.M.
Windham Environmental Services
wins patient experience honor
The Windham Hospital Environmental Services Department took home a
first prize at Hartford HealthCare’s third annual Patient Experience Collaborative.
The team won first place in the “Patient and Family Centered Care” category for its poster and project “Because We Care.” The project — a joint effort
with Windham Hospital Food Services — created postcard-sized comment
cards for patients in 4Shea, CCU and the Birthing Center. The card gives patients brief descriptions of what the housekeeping and food and nutrition departments do and urges patients and their families to call directly if they have
concerns, questions or special requests. The project builds on a previous H3W
project that included a comment card for housekeeping.
Hartford HealthCare’s third annual Patient Experience Collaborative, which
showcased best practice and innovation across Hartford HealthCare, was
April 10 at the Education and Resource Center at Hartford Hospital.
n Tune in to our latest videos anytime at backushospital.org.
Upcoming Auxiliary
vendor sales
About HospiTell
HospiTell is published each Friday by
the Communications Departments of
The William W. Backus Hospital and
Windham Hospital. Employees, medical staff and volunteers can have HospiTell e-mailed to their homes by
sending a request to
[email protected]
To submit news:
E-mail: [email protected]
Fax: 860-892-6964
Deadline: Wednesdays at noon
April 17, 2015
Backus: Maria's Kitchen Krafts will be
the featured dealer for the next Backus Auxiliary vendor sale Friday,
April 17, from 9 a.m. to 4 p.m. in the MOB/cafeteria alcove. Items include
jams, preserves, baked goods, spices, gift baskets and more.
Windham:
Books Are Fun will be the featured dealer for the next
Auxiliary to Windham vendor sale Wednesday, April 29 and Thursday,
April 30, from 9 a.m. to 4:30 p.m. in the atrium.
All sales by each auxiliary benefits the host hospital!
April 17, 2015
HOSPITELL
3
Sometimes little things mean a lot
Editor’s note: Last week Whitney
Bundy, Regional Director of Food and Nutrition and Environmental Services, sent an
email to her colleagues in SBAR (Situation,
Background, Assessment, Recommendation) format that is a perfect example of
how we all can have an impact on our patients’ experience. Her story is one that we
can all learn from, a story that shows how
seemingly small things can have a big impact on our patients, visitors and their
families — so I asked her to share it in
place of my column this week. The moral is
that sometimes when we encounter people
in our hospitals we may not know their
entire story, but if we treat them kindly, do
the little things and make connections with
them, we can make a difference no matter
what brings them here.
n S: The situation is we routinely
start our meetings with recognition
and patient safety stories, including a
very important one today at our Regional Directors Meeting. Ironically,
later the same day, I came in contact
with the family member of the patient we discussed — and didn’t even
her that was his mother’s name (establishing a personal connection with
her).
n A: My assessment is
that Dave took the time,
not knowing what the potentially underlying
safety issue was with her
family member, to take
the visitors under his
wing. He clearly established a relationship with
her in a small amount of
time, and made the patient feel important and
that her family member
was well cared for.
n R: My recommendation is that this story might be a good
one to share related to patient experience.
know it.
n B: The background is Dave Kuter
(East Region ESD Manager) and I were standing at the main entrance
of Backus this afternoon
looking at the lobby appearance, and as we
were wrapping it up, two
women were walking
out right by us.
Dave said “Hi Norma!
How is it going? How
are you?” After they
chatted for a bit (he
clearly engaged her
well), with a big smile
clearly on “Norma’s”
face the whole time, it sounded to me
like Dave and “Norma” were old
friends.
After the women left, I asked Dave
how he knew her. He told me he
didn’t, and that he saw her appearing
lost this morning and he offered to
help her find her way. He asked her
(when she was lost) what her name
was and she replied “Norma.” He told
Dave’s
Desk
That’s all for now,
Dave
East Region claims eight Lamplighter awards
The East Region communications and marketing team has won eight
Lamplighter awards from the New England Society for Health Care Communications (NESHCo) for excellence in communication in health care.
The team was honored in the categories of:
n Publications/Annual report: 2014 online annual report — Connecting
to our Community / Backus Hospital
n Excellence in Writing: “You’ve Got Mail” / Backus Hospital
n Excellence in Writing: “Dave’s Desk” / Backus and Windham hospitals
n Photography: Ebola drill / Backus Hospital
n Photography: “Power of positive thinking” feature / Backus Hospital
n Websites: Backushospital.org / Backus Hospital
n Social Media: Using social media to celebrate staff / Backus and
Windham hospitals
n Public Relations campaign: Patient Portal / Backus Hospital
The awards will be presented at 25th annual Lamplighter Awards Gala
Dinner at the World Trade Center Boston on May 21.
TRUE BLUE
HELPING HANDS
Hospital workers dress in blue
for colon cancer awareness / 4
Celebrate Certified Nurses Day
on March 19 / 6
HospiTell
VOL. 43, NO. 11
backushospital.org
windhamhospital.org
MARCH 14, 2014
You’ve got (less) mail
Backus email transfer
encourages employees
to ‘clean house.’
STORY,
PAGE 5
Pam Muccilli, left, Regional Director of Management Information Systems and Rose Field, center, Administrative
Secretary in MIS, present the Most Deleted Emails award to Corinne Impellitteri, Informatics Pharmacist in MIS.
As part of a email changeover, MIS was encouraging everyone to clean out their inbox and Impellitteri took first
place with more than 38,000 deleted emails.
A weekly newsletter for East Region employees, volunteers, patients and friends.
HOSPITELL
4
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April 17, 2015
Safety Camp
set for May 16
Backus Hospital will host the 11th annual
Safety Camp on Saturday, May 16, from 10
a.m.to 1 p.m. in the Backus Hospital parking lot outside the Medical Office Building
entrance.
Organized by the Backus Trauma and
EMS Departments and American Ambulance, Safety Camp gives children and their
families an opportunity to learn about
safety in a fun environment. Free bicycle
helmets will be available for fitting (while
supplies last). Children can tour emergency
vehicles and learn how they work. Safety
lessons will include water, electricity, fire,
the use of 911 and more. Face painting will
also be available.
For more information, call Gillian Schaff
at 860-889-8331, ext 3220.
Free community event no appointment required!
Head and Neck
Cancer Screening
Tuesday, April 21,
12:30 to 2 pm
Screening provided by ear,
nose and throat physicians
William Culviner, MD and
Stephen Rouse, MD
Take a few minutes to get this
very important painless and easy
screening for head and neck
cancer.
Windham Hospital
Family Health Center
5 Founders Street
Infusion Center, Second Floor
For more information, please call
855.494.4636.
April 17, 2015
HOSPITELL
5
Backus unveils latest in da Vinci technology
Backus Hospital is the first hospital in the Hartford
HealthCare system and only the third hospital in the state
to own and utilize the very latest da Vinci surgical robot,
which has broader capabilities than past models and can
be used for even more minimally invasive procedures.
Backus surgeons began using the new da Vinci Xi model
in late March for genitourinary and gynecological procedures and most recently colorectal procedures. In addition, Backus surgeons will be
performing bariatric and other general
procedures with the da Vinci Xi in the
near future.
“This state-of-the-art technology allows us to offer patients safer, more precise and less invasive procedures. The new robot will also mean less time
in surgery and shorter hospital stays for some patients,”
says Gail Delaney-Kimball, Regional Director of Surgical
Services.
The da Vinci Surgical System utilizes advanced, robotic,
computer and optical technologies to assist surgeons with
a variety procedures. The system has a 3D high definition
(3D-HD) vision system, special instruments and computer
software which allow surgeons to operate with enhanced
COVER
STORY
vision, precision, dexterity and control. The 3D-HD image
is highly magnified; giving surgeons a close-up view of the
area he or she is operating on. Instruments have mechanical wrists that bend and rotate to mimic the movements
of the human wrist — allowing the surgeon to make
small, precise movements inside the patient.
Compared to open surgery, studies have shown that patients undergoing da Vinci procedures have shorter hospital stays, faster recovery times, less need for narcotic pain
medications and smaller incisions associated with minimal scarring.
Surgeon Casey McCullough, DO, of Backus Physician
Services-Urology says the new robot greatly enhances visual capabilities during surgery. That translates to even
more precise procedures, he says.
“Because the arms [of the robot] are smaller and easier
to move, and the camera can be utilized in any of the four
arms, it greatly increases the dexterity of the machine allowing it to be adaptable for even more specialties,” Dr.
McCullough says. “We are very fortunate to have this
technology and to have a very forward thinking CEO and
hospital administration who understand the advantages
of minimally invasive procedures.”
Regional Clinical Educator Jen
Clachrie, RN,
left, validates
Brenda Davis,
RN, on a rapid
fluid warmer
during the annual emergency
department
specific competency fair on
April 13.
Thank you to all our volunteers
To mark National Volunteer Week (April 12-18), Backus and Windham
Hospital salute all of our amazing volunteers who help us improve the patient experience each and every day.
Over the past year, 453 volunteers gave 42,000 hours of service at Backus
and 260 volunteers have donated nearly 16,000 hours at Windham. Their
support is crucial to our mission of providing the best possible care to the
people of Eastern Connecticut. Thank you to all.
New environmental
services regional
manger named
I am pleased to announce that Dave
Kuter has accepted a new role as Regional Manager of Environmental
Services for the East Region. Dave will
continue to be very involved at Windham, and has begun getting re-established at Backus.
Together, we will be hiring a second
shift site supervisor at Windham and
a second shift site supervisor at
Backus to help support employees, assist with flow, and aid in providing
oversight for hospital area cleanliness.
Dave is passionate about patient experience and the new opportunity.
— Whitney Bundy, MBA, RD, CD-N,
Regional Director,
Food & Nutrition and
Environmental Services,
East Region
HOSPITELL
6
Nurses Week photo contest
Attention all shutterbugs! The Professional Practice Council will be running a photo contest to help celebrate Nurses Week! Submit a photo, no
larger than a 5x7, that is your pictorial visualization of the word caring.
Be creative, but also be mindful no patients or patient identifiers can be
present in the photos.
Please write your name and contact number on back of the photo and
submit it by April 28 to the Professional Practice Council, PCS office.
The photos will be on display in the cafeterias May 6-10. While on display anyone can cast their vote for the winning photo. The winning photographer will have their photo displayed in the hospital for the year and
also receive a prize. So get your camera ready, show some spirit while we
celebrate Nurses Week.
Organ donor registry at Windham April 17
Backus Café Menu
LifeChoice Donor Services, a regional organ and tissue registry service,
will be on hand on April 17 from 8 a.m. to 4 p.m. in the Windham Hospital
atrium to provide information on being an organ donor and to register potential applicants.
April is National Donate Life Month when people make a special effort to
celebrate the tremendous generosity of those who have saved lives by becoming donors.
April 17, 2015
News from the
About the EAG
n The EAG is a small team of employees who plan and coordinate
fun and discounted activities for all
employees. Contact the group by emailing Donna McLaughlin at
[email protected].
EAG weekly prize
winner for April 17
n Justin Porter — ED
CONGRATULATIONS!
Call Cathy Saunders at ext. 2105
to collect your prize.
SATURDAY, April 18
kung pao chicken / fish sandwich with cheese / soup du jour / chef's choice /
white rice / mixed vegetables
SUNDAY, April 19
beef stirfry / chicken tenders with sauce / soup du jour / chef's choice / wild rice /
baby carrots
MONDAY, April 20
ENTREES: lemon-herb grilled chicken salad / sausage and pepper grinder / cheese
ravioli with tomato cream sauce / SOUPS: chicken tortilla / tomato florentine /
SIDES: asparagus / sicilian blend vegetables / roasted red bliss potatoes / fries
TUESDAY, April 21
ENTREES: mediterranean stuffed pork chop with gravy / seared tilapia with mangojicama slaw / kielbasa with sauerkraut / SOUPS: cream of potato / beef barley /
SIDES: brussel sprouts / baby carrots ./ mashed potatoes / rice pilaf
WEDNESDAY,
April 22
ENTREES: pulled pork sandwich with pickled slaw / braised beef and tortellini / oven
baked cod with green bean salad / SOUPS: chicken noodle soup / creamy corn chowder / SIDES: green beans / normandy blend vegetables / basmati rice / french fries
THURSDAY, April 23
ENTREES: asian beef salad / open-faced turkey on focaccia roll with gravy / creamy
asparagus herb and pea pasta / SOUPS: stuffed pepper / herb vegetable / SIDES:
bermuda blend vegetables / baby beets / mashed potatoes
FRIDAY, April 24
ENTREES: orange glazed salmon with olive quinoa / chef’s choice / chicken broccoli
mac and cheese with bacon / SOUPS: chef’s choice / shrimp bisque / SIDES: peas
and pearl onions / caribbean blend vegetables / wild rice pilaf
DAILY FARE: A variety of hot paninis, cold wraps and pizza specials are available on a rotating basis
The Backus cafeteria is open daily from 6:30 a.m. - 6:30 p.m.
Hot food is served from 6:30 - 10:30 a.m.; 11 a.m. - 2 p.m.; and 5 - 6:30 p.m.
HOSPITELL
April 17, 2015
7
Professional Practice Council
plans for food drive
In a September 2012 report issued by the USDA, 11.9 percent of
Connecticut residents struggled with food insecurity. Without food,
children cannot learn and adults cannot work.
The Professional Practice Council will be sponsoring a food drive on
behalf on the CT United Way over the next few weeks as part of our
celebration of National Nurses Week. This week at Backus, boxes will
be placed on individual units and in the cafeteria for all to donate
nonperishable food. The boxes will be collected during nurses week
on May 11 unless your area is full sooner!
Please contact the Backus Shared Governance Professional Practice
Council for earlier pick up as needed. We urge your generous participation.
Backus to host blood drive May 1
The daffodils are in bloom outside of the
Backus Annex building, always a sure
sign of spring, and something we need
this year after such a harsh winter.
Backus will host an American Red Cross Blood on Friday, May 1,
from 7:30 a.m. to 5:15 p.m. in the main lobby conference rooms.
To schedule an appointment to give blood, e-mail Ginny James at
virginia. [email protected] or call 860-889-8331, ext. 4211 or 800RED-CROSS.
ENTREE: fried seafood boat with shrimp, scallops and french fries / SOUPS: navy bean
with ham / soup du jour / SIDES: french fries / caribbean blend vegetables / SANDWICH: eggplant grilled panini with marinara, fresh mozzarella and roasted peppers
TUESDAY, April 21
ENTREE: chef’s choice or cheese ravioli / SOUPS: corn chowder / soup du jour / SIDES:
italian green beans / SANDWICH: buffalo chicken wrap
WEDNESDAY,
April 22
ENTREE: sweet and sour chicken over rice / SOUPS: summer vegetable stew / soup du
jour / SIDES: white rice / stir fry vegetables / SANDWICH: smoked turkey avocado
grilled panini with lettuce, tomato, cheddar cheese and chipotle mayo
THURSDAY, April 23
ENTREE: stuffed peppers / SOUPS: chicken gumbo / soup du jour / SIDES: chef’s
choice / cut corn / SANDWICH: BBQ bacon burger
FRIDAY, April 24
ENTREE: beer battered cod / SOUPS: manhattan clam chowder / soup du jour / SIDES:
roasted asparagus / sweet potato fries / SANDWICH: italian cold cut grilled panini with
pepperoni, salami, capicola ham, provolone cheese and roasted peppers
SATURDAY,
April 25
ENTREE: sundried tomato and basil grilled chicken / SOUP: chicken fajita with black
beans / SIDES: fried potato wedges / spinach / SANDWICH: grilled vegetable panini
with spinach, hummus, lettuce and tomato on multigrain bread
SUNDAY, April 26
ENTREE: chicken or shrimp stir fry over rice / SOUP: tomato and rice florentine / SIDES:
white rice / steamed broccoli / SANDWICH: corned beef reuben grilled panini
BREAKFAST: Served weekdays only and includes a variety of hot items including oatmeal, cream of wheat,
yogurt bar, scrambled eggs, bacon, sausage, homefries and a breakfast sandwich (Selection varies by day)
Sumner Cafeteria Menu
MONDAY, April 20
The Sumner Cafeteria open from 6:30 - 10:30 a.m.; 11:15 a.m. - 1:30 p.m.; 2 - 2:30 p.m. and 3 - 6:30 p.m.
Hot food is served from 6:30 - 9:30 a.m.; 11:15 a.m. - 1:30 p.m.; and 5 - 6:30 p.m.
HOSPITELL
8
April 17, 2015
GENERAL STORE
General Store is a free classified ad section for the benefit of
East Region employees, retirees, medical staff and volunteers.
We welcome your submissions by the hospital Intranet, fax (860-892-6964), mail or by e-mailing [email protected].
The deadline for submissions to be included in each Friday’s HospiTell is Wednesday at noon.
HospiTell will include community events for not-for-profit organizations based in eastern Connecticut that are open to the
public and free of charge. We do not accept ads for real estate, firearms or personal ads. Please do not list hospital phone numbers or
hospital e-mail addresses for responses. You must submit your item weekly if you want it to appear more than one week.
To have HospiTell e-mailed to you, or for questions about the General Store, please call Ginny James, Backus Corporate
Communications, at 860-889-8331, ext. 4211, or e-mail her at [email protected].
marked on or before Friday, July 31), free admission,
handicapped accessible. Call 860-974-2760 or email
[email protected].
FOR SALE
POTTERY BARN KIDS — White wicker table, four
pastel colored chairs, Gingham cushions, $150.
White toddler bed, $50. Call 860-884-0054.
EVENTS
GE PROFILE MICROWAVE — White, 2.1 cubic foot,
over-the-range, sensor, includes one rack, excellent
condition, asking $225 or best offer. Call 860-8877459.
SPRING BOOK SALE — Friday, April 17 and Saturday,
April 18, 10 a.m. to 3 p.m., Sunday, April 19, noon to 3
p.m. at the Otis Library, 261 Main St., Norwich. Thousands of gently used fiction and non-fiction books,
CDs/ DVDs/records. Sponsored by the Friends of Otis
Library.
ORIENTAL RUG — 10 foot by 12 foot, red, gold,
brown, good condition, $50. Call 860-383-2396.
WANTED
MAGAZINES AND READING GLASSES — Volunteer
and Guest Services is collecting items for the patient
activity cart: Reading glasses and magazines (within
the last three months) and gently used. Please drop
items off at the Backus Volunteer Office, ground
floor of the hospital.
CAREGIVER — Perfect for teachers, assistants and
local college students. 24-36 hours per week for the
summer and reducing to six to10 hours per week in
mid August. Must intend to continue part-time in
the fall. Start orienting in mid May and begin in
early June. Seeking mature, responsible, dedicated
individual to provide support to a young woman
with significant disabilities in her home two to three
nights per week, 6 p.m.-6 a.m. Ambulatory and uses
supported typing to communicate. Semi AWAKE position involves personal care, monitoring during
night and assist with all areas of daily living. Responsibilities include cooking, laundry and household tasks. Part of 24/7 team. Must be reliable, able to
work independently and have sound judgment. $10$13 per hour. Experience helpful, will train the right
person, rewarding work. Call 860-245-5714 to apply
or for more information.
ARTISTS — FACES at FAHS (Fine Art and Craft Exhibit and Sale at the Finnish American Heritage Society) is seeking artists and crafters for a Saturday,
Oct. 3 event at the Finnish Hall, 76 North Canterbury
Rd., Canterbury. Indoor/outdoor spaces, $30 (post-
WHITE MASS FOR HEALTHCARE WORKERS &
CAREGIVERS — Sunday, April 19 at 9 a.m. at the
Cathedral of Saint Patrick, 213 Broadway, Norwich.
Following the Mass there will be a brunch in the
Cathedral auditorium. Dr. Seth Flagg, USMC,
Wounded Warrior Regiment surgeon in Quantico,
Va., will be the speaker.
OPEN HOUSE — Tuesday, April 21, 9-11 a.m. at St.
Joseph Elementary School, Baltic. Full day pre
Kindergarten for four year olds, full-day kindergarten through eighth grade. Visit classrooms, speak
with teachers, refreshments served. For further information call the office at 860-822-6141.
GRISWOLD EXERCISE PROGRAM — The exercise
program will be held every Tuesday and Thursday, 67 p.m. at Griswold Elementary School Cafeteria. The
class features low impact aerobics, weights, Pilates. Bring your own mats and weights.
ZUMBA TO BENEFIT AUTISM — Friday, April 24,
5:15-8 p.m. hosted by the Holiday Inn, Norwich. $10
pre-registration, fee $15, dancing, raffles, prizes.
100% of proceeds benefit Autism. Call 860-9786431.
..............
FREE
educational
forum
SPAGHETTI DINNER — Saturday, April 18, 5-7 p.m. at
Newent Congregational Church, 7 Newent Road, Lisbon. Spaghetti, meatballs, salad, rolls, beverage, basket raffles, baked goods, adults, $8, seniors and ages
6 to 12, $6, children ages 5 and under, free. Call 860710-5919 or 860-204-0478.
DAFFODILS AND POETRY FESTIVAL — Saturday,
April 25, 2-4 p.m. at Maples Farm Park. Professional
poets from all over Connecticut will read from their
own work and the work of poets that have inspired
them. The reading will be followed by an open mike
to read your poems, light refreshments, family
friendly event, free admission, free parking. For
more information email
[email protected].
CHAMBER MUSIC AT CHRIST CHURCH — Sunday,
April 26, 3 p.m. at Christ Episcopal Church, 78 Washington St., Norwich. 17th century music with Jesse
N. Glaude at the harpsichord and Gavin Black at the
continuo organ for a program featuring the works
of Frescobaldi and Froberger played on period instruments. Admission is free, though donations to
support the series are gladly accepted. Call 860-4250663.
ARTHRITIS EXERCISE PROGRAM — Session II is
Monday, April 27 through Wednesday, June 10 at the
Norwich Recreation Center, 75 Mohegan Road, Norwich. Both sessions are from 10-11 a.m. Norwich
residents fee is $48, non-residents is $58. Call 860823-3791.
ANNUAL PASTA DINNER-Thursday, April 30, 6-8
p.m. at Bully Busters, 87 Broadway, basement of the
UCC Church, Norwich. $10 per person, proceeds
benefit World Youth Day Celebration on May 1. Call
860-373-8630.
SPRING FLING TAG SALE/LUNCH — Saturday, May 2,
10 a.m. to 2 p.m. at Holy New Martyrs Church, 364
Canterbury Tpke., Norwich. Crafts, gifts, frozen
foods.
CRAFT FAIR — Saturday, May 2, 11 a.m. to 4 p.m. at
Griswold Fish and Game, 330 Bethel Road, Jewett
City. Raffle baskets, get your Mother’s Day shopping
done. Call 860-376-0586.
MARTIN HOUSE & THAMES RIVER FAMILY PROGRAM — Sunday, May 3 at Mystic Marriott Hotel &
Spa. Annual luncheon and auction, tickets are $45
which include dinner choices, proceeds benefit the
Innovative Treatments in Managing
Chronic Neck and Back Pain
Presented by John Paggioli, MD
Member of the Backus medical staff
Monday, April 20, 6:30 - 8 p.m.
Backus Hospital Main Lobby Conference Rooms
326 Washington Street, Norwich
FREE and open to the community. Come join us!
To register, call 860.892.6900