What are the minimum System Specifications? In general, the program will run on a Windows Vista or newer system or a Macintosh System 10.5 or newer system. Specific requirements are as follows. • W indows Vista and Windows 7: Pentium IV 3.0 GHz CPU; 2GB RAM; 256MB VRAM Frequently Asked Questions • W indows Vista and Windows 7: Dual-Core 2.2 GHz CPU; 2GB RAM; 256MB VRAM • M acintosh OS 10.5, 10.6 and 10.7: Core Duo 2.16 GHz; 2GB RAM; 256MB VRAM • 9GB Hard Drive Space • Mouse and Speakers • DVD-ROM Drive Licensed reseller © 2011 Lifelong Driver, LLC. All rights reserved. • 1280 X 720 Minimum Screen Resolution • Recommended Internet Connection 512Kbps+ www.lifelongdriver.com/aaa Frequently Asked Questions What is Lifelong Driver ? TM Lifelong Driver was designed to improve the driving skills of mature drivers over the age of 55 in order to help them maintain freedom, mobility, and quality of life. Lifelong Driver is a computer-based program that is designed to keep drivers on the road safely, for a longer period of time. What can I expect to receive when I order Lifelong Driver? When you receive the Lifelong Driver program, you will get a DVD and a workbook. The program itself includes point-of–view driving simulations, interactive video segments, athome activities, and optional in-car exercises. What are the program topics? Lifelong Driver topics include: • An introduction familiarizing you with what is included in the program, how to navigate the program, and the benefits of the program. • Seven topics that focus on the most frequent causes of mature driver crashes along with helpful tips for dealing with the aging process as it relates to driving, passing drivers licensing exams, proper vehicle adjustments, and referrals to other resources. • A summary of the course concepts. • An optional certification module. How long does the program take? The program usually takes between six and eight hours. This does vary depending on the review options you choose. In order to gain the most out of the experience, we suggest that you complete a topic per day on as many consecutive days as possible. Why should I certify as a Lifelong Driver? You are not required to certify. However, we encourage you to do so. Certification does provide you with validation that you have mastered the key concepts of the course. The certification module is the last course component and includes multiple-choice questions and driving simulation exercises. In most cases, if you are requesting a rebate, refund, incentive, or discount of any kind, you must certify. How will I know that I am certified? A congratulatory message will appear on your computer. Your certificate will then be automatically emailed to you. Are my scores sent to my insurance company? When you are requesting a rebate, refund, incentive, or discount of any kind, information that you have successfully certified is sent. Individual scores are not provided. What other information may be sent to my insurance company? You will be asked for additional information after you have successfully certified only if you are requesting a refund, rebate, or discount. The information will be limited to that which is necessary to properly apply the incentive. What if I need help? If you require assistance tracking your order or lose your user ID, you may call toll free 1-855-839-9090, 7 days a week, 24 hours a day. For all other questions, our Product Support team is also available at 1-800-808-5678 Monday through Friday from 8:00 a.m. 5:00 p.m. Pacific Time. www.lifelongdriver.com/aaa
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